Our original floors were built in 1910, had lots of stains and needed replacement wood. Im so happy we went with FCI Carmichael. They did an excellent job and the wood floor looks brand new. They also laid our new kitchen tiles with extra attention to our requests for design. The floors look fantastic and I would highly recommend them to anyone!
Ben, Jose, and Jenn were completely professional. Very responsive and always helpful when I had questions. We started out in one direction and went in another. They were flexible and honest and very accommodating.The job was done perfectly and ahead of schedule. We were on a tight timeline with a new home purchase and orchestrated move in timing. They hustled and made it all work just exactly right. Kudos to Ben and his install team!These folks are total pros and I would recommend them without hesitation.
We hired Floor Coverings International, Sacramento, to do the tile work in our master bath and we couldn’t be happier. We had them tear out an old jacuzzi tub and build a walk-in shower. Our design associate helped us pick out the perfect tile and grout and the installers did an amazing job! Everyone was very professional and meticulous and we highly recommend them.
From beginning to end, were happy and satisfied! Ben came over and was very professional, respectful and courteous. When we showed Ben of the small area needing attention he brought in samples, and we eventually picked the perfect floor thanks to his guidance. There was no pressure or up-selling. The price was less than expected so we were skeptical. They actually called sooner than expected for installation. Giovanni came over and installed the perfect floor. Giovanni didnt take a lunch or any breaks. And the floor turned out perfect, better than expected! Super impressed with the team! I would definitely use them again. Great customer service, price and quality product/installation!
Floor Coverings International did a great job on installing new carpet in our home. Ben the sales rep was very thorough in presentation. The installer worked extremely fast, while doing a professional job. If you need flooring contact them.
I love this company! They repaired our toilet and put in a brand new floor in a single day. The staff was very friendly and timely, and the workmanship is very professional. I would highly recommend!
Had this company replace my living room carpet with wood flooring. From my first experience with Melissa, our design associate to Carlos, the installer, the job was handled very professionally. I am super pleased with the quality of the work and plan to use their service again, in the future.
Ben was very helpful and accommodating-twice coming out to show us samples. The work was done quickly and professionally when scheduled. In all, Floor Coverings International were “as advertised”—completing the new floor installation with little hassle.
I got four estimates on carpeting my entire house. Ben came out a couple of times and was so knowledgeable about every aspect I was so impressed. No other company came close to his service or his friendly personality!!!
Owner is a professional and overall had a positive experience. He was able to be reached and promptly got back to me whenever I had questions about our flooring project. Since buying another home recently and dealing with different home services I have found that a company where the owner is reliable and easy to talk to is very important. I would recommend and use again for other flooring projects.
We converted our floor surface from carpet to wood. Ben Rigsby was our 1st. contact with Floor Coverings International. He was clear, patient & pleasant while explaining the options. It was a difficult install: carpeting the stairs & wood floor of the entire 2nd. Floor, without removing the furniture.Ben took us thru carpets: grades & colors, woods: grades & colors. Lots to think about. His answers were clear. We felt no pressure. No buyer’s remorse. Very happy with our new flooring, both the colors & quality of the install.Melesio did the installation. Because of the furnishings and extensive library, it took 4 days. He had to move everything to the side, do the flooring, move it to the other side and complete. This was the pattern for every room. As I mentioned, the flooring was the entire 2nd floor. The carpet removal and the new flooring had to be carried up the stairs. In the entire 4 days he was always pleasant & patient with my questions.The entire process from the 1st. in home visit to the completion of the project was smooth & professional. There were no surprises and we knew what to expect every step of the way. Credit for this goes to Jose & Jennifer Elias, the owners.Very happy with our new flooring, both the colors & quality of the install.
I love our new Vinyl Laminate floors! Design Associate, Melissa was pleasant and informative. Even though we had already purchased flooring elsewhere she offered Floor Coverings International to install it for us. Jose was professional, pleasant and made us feel confident that Carlos would get the job done right and quickly. I would highly recommend FCI, Carmichael to anyone looking for a flooring company to work with.
Jose was amazing. He went above and beyond to make sure our LVP installed to our stairs, upper landing, hall and guest bathroom looked beautiful. His installers were great-professional, detailed and cleaned up after each day. Jose was very easy to communicate with. I would recommend this company for your flooring needs. We are going to have them install carpet at a later date to our bedrooms!
After getting a ridiculous quote from someone else, I was referred to Jose from my co-worker who had her floors installed and they looked so beautiful! I met with Jose and we picked a very durable vinyl plank that looked amazing! He was so patient with me and provided incredible customer service.The floors were ordered quick, install was scheduled lightening fast and Carlos was absolutely perfect! He was so professional and he worked so fast ! I could not believe the final product! The floors are unbelievable and they are so beautiful! Price was very reasonable and I will never go anywhere else for floors! Worth every penny to have a professional contractor install correctly while paying a great price for premium floors!
From start to finish Jose and his crew did an excellent job installing my Coretec flooring. Jose was very professional and trustworthy and the installation was thorough and precise. I would recommend his company 100%!
The installation of our floor took a day and a half. The crew are AWESOME! Floor Coverings International is highly recommended. You will not be disappointed.
Wow, I am so glad I went with this company. Very honest, very fast, very personable. Carlos did a great job. His quality of work was outstanding. I highly recommend them and I would use them again.
Floor Coverings International did an excellent job and my hardwood floors look Super Fantastic!! Thank you to Jose & Carlos for their professionalism and ability to get the job done in a timely manner... I truly appreciate all their hard work!
My dog chewed through part of my hallway carpet that let to the rooms. I found Floor Covering International on Home Advisor. Making an appointment was easy. Jose come out to speak with me and answered all my questions. I wanted to either fix the carpet or remove it and put laminate on. I chose to do the second because I really didn’t want the carpet. We picked out the laminate right there and make another appointment to do the install. Carlos did the install and did a great job! My brother was impressed with how fast and good the floors turned out. We all love the new hallway and I know my German Shepherd appreciates the coolness of the laminate compared to carpet. Everything went smoothly and quickly! Thank you!
Excellent company on all levels. I will not go anywhere else for our flooring needs. Not only is the final product beautiful and professionally installed, Jose and his team were beyond courteous and responsive to us from beginning to end. Customer service is huge for me and they nailed it.As to the project itself, the quote was more than fair and the final look of our floors is beyond what we could have ever expected. From orange-toned wood to a modern gray plank, we are in love!! Our stairs too!! And at the last minute we added new sheet vinyl for our laundry room, that too turned out great!!
Working with Jose and Jennifer was wonderful. They made every part of the project easy from the professional estimate, installation and financing. Our home needed a lot of work to lay the Wood Laminate and the crew did an amazing job. They did our kitchen, bathroom, office and bedrooms in less than two full days! We love our new floors and the added value they bring to our home. Thank you so very much Jose and Jennifer.
Great company to work with. They delivered on time and did an excellent job. They went above and beyond to make everything perfect and did not cut corners. I highly recommend them. I have given there names to friends looking to remodel. I appreciated the addition help with understanding the flooring and the color.Jose recommended a great grey/brown color which I recently have seen on HGTV shows as the flooring color they do for remodels.
The product is top quality, and the crew did a wonderful job. The sales and administrative staff were also very professional and provided timely communication. We are enjoying our new luxury vinyl floors without having to worry about our dogs scratching the floor. We can cook in the kitchen and not worry if a drop of water is going to ruin the floor before we have the time to wipe it up.
Great work, great price, great company. Highly recommend them.
Working with Jennifer and Jose was a seamless process. They were both excellent communicators from the initial call to Joses final walk-through. Jose is very knowledgeable and had answers to all of our questions. The install day went smooth and on schedule with no hiccups. My only reason for 4 stars is because I am not completely happy with the product itself. The floor makes a strange echo/hollow sound when walking on it, which I didnt expect.
Floor Covering International was amazing all the way through our project. Jose double checked every detail to make sure it was exactly what we wanted. Everyone arrived on time, and finished the project on schedule.Then, when we had difficulties fitting the dishwasher back in, Jose took the time out of his day to come back and help us! The dishwasher wasn’t part of his project, but he was so determined to make sure we were satisfied that he came back to help us! I have never worked with a company so committed to customer satisfaction.The guys who did the install were considerate and clean. They didn’t leave a speck of dust. And they helped my husband move the refrigerator back.I am so happy we worked with this company, and I whole heartedly recommend them.