Ive been to a few Champs stores and this one is a whole vibe! The staff was very welcoming and took care of any needs I had. Very knowledgeable about the releases and products. Will definitely start to frequent this location. If I could I would give the them 5 stars twice!
Been shopping here since 2011 and the level of service has gone down significantly over the past year or so.They only appear engaged after you find a shoe or item youre interested in. The level of knowledge by staff about products is pathetic. Its time to retrain or hire new staff.
I came last weekend to this location looking for a present for my fiancé and Diana helped be through the whole process. I was impressed with her customer service. I will definitely be coming back in the near future.
I do all my shopping online due to the pandemic but after driving by and observing the practices by the store, decided to go into shop and I wasnt disabled. Thanks to the store staff for maintaining a safe shopping experience.
Good variety of shoes and clothes
Awesome selection - although they didnt have my color in my size - I found something else at a great price. Wife didnt find anything, but we also got for my son... Great selection and good prices overall
Great customer service!
I had a good experience there, found some shoes for my wife and daughter. They just didnt have my size shoe in the color I wanted, but they quickly located another store with the size and color I was looking for.
I needed new basic Mexico 66s & ended up coming in here three times on my search. Shoe Biz actually designs their own limited edition Mexico 66 styles & I wanted one of those styles but they didnt have my size.
Its alright
If I could give one star I would, I went in one hour before closing time I was helped by one employee she was very nice and helpful there was also a not so nice employee I was trying on shoes and I asked for a certain size and said “ no we don’t have that size” without even going to the back and checking she just had a attitude then I asked if she price matches and she said “ no we don’t we can’t change the price online” lol obviously she didn’t what price match means she just had a I wanna go home already attitude I just say if you don’t like or enjoy your job find another one !
Guest service needs improvement. Two associates one just standing there and another focus on organizing shoes. Took a long while for them to help.
I got some fresh air maxes
This place does not answer their phone and I called several times
Helpful/friendly staff & great selection of shoes!
👍
Staff was more than great. Nice shoe wall and the clothes are great.
Friendly quick staff. 20% military discount
Put something nice on your feet
Want go back
Very good service workers are helpful
It went well but they left the security tags on all my items
Service was lacking. Selection was lacking.
Just as I expected overpriced for a logo that has become over popularized
Absolutely terrible customer service. I will never buy a pair of shoes from here again!
Nice
Great store