2 years ago we remodeled our kitchen and went to many big box store to look for appliances which was confusing and frustrating then thankfully we found Pacific Sales!Everyone who works there is so nice and helpful, we had Steve who made the whole process seamless plus made sure we got the best prices/ bundled promotions and followed through with the installation which really took a lot of the stress off our shoulders and we love everything in our new kitchen.Fast forward to last month month, when my mom who just moved here from Maui needed to buy a washer/ dryer combo and we sought after Steve and he was so kind and patient with my 81 year young mother m and explained the different brands and features and benefits.Again Steve followed through with her until the installation and made sure she had all the needed accessories to make it a stress free process.I trust Pacific Sales and Steve with my mom, that is really saying something!!I have also referred my 2 neighbors to them and all are very happy with their customer service.
Best customer service anywhere!! Tell your salesperson what you want, give them the details of what youd like, and let them do the work for you. My salesperson, Jen Perry, made it so incredibly easy and beat the price of everyone else in my area. She shipped it to me and they installed it within 24 hours. It was amazing! No one else could get me what I needed within a week. I was so satisfied with the service! Love my refrigerator!
We were in need of a dishwasher as our old one broke. We wanted a Miele, and tried at different local sellers. No one could help us get one within a week. Bonnie help us find what we want and made sure that we are going to have it deliver within a week. During the process Mary help us also. Both Bonnie and Mary were very knowledgeable and polite and made the process very easy. Thank you. Cris.
Had the most wonderful experience shopping for appliances after multiple trips to other stores and not finding what I was looking, I decided to give Pacific Sales in Rancho Mirage a shot and was pleasantly surprised. Everything went smoothly with order and delivery. Stop in, you won’t be disappointed.
Pacific Sales in Rancho Mirage fabulous service from an amazing team! Ordered new appliances for my desert home. Highly recommend and will definitely be using them again.
Pacific Sales has been my go-to appliance store for over a decade now. Being in the home renovation business, along with being a Realtor, its been a life saver to find a company that I could rely on, as well as find product with good pricing. The service has always been outstanding, and my go-to rep Jennifer Perry has always gone above and beyond to make all of our transactions seamless. I cant thank her enough, its becoming increasingly rare these days to find great customer service, and its refreshing to see traditional caring of clients still a staple within Pac Sales.
I live in Carlsbad, but I was in the Rancho Mirage area last weekend, so I thought Id stop to shop for major kitchen appliances for my upcoming remodel. While I was there, I noticed an outdoor coffee table with an enclosed glass fire feature. After thinking about it over the weekend, I called Tuesday morning to see if it was still available. So I made the (over 2 hour) trek out again to Rancho Mirage. The glass on the top listed it as $249.99, with a round sticker next to it stating it was sold as a set (with the table). There was no other sticker on the table portion noting the cost. When I got there, the sales representative said that was not the total cost of the table. Apparently, it was 50% off on sale for $1,250 since it was missing a regulator. The problem is, I did not see any price posted on the surface of the actual table. Others who were with me saw the same thing. I mentioned that the price was misleading and the sales rep knew I came from Carlsbad. So after spending over 4.5 hours on the road, a tank of gas in my old Escalade, I came back empty-handed. Its too bad for them as well since I could have spent a small fortune on new kitchen appliances.
I arrived close to closing time at Pacific Sales to buy a full suite of kitchen appliances. John was assigned to help me out and with remarkable efficiency, he guided me through the entire process, helped me get the best deal, and even though we went a bit over when he was supposed to be out of there, he was super helpful and nice. I couldnt be happier with the end result, either. Great place, amazing selection. Ill go back for some kitchen hardware now.
Bonnie was amazing in helping us decide which models of refrigerators and washer/dryers to get! Great service and prices!
Well let me just start by saying...they are all great! We were helped by Mary and John. Their patience and willingness to help was remarkable. We needed a certain size and style for our home and needed to stay in budget. Instead of giving up, they rolled up their sleeves and came through 100%. Mary & John were so easy to work with I would recommend them without question!
The recently bought a fridge through you guys, I was working with Jenni T. She was so helpful an great customer service. I would have her help me with my next purchase.
There is no better place to shop for appliances and bathroom fixtures. the staff is unbelievably knowledgeable, The service is great and they have the best selection of the top brands on the market. I highly recommend stopping in Pacific sales. Ask for Rick. Is most knowledgeable in the building and fun and very good at what he does... Also take a look at their 18 months same as cash financing
Horrible. We ordered appliances. That was the only thing I can say was normal😗.We came in the NEXT day and cancelled one item of $600.They take checks right out of the checking account immediately which is ok but the refund is over a month.. still not received… from corporate office because our salespersonwas not clear to corporate office that there was NO structure or mailbox to receive the check and it needed to come to the house we are residing in.Our salesperson kept telling us it was on the way. Then when I found out it was sent incorrectly she advised it was “Corperate protocol “ and the money HAD to go there. She was going to track it but she won’t call me back.Really. Don’t shop here if you don’t need to. We will never again. I cannot get a call back at this point and I am shocked how bad they are serving the customer .
Very pleasant store with well laid-out displays of appliances. The staff was excellent. Very helpful and pleasant to work with. It felt like they really wanted to please me.When it turned out that the microwave I selected would not be avaliable for over a month, she suggested other stores that might have some stock.I ended up buying nothing, but will go back when I need another appliance.
Had a very nice experience all the sales people that helped me were great thank you.
Smart professional service from John Hedge! Will be back for more
The best service, knowledgeable staff and quick delivery
Great customer service!One stop shop and attention ro what you need.JP was fantastic in helping me choose the perfect items and a follow up call to ensure everything I picked up was correct.I hope I get the name correct?Eileen was great in checkout and gentleman made sure I had the exact items on my receipt and delivered to my vehicle.You may get a bargain elsewhere but quality and service at Pacific Sales compared to none!
Let me tell you. If you want to be treated great. Go to the Pacific Sales, in Rancho Mirage Calif. They excel in Customer Service! They are the Most Competent, & The Most Courtesy Group of Workers I have come across in a Retail Store of Appliances & Plumbing Products “Ever”. I have Remodeled several homes in the last 40 years. The 2 People that absolutely Stand out & a must to have help you is Jason Klang Manager in Plumbing & the Store Manager Jenni Perry. “OUTSTANDING “. Thank You for all you have helped me, and all the other Customers that got TRUE CUSTOMERS SERVICE from Pacific Sales of Rancho Mirage Calif. Keep it Up !Joe & Esela D.& just to let you all know, my wife and I have no affiliation with anyone in the Store or in the Company, We just think they need to be Recognized.
Had very poor relationship with Pacific SalesBeing stopped at door with requirement to provide name (not for temperature) made purchase easily but from then on it was down hill. I was promised a call to confirm delivery-no call! I called them but could not speak to a person. Left messages but no call back. When delivery was made product was majorly damaged(don’t they check?) I called again left message with no call back. I am done! Cancelled order got money back.
This is the best experience in a retail store I have ever received and I have been in Sales for 40 plus years. Jenni and her Sales staff are a extremely talented team. Listen to me if you need any high end appliances go to Pacific Sales in Rancho Mirage WOW!
I have been shopping and sending my customers to Pacific Sales for about 7 years. Their service is always great, very knowledgeable, and willing to help. They have a great selection of appliances and when I send my customers over they are always satisfied with the service they receive. Thanks Mary, Charlotte, Leslie, Jose and all the others that make Pacific Sales Of Rancho Mirage wonderful!
Terrible experience!Went in asking for an over the range microwave? I was sold a countertop microwave in a box, so I didnt realize the mistake till getting home.Incompetent staff.Open the box and check your merchandise before leaving is my advice.
Have shopped here 5 years now.. recently needed a microwave for an air bnb the day I called.. they couldnt get me the one I wanted for 3 days.. they are closing in an hour.. the man on the phone got me an LG for a better price and had it in my truck within that same hour.. today I will buy a wall unit air conditioner.. highly recommend this business..
In August my husband and needed new appliances. After research and availability we chose Pacific Sales in Rancho Mirage. We had purchased at PS before but this was a major overhaul.. Covid forced many items to be delayed but we proceeded. Today, the patience and support from staff and installers we now have the majority of our purchases at home, installed and working perfectly.I want to thank the front staff who made each visit welcome, safe and efficient. We ordered four major appliances to take advantage of the the Bosch bundle and Steve confirmed my research towards purchase. Delivery Solutions by Carlos arrived and install went very well. Our remodeled kitchen began to transform.Richard in plumbing was patient and listened to my choices with clear information and costs. Over several visits I ordered a complete Blanco sink package and accessories, two Toto toilets, Washlet Bidet, and add-on pieces suggested to compliment the entire kitchen. Thanks to Jason to assist with questions and support.Another compliment to Alberto, Trish and staff from At Your Home Services who spent several days working hard, good spirits and skill to complete our work. They provided attention to details and everything they needed with a careful clean up. Very impressed and we highly recommend their work.We are very happy with Pacific Sales. Indeed, an incredible staff who works together and listened to support my needs we have a functional, well-organized, and designed kitchen to enjoy for many years.Thank you all for going beyond a job and making the entire experience the BEST.Warm Regards,Linda & Spencer Knight
I highly recommend Leslie for any of your appliance needs. Very helpful and on point. Always refer Leslie to any of my friends and family.
Purchased our appliances back in November 2019 for a remodel that started in January 2020. The initial purchase was easy as we knew the exact appliances we wanted. Our sales person, Leslie, was fabulous at price matching so we felt we got a great deal. Construction was significantly delayed due to COVID. Fast forward to July for delivery. There were a few hiccups with delivery and installation as we were trying to manage this from out of state. Again, our sales person Leslie, was incredibly responsive to our concerns. She answered our emails and phone calls very quickly and went out of her way to make sure we were satisfied customers. Would have given 5 stars if the hiccups for delivery and installation had not been there.
Prices are wak. Good coustermer service.
Make sure you do not get Rick, not customer service originated. Love this place they are helpful. They will research a desire in a product. Knowledgeable and didnt waist my time. I was glad I got someone else to help me. Thank you, Jan & Leslie you both were a delight
We have been there twice and purchased both times. We had a great experience with Jeff Caldwell as our sales person each visit. He is extremely knowledgeable and friendly. In fact the entire staff is very customer service oriented. Would highly recommend!
They have good product and sales people are very nice.
I recently replaced all the appliances in our kitchen and had the great good fortune to work with Tim L. in selecting our microwave, double ovens, dishwasher and fridge. Tim was exceedingly knowledgable, helpful, and pleasant to work with. A small problem with the fridge was handled cheerfully and expeditiously. Delivery was efficient and on time.I should also mention the good service delivered by Mary at the front desk and Ricks help with the handles and pulls. I highly recommend this great team of professionals.
This store by far has the most knowledgeable and friendly staff there. Steve the sales man is always spot on and knows the business like the back of his hand.Tim the manager,always smiling and extremely helpful,as well as Charlotte at the front desk..I and my family have purchased many appliances from that store and will continue to do so...Thank you,once again for the great service and knowledge..A very happy client Im..
What a fabulous visit I had at Pacific Sales today. I was shopping for a washer dryer combo and had been all over the valley and on the internet in my quest getting little to no help at all the usual places. I was frustrated when a friend suggested that I try Pacific Sales. After my trip to Home Depot, Lowe’s and Costco I really wasn’t very hopeful but drove over to their Rancho Mirage location. Unlike the other stores I was greeted immediately and directed to the area where the washer dryers are. Here’s the amazing part. I actually got a salesman who listens and tries to help me. They don’t have a floor model of what I am looking for but he, Jeff Caldwell can get it and he proceeds to his computer and he pulls up a better option than I was originally checking out. I tell him I like it but need to see if it will work in the space I have. No pressure. He printed the spec sheets for me and gives me his card. No pressure again. I check it out and sure enough it works. When I return he could not have been more helpful. I purchased it thanks to Jeff and Pacific Sales. I will check them first from now on.
Excellent service! Jeff Caldwell went out of his way to help me purchase a washing machine. I don’t live in the area so Jeff handled everything over the phone. In less than 20 minutes he had the whole transaction completed. Lisa Corona was very helpful too. Washer will be delivered in 2 days.
I cannot say enough good things about Jeff in Appliances at the Rancho Mirage store.He is extremely knowledgeable and has always gone above and beyond the call of duty in helping us out. If you ever go into the Rancho Mirage store please ask for Jeff as I know you will be as happy as I’ve been for so many years.Russ Clarke-Russ Clarke Construction
Nice place, nice service
Nice place to window shop. If you want to spend $5,000 for a stove or $11,000 for a refrigerator this is your place. They do have a selection of appliances for plebian budgets.
Pam is AMAZING! We looked at so many stores and had no luck buying appliances for our remodel. We walked into Pacific Sales and Pam got everything ordered within an hour. She is so knowledgable about all of the brands and answered all of my questions. She also went above and beyond with the delivery considering we lived 5 hours away from the store. I highly recommend her!!
Clearance deals are the best around. Nice product all around for the fancy chef. Rick is NOT a good salesman. He forgot our order, and did not release the appliances on time. Had called him a week before we planned to pick them up and then had to WAIT 30 minutes for the appliances to be wrapped. I would shop there again, but would NOT work with Rick again
In the past few months, we have purchased three major new appliances from Pacific Sales with Leslie Johnson as our sales advisor. She has proven to be of excellent help in making our choices, saving us money with each purchase and arranging delivery and installation services which were always on time and done with skilled and very pleasant people. We recommend her highly to anyone shopping at the Rancho Mirage store and are absolutely satisfied with her professionalism and knowledge of the merchandise available there. Robert Wimmer.
I cannot say enough about the high service level I experience with Tim L. and Charlotte at Pacific Sales, Palm Desert. Tim was able to resolve an issue I had with a warranty on my washer, and Charlotte followed up and provided me the information I needed to get my repair....all of this done a year after I purchased the washer. Their commitment to service and to resolving my issue was fantastic and not something we see much of in todays world.
Great show room, probably largest in the valley, Jose M in the plumbing dept helped me out with some questions I needed answered and he helped me get my water conditioner warranted as well. ill be buying from him in the future. I recommend jose for advice he sit all the way in the rear right of the building. I would have gave the place 5 stars but he was one of the first to help me while everyone else was standing around or on phones.
I had the best experience at Pacific Sales in Rancho Mirage. Jehan Panares (JP) was absolutely the kindest, knowledgeable, and fun person to work with. She helped me decide on a sink...was very honest about which products would last longer. She took the time to show me faucets, filters...etc. I highly recommend anyone that goes in to look for her. It was a huge difference from when I went to Ferguson in Rancho Mirage looking to buy things for my bathroom. Ferguson was awful. They treated me as though I didnt belong in that store. Anyways, JP is awesome and I will definitely be going again.
This store is awesome. I picked up a refrigerator and washer/dryer combo and was able to get delivery within 3 days. A big thanks to Rick for his knowledge and recommendations on all the products.
I was welcomed with a smile by Lisa as soon as I walked in. Atmosphere was bright and clean. Friendly sales team. Charlotte at the front counter is amazing. Prompt and friendly service.
I cannot express enough what a FANTASTIC experience I had at the Rancho Mirage Pacific Sales! I have been purchasing appliances there for many years, but I just had to post this review because its so deserving. The General Manager, Tim Landrum, exceeds all customer service expectations on every level. Actually, every staff member has been exceedingly excellent and professional. I would like to also give a high compliment to Lisa at the Front Desk. She is a great first impression when walking in with her friendly and welcoming personality. I have referred many friends and family to Pacific Sales in Rancho Mirage and will continue to do so. Its no wonder why they are the top selling store year after year!
The best, bar none, appliance place in the Valley. Exceptional service and super knowledgeable staff.
Im a single senior citizen who is remodeling 3 bathrooms and a kitchen. I was shocked to read a review saying, Customer Service is bad.I thought the service was excellent! I had to wait to be helped, but George in appliances was worth waiting for. He answered all my questions and I felt comfortable with his suggestions.Jan in kitchen and bath was equally helpful. I was able to pick out everything with her input and very comfortable with my selections. My kitchen is finished and beautiful!Were all entitled to our opinion and this is mine.
Good service. Good price.
They delivered a $6700. Kitchen Aid refrigerator that did not work when it was plugged in!!! They are sending a repairman to fix it.....a brand new refrigerator!!! The new warming drawer has a dent in it & has to be replaced!! The double oven works perfectly. The microwave hopefully will be delivered in January. Our salesman was a smooth talker but not much else. Very I dont care attitude. When I asked to speak with the manager he told me that the manager probably wouldnt be able to speak with me because he was with someone. GRRRRR.A most frustrating experience. We spent $15,000. Will spread the word about our very bad experience with this company!
Phenomenal customer service, amazing selection of products and unbeatable prices.
WORST CUSTOMER SERVICE EVER! We will NEVER go back to this store for anything, even a paper clip! We spent over $10,000 here with new appliances for our remodeled kitchen. They delivered everything except the microwave (which they couldnt find). We were scheduled for its delivery two weeks later, but on that day, they called to say they still couldnt find it and that it would arrive in early January. The shipping dept. and the store were not allowed to speak to each other about the issue. We cancelled the order with Pacific Sales, paid for the microwave elsewhere and have yet to received the credit back from Pacific Sales. Talk about a messed up store! They may have good prices, but its NOT WORTH IT!
Love their scratch n dent area. Knowledgeable sales staff in adequate numbers. Excellent. I use to buy my appliances at Home Depot but not anymore.
The girl greeting you at the door is not suitable for the position. She was short and quick to decide negatively.
I had a great expierence at Pacific Sales. Great selection of product and knowledgeable sales people. I will be purchasing appliances when escrow closes. I will update when they get delivered
I waited a long time considering I paid for washer 2 days earlier. Counter lady was very polite. Once I received unit it was great having 2 men load it.
Salesmann Steve was very knowledgeable, patient and able to arrange an excellent black Friday sale! I would recommend Pacific Sales both because of Steve and the large showroom. You can look, at appliances they have in the showroom, not just on the computer!
I purchased a high end S.S. KitchenAid microwave 14 months ago... Dead as a door nail! No warranty, no nothing... $600 bucks! I think these appliances they sell are 2nd hand or refurbished. Never again!
Great help from Steve Wilson, representative at Pacific Sales in Rancho Mirage. Very knowledgeable and helpful with everything we needed for our kitchen remodel. Highly recommend Steve!
Great, helpful advice from saleswoman JP concerning a shower bar upgrade / retrofit.
I love their complete line of kitchen products. Jeff is an excellent sales professional. Lisa Johnson Smirnov
I live to dream about the fabulous home projects I could do.
Worth the trip to way out Palm Desert. Plenty of parking. Cool stuff inside.
So they have a great selection of mostly high end products with a very well trained sales force. There are some very business model issues that make no sense to me. The showroom as they call it opens at 10am. In the Desert the Showroom needs to be open at 7 or 8 am so that contractors can pick things up and exchange things and come with clients without killing an entire day. Or it could be open for pick ups and exchanges and not for new orders. It also needs to be open 7 days a week, so that couples who work can come on Sunday as well to select things.The other huge issue is that most customers occupy a sales person for a long time. If you are buying 6 appliances it could take an hour, If you are doing bathrooms and kitchen you could be with the salesperson for 90 minutes. Meanwhile if you try to call you can go to VM, and often the salesperson has no time to respond or even hear the VM. and they can miss things like a delivery time, or that something is not available . So you end up frustrated because you cannot resolve something with a single call. They also need to take calls while they are working with people. The employees should be in 1-2 hours before 10am to follow up when the store is closed, to answer questions, and they should have a way for contractors or customers to come up to a window to pick up or solve an issue with someone quickly between 8 an 10am.I think their business model is flawed. There should be two sets of sales people to start earlier, and then be replaced by others who stay later, extend hours and be open 7 days a week. It is very hard when a client is with a contractor and everyone has a limited amount of time and you arrive and your salesperson is in the beginning of possibly a 1-2 hour sale. And then they are stacked up busy all day and you really do not have the answers you need. The choices in the desert are complicated. Lowes and HD are just terrible. They have little or no salespeople and it is very difficult to shop there. Sears has good employees but there is a confidence issue with the state of affairs with the company and sometimes it is so difficult to speak to someone local when it comes to delivery issues. Best Buy owns Pacific Sales. So you do not really have to go to PS if you want some more basic appliances.I just wish that the great attention that you get with salespeople here was supported by better hours, assistants who can help the salespeople and a quick ask/pick up employee who can make it possible to run in and out without having to wait for a long time or wait for a response to a VM for 6 hours or even a day.
Grate customer service
Wonderful people..
Customer service is bad. I spent about 15K. On the date they were suppose to deliver, they did not come. When I called, was told they had not scheduled it though they collected the full payment to schedule a deliver. Got on the phone to the manger and instead of an apology got an answer In defence- we do a really really good job. We are the number 1 store. You had multiple orders hence the warehouse made a mistake Am I really suppose to learn their system? and to defend their mistake by telling my how good they are -WOW
Great place to work! Love the people, they are family.
Chris Nelson, in the electronics department, is very knowledgeable about TVs, sound systems, etc. He was extremely helpful in our purchase process, laying out the differences in qualities of TVs so that we could get the most out of our money. Product knowledge like this is something you definitely wont get at a big box store.
Great sales associates
Pacific Sales has a broad range of appliances available and while the sales person is confident and engaged, my purchase is disappointing and is not what I expected for the price. I purchased a KitchenAid Model # KRSC503ESS00, recommended by Consumer reports and the sales rep. I was looking at this model, LG and GE profile . Once of my criteria was that is had wheels .. This is what I have ended up with. A refrigerator with a Roller . it takes pulling off the front panel with a screwdriver, using a wrench to screw up the feet and then it rolls, and the doors are not aligned! this is not acceptable. Next: 3 months after the purchase when opening the freezer door there is a huge thumping noise. the outside of this refrigerator is extremely hard to keep clean of smudge marks. The service in my area is also less than acceptable. Only M- F and they require all day at home! really. DO NOT BUY THIS MODEL and beware that the sales people are only trying to make a sale. Pacific Sales has been purchased by Best Buy.
Great selection of appliances and Sales Associate was helpful.
Problems with installation. No help from the sales staff. Difficult to get in touch with anyone. I would NOT recommend buying appliances here.
Service was fast and accurate as it has been every time we have gone there.
My husband, myself and our contractor went in together to find what we needed for the bathroom remodel. The service was excellent. Jankellee seemed to know just what we wanted. Great turn around on delivery. Thanks PS. Wynndi
I bought a refrigerator, oven, microwave, dishwasher and cook top when I remodeled my kitchen. They delivered everything but the dishwasher, and when I asked about it, they said that it was delivered to the store for us to pick up. They made a mistake, and said they would bring it out later. That was no big problem as we were not ready to install it yet anyway. We were not ready to put the refrigerator in place yet either, and the delivery man suggested that rather than leaving it in the middle of the kitchen forcing the contractor to work around it, they would put it in the garage and when they brought out the dishwasher, they would bring in the refrigerator. A week later, different deliverymen brought the dishwasher and when I asked them to bring in the refrigerator, they were rude, told me they didnt have rime to bring it in from the garage and refused. I called Pacific Sales and they were told to bring it in. They brought it in and left immediately. When we took away the box,I saw it had two large scratches on the front. When I called to complain, they told me I could either wait until they got another one in stock or accept two hundred dollars off the price. My contractor told me he would try to buff out the scratches so I said I would take the two hundred dollars. When he went to install the cook top, the box housing the working parts was not properly attached and the top itself seemed warped.. There was no way to tighten it to the cabinet and the back raised approximately a quarter inch off the counter top. If you pushed it, it bounced. I called Pacific Sales on Tuesday. I was told they didnt have another cook top in stock, but would get one on Thursday or Friday and they would send it out with an installer on Monday. When I didnt get a call to confirm the delivery time on Sunday, I called Pacific Sales and got a taped message that said they were closed on Sunday and Monday. My contractor came back Monday to finish up the kitchen. When I told him that Pacific Sales wasnt delivering the cook top, He said If I wanted, he would take it apart and see if he could fix it. He spent most of the day fixing the cook top which is now installed. To date, two weeks later, no one from Pacific Sales has either delivered a cook top, nor called me to schedule a delivery time. Nor have I seen any sign of the $200.00 I am supposed to get back on the refrigerator.P.S. the dishwasher was 1/4 inch taller than the specification printed for it. That meantgrinding down the legs or replacing the granite counter top. We chose to grind down the legs. I planned to pay the contractor for remodeling the kitchen, not having to pay him to remodel new appliances
Expensive....these same designer items can be found at the warehouse stores.
Great service. If someone is in the market for new appliances, this is THE place to shop first
Asked for help on dishwashers. Many sales staff, just standing around. Even after asking for help. NEVER EVER WILL I GO THERE AGAIN.
Thank you for making it easy to shop for a new refrigerator
Sales people here know what there talking about. Inventory is amazing.
Cant beat it... We have remodeled 5 homes and condos, would not go anywhere else. Selection, price, service, delivery, and set-up.The only negative not open Sundays
No one said hello or offered to help. I asked one salesman a question and he said he had another customer. Was very rude. I was there to buy a refrigerator but walked out instead.
Has great appliances n sales team
Pam Brown is very knowledgeable
Very helpful and polite staff.
Found what we needed with great service
No one said hello or offered to help.
Good prices sometimes difficult to get people to wait on you
1st class service
Very nice and helpful.
Called 3x for repair and the automated service hung up on me everytime
We went to look for appliances. We were in the store more than hour before anyone spoke to us. We wanted to ask about ovens but no one in that area would give us the time of day not even a “hello we’ll be with you soon”. Not one word. I get they are busy but they could also speak!
I think they need to hire more people so they too can stand around and ignore customers needing help.
Lots of Variety, very professional
By appointment only
Great selection, knowledge, and service
Best service
Worst