My wife and I love our (new to us) 2014 Lexus IS 250. Sales rep Gordon Stewart and his team worked us through the whole process, even starting with emails and phone calls to get a final price before making the 3 hour round trip to the dealer, which ended up being well worth it. We were treated with respect and all the staff was very polite and professional. If they ever have what we need again, I wouldn’t hesitate to come back to Desert European Motorcars. Thanks for making even my wife’s first time car buying experience as smooth and stress free as possible!

Phillipe was absolutely fantastic in making sure my DB11 purchase experience was great. The same goes for Elena, finance director, who was very responsible afterwards in ensuring my plates arrived. I am an out of state buyer and having everything done online and phone was a breeze. End to end the car arrived at my door step within a weekend from purchase date, after they applied wrap as well!See pictures of it being at dealer and to my doorstep.

Austin Lewis at Desert European Motorcars is as professional as it gets. We have bought 4 cars from him over the last 2 years and every experience gets that much better! From start to finish the process was efficient and quick. I will be referring all of my contacts to Austin and encourage everyone to use him! Thank you for another fantastic experience, I love the car!

Terrible dealer. Leave your car their at your own risk. Left my Mclaren for an issue with the door lock (under warranty), was called and informed they had broken the tonneau cover and I would be receiving an invoice for the cost to repair!After resolving the issue I mistakenly attempted to consign the car with them, when the manager told me I had to consign it at a price that was equivalent to privately listed cars with previous accident damage and that theyd never be able to sell it at the price I suggested (the cheapest orange spider on the market with no damage).Avoid.

I have had my 2012 Bentley GTC serviced at Desert European for about 2 years now. I find the service staff attentive and professional. I make an appointment and get a loan car, but I have also showed up impromptu with a issue needing resolution and they are very accommodating.

The showrooms and cars are always awesome to look and take pics of.

Very great experience I drive 120 miles to pick up CLS 63 AMG.. thanks again Chayse Pauser really appreciate the great deal...

I havent dealt with a single person who works here who has decent listening skills. Everyone looks and sounds angry with one another. Id rather drive to San Diego for service from higher quality technicians.

First the good:1. Buying experience was great. I was able to get the car for the price I wanted without much issue. Jeremiah Valentine did a great job.2. The car was delivered to Louisiana and it was covered in oil from the transport company. Jeremiah worked with me to get me reimbursed from the detailing that had to be done.Now the bad:1. The finance manager did not contact me until I had already put all my down payment down. Jeremiah told me a Luis Would be reaching out to me to go over the contracts. I was not reached out to. I had to reach out and try and makes sense of 29 pages of contracts. I was asked after I reached out “oh did you have any questions?” Then the next day or so I got a call from the same guy telling me he was reaching out about the contracts. Poor communication at the very least.2. The car was delivered without anyway to drive it. I was stuck without any way to get to the bottom of it. This was not discussed at point of sale. If it were I would not have bought here. Long story short, and through my Own research, I found that the car had to be registered through their “third-party company” when I had a Louisiana company that could do it in 2 days. Luis had a 3 way call with my company and we discussed it and Luis said that we should just wait another two weeks because they couldn’t use my company. 3 weeks later I follow up...with no emails or updates...i wait for 2 days with no response then I text Jeremiah and tell him the situation. Luis sends me an email finally and says it will be two more weeks and the paper work is at the Louisiana DMV.In the meantime it has been 5 weeks since I bought the car. Already paid my first note. Haven’t been able to drive it at all legally. Worst of all I have had family emergencies. Tropical storm preparations, and a host of other things I needed a car for.This has been the worst car purchasing/handling I have ever went through. Jeremiah gets 2 stars and that is the most I can do.

Avoid this place if you can. They are prompt when collecting money and getting your downpayment is non-negotiable, but as soon as it comes to delivering the car I purchased and paperwork to drive it they were non-existent. They told me I would have to ride dirty for awhile. I had issues DAYS after the car was delivered that put my families safety at risk and had to wait 2 weeks to even get it to the service department. They will promise you anything to get it off the lot. Greg makes you feel like family until you sign paperwork, then you might as well be a stranger to him. They tried to reassure me every time the car broke down that this was uncommon, but Im sure it isnt. BE CAREFUL before you make any decisions at this place. I was completely taken advantage of here.

Finding our ideal vehicle on INDIGO, Desert European Motorcars website, we contacted the dealership and left a message for a sales associate to call us. Within 15 minutes we received a call from Austin Lewis. He was prompt, efficient and responded to all our inquiries right away. It was truly a pleasure dealing with him.We agreed on the terms of our trade, and based on Austins assurances, we left two days later and drove to Desert European Motorcars in Rancho Mirage, CA., over 1,100 miles away.Since we only had Austins word and had not signed any documents prior to our departure, we were very concerned that once at the dealership something might go wrong! To our surprise, Austin had all the documents ready and our new vehicle polished and ready to be picked up by us! Nothing could have gone smoother.Desert European Dealership is a first class operation with first class sales staff. The dealership represents just about all the high-end and exotic manufacturers. One can easily spend a full day admiring the numerous exotic vehicles in their many showrooms. We will definitely purchase our next vehicle from Desert European.Motorcars.

I purchased a vehicle from Rancho Mirage Land Rover with the help of their internet manager Cody Dreier. I live 6 hours away in AZ and was originally just browsing when I came across one of their vehicle listings and decided to inquire on availability simply to have as an available option, but I was extremely hesitant on buying a car out of state. I was contacted by Cody shortly after and he eased my reluctance by reassuring me on the relative ease there is to such a process. He gave me the information I needed in a manner that didn’t make me feel pressured, which I appreciated so we made a deal over the phone. He picked me up from the car rental agency, and had the vehicle nice and detailed for me. Cody also made sure to have all my paperwork in order by the time I got to the dealership. Now of course there is always some sort of rules or red tape when buying a car out of state that may cause minor inconvenience, but it was worth the overall experience. Thank you Cody for your help, compared to past car-buying experiences I’ve had, he made this one a quick and easy process.

I wasnt planning to buy a new car but my wife and my anniversary was right around the corner and we always drive by there on the way home to San Diego after visiting my mom. We the car was on the lot and Scott and Shad were very professional so we ended up taking the car home the same evening. Now we have two white Porsches! An 06 and a 17. My wife gets to drive the new one I will will drive the 06 for fun! I would recommend this dealership highly to anyone looking to buy a Porsche!

We purchased a Mercedes AMG. Awesome vehicle and we got a fair deal. We were pressured a little by the salesman. Like he had someone coming in at three who was interested in buying the car. That was a tactic used in the 60s and not necessary. All in all we are very pleased. Would recommend this dealer.

Had a great buying experience with Greg for my new lease. However when Desert European agreed to purchase my used Range Rover it took numerous phone calls and over 4 weeks to get paid. They originally told me 7 days to receive a check for my old car which I felt was more than enough time. I have sold other cars to dealerships and they cut the check the next day. Time for them to get their act together.

The staff is very friendly and tries their best to be helpful. I had some frustrations with the repair process, however, once management became aware of the issues they did their best to make it right. Overall, I found that this dealership, specifically the management team acted with integrity and did their best to make a difficult situation better. Things dont always work as planned, but they showed me that they really care about their customers and their business. As a result, I wouldnt hesitate to recommend them to family/friends in the future.

I love my new F-type! Shes already part of the family. Our experience started strong with Jeff. He was very informative and helpful. However, when trying to finish the deal, he got pulled in many directions. I guess it was a busy selling day. Eric came in to finish with us. He made the situation right and enjoyable. Overall, we had a good experience.

I like to point out the high quality service I receive from Desert European Motors on all my visits. Specially to highlight the outstanding service I can count on from the Jaguar Service Department. Chad, the Jaguar Service Manager, and his team demonstrates a high level of professionalism on every visit. I can always count on my vehicle being taken care of from the best Jaguar team in the industry and plan to continue my business in the future with Desert European Motors.CheersTed

Excellent on-line purchase experience.

What can I say? I love my new range rover😍😍😍! As a young, single lady car shopping is quite a scary ordeal😓😣😥. Salesmen typically look at me as a lost little lamb on their lots🐑. This time my car buying experience was off the charts. Mike the sales manager and his sales associates Mathew and Louis were exceptionally professional💯. No shadiness whatsoever. I felt very comfortable and I am a very cautious buyer. My new rover is my favourite car ever, but I think my choice ultimately in this deal was due to my superb treatment at this dealership😀. I cannot wait to do more business with them and I am already planning on taking my sister here when the lease is up on her bmw 😉😄😁.

Ive had my new car for two weeks and love it. Eric was, by far, the best experience Ive ever had while purchasing a new car. Although my lease wasnt yet up on my 2012, he was able to work out a deal that I could live with and took the time help me ease into it. Thank you Eric.

I was interested in buying a car. The men here werent helpful, offered no information and gave me very short answers to my questions. They wouldnt barely make eye contact with me and seemed uninterested with doing business with me.

Completion of 30,000 mile service for Porsche Boxter additionally including front brake work. Service representative was knowledgeable, courteous and followed up. Service was completed timely.

Chad Ingram and the expert technicians at Desert European Motors deserve the automotive service Oscar for outstanding service in a desperate situation. The Low coolant light in my Jaguar lit in the middle of the Mojave desert with no cell phone service and no way to get help. I had to drive the car some distance to a location where I could contact road service. The engine needed to be disassembled, the heads remilled and and reinstalled. Not only did they restore the car and save me the $21,000 for a new engine, but Desert European absorbed significant labor cost and they went to bat for me with Jaguar which graciously paid 2/3 of the repair costs. This is customer service beyond excellent - this is the acid test example of putting the customer first . Outstanding!!!

Fantastic dealership, fantastic staff. A true customer-first experience that couldnt be better. Highly recommended!

I think that its a good place to buy a car at a reasonable price. After selling my previous car at repokar auto auction I couldnt find the one I like. Thank you for making my dreams come true!

I have never written a review on any product or company but I have been so impressed with the organization I felt I should. I have purchase 3 vehicles form D E Motorcars and have been extremely satisfied in every aspect. I live in KY, shipping and service has been simple with no issues.

Jon B. was excellent to work with ! Very knowledgeable in all the different models . 100 % will be back to buy from him and Desert European ! AAA+++

Recently traded my Bentley Continental in for an Aston Martin Rapide, what a great facility, amazing range and experience. Special thank you to Austin Lewis, exception knowledge of the brand and the cars, plus Jon Boardman runs a professional team with focus on customer experience.Best way to put a smile on your face, get behind the wheel of an Aston and start driving!Look forward to using them again for next few car purchases, they have many great options, knowledgeable and friendly team......well worth the drive. Thank you. Chris.

Repair staff was great as usual...Chad is terrific...the rental car lady was very good (getting me into a smaller car rather than the SUV that was the only one available when I got there!)Always fairly painless experience when my Jag needs service and repairs (except the prices!) but its a Jag...you get what you pay for! :)

On February 16th, I scheduled my 2001 Jaguar Type S 4.0 for a 26,000 mile (yes the miles are accurate) oil change/inspection with Greg the service manager who was very accomidating despite being shorthanded. Chad Ingram, my service advisor later called to say the AC compressor was failing due to age and would be much pricier to fix once it failed. They would need my car an extra day and extended my loaner. When I came in, my car had been washed and dried to perfection. Incidentally, the new on site car agency, Beverly Hills Cars, is a huge improvement over Hertz for either rentals or loaners. Very nice people. I must say I appreciate the friendly professionalism displayed by everyone with whom I come in contact at Desert European Jaguar. Very classy organization.

Tremendous Service!Just Picked up a Salsa Red F Type S Coupe and the attention to detail and ease of transaction was wonderful! The staff takes time to make your purchase a positive experience, special thanks to the GM Yohan Haddad for making the transaction occur and the time Terri took to review car features.Looking forward to future purchase from this team…

Unethical conduct by management, owners are either oblivious or encouraging such practice.

Monke approve

The new ownership have destroyed what was once a great dealership. Service sucks. Not enough people to handle the customer traffic. 4th time in a row I had to wait days to get our cars back. Priced out tires and brakes at Desert European and it seemed outrageous. It was. I got them for 40% cheaper but had to drive to the Newport Beach dealership. They believe that since they have a captive audience in the desert they do not have to provide good service and they can gouge.

Pre- and post-sale service has been first class. Will not hesitate to recommend.

What a Great time buying a car from Desert European motor.Did not waste my time I drove for 4.5 hours to buy a car fromKaetlyn Boon she gave me all the information that i ask for.also want to thank Kamal Eltork for his help.I am having so much fun with the Jagthank you, William Brown

Every employee I had contact with was helpful knowledgable and gracious. Great experience.

Kaetlyn Boone was incredible as was General Manager Mike Weibel. I usually hate going to Finance because it takes so long, but Davin Peszko was fast and efficient. The entire experience was great, I love my car and I look forward to continue doing business with Jaguar of Rancho Mirage.

Excellent service great selection Jon Boardman is the man to see for a fair price at highest standards great experience

Another great experience from Desert European Motorsports (Indigo Auto Group). This is my second purchase from this dealership, first was a Jaguar and recently an Audi. Michael in Audi Rancho Mirage sales was “top shelf” with his professionalism, follow through and looking out for my interest. I thank Michael for delivering on that great experience! Not only was my pre-sales experience great, so was my post-sales experience (where many dealerships fail). The sales manager Nicholas took excellent care of me and went above and beyond obligations…thank you. Ive been buying vehicles for 40 years and this is the only dealership that I have repeat purchases. For those of you that are internet purchasers (like me), fear not…Desert European Motorsports is a world class dealership. I found both my cars on the internet, physically visited the dealership for the purchase and I was blown away at the high caliber operation…you will not be disappointed.

Always impressive. Top notch service and top notch cars.

Desert European Motorcars listed a vehicle I wanted on their website. I inquired on Jan 11, and after a series of emails and phone conversations, we agreed on a deal on January 14th. Salesperson agreed to pick me up from the airport as I would fly in from out of town to pick it up. I offered to put down deposit via Paypal or wire, however was told that it was not necessary at this point. On Jan 15th I was informed that the car had been sold to someone else! For those familiar with the Toyota commercial, I guess I needed to lick the car to really place my claim on it.What was even more aggravating than having the car sold out from under me, was that the GM Shad never answered three simple questions 1. how did it happen and could be prevented in the future 2. help me find a similar car in the Porsche network or 3. get creative on another car to make it worth my while. He never replied to emails, and only left voicemails for me...I was never able to get him live on the phone...always “in a meeting.” Absolutely gutless and lacking in integrity.

I recently had a problem with my 1999 Jaguar XK8, the service department had trouble isolating the problem because as they found out the computer in my car was not receiving in any information due to faulty wires. Then they found out the Jaguar stopped making the faulty wire harness that was faulty but service department came up with an alternative solution and resolved the problem by thing outside the box, my Kuddos to them.Phil Corvinus

Anthony was very helpful. Knew a lot about bikes.

They were very helpful and fixed the problem.Thanks!

Best lexury cars dealer

Very nice place

Great professional and personal service.

Bought a Maserati from them and I did not notice they had repainted it in a few spots until I washed it a month after I had bought it. They were so dishonest about it, it made me livid. I would not trust those guys.

Bought a Maserati from them and I did not notice they had repainted it in a few spots until I washed it a month after I had bought it. They were so dishonest about it, it made me livid. I would not trust those guys.

Very friendly and respectful

Very professional