The buying experience was outstanding,the down home help and service was excellent.i love this dealerships people and honesty. Ill be back again. Thank you Coach Misty Gilbert and Tony and Josh and lets not forget Brands.. Doing business with you all is always a pleasure. Lyle Derrico.
In 2018 we were driving cross country and our car broke down, we decided the best decision was to buy a car. The staff was nice, efficient, and fair. They had all the cards but still gave us a fair deal and got us back on the road in a couple hours. Car has been great and its the only car I have ever kept the dealer decal on. If I lived closer I would buy all my cars there!
Great place to buy a new or used truck. Misty is great at helping you find what you want. Coach gets the job done,. It was a pleasure buying my truck here again.
Great experience, couldnt ask for better care and service. Misty help me and answered all my question. Coach worked the numbers and i am a proud new owner of a 2019 F 150 ford eco boost. i highly recommend them. friendly, professional, great customer service. I will do business the again.
Helped us make the best of a bad situation. Our SUV broke down 15 miles north of Rawlins with a travel trailer. We needed a replacement vehicle that was cheap & reliable to get us back to Michigan. Coach, Misty and the entire staff made it quick and easy for us to get back on the road and home safe. Thanks!
My son and I had a wonderful buying experience at Dallin Motors. He’s a first time buyer and they made purchasing his vehicle very simple. Misty, Gilbert and Coach were amazing they went above and beyond and stayed late helping us, They valued our time and needs from our initial inquiry through to the final sale. The entire process took very little time and we ended up with the perfect car. I will be a repeat customer for sure and give them 5 stars.
I went in looking for a vehicle that I knew would be reliable. When I told them what I was looking for in a vehicle they listened to me and made sure that they showed me vehicles that met my specifications. I have had issues with getting vehicles but they did what they could to get me into a vehicle and I was able to walk away with a 2021 Jeep Renegade and I love it. I will make sure I send anyone looking for a vehicle to them. They look out for their customers and they listen to their customers.
Mike, Gilbert, and Misty were a great help to me and my family. My time spent there was amazing and i got to leave with a great car at a great price! They really care for their customers and their needs. I have been more than satisfied with my two purchases from them and will continue to do business with them in the future with buying any vehicles. I would recommend checking them out or even buying your own new or used vehicle from them!
Coach was wonderful to work with, I wanted to sell my car and he made the process extremely easy. I was in and out in 15 minutes and his offer was extra fair for both parties. Cant recommend coach and Dallin Motors sale/buying team enough!
My experience here was very mood changing in such a positive notion. the sale representatives were really helpful, understanding, and overall had a heart to my situation. They helped me and my family find a very suitable car on such short notice. I highly recommend this establishment to anyone in search of an automobile.
Update: We will never purchase from Dallin Motors again. The finance department is incompetent and filled the registration paperwork wrong with the State of Colorado. When I contacted them about this I was told that I needed to figure what was wrong with it, out how the paperwork was mailed back to them from the DMV, and track it down. Gilbert was incredible rude and tried to make it our fault this happened when in fact all the mistakes were his. We had to get a new temp plate issued from the state to wait for the correction. In the end the correction were never made and we ended up paying additional fees to get our license plates. In addition to this we were never told we needed a VIN inspection. This has become a serious headache that couldve been avoided had the paperwork been handled correctly the first time. Be aware of this if your coming from out of state to purchase. If your do chose to use them definitely dont let Gilbert handle the paperwork.We worked with Meshell to purchase a new truck and cant recommend her service highly enough. You shouldnt allow anyone else to help you there! She provided the absolute best customer service, went out of her way to find us exactly the right truck, and ensured that we got the best possible price. She went out of her way to make sure our new truck was detailed to the highest standard inside and out. Her kind, bright, bubbly personality made us feel like we were family. I cant say enough kind things about our experience at Dallin Motors.
I am moving to Rawlins from out of state and needed a 4 wheel drive truck to move and handle the winters. I stopped at the dealership after work at 3:45 and by 6:30 I was home for dinner and the owner of an excellent used truck. Meshell, Coach and Gilbert are a well oiled machine.
Mechelle and Coach were absolutely awesome, they walked me through the process and was able to find me a vehicle that i never thought i would be able to afford... They made it possible!!! This is a huge day... thanks for the great service and awesome truck!!
Bought a vehicle from Coach before and today I had him sell a vehicle for me, and would gladly do business with him again, highly recommend him.
Customer service was great. Very friendly. Had us in and out with something we loved. Highly recommended! Thank you Coach and Jacob!
We bought a 2015 jeep yesterday and the sales representatives were amazing very kind and easy to work with.
Dalling Motors staff is amazing, always willing to go the extra mile...
I was passing through Rawlins and had an engine light on my Jeep Wrangler. Josh was super helpful, ran a quick diagnostics and updated the firmware. The engine light went away and I wasn’t charged a dime or anything. It was a favor and I am very grateful. Thank you.
Misty and Coach helped me get the truck I needed for work without issue. They were very helpful and allowed me to make the purchase with ease. I would highly suggest Dallin Motors for purchases or service.
Awesome experience! Coach and Meshell were amazing.
Disappointed, I definitely will not buy from here again! Recently purchased and not even a week later found out 3 different very expensive problems with the vehicle. I get we signed a as is with no warranty, but I feel like you should at least try and make it right! I will not recommend this place to ANYONE. If I could negative rate this I would
Meshell was first class, best customer service and stayed in complete communication always! Thanks to Coach, Gilbert and Kevin who were hands down wonderful to work with. I needed a new truck but had some challenges and I live in Colorado. I never thought a new truck would be possible. The whole team worked hard and had me in and out in UNDER AN HOUR! Cant say thanks enough to Meshell, Coach, Gilbert and Kevin. Glad I made the trip to Dallin Motors in Rawlins WY!!
Always has friendly staff. Never had any problems with anyone there. Does great work on my vehicles. When I was looking at buying a new truck they listened to what I want and found it for me
Josh and the team in service helped me resolve a problem with my Ram truck right away. They were helpful and prompt and in todays world, thats a breath of fresh air.
Called service department at 730 am for a simple 30 min bulb replacement. Said they could work us in around 3pm. So sad, too bad.
Tech guys and parts house did their best to answer questions and find a part that has been discontinued.
I live in Idaho, and was in Wyoming this week on an archery antelope hunting trip and had a part fail in my cooling system of my Dodge 2500. Josh in the service department at Dallin Motors was exactly what you would hope for in a situation like that. Josh, Mike and the other guys in the service department were awesome. Josh understood the situation, fit us in the next day after we came in, recommended a good place to eat for lunch while they fixed it, gave us a ride to the restaurant, and the team had us done and out of there in time to make it out on an evening hunt. If i could rate higher stars I would. Thanks again guys.Cody
I stopped in here to speak with a salesman about a new Ram, first of all the selection was basically nothing. These guys are like a gas station sized ram dealership but that’s not all- I had a guy named Rob Morris as my salesman, he walked up real close and I could smell the liquor on his breath. Not cool, guy should be in jail drinking and driving like that, shame on you man.
Didnt end up getting a new vehicle here but was still treated very good!! Nice sales team!
People are very helpful n respectful
Great parts service on quote for tires.
I live in Colorado and we broke down in Wyoming so we left the car at Reliable Truck Repair. For 6 weeks I tried to get in touch with them and got little or no information about my car.When I finally had a friend drive me up there to get things sorted out in person I was told my car was at another shop, Dallin Motors. They told me that I owed them over twice the original amount I discussed at Reliable Truck Repair and that they had done other repairs justifying the $2,600 I supposedly owed them. I had explicitly said that I should be contacted if any other work needed to be done on the vehicle.The situation was unprofessionally handled regardless of what the guys over at Reliable Truck Repair told them. I should have been contacted and cannot recommend this shop in good conscience.
Great customer service.
My 20 year old son needed a newer used car. He had a very specific model and year. Kevin and his team found the car, met with us at 7:30 pm when we got to Rawlins from Casper, sold us the car! Super pleasant and great deal!!
If I could give these guys a 20 that would not be enough!!! These guys are, quoting Tony the Tiger, GRRRRREAT!!!!!! They took my truck in in the morning, and had it back to me early afternoon!!! Simply Amazing!!!! And a very good job at that!!!! Need work done on your vehicle, Go to the pros at Dallin Motors!!!!! ( by the way it was for a bad fuel pump!!!!) GREAT!!!! And for very reasonable price!!!!!
They got me into a new car quickly and efficiently. No bs here! Ask for Rob Morris hes the best!!! Gave me under blue book for the new jeep I bought
Thank you Josh, Brenda and many others there to make my experience with you a positive one.
Great job!
I think this place would be better if not for their service department. Not impressed at all. They take FORVER for everything. I waited over an hour for an oil change WITH an appointment. Really? This is the last time I’m bringing it here for service.
I will never buy another vehicle from Dallin. My daughter was going to come here and I warned her to stay away, I will warn all of my grandchildren as well. It cost me big time- over 12,000 to have the new motor put in.
I had a awful first experience, but they reached out to us and helped make it into a better experience. Hoping next time I go back, it will be better. Will keep you posted....
I definitely would go to Casper Dodge, We spoke with the famous “Rob Morris” he offered us minimal value for our trade in. He was very pushy and seemed full of himself. We went to Casper and got the new Ram 3500 we were after and got a far better deal than we would have here. Migs& Chaco.
Was looking to trade in a vehicle for a new one. They were helpful. Other then the fact that they never called back. Even a courtesy call would be great..
Dallin motors was terrible. Brought my truck there for extensive work to drive train and needed it for work. They told me multiple time they were working on it and waiting on parts. After a month and a half, they still had zero parts for my truck and had no plan on fixing it. If it anything other than oil change or tire job I dont believe there very knowledgeable, would not recommend to anyone!The owners response says a lot since insurance funds were never an issue they were told from the beginning that truck repair did not depend on insurance coverage!
This place preys on people needs and claims they have warranties but will not honor them.... They are con artists and scammers.... They are extremely unprofessional and should be investigated, I wouldnt be surprised if these small town Hicks are shut down
Bought a vehicle from them and 2 days later power steering pump went bad took it in thinking they were going to take care of it no charge but no 1200 dollars later thank I would be hard pressed to by another vehicle there again
Very helpful
Its amazing how arrogant people can be when trying to serve the public. I found a vehicle online and did most of the business over the phone. When I showed up to get the vehicle there was so much damage that had not been disclosed and to crown that when we sat down to re-figure numbers the price went up by 5k.I will never recommend them!!
Oh how i love the staff, kevin, rob and gilbert! Gilbert has to be the best finance guy alive. 5 cars ive bought from dallin. And will go again for sure
Awesome staff My other vehicle was down and they let me get a car without first payment for a month thank you Dallin Moters they saved my job and proved that there are good people out there I recommend this place to anyone good hearted people make Rawlins go round
Best dealership Ive ever been too. Great customer service
They have been my go to guys on my 99 Dakota, they take the time to answer my questions, appreciate how much I love my truck, and they do great work
Staff are knowledgeable about issues and prices are verry competitive
After buying a used Gen 1 Dodge diesel a few months ago and after being told they sent the transmission to Colorsdo and got it rebuilt. Well Action Transmission in Provo, Utah says no way in HELL was that done. Thanks
Great customer service. Top notch staff, prompt and friendly.
After buying my Dodge Journey at another local dealorship we found out that it had a recall issue. They recommended taking it to Dallin Motors to have it repaired. While the recall was fixed, their staff treated us with disrespect and were rude to us! We will not be taking our car back to them for any future repairs!
First off, I was pleased, and recommend them. I felt well-treated, that they worked as quickly as possible and the cost was in-line with expectations. I would return if I needed more work in Rawlins.Now, here is the full story. My 1987 Jeep Cherokee overheated on the way through Rawlins in March 2017. Needed new thermostat, housing and possibly coolant reservoir cap. I brought it to Dallin the next morning, they looked at it that afternoon and immediately ordered replacement parts. Unfortunately these parts come from Denver so this took overnight. Also they damaged the parts upon first installation attempt, so had to re-order parts, another overnight. I cannot make an assessment if the parts damaging was their fault, or the fault of prior work done on the vehicle that made installation difficult, but I give them the benefit of the doubt on this. They successfully and quickly installed the parts on the third day and the vehicle worked fine on the subsequent drive to Denver. I will add that the coolant reservoir cap never came in from the distributor despite attempts across two days; the lesson there is just anticipate that it is difficult to get parts in Rawlins, WY.
They are always pretty busy, I have called a few times needing a appointment within the week i was calling. they have found a way to help fit me in if they could for oil changes, fuel filter changes etc..
Wonderful experience I would recommend this company to anybody looking for a new car or used I just love my Smart Car
Crooks! Sold us a vehicle that broke down less than two months after purchased. Said it was our fault the transfer case wasnt lubricated. They sold it to us that way. Our 1st oil change wasnt even due at the time. We paid 10K for repairs not covered by their warranty. Then when paying the gal tells my husband jokingly if we were going to have enough money for Christmas now. Insult to injury.
Sold me a vehicle and had their mechanic look at it for any problems before selling as they just got it in, He said it looked good. Here are the things that I have had/will do in the first 6months-Complete transmission rebuild-New Clutch-Head gasket seal replacement-axle seal replacementaround 6000$ worth of work.As of 1/16/17 add 700 for a new throw out bearingAnd add 600 for a wheel bearing.Thanks Dallan. Save your money. Go. Somewhere. Else.
Great place to shop, or have service done.
This dealership always goes above and beyond. They have my business for life.
Great service, and great place to do business.
They claim to give 3 months or 3000 miles warranty on used vehicles but never tells You that this warranty covers only drive train lubricated parts.I as a customers was never informed so i had to spend $3100 to cover the repairs.
Awesome place.
Very good people,,, courtesy,,, attention to details,,, will use again and refer to other people
Take your business elsewhere! Apparently when you Schedule your car to be looked at and wait a week for your appointment and you come in to drop off your vehicle they tell you to take your business somewhere else because you don’t want to wait another week for them to look at your car! And hang up in your face! Horrible customer service
Great customer service
Very slow in service department, take forever semis like they dont know what there doing, very unsatisfactory results, people from McDonalds left to work there what can you expect
Friendly and courteous staff
Thanks guys@!!
Great service
Overpriced