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R & L Automotive
6331 Raytown Rd, Raytown, MO 64133, United States
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R & L Automotive
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Sh
Review №1

Brought my new to me car to them after purchasing through Carvana. They got me in quickly and did a thorough inspection of it. The report back from them on what the felt while driving was incredibly precise and detailed. They performed a handful of jobs on the car and when I got it back it drove great! Scheduling routine maintenance with them to get the timing belt replaced as well as the valves adjusted. Complete trust in this shop!

Ch
Review №2

This place is amazing. They bend over backwards to help. They are quick. They have done a great job on everything from an oil change to replacing our transmission. They always give us a heads up on things to watch for and never make us feel like we have to do anything right now. Pricing has always been really fair or better than we could find anywhere else.

Mr
Review №3

Mike and Logan the BEST! The mechanics are on POINT! In and out oil changes SUPERB! Brought both my vehicles here in one day, wasnt here a whole hour! 👏👏👏👏👏👏 hands down the best place around. And oh yeah, they are NOT one of those, Ill getcha types. Fair and honest prices for fair and honest work🤩🙂

Co
Review №4

This shop has been very consistent. Ive taken my Suburban, F150 and a 73 Lincoln Mark IV and we have work well together and they do great work that they stand behind. Ill be back in a few days for maintenance.

Ke
Review №5

Employees was very helpful and also referred me to a place that could take care of what I needed fixed. Was polite and answered all my questions

Sh
Review №6

Love these guys, fixed my suv, did not have to come back

Ca
Review №7

Fast, affordable, and friendly! I wont be taking my car anywhere else. Dropped of at 8am, picked it up at 12pm.

Ha
Review №8

These guys do a great job. I have taken two different cars there for great affordable service!

Ca
Review №9

Absolutely great service were very helpful and did an excellent job if anything is wrong with my car again or needs maintenance will 100% go here

Ty
Review №10

The team at R&l has been servicing my cars this last year since i don’t have time to work on my vehicles with a career change. They’ve done fantastic work every time. Recently I had an engine that jumped time. Logan was able to repair the engine at an affordable cost. I’ll continue bringing my vehicles to these guys because I have a hard time trusting other people to touch my vehicles and they’ve been incredible to me. I’ll continue to highly recommend this shop to all my friends and family.

Te
Review №11

They did a great job on my ride

go
Review №12

Good work good price

Da
Review №13

I like R & L Automotive. Whenever I need work done on my car, they have always found a time slot for me. They also discuss what needs to be done now and what can wait.

Mi
Review №14

Logan and Mike are absolutely friggin awesome !!!. They work with you on everything and dont leave you hanging or wondering like the bigger places. These guys and their mechanics do some real 100% quality work. They know what theyre doing and will explain every little detail to you.I cant believe the very affordable experience I had with them. Instead of getting screwed at the dealership or chain shop. Im just very happy and literally will not go anywhere else now.Thank you !!!!.

Pr
Review №15

Professional. Outstanding service

Ch
Review №16

Took my wifes 2016 Acura RDX for coolant flush and break fluid flush. Mike at the front desk answered all my questions professionally and the inside the shop was clean. The job was done within reasonable time and the price was good as well. Will take both my Acura and Lexus in the future.

Ba
Review №17

Their good, wouldnt take my car anywhere else !

Mo
Review №18

I had a very positive experience with R & L Automotive. Went to complete the vehicle inspection requirement, and they are very professional. The whole process was very transparent. I will definitely go back.

Da
Review №19

Guys are great, very informative and helpful. Since the first time Ive visited, they are my go to for automotive needs.

Ru
Review №20

Great service and fair prices.

MK
Review №21

I was worried that they wont be able to lift up my car since my car was too low and it had side skirts. Went to 2 others that couldnt do it because of this reason. Thankfully when I called here and asked for any open spots for today, they had one. I was very satisfied on how they handled my car with care. Mike even suggested that I didnt need a full synthetic oil to save a bit of change, but I said its ok. This place is a good! Honest and professional. See you on my next oil change!

Ka
Review №22

I had a punctured tire, they got me in and on my way,

Ja
Review №23

Needed immediate emergency auto help. Logan was extremely professional and friendly. Helped me right on the spot! Excellent service!!!

In
Review №24

The boys did a fantastic job. Came in for new CV axles. A step above my skill level. They were fast and didnt try to sell me on a million other things. Did a quick check on my car and told me there were a few issues down the line but told me I could wait. Rare to find an honest shop these days.

ja
Review №25

Mike and Logan are good guys always take care of me straight shooters...dair price!

Be
Review №26

We had the struts replaced on our Lincoln at R & L Automotive. The staff was very helpful and notified us when there were two options to do the repair work so we could make the decision. Estimate on how long the work would take and how much it would cost was on the money. We recommend them for your repairs. Thanks for the fantastic service.

Sa
Review №27

The guys at the shop are very nice and helpful. They have always been able to work with my schedule and get me taken care of. I have a 1 ton diesel and they have the lifts capable of picking it up. The prices have always been very fair and the work has always been guaranteed! I would recommend these guys for any truck issue or car issue that could ever come up. Also they have been very fast with all my jobs.

Ka
Review №28

5 Star Rating!! Punctual, Professional, Personable, Priced Right!! Always greeted with a smile. Explains in detail what needs to be done. I have an older car that I inherited from my mom, so it’s very important that it gets the upmost attention. At R&L I get all of that & more! Pricing is comparable especially with the added TLC it requires!! Couldn’t ask for a better group of people to take care of my Precious Possession!

sp
Review №29

As I read the reviews, I wholeheartedly, agree as these guys are very sharp! Theyre very knowledgeable & get the job done efficiently & professionally. Mike Nelson is on the ball as he processes the job very well. The staff is very cordial & professional. Logan has a great thing going so keep up the great work guys! Coach T

Da
Review №30

They are honest. Recently took my 2007 Mazda 6 in that died while I was driving it. Another shop told me it was just my water pump and charged me $1000 to not fully fix my car. I took it here and the honest assessment was the engine was blown and probably not worth replacing. The only reason this is not a 5 star review is because I cant attest to their work.

Ca
Review №31

Very happy with this company!! Quick repair. Direct and efficient communication from scheduling to pick up. Great customer service. Price was reasonable. Car is driving great. Defiantly will be coming back.

Sc
Review №32

I cannot think of a better bunch of mechanics than these people. I am pretty particular as to who works on my autos and they have never failed to deliver. They are reasonably priced, but they do not cut corners. I would recommend them anytime.I am adding to my former review to add that when you need help they are there, and they will fix your auto trouble.I keep adding because they keep delivering the best servicing by the best servicemen. I had a last minute before Christmas issue and Logan and Mike were able to fix the problem. I cannot thank them enough.

Ad
Review №33

We’ve been taking our vehicles to R&L for several years and have had great service and experiences. They are always friendly, honest, and willing to squeeze an appointment in to their schedule. What I appreciate most is that they go the extra mile to make sure an issue is diagnosed and fixed properly and in the most cost effective way possible.

Gw
Review №34

I enjoyed the courtesy of Mike. I marveled at the clean and personable atmosphere. They had me in and out in no time. It was near closing time and they didnt appear rushed. Theyre everything said about them in their reviews,. I read prior to choosing them to service my vehicle. It doesnt matter what race you are. They treat their customers with dignity and respect. I was checking them out! Genuine! Ill be back with my other vehicles. Thanks Mike and Logan! God bless!

Ta
Review №35

R&L were outstanding in the evaluation of my car and finding solutions.

Jo
Review №36

Great service! Very thorough. Reasonable Rates. Nice people. I DO recommend them to my friends.

Je
Review №37

These guys are amazing. Ive brought 4 vehicles here and every single time they have provided excellent service. I appreciate the fact that they also provide information on potential future issues without pressure to fix right away.They are knowledgeable and flexible with care and respect to ones needs and schedule. By far the best business Ive had the pleasure of doing business with in Raytown.It is extremely rare to find mechanics that exceed my expectations. This group is legit.

R
Review №38

I went today to have a tire replaced and they all exceeded expectations and provided excellent customer service. I highly recommend them to all in need of tire service period.

Je
Review №39

These guys are are top shelf very reasonable and fast good job

Ki
Review №40

Great experience! Customer service friendly and my car was serviced quickly. I appreciate the follow up text from a few days later asking me if my car was running efficiently. I would definitely recommend to anyone in the area needing repairs.

sy
Review №41

They did phenomenal work! I usually do all my own car work but Ive gotten too busy (and old) to lie on the driveway so I asked around. A friend recommended them so I decided to give them a try. I went in for a tune-up and motor mounts. I was nervous, but the owner Logan was super kind and helpful. A day later, I came to pick up my car and if was perfect! I would definitely recommend them for any problems you have!

Mo
Review №42

Great service here!! Friendly knowledgeable staff that were right on with the diagnosis of my vehicle! They were able to get me back on the road for a fair price and able to do it quickly! I would recommend them to anyone

Am
Review №43

We have been customers at R&L for the past 4-6 weeks, and weve been there more times than I wouldve liked during that time (theyve seen all 3 of our vehicles). They have been shockingly quick to get us in and totally committed to solving troublesome issues that have taken DAYS to figure out. They have gone out of their way to get parts we needed and charged us less than they should have a couple of times. I am so grateful to have found this shop; I highly recommend them.

Ma
Review №44

The Wife and I moved here from Virginia a little over a year ago. We always look for a Local Service Station and Luckily found R & L soon after our move. Great Service on our Audi and BMW, with Great knowledge of both vehicles. Service is always done in a timely manner and with NO SURPRISES!!! Mechanics I Trust, and that means a lot.....

Da
Review №45

I have had quite a bit of work done at R&L and they have treated me right every time. They are always quick to get it done and get you back on the road. I actually sent a coworker here when his shop was too booked and they took great care of him as well. If you are looking for a go to shop, I would definitely recommend R&L.

ED
Review №46

Needed rear brakes,call several shops around Raytown they all had around the same price but only R&L could do it that day and they were actually cheaper than most. Logan did a excellent job on getting 2 new drums, brakes and adjusters installed in 2 hours. I would absolutly recommend them. EXCELLENT PRICE and EXCELLENT WORKMANSHIP. Thanks Logan & Mike

Ju
Review №47

One of the best experiences I’ve had when dealing with an auto repair shop. They were up front with pricing, knowledgeable, shook my hand and thanked me for my business. They came through for me in a time crunch situation, when I was moving out of state and I really appreciated them for getting me fixed up. Would highly recommend.

Cu
Review №48

I take my car here and they did a good job on it.

Al
Review №49

I know nothing about cars and they are patient, very kind and very fair. I drive 30 min from Kansas City to come here for my car and I doubt I go to any other auto repair shop in the area!!! Awesome guys awesome place!! :)

Ja
Review №50

These guys do great work. They kept me informed and explained everything to me before they did the work. I wont take my car anywhere else!!!!

Jo
Review №51

Great employees and they had me fixed up 1 hour after I called them!

Te
Review №52

We were stranded in Raytown on our way home from a vacation in Branson. The guys at R&L were quick, honest, knowledgeable, and super friendly! I would HIGHLY recommended them to everyone. If we lived closer, they would be my regular mechanic!

Ja
Review №53

I know Logan, the L of R & L, and Mike, the Service Manager, from a previous shop. How pleased I was to learn they were back in town, about a year or so ago. Theyre the real deal - always ready to go the extra mile, alway shooting straight. Trust is what youre looking for in an auto shop and theyve proved themselves for over 15 years servicing my cars. They did some work on my daughters car recently and it was up to the same quality and fairness I would expect from them. So glad they are nearby!

Da
Review №54

This shop is by hands down the best. The guys at this shop will set your ride right. Great customer service.

Co
Review №55

Great little shop! Inspection took no time at all and the guys there are always super nice. Plus theres a decent bar across the street you grab a beer while you wait.

Cl
Review №56

Mike was so nice and professional to work with. My car was looked over and fixed in a timely manner and I appreciate that Mike explained every step and cost to me before hand! Thanks guys!!!!

NG
Review №57

Bought a used car through Carvana and it was making whiny noise with the steering wheel during start up. Was still under 100 day warranty so I called and set up appointment with R & L for diagnostic. Dropped it off in the morning and picked up in the afternoon. I must say it was a very smooth process from the beginning to end. They found the problem, called Carvana on my behalf, and fixed my car. Overall, very impressed and satisfied with the service.

Be
Review №58

Good customer service and the repairs were done well. I try to do most things myself if I can but sometimes you just need a professional. I worry about finding someone who can do solid work without taking advantage of you. Logan and Mike were very honest and helpful in communicating what work needed to be done and what things just needed to be watched. R&L got me back on the road. Honest and dependable. If you need something done and done right, I trust these guys and I’m already back with my daughters car.

Do
Review №59

The guys have always been very nice and honest with me. That says alot when it comes to mechanics sometimes. I will definitely user again.

Li
Review №60

Nice honest mechanics. They followed up with me to see how my truck was running. Fair prices and quick..

Ka
Review №61

They have been awesome have sent a friend their way and will again. Love these guys

Dr
Review №62

Logan and his crew r amazing! They do what they say they r going to do, they listen,they explain, they r reasonable and get the job done. They even do extra’s: drove me to a friends close by to borrow her car while they fixed mine.Thanks R &LDeb

Ty
Review №63

Needed to get an inspection done and get opinions on upcoming work 100,000 mile maintenance on both of our cars. Logan and Ty were super helpful, made sure my questions were answered, and I was out in no time. My wife and I will be going here exclusively.

Ke
Review №64

Good service!

Ar
Review №65

Logan and his team are amazing. Very highly recommended!

Th
Review №66

Quick efficient and sexy men. Will be back

Sh
Review №67

They do great work and are honest about what needs to be done on your vehicle.

Mi
Review №68

What a great shop! Very professional! Would highly recommend R&L to anyone! Thank you R&L for the great work you guys have done for me.

Br
Review №69

I love the staff! So friendly! So handsome!

Je
Review №70

In short, this is the place youve been looking for. I have no personal connection to these guys at all so this is completely unbiased but I had such a positive experience that I felt compelled to write a review. My daughter lives in KC and even though I have worked on cars for 20 years, I am located 200 miles away so I am completely unable to help her when she has issues. The dealers have become unaffordable and the national chain places are completely unreliable. After having her car towed to a chain store in desperation a few weeks ago, a $600 bill left us with a car that had multiple new issues and was undrivable and very unsafe (fire risk). Basically, a parent’s worst nightmare. The chain store actually said they didn’t have the expertise to diagnose the issues any further and sent us packing. We found R&L through word of mouth and Rob was a pleasure to deal with. He is both extremely honest and very sharp. He was able to fix all the issues the other place caused and get us back on the road at a very fair price. If you are looking for the one in a thousand shop you can trust and that does top notch work, this is it.

BD
Review №71

This place cares about there customers, and makes all effort to make sure job is done right and customer is satisfied. I appreciate it. Thank you.

As
Review №72

Very expedient

fe
Review №73

Love this places

J
Review №74

Great atmosphere and customer service! I would highly recommend R & L Auto to anyone looking for a trustworthy auto technician.

Ke
Review №75

These guys take care of you. One of the best in the Metro. Prices are fair.

mi
Review №76

They get the job done, friendly service with nohassles and the popcorn is pretty good too

L
Review №77

The staff was very friendly, trustworthy and fair. We will be taking all of our vehicles here! Thank you! Laura & Kasey

Ja
Review №78

Efficient service .

Dd
Review №79

The place is great, the employees are kind and genuine. The work is quality. I will refer this place to all my friends and family!

St
Review №80

I’ve been to R&l automotive twice and each time they were outstanding at what they do prices are very reasonable can’t beat it great customer service they listen to your needs and take care of your automobile as if it was there’s... check it out!!!

Do
Review №81

I went to work one morning and under the hood was a terrible noise. When I got home it was worse. I called Mike and he got me in first thing the next morning. It was the water pump and they changed it and I was on way shortly. Thanks to Mike and Lonnie. Great show

Dr
Review №82

Great shop fair in pricing and great work very friendly staff

Pa
Review №83

Gave me exactly what i needed and very professional

A
Review №84

Very nice guys in here, I was recommended and wasnt disappointed!! Thank you!

Br
Review №85

I Like these Guys and This Garage!!They only fix what needs to be done, and let you know what to keep an eye on!!!No Pressure!!!Recommend to Everyone!!!Thanks R & L Automotive!!!

Jo
Review №86

They do awesome work, friendly staff, quick turnaround and no BS. Straight forward with the vehicle issue and pricing. I wouldn’t go anywhere else.

Ni
Review №87

Great shop!! Logan and Mike are really good guys..had a an appt at 2 PM for a muffler...had me up on the rack 5 min later..Told Logan that was a first.lol. Visit these guys u wont be dissapointed

Pe
Review №88

Have had exhaust work done along with wheel bearing, and mechanical. Good work and fair prices!

He
Review №89

I was looking for a tire and wasnt having any luck but I called R&L and I believe he said his name was Logan was very helpful and able to find me a tire and do it for a rate us just couldnt beat. Thank you Logan you sir were a lifesaver.

Dy
Review №90

Great customer service and excellent work!

da
Review №91

Great staff, knowledgeable and prices are very reasonable, no worries about getting hit with”extra‘s” invoice’s have always hit at or below original estimate, very honest shop!

Ja
Review №92

This is a no b/s shop. Very professional and willing to go the extra mile.

ri
Review №93

Great people to work on your car. I would recommend them to my friends.

St
Review №94

Amazing Service! Only place I will take my truck

ms
Review №95

Truly awesome staff👍

Ga
Review №96

These guys know their stuff would trust them with anyones cars! Very clean shop!

No
Review №97

Great work and service! thanks

Ch
Review №98

On the level

La
Review №99

Always quick and efficient service! Wouldn’t go anywhere else!!

Do
Review №100

Professional. Got the work done asap

Information
34 Photos
100 Comments
4.9 Rating
  • Address:6331 Raytown Rd, Raytown, MO 64133, United States
  • Site:http://rlautomotive.mechanicnet.com/
  • Phone:+1 816-353-6360
Categories
  • Auto repair shop
  • Auto tune up service
  • Brake shop
  • Car inspection station
  • Car service
  • Muffler shop
  • Oil change service
  • Tire shop
  • Wheel alignment service
Working hours
  • Monday:8AM–5PM
  • Tuesday:8AM–5PM
  • Wednesday:8AM–5PM
  • Thursday:8AM–5PM
  • Friday:8AM–5PM
  • Saturday:9AM–2PM
  • Sunday:Closed
Accessibility
  • Wheelchair accessible entrance:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
  • Restroom:Yes
Planning
  • Appointments recommended:Yes
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