Had a great experience both times. Once with carpet and once with Cambria countertops. Deb offered great service and follow up. Their installers are also very professional.I do a lot of DIY, mostly Menards but for flooring or countertops I prefer River City.
River City has completed several flooring projects for my home - both carpet and solid wood flooring. They have excellent customer service, great products, and wonderful installers. I have been very happy with the process from start to finish!
Wonderful to work with, from the sales folks to installers. Love my vinyl plank flooring and carpet!
The service was awesome Jason was great to work with and our installer was absolutely the best. So pleased with the new carpet.
Lindsey and the staff at River City Carpet were so helpful to us as we made decisions to upgrade our kitchen countertop and backsplash. The service was excellent. We highly recommend them for your next project.
River City Carpet and Flooring is amazing! Jason and his staff helped us with every step of our kitchen remodel. Jason drew up plans to redo the layout of the room, helped us find an amazing carpenter, guided us with picking out colors, types of cabinets, flooring and much more. We love our kitchen and I would highly recommend River City Carpet One Floor and Home.
Very knowledgeable and friendly stafg
Amazing service and staff all the way around. Carpet looks amazing!
No thank you not very customer-friendly
We are very impressed by the professional and prompt service we’ve experienced with River City Carpet One. The staff is friendly, knowledgeable, and committed to providing excellent customer service. We will definitely return in the future and highly recommend their business!
Great customer service! Had some obstacles come up but they handle it very professionaly and fast! Thank you so much for your great work done at hair with pizazz!
Everyone was very friendly and professional. They gave me several estimates with various options to work within my budget and get me the carpet I wanted. The installer did a great job and I am very pleased with the new carpet. I’ll definitely go back to River City Carpet One when I redo the carpet in the other rooms of my house.
We had our kitchen floor replaced about a year ago. We chose Carpet One because of Jasons willing to work with us and the range of materials and manufacturers to choose from. The installers did a great job and we are very happy with our new floor.
Had our bedroom carpets replaced about a year ago, installer did a great job & love the carpet! Replaced the kitchen flooring 6 months ago,love it!! looks awesome! Wonderful store with many choices!!!
Great service, just high prices depending on what your looking for.
They do a great job communicating! They go above & beyond to get you what youre looking for and the installers are awesome!
They were very helpful through my process of picking put flooring and bath tile. Would highly recommend.
Great people and great service. Our carpet looks wonderful. And was done in a timely manner.
From start to finish everything went great. My new kitchen and floors look awesome.
River City did our granite countertops. We were able to go to a warehouse and choose the exact slab we wanted to use. The service was great and we could not be happier with our countertops.
Chad really knows his product and was excellent in providing us with the information we needed to make an informed decision.
We had our whole main level done by River City Carpet One. Turned out wonderful. We love it!
Great place, wonderful customer service. We love our carpet in our new office.
Quick and reliable service!!! Great people - great installers
Great service, definitely recommend them for your flooring needs. They always had a smile on their face.
Great customer service and fix my problems promptly.
Deb is so wonderful to work with !! I had floor damage from a delivery service and I needed a repair estimate. Deb got all the information I needed in less than an hour !! I am going to replace my kitchen counter and add a back splash, and Deb is my go-to--I would not want anyone else.
They need some lessons in customer service.