Ben is professional, efficient, and kind. He expanded our heating system to include hydronic in floor heating, new boilers, and new Ac/air handler during a remodel. He has helped us several times since with little repairs or leaks. Most recently, I noticed a little non emergent drip from the boiler. He arrived and repaired in less than 24 hours. Awesome!
Murphys law...furnace quit the morning of Christmas Eve day 2020. Called Ben and he was here within the hour. Had it fixed in 20 minutes. Totally recommend them. Always happy and know what their doing. Thank you so much!
Stern Heating and Cooling helped connect my giant 2020 house addition (attached ADU) to my Saint Paul home.... built in 1899.The professionalism and kindness their two employees had was exceptional! They were always on time, upfront, and provided updates for everything. I was even a little sad that I didnt get to say thank you or good bye! Great work guys! And thank you so much!
I have sat here for a couple days after having Ben from Stern Heating and Cooling come to my house to clean my ac and check on my furnace and tune it up. I cant properly put into words how great he was. Not only did he have amazing pricing (a big name company wanted to charge me over 800 dollars for the same work he did under 300), he was polite and quick to come help me. He knew that I didnt know a thing about HVAC or how much stuff should cost but he didnt take advantage of that information. He helped me understand and pointed out signs that I should look for to make sure my system stayed running and working. I will be using Stern Heating and Cooling for the rest of my time in Minnesota. Ben is the essence of the phrase Minnesota Nice he helped me be more informed as a new home owner in the realm of HVAC and gave me pleasant conversation while showing me what he was doing all while wearing a mask and maintaining social distancing.
The technician was prompt and respectful of our home. Stern has very competative rates and is always available to give you a quote. They came highly recommended from a coworker and we will be using them again in the future!
We hired Stern Heating and Cooling after getting a couple of estimates to replace our gas furnace and AC. We also needed a new water heater but was certain we’d need to hire a plumber for that job. We were in for a big surprise when Ben stated they replace water heaters as well. Getting our estimates for similar units of two different brands was eye opening. We chose American Standard with Stern Heating and Cooling based on word of mouth as well as Consumer Reports ratings. We are so pleased with our purchase. Ben and his brother Chris did an EXCELLENT job of installation. It was quick and efficient. They left the work zone cleaner than it was before they started! We can’t recommend Stern Heating and Cooling enough!!
Ben Stern is the only HVAC contractor we trust our clients with. He has always shown up and helped us with any job and is a hardworking and genuine guy. 10/10 would recommend to anyone for quality service.
Weve had a number of small jobs done by Ben, and are gearing up for a full furnace and AC replacement soon. Hes terrific to work with, very responsive, and actually takes the time to look at repairing a system as opposed to just replacing it like all the big companies do. Were very happy with our experiences and highly recommend.
I had arranged for another company to reconnect my gas service after CenterPoint moved the meter outside. But when that company quoted me $1500, I called Ben, who was able to come out first thing the next morning. Ben performed the work for much less. His work quality is excellent and I will use him again for any future heating and cooling needs. I highly recommend.
Excellent customer service!! Ben came out inspected and did some trouble shooting on my heating system that his company installed a few years ago. He figured out my problem in minutes . Ben is person that cares about his company!! Great integrity and character.
Ben answered my call right away when my a/c unit broke the hottest week of the year. He also arrived really quickly after calling. He serviced the unit in the pouring rain and was very nice and friendly.
Stern did a great job for us! Weve used them twice now - once to replace the ancient boiler at my mothers home and once at our home to re-install a garage furnace. Pricing we got was very reasonable, staff are professional, prompt and very knowledgable. Id recommend Ben and his crew to anyone and will use them again in the future.
Great company. Use this company for all your HVAC needs. Installed two furnaces for me and both were done perfectly.
Our furnace went out and after waiting days for another company from Stillwater to come out, I came across reviews of Stern. I called and talked to Ben and to my surprise he came out within 1.5 hours of my call. He discovered the problem and had us running again in a very short time. This company is great to work with! Very friendly, professional, knowledgeable and much better pricing than big competitors.
Ben was quick to come fix our boiler that went down to a small part that failed, it was past our warranty but still completed it at no cost.