Delt with Frank at LKQ and bought an engine for my wifes car. Great man to work with accommodated all of my wifes concerns and won her over and made her feel comfortable with the purchase. We recommend working with LKQ for peace of mind and great service

Always a friendly group, either on the phone or in person. They have almost everything for your vehicle in new or used at great prices and in a timely manner.

Good service big variety of parts

Ordered a door with the wheel cover and discussed it on the phone with the worker, not naming names. I drove 2 hrs to get the door to find out it came without the wheel cover that we discussed, I was very specific about needing it. They wouldnt knock the price down when I could have went 2 hrs the opposite way to get one 300 cheaper without the wheel cover. They had me on hd 3 different times for thirty minutes at a time, very unprofessional, dont recommend at all.

Got a transmission put maybe 10,000 miles on it in 3 years and a month after 3 years was up the transmission went out..... Also bought a used transmission installed it did not move at all they told me I had to take it to an ASE certified mechanic to diagnose it. Pretty rude if you ask me because I am a better mechanic than half the shops that overcharge and misdiagnosed things anyway.

Rude if you call the new parts side.Helpful if you call the used parts side.Got my part after being shunted off to the right building by the new parts staff

Dirty, trashy people, they dont like their job & they are weird

Great customer service, but they didnt have the item I ordered.

Got both parts I needed for an incredibly low price!!

Right price good service.

Okay Q got me what I needed I needed a right front rim and had it within 2 days

I have been dealing with gene in LKQ for years and his customer service is superb. He is knowledgeable and goes above and beyond. When you talk to him you feel like you are talking to family. I know he cares because he has helped me with other issues that werent even in his department or his problem. THANK you for your outstanding service year after year. GENE you are a diamond!-Monica

I called for q front wheel hub axle and it had 170000 miles on it and they wanted 200 dollars for it and thats how much a brand new one cost terrible and then they hung up on me when I asked question about it whoever answered the phone hangup on me as well

Great prices

Terrible serviceArrogant hateful people working at the Redding location!What kind of small people make fun of an old man and laugh at him because he needed to use the restroom!

Very nice guy working at the desk. I needed a very specific part for an older van and they took care of me even though I didnt know the name of the part. I really felt like this company has focused on their customer service to create a good experience for those just needing to take care of their vehicles. I will definitely be buying from them again should I ever need parts.

As of 4/23/21 customers are not allowed in the building. You can still go there but must call them from the car

Knowledgeable and courteous.

In my first career I sold auto and tractor parts for over 10 years. I can not call LKQ and get someone to help me in a reasonable time frame. I always have the details ready and know exactly what I want. I have sat on hold for extended periods of time. I have started email chains that were never fully answered. They do not seem to want to sell me anything. They also seem to be tailored to businesses not end users. Luckily there are alternatives but they are the big provider so it is disappointing. I would love to buy things from them.

Waited on hold for ten dam minutes, get more help

Terrible phone customer service! Very rude!

Parts are always tested

I was actually going to pick and pull across the street but when I found this place it was kind of nice because they pull the parts for you. Easy customer service they look up your vehicle and see what they got right away.

Quality parts with reasonable prices.

Friendly helpful staff!!! Had to wait on a part to be delivered and then go back and forth between two shops, but the front desk guys were funny and helpful...

The management at the Redding location is a joke. Brian and Trenton between the two of them could not equal a full brain a drunk monkey would make a better manager then both of them combined .

Very helpful. Went above my expectations to make sure I got my order in. Would recommend LKQ

I give LKQ three stars they have great service and they tend to always have the part and if they dont have it .Theyll order it for you.Regretfully I have to give them only three stars cuz their prices are just ungodly expensive (depending on) what youre ordering or buying....some things are not.And they wont let you in the yard at all !which sometimes is a problemcuz sometimes you just need to look at the part.Sometimes going to the other wrecking yards in town is less of a hassle and cheaper.but for hard-to-find partsthats where LKQ comes into play .if its hard to find these people will generally find it and get it for you .so definitely put LKQ on your list .just make sure to do your homework.

Well, thay surely had the part I was looking for and it was a nice experience once the man at the desk got his bearings on what I was talking about, he kept asking question after question trying to figure out how he was going to find my order in the system not letting me finnish one answer befor asking another, at first I thought he was joking but lol, no! He wasnt. Genuinely he was trying to do a good joband All in all thay did a great job..... Thanks guys.

Anytime I need a part for my truck they always have it and for a great price Im never disappointed with the customer service at LKQ and I will always go there when I need a part for my truck

After getting the run around on wether my part was in or not I finally did receive what I had payed for. Not the most professional in my opinion.

Pleasant people and large variety of parts and supplies

Purchased specific parts to drive 60 miles to pick up and they were not what was requested, they were supposed to correct and contact me to only fall off earth. Issue still unknown for a solution

Why would you go anywhere else for replacement auto parts. See Rich, the guy knows his job and is quick. I wont go anywhere else, especially one of those you pull it places.

Great service entry to exit. Super easy. Customer service excellent... clean,,,

Called in a request for a part and pick it up 4 hours later it was a right part and the price was excellent!

Good place if you need something for your car or truck

Fast service and beat pricing every time.

Work there

Very helpful crew and a lot cheaper then an auto pars store

Got a used radio for my Kia, available for pickup with in a day

Horrible customer service, jacked up my order tried to refund me then it didnt go through. Then chraged me the full amount again even though the refund hadnt gone fully through. Extremely unprofessional

Right part great price and good customer service

Great service each time I go there.

These guys are great! They found me a brace for my fender that I could not get anywhere else!

At last resort lkq has what you need

Very great just keep in contact an stay on the shipping process

Great service for used car parts

Best place to get used auto parts in Redding.

Great company amazing employees!

Just talked to someone in their parts department. Very rude, abrupt and hung up on me. Theres other wrecking yards you can call. -LKQ Sales

Their a big automotive recycling yard, they sell new and recycled automotive parts, also sell Keystone OME and aftermarket automotive parts and products

This place sucks..worst customer service ever, hung up on me twice and messed up my order 3 times and gave me a wrong part!!!! NEVER going back if I could give this place zero stars I would..I dont like to review but this LKQ has a lot to improve.!!!!!!!

Pricing way to high an was told two different prices

They were very helpful

I was told they sent me a check in the mail for a core charge on a eingine but no check has arrived this I will never go to this place again and wont be welcomed them

Awesome service

Best place to get used parts.

I absolutely hate that place

Never going there again!!.. called to order a couple parts, they told me how much it was going to be and that it would be ready the next day. When I drive 2 hours to get there ! They tell me there was never an order made! When I tried ordering it there,one of the parts wasn’t even available there yet !! HORRIBLE LYING service

They took care of the part I needed.

Expensive used parts, the part I bought had the same problem as the one I replaced.

Friendly service.

Huge inventory, a little on the expensive side.

Very friendly staff and lots of selections

Friendly,fast and clean

Any part any time any where.

Awsome

There awesome!!!

Fast service

WORST CUSTOMER SERVICE

Ok

Like it