The staff there is always ready to answer questions and offer their suggestions. For the most part I have found them to be knowledgeable about the products they offer.
I love Sally’s but there hours are not my favorite I think they should close around 10pm
Always a positive experience. They are super friendly and willing to help whenever they can.
Associate wasnt overly enthusiastic but maybe it wasnt her day.
Val is so awesome! Every single time I need professional advice and opinions, for my 2 girls and myself, I know I’m in good hands! She takes her time to explain the process of the products and never makes me feel rushed. She ensures the customer is beyond satisfied. She knows so much about all the products in the store, which is so important. I’m thankful she works there, as she has helped with all our hair needs!
Went there today to purchase a perm. I had asked Hailey @ the register, what Quantum perm of the 2 was firmer. She said I dont know. Hailey was a sweet girl, BUT im sorry.... Hailey is working in a Beauty supply store... The Beauty industry. She looked VERY unprofessional and not as she should working in a Beauty Supply Store. Her hair looked oily & dirty. Her nail polish was horribly chipped off, and had no makeup on or (sorry to say) didnt look clean. She had no name badge or definitely didnt know about the product she was selling. I was a stylist over 20 years and I would just think a company in the Beauty or Styling Industry would have a knowledgeable, professional looking staff.
They had customers in the store at 6:55 when I had walked in. I was told they were closed and they proceeded to tell me I can’t come in. I had asked about the five minutes left and told them I’d already had the list of what I needed while others were still shopping, but they wouldn’t let me in. Very lazy and inconsiderate. It sucks they’re the only Sally’s aside from Anderson....
Very unhelpful and disappointment. I am a faithful client who I only go to spend money for hair products in their shop. The other day I arrived just two minutes past 8p.m. and the refuse to open the door of the business and sell my one product or speak to me to recommend me another place. They talked to me through the window while they were in reception. I told them that I cannot heard them and I asked them to please help me as I needed it ASAP. They just didnt care. I have being a haidresser for 21 years and I have never treat a client the way I was treat. I would have love a bit more of flexibility when I explained to them my problem, but to be honest the workers of the shop didnt care. At the end of the day they just care to make their wages and go back home. If you are not flexible there is not good client services. I am sure the owner of the place would have treat me with honour and dignity because she is the owner and love her shop. Very sad to say, but I was so disappointed. The staffs only care for money.
Love this Sallys. Everyone is extremely helpful, you can always find the products you need. They sell great sulfate free shampoos, and hair treatments as well as hair coloring products. Customer service is excellent, store is always well maintained.
Ive enjoyed each visit, coming to love the products they carry.The hair color by ion has given me the colors I love..Im able to choose my colors and do it myself and save 120.00 every 6 weeks.. Use your own common sense and youll be fine..Happy shopping!
Stock has remained scant ever since reopening. Prices on hair coloring have almost doubled. Not sure why.
Went in to buy a couple hair dyes (bogo!) and some bleach and a couple other things. Ladies there were very helpful !!
Sallys was awesome. Very helpful personnel. I bought dye and peroxide.
Was sold a product recommended by a manager and its did not work. When I came back in the store hours later to return it, they would not return, exchange, or compensate me for the money I had wasted. Terrible customer service.
The staff here was very helpful. Lots of good deals, check it out!
Love this place! Employees are friendly and helpful.
10:20 store opens at 10 and the building is locked and dark.
Friendly service just a little slow many needs more staff
I absolutely love this store and the employees are amazing and super nice!
Out of common items. (Wet set spray) staff had no knowledge of products and offered no options
There prices are high as hell. Whenever I get black extensions its not enough hair so I started to get brown because it has more hair in them. Some of the employees doesnt ask you if you have a beauty club card you would have to tell them you have one. They always put your items in a paper bag instead of plastic
STAFF WASNT ABLE TO HELP THEN WHEN SHE REALIZED I KNEW MORE SHE BECAME RUDE !!!
Very helpful
Helpful and knowledgeable
Great service
Helpful staff
Very friendly