I never thought I would write a stellar review about a dealership service center, but here I am. These guys were great. Customer service was excellent. I had my Jeep worked on. It was repaired sooner than expected for less money than expected. I received texts and phone calls during the process to keep me informed of the status throughout the work being done. Keep up the good work...

Great customer service would definitely recommend Redlands dodge.Made feel like family also thanks to my sales person Michael Mitchell for getting me a great deal on my ram. Other dealers I went gave me poorly service (moss bros) and wanted to give me what they wanted.I do wanna give a thanks to all the staff that helped me I really appreciate it thanks again.

Giving this service department a 1 is a stretch. Brought my sons car in for routine services that I paid for in advance. The service technician was rude to me right off the bat. Tried to say I was in the wrong place because I had a Ford vehicle and this is a Dodge Dealership. I bought the car used from RCJDR! Then he told me the pre-service appointment information I put into the computer didnt register because I had a Ford and it doesnt cross-over (makes no sense!). Then they couldnt get the lug nuts off the tires to rotate them, said they were stripped. The car is only 5 years old, and I have owned it myself less than a year! Took it across the street to right away to Redlands Tire Pros and they said it was not an issue. Waste of time, will never come back!

Service Department??? No service here. On Monday I was told my Jeep would be ready Wednesday, I had 2 Recalls. Assured parts were in. Had Oil change coupon, decided to have that done as well. It took all day Wednesday to finally learn Jeep would not be ready till Friday. 2 minutes to 5pm Friday Jeep was ready. Picked up the Jeep, 1 of the Recalls not done due to not parts available. No discount on oil change.

Great customer service!! Andrew helped me and was by far the most attentive and informative person Ive cane across at a jeep dealership!! They serviced my Jeep promptly and were attentive to all my questions and concerns. I will gladly return to service my car here in the future

Im not sure what happened to this place. But its going down hill. Maybe under new management? But they dont seem to care about the customers anymore. I brought my car 🚗 in for service and told them to check ✔ everything Im going on a 5000 miles trip. After the server i was out for breakfast and just happened to notice my tires, the inside of my tires was worn very badly. Now mind you they just did a tire rotation and wipers blades were torn. I didnt think to take pictures before I had them replaced. If this happened just think of all the other stuff that didnt get done. Yes bought 4 brand new tires. Sorry 😞 but Im now looking for a new dealership.

Justin the manager showed great customer service and make sure that I left satisfied

Purchased my jeep here and everything went great. Service on the other hand.....dropped my jeep off last Monday and it’s been there a little over a week. Texted for an update, after trying to call and waiting on hold for over 10 minutes, then they told me they would get back to me. Never did so I texted again today....they said they tightened a bolt on my rear spoiler, haven’t even looked at the main reason I took it in. If I make an appt you would think your team would be ready for my car to be repaired. Service dept told me they will be sending out to repair a falling off fender then will look at the main gas tank issue. Wow I can’t imagine what someone would do if they didn’t have another car to get themselves to work to make money so they can pay for the car. Poor service and you have to make the effort to get anything out of them about where they are with your car. Won’t be buying my next car from them and definitely won’t bring it back to them for service once it’s out of Warranty.

Jose Mejia, Edgar Bravo & John Lennox were great to work with. Easy going, no pressure and listened to what I wanted. Thank you all for what you do.

2 stars for wasting our time. Sales team needs to get on the same page. We were told one thing by one person on the phone. Then when we showed up to place a order the terms were changed. Thanks for wasting our time.

Great service very friendly Nathan was awesome will definitely come here for future services

Recently I took my car in for some routine maintenance and to diagnose a couple problems. Unfortunately circumstances arose and I needed to get my car. I called first thing the next morning to advise them to stop and was there to pick up my car. I expected an answer like, No to late already started Ect....instead I was completely surprised and caught off guard. They had stopped everything except for one item and when they billed me it was only 1/2 of original quote. Customer service and good customer service is really becoming a lost art. I live 1 1/2 hour or more away and there are other shops closer but customer service means a lot. So I will be taking my car back to finish the repairs and any future repairs. It’s well worth the drive.

Mike Mitchell is amazing. He is very respectful and doesn’t pressure you. If you’re in the process of looking for a car I highly recommend him, you won’t be disappointed.

Great service highly recommend this dealership Nathan and Brandon are very nice and helpful.

Mike M. made car buying a breeze for my daughter. He explained everything, disclosed the pros and cons of each prospect she was considering, and gave her options to lower payments without compromising her credit score. He also shared crucial information that will be useful for her future purchases. Definitely a place to go for all your car purchasing needs. Thank you Mike M. and Redlands CDJR for helping my daughter ring that bell!

Charlie, Noah, Edgar, Junior, Fred and Nathan are awesome.

Great place for service and buy a car!!

Everyone was great

Nick is the best! Had a bad situation the first of the year but Nick fixed it all! He’s the go to guy in any difficult situation!

Just another dodge dealership.

They are hard to reach

Chopped liver