Found what I needed. Easy to checkout for the most part. Card reader took a couple tries to read my chip card.

Am able to find what I need, and if they do not have it, they give me options on how to get it. Staff is always supportive and helpful!

The cashier greeting the shoppers as we entered, she knew the exact aisle and location of the products that I was looking for.

Friendly and helpful staff. There appeared to be 3 staff members working the entire store though without a way to communicate with each other quickly. This meant the cutting station was left unattended for 15 minutes and there were several customers waiting thinking where is someone.I left to inform the cashier we needed help and returned to the station. Still took several more minutes for help to arrive.My take is...supply your employees with store walky talkies to keep areas flowing.Fix that and shopping here would be perfect. Everything is clean and organized.

The client service is great, they are very helpful I would like to give them like 20 stars.

It is Joanns not much special. Other than the sweet lady in fabric department.

Very friendly service Im willing to go above and beyond to aid in any way they can. Well organized store, it seems like theyre constantly on the shelves and their tidyness; some layout issues it looks like theyre in the middle of redoing a few section though.

Always has a good selection of fabric to choose from, especially patterns that are dog geared.

Good yarn selection, better prices than amazon!

The customer service was horrible. A young lady was helping us with a return and she even mentioned that she was new. We asked if we could get cash back she mentioned she had to first confirm with the manager. Dalia, was the managers name. She came over to help and was very aggressive, rude and was yelling at the top of her lunges. I don’t know if she was trying to sound “assertive”, but that’s not how she should be talking to an employee or customer.Please be aware that if you decide to do a return, there is a $25 restocking fee. Which we were not aware nor were told at the time of the purchase. Dalia mentioned that there was a sign behind the registered and when I went over to a look for it, I couldn’t see it/ find it because of how small that sign was. Dalia, then mentioned that if you pay with a debt card, Joann’s automatically takes it as you paid cash. If they don’t have the cash in the register, you will have to wait 7+ days to get a check from HQ.Overall, for a store manager Dalia should cut some slack to new employees instead of yelling at them in front of a customer and making them feel less. Next time Dalia, please know your district Managers name when asked by a customer.

Lots of ways to be creative! Started making a dress. #tiredofspending$$

This Jo Anns is the largest one around. It has a lot of things other smaller stores dont have, like a super big collection of fabrics to choose from. They have a lot of other crafts as well and a bunch more sewing type products. I like the great amount of variety your able to find here in prints and crafts, makes it worth the trip. They also carry the dog and cat assessories that most other stores around here dont carry. Employees are what youd expect from here. Make sure to get their app or print up coupons as they will save you a lot of $ and your now able to check availability of items online before going to the store, which I love because I have a hard time wearing my mask for any great length of time. They will also send out discounts via the app or receipts for a discount if you shop thier store online and choose the pick up options, Ive gotten up to 25% off my total order I pick up this way and you can go in to pick up or call and wait in the designated parking spots outside to get your order. They are very good about inforcing the mask mandate and seem to be a very clean and well maintained store.

Good server. Nice local

It’s a great place to browse for craft or sewing project ideas. They always seem to have discount coupons or in store bargains so they’re easy on the pocket book as well. If you’re a veteran there’s an additional discount for you to enjoy.

Came in looking for felt for acoustic panels. Couldnt find the particular material I was looking for, but the manager helped me find a great replacement. She was super patient and helpful, which I really appreciated, as I havent really shopped for fabric before and was a bit disoriented.

These people know their stuff. Good service.

Amazing store it has so much stuff for everything you will want to come back to that place also staff are very helpful ...

Love coming here all the time, great staff and great selections

I love their fabric and bead collection! Theyve really upgraded selections. I just wish the stock was more consistant. Manager is super helpfull and nice.

Last days before it closed. 60%-90% outright now. The doors close for good on Tuesday Oct 22, 2019

They need to get more help. Stood in line for 15 minutes.

They have almost everything you can think of. I like it!

Excellent customer service!

Almost no stock in many departments, especially yarn. Somehow the stores in many locations have less and less stock overall and have become dreary in the past few months. Either they no longer care or are preparing to close their retail stores. Ive shopped Joanns for over 40 years. Ill be checking out Michaels as an alternative now. Im tired of spending time and gas money to find stores progressively worse each time I walk in. 🦋

They always have what I need when doing projects.

I love and practically live in this place! Great sales and coupons and very helpful staff. I’m a newbie quilter and am gathering all my supplies from Joann’s. It’s worth best around me..

Great prices on fabrics and beading supplies. Much better selection than craft stores like Michaels too. I recently bought beads for making kandi (700 for 4.99) and ripstop nylon for making a sail for my kayak

Great location. They take good care of the inventory and its always clean and well organized. And the staff is clever, fun to chat with and knowledgeable about the sewing process. Great to consult with them if youre still trying to figure out what to make or what fabric to use.

I had to go in there to repair some pants and this is not my skill set. The employees were quite helpful and showed me exactly what I needed. Other customers walked around like they owned the place, blocking aisles and stuff.

This particular store was amazing and super helpful. If you are a Joann’s shopper you know it is coupon heavy. The entire staff was helpful in reminding us of all the coupons and specials available. Helped us get the yarn we were looking for and at checkout we were shown a few other coupons we didn’t know we could use in conjunction with the rest.

A lot smaller than the others Ive been to and not a lot of stock of other art supplies (even the ones I personally use), other than their main staple of bolts of fabric. I came for copic pens and watercolor paint and I spent most of my time trying to navigate..its weirdly dark and the aisles arent labels very well..not to mention nobody was available to help..since I could only find a cashier. I better stick to the other locations.

Super helpful staff, good selection of basic supplies for textile arts. Most things are on sale most of the time. Coupons online readily available. Dependable spot to buy fabric or other supplies. Lots of beading & jewelry supplies. Not great for floral, but theres some basic stuff.

This is probably the smallest Joann fabrics I’ve ever seen. There is a decent variety with fabric and sewing related things. In terms of other craft supplies, it was a bit sparse. Staff were okay. Store cleanliness was okay.

Poor fabric selection

I really love this place if you are creative and want to do every day something new or just looking for little tools this is the best place to find whatever you need !!!!

Some of the staff are friendly and helpful, but the woman with short grey and white hair is snippy and rude--towards staff as well as clients. While I was waiting in line, she (quite obviously) grudgingly appeared to assist the ever growing line, as the 1 nice cashier had to do a price check. The rude cashier was so irritated and brusque when informing that the sale items were only x brand/type...like the customer would know, or the cashier should memorize the entire stores sales and details? The nice cashier also asked for register tape from the rude cashier, the rude cashier practically slammed it on the counter, very far from the nice cashier, so that the customer with the nice cashier had to reach and get it. Wow....if the rude cashier is so unhappy, perhaps its time to seek employment elsewhere, or not at all anymore...whatever is going on with her should not be projected onto others. Its very unprofessional and its so off putting that I almost want to return what I purchased and avoid this place. Most people will remain silent and simply stop shopping here, but this needs to be addressed. I hope the company isnt underpaying or mistreating employees, as that could be the cause of such bitter attitudes.

I love their selection of items for all crafts. And the discounts with sales and coupons are fantastic.

People are nice and the place looks clean and very organized if you are planning to decorate your home and put nice coolers in it you should visit this Store.

Staff very helpful, very determine in helping me find my product even though they did not know they sold it. Im still happy because we found it. Thanks.

Pretty depressing little shop unless you are really into sewing and tailoring. I just feel like this place generate so much junk. The service here is poor because its always understaffed so you cant blame it on the workers here. They do what they can but the lines are long at the cashier as well as anywhere else you may need help. Such is the state of retail in the US.

Love this store. Has an awesome selection of beads and findings for jewelry making. Also offers discounts and has sales often

They could have a better selection of yarns and markers, gel pens etc... Also thought they were a bit overpriced but still had everything i needed (and then some).

The people I saw were very helpful and had good suggestions for simple repairs.

This is the absolute worst business I’ve ever been to. The customer service is completely missing. The workers there have zero competence as well. I ordered something online and then they sent me an email saying it was ready for pickup. I arrived the day I received the email and they did NOT have my order. They said they couldn’t get a hold of me to tell me they didn’t have that item. Even though online it said it was in stock and told me how many were available at that location. So not only can they not keep track of inventory but they also don’t have a good grasp of their system. They also made up lies about calling me and saying my voicemail was full. Which was a lie. Because instead of calling me and letting me know their website was wrong, they sent me an email saying my order was ready, which was 100% incorrect. They lied and then didn’t care about the consequences of sending me an email saying my order was fulfilled. They wasted my time and lost all my respect. When I arrived and found out the issue, both store associates were so unhelpful and completely unapologetic. They were instead accusatory and rude beyond belief. DO NOT shop here ever. Unhelpful and incomprehensible terrible customer service.

Minimally staffed but efficient quality service. Staff here know their craft!! Genuine personal service.

Very friendly employees Employees and the store is easy to navigate my items were easy to find card stocks.

Love shopping with the coupons, especially the 50% and 60% off regular priced items. Service is usually good, but got a super customer service with David at check out tonight (08/22/2015). Give that man a raise!

They have good inventory for all craft needs. They also have a large selection of all kinds of fabrics

Great prices and the staff was extremely helpful and friendly.

Love this store. Its on the smaller side. The staff is friendly. When Im in town Im here pretty often.

Brightly lit with ample room for moving through the aisles. Polite and helpful staff.

What can I say I love fabrics and everyone that works there is nice and friendly

Helpful staff and great selection

Inventory is always well stocked and I can not think of one time that I went there and they didnt have what I was looking for. Friendly and helpful employees. Emailed coupons are worth it!

It is what you expect and little bit more. You do need to have some skills in the sewing department to make the most of it however.

Great selection of fabrics and craft supplies. The staff is also very knowledgeable and quite helpful!

The cashiers are not super friendly, last time I was here the cashier was busy picking some skin or something off her finger and only told me the total. No thank you, no heres you reciept. Theres one older lady who works at the cutting table who is super nice and always remembers me.

Best selection o fg everything arts and crafts!!

This store is pretty good about having what you need, and the layout is nice too. I dont find myself walking around looking for things all over the place.

Customer service at check out was contentious at best. We were not greeted by the cashier nor were we thanked for our patronage. Perhaps Janet was having a bad day, which can happen, but she was grumpy, confrontational and unwilling to call for a manager who would be able to quickly resolve a query. I clearly have the JoAnn Fabrics app on my phone and the coupons were simply not downloading the bar code. The cashier refused to provide a discount and refused to contact a manager. I was never disrespectful to her but confess to a healthy dose of bewilderment at her stance. I won’t go back to this store.

I go here a lot and everyone is helpful, they have a great selection of fabric and sales associates make me smile. Thank you!

The staff here is always helpful. Many times if I do not have a coupon, the cashier will ring me up with the discount.

Love there new bead selection! Great sales too

Staff is friendly, store is clean and they always have great deals.

Wrapping paper is excellent quality for an excellent price.

Awesome store the staff is great and they have wounderful deals

The friendliest staff and the cleanest rest room that Ive ever seen and been able to access at any location. Thanks

Great place for paint lovee, at much discounted rate.

This store is among the worse Joann stores Ive visited. They relocated from down the street for more space, but the store still appears run down inside and has management issues. The store only has two carts available for customer use because all the others have been stolen and the bathroom often is in need of service (ie: refill the soap, please). The store offers a small selection of normal Joann items - the home dec racks (as few as there are) are often mostly empty. Lots of seasonal items and things I dont buy such as books. The quilting section is very small. Some of the staff are rude or unprofessional, or fail to make eye contact to avoid customer inquiries. Yesterday during my most recent visit, I commented to one clerk, Having a slow day? and she replied something back about it being a pain in the butt day in front of my 5 year old daughter and my mother, and went on about how she had more drama to deal with once she got home. TMI. There is one lovely gray haired lady who has been really wonderful each time I see her. The store earns two stars for its one or two helpful employees, location near to me, and for stocking some things that I need. If there was another option close by, I would definitely shop the other option.

Best craft and fabric store around!

The only reason I am giving this a dislike is because I tried to return a factory sealed pillow form FOR STORE CREDIT, and they would only give me 50% of what I paid for it. This to me is ridiculous, since it is unopened, and I simply want to use the credit for more purchases. So, be careful and keep your receipt!

I love this store. not too busy. lots of parking

Poor customer service. Only 1 person on the cashier. I order something to pick up in the store, then it got cancel on June 1st and still I havent have my money back. Manager said is not on her power to do anything because it got cancelled, so I have to deal with the office, they dont have phone number for customer service so I had to send an email that until today nobody had get back to me 😡😒

Very nice lady working register today.

Meh. Ok choice for yarn and fabrics. Be flexible and there are good deals.

I always find what I need. Cutting table staff is friendly too!

Great service found all I needed

Great store people. Polite and helpful.

Has everything I needed to repair leather seats in my auto. Helpful staff, good selection of materials, tools and more...

Nice place to find discounted fabric

The store is awesome. The ginger knows her stuff.

Pretty bad customer service. More worried about closing the store than helping customers. Wont go back to this one.

Great place for notions and craft items.

Your place to go for Cosplay supplies, with a friendly staff willing to answer simple questions regarding your project.The store was clean, stocked and items shelved correctly.

Kept clean and organized, awesome staff!

Awesome. I make hemp necklaces

Love the bead selection and offers great discounts.

Rude service at the fabric counter. Everyone here seems like they dislike their job. Its kind of a miserable chain store, definitely shopping on Amazon next time.

Always find Im looking for!

Baking, decorating, jewelry, painting, knitting Joanns is always my first choice for any DIY project I have in mind.

I found the right yarn! Perfect!

Great place to buy fabrics for making clothes

Went for paint brushes. Found good ones! And got to use a coupon

This was once a fairly decent store but for the last several months, Ive noticed the service sinking to worse and worse levels. In the latest insult to customer service, they hired a pathologically passive-aggressive person to cut the fabric, which means youre going to be waiting a very, VERY long time to get your fabric cut, while watching her fiddle and move stuff around behind the table to no real purpose, putting as many delays in the process as is humanly possible. The last time I was there, I saw twenty minutes pass where three people were waiting for her to start cutting their fabric. Two left in disgust and one was still waiting when I gave up and left as well. Im not sure if she was ever able to get her fabric cut.I wonder if they brought folks over from the San Mateo store - most of them are sub-par, which is why Ive avoided that store for the past few years. But this store seems to have taken on the dysfunction of that one. Most unfortunate, since they used to have good service at that store. I wonder if the management is doing this on purpose so as to have an excuse to close that branch.

Was great, but coupons are vague and thou end up paying full price for things that thou could swear are part of the deception..

Friendly staff, decent selection, acceptable prices. Go here if you cant find what you need online or need something immediately.

Nice people and very helpful :)

Great place for making your own thing!

Always running sales, so its a pain to keep track of all the coupons. A little hard to find a salesperson if you need help, but lots of merchandise to choose from.

Typical Joanns.