I originally scheduled my pickup for one day in the afternoon, they called back the next day to tell me earliest was the day after, and only scheduled all day times. Then the driver showed up a day early with 15 minutes of warning (not the hour I was told).When I called theyd quoted me one amount, then showed up telling me it was a less amount (not because of the car). No one answered when driver called to clarify.Use another company. Theres more out there, my mistake was choosing this one. They dont pay you the amount agreed on (its never authorized), dont seem to know their schedules, and cant communicate with each other. This company is a mess. Go elsewhere.
Was in an accident that did damage to the front of the car. When at copart getting something out of my car I noticed a deep scratch on back bumber, and part around hitch out of place. This was not there before, no damage before the accident. Im sure this doesnt happen often, but I will have to file a seperate claim and probably pay a deductible to have this fixed. I will update when can.
Alls well that ends well. Thank you Copart.
Not at all helpful after purchasing. The item we purchased is missing parts and no one here at copart will assume responsibility. And just TRY to get some assistance loading what you purchased. Once they have your money you are, and I quote, on your own .
Very friendly and helpful people at work, Anna is very helpful. Guy on loader very helpful and respectful of vehicle while loading.
They gave us the best price on a car that was totalled in an accident, offered to pick it up from the scene and they paid us 30% more than the top 2 local Salvage parts lots offered! We had it towed to them so they gave us extra cash since we brought it in ourselves. Done within an hour of arriving due to their great software and we didnt have Title in hand but they found it on record and we dropped it off two days later. Great experience, dont waste your time calling the other local pick a part type lots
Bought a car with a completely different engine in the car. The pictures showed the cars original engine but when I got the car it had a different engine
The staff were very friendly sky and helpful. They eagerly answered all my questions.
So I went up there where my car was stored after the accident. I went to pick up something that was very sentimental to me a pillow that my son had before he died in his car accident in October. It was stolen. And some jewelry and my change out of there was all stolen. While I was there another gentleman came to retrieve his items out of his car that he was in an accident with. He had a candle in his car that was stolen so watch out for Copart. If you ever get in an accident try not to have your car towed to Copart. Just as a disclaimer also could have been the tow company that stoled my property. Just really sad and angry because the pillow couldnt have meant anything to anybody else but because it had like Freddy Krueger and the mummy and a few other monster type pictures on it. Someone decided to take it. So in my opinion Copart should check there records to see who towed the car if their guys didnt take it then the tow company people are taking it get some reliable people who arent going to steal from people who are already in distress over there car being wrecked.
As a guy who lives for this kind of thing among others like it, this is the place. Its open to the public with limited access to the yard but they hold weekly auctions and Phoenicia & staff are always a perk when dropping off wreckage as a commercial driver.
Employees are so friendly. I worked there for a food truck event. Was a blast.
There are excellent employees!
Great service
Great people to work with
Helpful and friendly staff. Nothing to do with Reno Copart, but Copart fees you to death.....
This place is a joke its all a inside deal if you watch how this works. Got to hire a broker to bid. Go to yard to look a car leave work early web site says 500 get there they say no only till 4 for viewing but your web site says 5 yesh but we only go till 4 if you cant make it hire a inspector to look at it. So take the risk go through broker its auction time and i feel confident that i will get this perfrct car for me i was high bidder through prelimary by alot and i couldnt see anyone paying more than what i bid cause i bid a little high. Well here it is 4 min till its over brokers site wont let me open vehicle page so cant see whats going on cant up bid nothing so i jump to coparts site 2 min left and it says starting bid 7000. What starting exactly 100 over my max 2700 higher than last price at prelims and i cant bid cause i need to do it on brokers page and then broker is saying something is wrong with there site and i watch count down and not one single bid. Very odd how someone just happened to nail it just over high bid and no one else bids and odd how the site justed started not letting open up page. Seems like someone let their buddy in on the high bid so the could out bid them. To many hoops to jump through to buy a wrecked car.
Thank you Phonisha for all your help. You have a great smile and awesome customer service!
This is one of the best yards U can go to
Bought three things from them. 2 cars and a large boat. Seams like each time ( all different locations) Mississippi, Georgia, Reno, so far had problems with what I bought..
Great people working hard but always a smile
Google, would you mind including add or suggest address for a place that somehow forgot to include their address of business? !??!
Can get a vehicle for a little fix up or project car
Friendly staff
NEVER BUY FROM COPART PEOPLE PLEASE FOR THE LOVE OF GOD!!!!!!!these people lie and cheat you. They will lie to you about the status of the title and about the car its self.
Very helpful staff.
They were great!
Lots of cars to choose from
Chill people
Cheap vehicles
Fast, efficient and friendly service. They handled a complex DMV problem in a matter of minutes....not hours like at the DMV.
Those who receive very well those who show the vehicle very badly