Service was good until I need the title and registration with plate transfer done for an out of state resident purchase. I am now the person having to jump through hoops to get this done even though I was told it would be easily done and I was good buying as an out of state resident. I was charged for the taxes and now have to pay them separate and they will refund me the amount. And I am having issues now getting the registration and plates transferred as I am having to do it on my own.
Greeted with a smile from the finance manager when we arrived. When we gave the type of car we were interested in he didnt try to sell us something different. Was upfront with the possibility of not being able to finance the year of the car we were looking at. After test drove, Ryan met us in the parking lot and was very welcoming. He was not pushy for us to buy another type of vehicle when the first option wasnt able to be completed for reasons out of everyones control. Ryan showed we were more than a number when he found another car that may be similar to the style we wanted. The team was not pushy at all to go over the budget we provided and found a way to honor that. Respectful, thoughtful, and kind were how all the staff treated us, even those not helping us. We were in and out in a couple of hours. One of the best car buying experiences Ive had. Thank you to the whole team who made us feel respected and honored. Will be back!
Ryan was so helpful to me when I was considering buying a new car. He was extremely friendly, personable, and patient when answering all of my questions, as I am a first time car buyer. Ryan and everyone at budget motors weren’t overbearing or forceful, trying to sell me a car. I had a great experience!
Highly Recommend Budget Motors! I am so extremely grateful that I went to this dealership. Be sure to ask for Daniel. His friendly honest no pressure salesmanship was a delight. He went above and beyond to make sure I was taken care of and drove home in the perfect vehicle. Do yourselves a favor and check out the vehicles at Budget Motors! Definitely 5 stars!
Easy to work with and very pleasant working with Ryan! Many choices to pick from and good quality. I actually enjoyed buying a car from Budget!
My fiancé and I went in and we were greeted by Daniel. He made the whole experience smooth and easy and he didn’t force us into anything. Thanks for making the process easy Daniel!
I had the best experience here today and I am so happy with the service I received and the purchase I made. Ryan was an amazing salesperson and everyone there was so friendly, I didn’t even have to leave to my bank they did everything for me so I could drive off with my beautiful new car! I highly recommend buying a car here
I had no idea what was wrong with my car but Budget Motors was able to quickly figure it out. I dropped it off on a Monday evening and they ordered the parts I needed overnight so I was able to drive it out the next morning. It was great work provided with ease
5 stars, Ryan was TRULY amazing with helping make this happen. I couldnt be more happier with the car I bought.5 out of 5.Seriously the best dealership Ive ever had experience with!
I purchased a very nice, very clean Altima SR yesterday with Budget Motors, I was so pleased with the entire process!! These gentleman I worked with are great! I will only ever have great things to say about Daniel and Felipe!! These folks at Budget Motors are what a buying experience should be like everytime!! Thank you Daniel Andolina!! You are a gem😁You explained everything in detail, and such a gentleman!! I would definitely recommend Budget Motors!!!!! Thanks Guys!!
Ryan was fantastic and made our experience painless. Thanks again.
Daniel and Felipe were super helpful with the car buying process and Im glad I stopped by this dealership! I felt no pressure purchasing a car and they were honest about my options and very accommodating.
Ryan was great, especially because we got there just before closing. He was professional and quickly got us through the car buying process with no delays. We left with the car we were looking for in the monthly payment plan we wanted. Great job Ryan and Simon!
I wanted to thank Daniel for helping us purchase a truck! The service was amazing my father needed a new truck and was very pleased with the information and service we received from budget motors hassle free with a good deal thank you guys and your team for making it possible
My wife and I have never bought a car before. Ryan met us in the parking lot and was very welcoming and knowledgeable about the whole process. He helped us narrow down our choices to fit our budget. He wasn’t pushy at all and I was actually comfortable in this car shopping experience. We were in and out in about an hour. Few days later we were having some issues with the car. They ran diagnostics on it and picked up the bill for the repairs. They truly went above and beyond anything I expected.
Probably the best car buying experience that I have had or really anyone I know. Along with that Ryan was a wonderful straightforward salesman, and the GM was gracious as well. Wonderful company, wonderful priced cars. Being a prior car salesman and them not even knowing that, they gave me better service than even I would have gave people in the past. I will definitely be back there in the future so long as they have the same staff or people that give off those same vibes!
Highly recommended this dealership. Dan and Ryan went over and beyond with helping me purchase my new car. Their knowledge and friendliness was greatly appreciated and did not go unnoticed. If you are looking for a car please come here you won’t get better service anywhere else. Thank you gentlemen for your time and hard work. 😀👍🏼
Ryan was so fun and friendly. He did a great job of explaining the car buying process and the finance dep. did all they could to get me the best deal with my lending company. Would definitely recommend to first time buyers!
Daniel was the perfect salesman! He wasn’t pushy! He was very kind and considerate and very helpful! He made the experience of buying a vehicle the most pleasant I have ever experienced! Their inspections of the vehicle were fantastic! You knew exactly what you were buying! I give Daniel a 10!! Thank you so much!!!
Great customer service. Homie Daniel helped me grab my 1st car. Super nice, was able to negotiate enough to acquire, even with my lack of money. Best salesperson Ive met. Would recommend buying from here.
As a first time car buyer, I was cautious with what dealership would have my business. Im glad I chose Budget Motors. I was able to find a great car, for an amazing price. The whole process was smooth, clear, and easy. Thank you Ryan for the amazing quality service you had to offer!
Staff here is amazing. Everyone was so helpful and genuine. Good selection on vehicles and 10/10 would recommend looking here first.
We only buy really good cars. Your warranty will cover ANYTHING, including roadside assistance. Were confident in our vehicles.The $5000 quote I have from my mechanic within a month of this purchase says otherwise, and only $900 is covered by the warranty. Thanks guys, way to screw over another person who was too trusting. You sold me a piece of garbage with stripped tires and hardly any brakes.Only gave one star because zero isnt an option.Per the response below- you didnt talk to me on the phone. I tried e-mailing the address listed, and it was returned as non-deliverable.
We worked alongside Ryan while looking for our perfect vehicle. He was very knowledgeable and was able to answer any questions we had. Ryan worked hard to make sure we got the best deal and stayed within our price range!
Daniel was very knowledgeable about each car we looked at. We got a very nice RAV4 for my daughter. The process was very easy and smooth. I would highly recommend this dealer!
I was very apprehensive about starting the car buying process. RYAN JAMES, super star!!! He made me feel very comfortable from beginning to end. He was knowledgeable about the suv and the loan process. Ryan was very quick and efficient, no bs. I definitely recommend and will be back for any future car buying.. a sports car, for when my kids fly the nest. 😉
I had such a great experience at Budget Motors. Ryans amazing customer service made our experience so wonderful. He was so helpful and answered all our questions. He went above and beyond for us! He made sure we felt comfortable durring our buying experience. We ended up with a great car and will be referring all our friends and family to him.
Ryan an absolute doll! Amazing energy! Extremely friendly and knowledgeable demeanor. I love my new truck and the amazing crew and company that I purchased it from.
Ryan made the whole process simple and enjoyable. He was very honest and helpful. Highly recommend!
They have a nice selection is cars and trucks to choose from which made it easy to find one in my budget. Everyone is super friendly and Simon was able to get my paperwork done quickly. Next time I need a car, I will look there first.
Absolutely the best used car purchasing experience I’ve ever had. Warm and friendly family-owned business, very professional and quick. No pressure sales, and helped me to secure financing with sub-optimal credit. I was referred by a friend, and I will definitely be recommending them to anyone in the market for a used car.
Felipe and Ryan are great to work with, very friendly staff and willing to help with the process, making it easy as possible!
Budget motors was great ! I worked with Ryan and he made car buying very transparent and worked with me to help me achieve the best outcome to fit my budget. Thank you for all your help ! Great place to purchase cars.
A big thank you to the folks at Budget Motors. I found two vehicles on their web site that matched my criteria so I called and made an appointment to test drive them both. When i made my choice Simon was super efficient at processing and explaining the loan papers and I was driving off in less than two hours. I highly recommend going to Budget Motors for your next vehicle.
Stopped in to get a car for my daughter for her 17th birthday next month. We worked with Daniel, amazing guys, super nice, very laid back, listened to what we wanted and even had a sense of humor. He explained everything to myself and my daughter as it is going to be her car, he made sure she understood the loan and how the payments are applied to the loan as well and explained it in a way that she understood. I appreciate the time he spent with us talking with both her and I. Thanks to Daniel for being a people person.I was a little skeptical about getting approved because I already have a car payment and would be buying the car without a co-signer but I was approved for a loan. Low monthly payments and the car is really clean. I was able to look under the hood, the body on the car is nice. We are absolutely satisfied.Thank you Budget MotorsMelissa and SapphireDawn
Amazing and friendly staff. I couldn’t have asked for a better experience, I highly recommend this place 💕Thank you! I am in love with my car 😍
VERY friendly, professional and helpful! Drove away with my new car! They have high standards to what they carry on their lot. Definitely will be referring and back for ALL car needs!!
My mom and I went in looking for an affordable and winter safe vehicle for me. We stopped at two dealerships prior to Budget Motors and nobody would even talk to us even after we approached the staff first. At Budget Motors we were immediately greeted by Sergio and Imelda as soon as we arrived on the lot. Within minutes Imelda already had multiple vehicle options for us that fit our needs. It didnt take long to find the perfect vehicle for us. Sandy made the paperwork quick, clear, and easy. Budget Motors worked with us to get us more than what we expected. The environment was fun, friendly, and relaxed while also maintaining an exceptional level of professionalism. We had a great experience at Budget Motors. I recommend everyone stop by and see them for their car shopping needs.
I love working with Budget Motors. They are always so easy to work with and extremely professional. They always go the extra mile to make sure the customer is happy. No one Id rather work with than Simon, Andrew, and the rest of the crew.
We just bought our (new to us) 2016 Nissan Juke from Ryan at Budget Motors, and I have to say it was the best car buying experience i have ever had! Ryan was very professional but kept us laughing the while time (even when I freaking out a little bit about the big purchase we were about to make). We got a great price on the car and the whole transaction took about an hour and a half. Would definitely recomend these guys for your next car purchase.
Love my new car, thank you RYAN for all your help
Ryan was extremely helpful and kind. Got us into the perfect vehicle for a great price.
Would definitely recommend. Everyone there was great especially Imelda. They werent pushy like some of the other dealerships I looked at. They made me feel very comfortable and let me take my time picking my car. I love the car I choose very fast and easy process.Car i bought needs a new engine. Spent 1,000 on work a couple months after buying it then did was going to be almost 3,000 in more work now they say it needs a whole new engine and it had the problem before I bought it.
Great customer service. Very friendly staff, owners are so nice and kind hearted
Hands down the BEST dealer in town! and amazing service! Vehicles are always in top top shape and they have a wide variety of selection to purchase from. My husband and I love that they are honest with their prices and do not mislead you like other dealers in town.If you are looking to purchase a new vehicle Budget Motors is definitely the place to go
Dan was absolutely amazing! Super friendly and fast. I came in got approved and was out with my new car within an hour.
Very easy to deal with!! Headache and hassle free...I’d definitely do business with them again and recommend them
I had a great experience with Buget Motors. They are a family owned business and were all very friendly and helpful. They even drove my new car to my house when it was just myself and my young sons with me.
I sold a car though this dealership. Family owned/operated. Very positive experience.
Very friendly staff and wonderful service. Saw a couple of cars and I have been treated like a king. I recommend this dealer for car buyers.
Great Service, all Staff was amazing and went above and beyond and werent pushy like a lot of dealerships, Thank You Andy and the whole Budget Motors Crew!!
Great customer service great quality I would highly buy my next car here and I highly recommend this dealer
Very friendly and easy to work with staff. My best experience with a used car lot to date.
Went in thinking that I didnt have a chance of getting approved with my trade in since I still owed money on it. But it didnt matter! They made the entire process of buying a vehicle as easy and fast as buying food from the grocery store. Professional and Polite!
Amazing set of people who try and help people get into something they like and enjoy
I had a great experience at Budget Motors. I showed up at their dealership after having the worst experience ever at a neighboring dealership. I was really upset and almost on the verge of tears. I was greeted by the sweetest lady. I think her name was Imelda but I’m not positive. I feel so bad that I can’t remember her name. She was really great though. She picked out the perfect car for me. It was way nicer than I expected to be able to get. She took really good care of me, got me approved and driving off the lot in the perfect car within less than an hour. The whole process went so smooth. I will definitely be going here for all of my future vehicle purchases. I definitely recommend Budget Motors!! They are the best!! Thank you so much!!
Omg i went to this car lot in a bad mood from a horrible experience from carmax ! I am the biggest brat to work with yet i left with exactley what i wanted. I love love love Ryan ❤❤❤❤
All around a fantastic experience. Everyone was enthusiastic and went above and beyond to get me into the vehicle I wanted. My circumstances required know how and some flexibility and they were upfront about what I needed to bring the desired outcome to fruition. The entire staff was so nice. A+++++
Budget motors is the place to go!!! We had a bad experience with a neighbor dealership and they understood our problem and helped us out right away. They stayed in our budget and got us into a very great reliable car. Most companies just want your money, But budget motors truly does have your best interest in mind and will do the most they can to help you!! I will always recommend them 10/10 Best place to go to get a car!
Daniel was great in helping me find a car!
Fair prices, accommodating friendly staff, no pressure. They made the entire process quick and easy. I love my truck!
Great service from Simon. Got the car we wanted. Left very happy!!!
Great Customer Service, Very Helpful with finding the Vehicle you are looking for and the Great Suits You. Amazing and nice people !! I Would recommend everyone to stop by and take a look at their amazing inventory. You won’t regret it.
Everyone here was very friendly and efficient in their work. During the sales transaction I was able to talk to the sales person, sales manager, mechanic, and the owner. Each person was very pleasant and takes pride in their work. I purchased a car for my daughter and I feel assured they helped me make the best choice for her. I highly recommend Budget Motors and I will keep them in mind for a future purchases!
Stopped in to test drive a car. Emailed in advance regarding availability, received a quick reply to confirm, and went in a couple hours later. The car was parked right up front waiting (nice touch). All of the staff members were super nice and helpful. I had a great test drive and they answered all of my questions.I inquired about trade value twice in 2 weeks and never received a reply. Ended up buying from another dealer.
Great place to buy your next car. Friendly and fast too.
I’ll be the first to admit I lack any wherewithal when it comes to all things automobiles. I don’t know a head gasket from a spark plug, plus I’m trusting to a fault, generally assuming the best in others until proven otherwise. So I was already at a major disadvantage for negotiating with a used car salesperson.Knowing this about myself I found it wise to harness the magical powers of the internet to locate trustworthy dealerships in the area: Yelp and Google reviews.I stumbled onto the Budget Motors lot on accident. We were actually looking for a different dealership, but stumbled onto the Budget lot by chance. The date was May 6, 2017, and it was storming with the fury of a small hurricane. Sandy ran out, in the pouring rain (bless her heart) to help us, even generously offering up an umbrella seeing as my boyfriend and I were sharing one and that I looked like a wet dog. Sandy was knowledgeable and incredibly helpful, and led us straight to the car and price range I was looking for. As soon as I saw the Subaru Impreza, under 60,000 miles for a reasonable price, I was in love.We took the car for a spin, which, to be honest, scared the bejesus out of me. Sandy suggested we take it on the highway (I was hesitant) to make sure I really liked how it performed. It was POURING outside and I was white-knuckling the steering wheel as we cruised down I-580 at 60 mph, praying I didn’t wreck this fine gem of a car. I have to say, I was VERY impressed with how the car performed in El Nino-like conditions. Sandy made a great first mate.After the test drive we went inside to talk numbers. I have to say I felt very well accommodated while we ran information. Sandy offered us coffee and never made me feel “less-than” for not having the most stellar buyer profile (I’ve never financed before, I just moved to Reno, just started a new job, and my credit score, though strong, is based solely on credit cards, so it’s considered “thin”). They worked with my situation, helped me find numbers I could work with, and we negotiated a deal. I was now a Subaru owner! Woo Hoo!!!Fast forward to Thursday, May 11, 5 days after purchase, when I noticed the right side of my splash guard was very loose, a minor detail I chalked up to an oversight by the service department. I was nervous to make the call because I did not invest in any warranty, so there was a good chance they would throw their hands up in the air and say “Not our problem anymore!”Simon promptly returned my call. He was very professional and understanding, and while he didn’t promise me the moon and stars (I didn’t buy the warranty, remember) he did say they would take a look and see what they could do.They ended up going above and beyond, giving me a new splash guard (all I asked is that they tightened the original one). I left the lot feeling confident about my purchase and putting my trust in the team over at Budget Motors. Im grateful I stumbled onto that lot that fateful, rainy Saturday because these guys will make sure you are happy and well taken care of!
I recently purchased a new car and I wasn’t really sure what to expect with everything that’s going on with COVID-19. The experience went far better than I imagined. The entire staff was great and they even make my kids feel important. They took care of the smog and I was able to register my car online. I will be going back to Budget Motors in a couple of years when my oldest can drive!
Danny was amazing, I went in there with not so high of hopes, and doubt running through my head. Scott and Lance were very kind and the process only took about an hour. They really have something over there with those 3 working together. Ask for Danny when you arrive and watch how much effort they put in. Highly recommend HIGHLY!!!!!
They got great cars and trucks awesome staff
The most amazing car dealership I have ever experienced. Fast service, amazing car, all of the workers are so nice and so great. Highly recommend this dealership. They will help you figure it out no matter what you need help with
Probably the best buying experience weve ever had. Super easy. Thank you so much. We love our new truck!!
Local family run business with a friendly and inviting atmosphere. They delivered what they promised and their customer service was excellent. Thank you for a painless experience!
Talk to Ryan love the place
Top-Notch service, great prices. I will buy all of my vehicles from Andy and the Budget Motors team from now on. Highly recommend to anyone looking for a quality vehicle.
Nice folks
Very reasonable and honest. Great deals!!!!
Came in to look at a car they had. No high pressure. Bought the car and out the door in about 45 min. Including test drive!!
Very helpful and friendly salesman and saleswoman. Imelda was a giant help and I recommend her to get ur self a new car. !
I highly recommend this car lot! They are extremely friendly and very upfront when discussing financing.
I don’t recommend this place they are unprofessional the sell cars that are ruined and they don’t fix the problem and they treat you as a criminal don’t buy cars here they will sell u a car that won’t work
I’m very happy with the service provided by them really helped me get a good deal on the car I wanted highly recommend checking them out first. Thank you Sandy and Imelda for making this process so smooth. Thank you Budget Motors!!!
I really love the energy, and kindness they bring when your looking for a car. All the information you need or have to ask they have a response !👍🏼
Very good experience with these guys. I bought a used Toyota Tundra that was very well sorted out. They made the process as quick as possible, and worked very hard to find me a loan.They filled my tank full with gas and even feed me lunch while the bank was doing the paperwork.Customer service is everything, and their is top notch when it comes to car sales. Highly recommend Budget Motors in Reno.
Very kind people that make the process as easy as possible to select and purchase a used car. They even fixed a problem I found with my car after I bought it for no charge.
The people at Budget were amazing! With all the obstacles that I was facing with down payment and credit issues, they made it happen and Im very happy with the service they offer. They worked very hard at getting me into the vehicle I wanted and cant say how good they are at understanding the customers need.
Friendly and knowledgeable staff, never pressured by the salesman, no haggling needed to get a great deal on a like new truck! Highly recommended
I felt completely taken care of here. I would recommend this place to anyone. They also offer GAP and extended warranty which is a plus.
Great staff. Very knowledgeable and friendly. Highly recommend to anyone looking for a great car for an even better price.
Helpful staff and a very nice inventory. They helped me get into a certified used truck and I love it! Would recommend to anyone shopping for a car/truck in the Reno area
I had a great experience here at budget motors. I found an amazing car that I really liked and had the best service provided to me by Sandy Martinez . She was great and fully dedicated to getting me exactly what I wanted and needed . Couldn’t be any happier. Thank you !
From the first moment our family walked on the car lot, the sales staff was calm and welcoming.Erica allowed us to evaluate the cars we were interested in. She always assured us that we would be taken care of, and in the end, we were.Expectations were never mismanaged.From sales to management, to ownership, they understood what we were looking for, what we needed financially, and therefore, made sure we left with the right car at the right price.Being that we usually own our cars for many years, this was a cautious decision that we made, looking at every car dealership in town, every car that was within our needs.In the end, the staff and car were a perfect match for us.The cars offered are definitely within many ranges for many types of buyers, so if looking, you can’t go wrong.Sandie (if I am spelling her name right), was a very good manager, that helped out when we needed to finish with the decision of going with them.I will definitely be going back to them when our family needs new cars, or friends ask us where they should start.Thank you so much for such a great car.Robert
I liked my experience at Budget Motors. I was helped initially by Sarah M. Who made it easy to test drive the vehicle I wanted and made me feel at home. I was even allowed to take the vehicle home to think about purchasing it. Thanks again, to Sandy and Sarah who helped me purchase the vehicle I wanted.
Owner and staff were courteous and professional, with no hassle. They showed me many vehicles that would suit my taste (Justin assisted me). Found me a well maintained beautiful car that I love to drive! Got me in and out before I had to go to work. Had me financed at good rate. Definitely recommend Budget Motors. They take care of their customers. I will return when I decide to purchase another vehicle.
Great costumer service. They really try to find you the best deal. Thank you so much for everything.
Great customer service, super friendly, helpful & right on top of it!! I am beyond greatful, we ended up getting our SUV from them at a great price with low miles. I am extremely satisfied & so happy! I highly recommend coming down & seeing what they can do for you =) Thank you so much to Sarah & Sandy!!
They are Great! Better than expected amount on my trade in, and the purchased vehicle is in great shape! good talking with the owner, and working with Michael, Sandy and all friendly professional staff. They did a great job! I highly recommend, and to always check with Budget Motors first for the next purchase of a vehicle. Had a great time, Thanks!!! 2004 corvette convertible.
Thank you Sandy for you help. It really was easy and efficient. There is a variety of vehicles and letting them know what I was looking for, Sandy had the cars ready for test driving.
Loved the service here was excellent & they helped me get my dream car. Highly recommended for anyone looking to get a great deal & affordable car!
This place is fantastic!!! None of the sleepy used car salesmen vine. Just real people helping real people. They also had a really great selection at fair prices. I highly recommend this place