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Absolute Music
8175 S Virginia St, Reno, NV 89511, United States
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Absolute Music
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Ch
Review №1

Awesome place.

Je
Review №2

The staff at Absolute Music have kept this family playing for years now. From violin, cello and ukulele repairs to staying open past closing time so we can buy supplies and sheet music last minute. Good in stock selection and if they dont have it in stock, staff will work to order what you need quickly. Absolute Music has always had our back. Loyal customer for years to come.

Li
Review №3

Great service and impressive selection of instruments! My son had to audition for a music school and we were visiting from out of the area when we discovered he needed to play an additional piece on drums. The store let us use a drum and practice room at the last minute and he pulled it off. Very grateful 🙏 and will stop back for music needs if back this way.

Ga
Review №4

Absolute Music is staffed with friendly and very knowledgeable instrument technicians. They have a solution for all your musical needs.Thanks, keep up the good work.

As
Review №5

I tried taking my guitar to multiple places in Reno to get a tune up and the first place didn’t have a technician anymore, another place was a 3-4 week wait. Took my guitar to Absolute Music and he tuned it one day! It was amazing! Very friendly staff! Thank you so much

We
Review №6

As a parent of 2 string players (Bass and Cello) it was such a relief to be able to use Absolute Musics rental program! My kids were able to trade up sizing their instruments as they grew through middle and high school. And the service is always helpful, friendly and knowledgeable. Definitely recommend these guys :)

As
Review №7

We started out with a trumpet my daughter then changed to a clarinet. No hassle what so ever to switch instruments. Everything that I had paid in transferred as well. Great customer service. Very knowledgeable staff. Ill continue to use them for the next three children and whatever instrument they may want to play.

Li
Review №8

Great service, great staff, great selection!

Da
Review №9

Ive worked very closely with Steve, the owner. He is such a great and friendly guy who does so much to support our local schools and is highly active in our community. I highly recommend Absolute Music for the service they provide and the people they are. Keep up the great work!

Mi
Review №10

This store has an amazing staff! They are always willing to help whenever my son has questions about his violin. It is obvious that they care about the students. Very reasonable rental rate for a good quality instrument. Highly recommend!

Au
Review №11

We have been customers for many years through 3 daughters musical endeavors over more than 10 years now. Always are treated with respect, and the staff go above and beyond making things happen when needing equipment repairs, replacements, and supplies. Thank you!! Highly recommend for all your music needs!!

Br
Review №12

My experience as a parent renting stringed instruments here is mixed.Initially, I came here after a bad experience at Carpenters and found them to be friendly and helpful. We rented an essentially new cello that worked out very well. The only downside to this transaction was that I signed up for the automatic withdrawal from my bank. Upon returning the instrument Absolute told me, you have to go to your bank to stop the payments. My bank told me, No, Absolute has to stop the payments. We finally figured out that the stop payment needed to come from Absolute.The second transaction was a rental of a Viola. My daughter is small and they only had one instrument that would work. My daughter didnt want to rent it based on looks but I figured options were limited and went ahead with it. It was in rough condition and the rental price reflected this. I did not buy the extra insurance as she is careful and tends not to be hard on things or break things.This viola essentially broke down over the course of the rental. The fingerboard fell off and there was a separation in the body. There was a break in the bridge that my daughter later told me was there the day we got it. The repairman suspected a hot car and although I cant say it was never in a hot car (it actually was for several hours the day I returned it), I can say that it generally went back and forth to school and was brought in at night. It was never dropped or abused. The staff quoted $90 for repairs and dropped that to $60 after discussion of how this happens and my argument that the age and condition of this rental likely contributed. They were cool about it.Overall, if I had to rent for the kids again, I would come back here. I think they are head and shoulders above Carpenters in customer service and handling what I perceive to be a difficult business likely driven by a desire to get kids playing music.If I were to do it over, I would take a picture at the time of rental of any instrument that was less than perfect. I would consider buying the insurance and ask more questions about who is responsible for what kind of repairs.

Te
Review №13

Wow. Just wow. We were longing to get our son interested in the world of music, and I believe that our experience at Absolute Music (AM) was by FAR the best decision we could have made. AM was patient with us (if we forgot a payment); provided free repairs; employed enthusiastic and knowledgeable employees. Had we not had such enjoyable interactions, the cello would have been returned immediately, because a child taking up an instrument tends to become a commitment including the parent, as well. Our sons room now holds his cello, an electric guitar, an amp, and a keyboard. Thank you, Absolute Music, for loving music, and helping our son to, as well.

Ka
Review №14

I have often shopped here, as I have 4 musical children. I have rented and bought and serviced instruments at Absolute Music. The staff are wonderful--very helpful. If they dont have what you are looking for, they can most likely order it. I have always been very pleased with the service here and will continue to go back.

Da
Review №15

I love this store. They are so friendly. I rented a trumpet 3 years ago for school and now I own it! Great store.

J
Review №16

Everytime I walk in the store I am always greeted and offered assistance. Every person in there is knowledgeable and they have everything needed for any instrument. This neighborhood trustworthy store, I will only give my business to.

Mi
Review №17

Very nice store - although I’m not really in the demographic for the majority of their stuff, the selection of guitar, basses, and other more “rock and roll” sort of stuff is rather quite nice. Staff is also very knowledgeable and always ready to help, unlike some other local stores.

Ch
Review №18

Excellent service, Great selection and genuinely nice people. Absolute music can get you anything you need to make the best music. They can do everything but practice your instrument for you.

il
Review №19

Great business. I like the rental plan. I am surprised that I am close to owning a clarinet for my daughter. The monthly payment was something I could handle each month and time flew by!

Sh
Review №20

The staff within this store are incredible people and have helped myself and many others in music

Jo
Review №21

Dropped my Flute before a gig today and brought it in to River at Absolute Music for repair. She got it fixed in no time! She is awesome and so is this store. Thanks Absolute Music

sa
Review №22

I really love this place! its really organized and the staff are very helpful! highly recommend! :)

ha
Review №23

Great people. Very helpful. Hot a great deal on a new instrument .Carol Guttery

No
Review №24

Friendly customer service! The front counter workers are such a delight (and easy on the eyes) The repair is fabulous. I had an overall very positive experience here. 10/10 would recommend!

Ch
Review №25

This is the place to go for any of my family’s orchestral and band instrument needs. They have wonderful staff and great customer service!

Ca
Review №26

Friendly, knowledgeable staff. I’ve always found things in stock. Very helpful people.

Do
Review №27

Amazing People with Awesome service! Great Business for ALL of your musical needs!

Ja
Review №28

So, I make my living with my trumpet and I was pretty distraught to find that I had damaged it and only had a little while to get it repaired. Thankfully I came across Absolute Music. They got my horn in and out of the shop incredibly quick! The lady at the counter got me taken care right away and sent my trumpet back to the shop immediately. The repair tech even stayed late so I could have my horn when I needed it. On top of the rushed repair, it turned out to be the best repair Id ever had! Thanks Absolute Music!!!

Br
Review №29

Excellent music store. I would highly recommend to my family and friends.

Ma
Review №30

Very good people always caring and very polite and make sure you are satisfied with any product you get from them love Absolute Music !

Al
Review №31

Did NOT enjoy this place. I got a viola there and it was amazing. Then, I exchanged it for a size bigger. First of all, the outside of the case was extremely dirty and scratched up. And, there was a crack on the outside of the case. The inside of the case was dirty too. The viola was horribly out of tune. The bow was what REALLY ticked me off. I guess when you return an instrument they don’t even clean it or anything. The bow was extremely dirty, sticky, and absolutely disgusting. Second of all, I didn’t appreciate the fact that there was no room for my shoulder rest. Horrible experience. Returning the bow on Monday 🙄 because apparently they don’t feel like working on a Sunday. 🤷‍♀️. When I’m older, I’m never going there for anything music-wise. Don’t let my experience effect yours. Maybe they’ll actually give you a good viola 🤷‍♀️🤷‍♀️

Ti
Review №32

I recently went into absolute music to inquire about strings for my acoustic bass. As I walked in, a few of the lights were not turned on and the displays were dusty. A lot of the product was obviously very old, and has been repackaged. Upon looking at the strings selection... there was none. A few packs of beginner strings. Nothing that caters to the professional musician.I was not greeted as I walked in, the gentleman in the back wouldn’t even get up and greet meet. I felt like a burden walking into the store. I then tried to talk to the string repairman, and it was a bit awkward.When asking about ordering, they had no idea and no sense of urgency in getting the product. They said that only the owner could order product, but he was out on vacation and no one knew when he would be back. What??? I ended up purchasing online.

Ro
Review №33

Great company. Highly recommend them for you musical needs!

Gr
Review №34

Very friendly workers, customer service is great but lacks instrument variety and is a bit pricey

Da
Review №35

Great people! Great store! They treat you right!

ke
Review №36

Noel was very helpful!!!! Had an awesome time at the store. Will keep coming back!

Da
Review №37

Great customer service!! Staff was very helpful to a new beginning band parent.

Ge
Review №38

Nice instruments but actually services sucks a chubby girl was looking not well as like she didnt want to work walking slowly and yawning around and the only thing we wanted was to pay we had to wait for another cashier to take us.. i mean she needs to get fired or retrain her personality and work!

Au
Review №39

Great people with wonderful knowledge!! Friendly faces always smiling!!! Highly recommend for any mucic lover!! Ask for Noël she is amazing!!

Ma
Review №40

Great selection of Horns and Accessories! Knowledgeable Staff!!

JA
Review №41

Amazing customer service. They will always be at the top of my music list.

Ri
Review №42

I have rented 2 Clarinets, a Trumpet and a Flute from the guys at Absolute Music. Steve has been nothing but professional and very helpful.

Lo
Review №43

Friendly, helpful. Great selection.

Ch
Review №44

I always rent my childrens instrument from absolute. I just wish that they had an online payment option.

Dm
Review №45

Loved it. Highly rcommend!

Or
Review №46

Good service. Recommended!

Aa
Review №47

Its Rad. I got my new ax there. After talking to Steve, I knew I was buying the right horn.

Aa
Review №48

Great store, great people!

An
Review №49

Great place to get an instrument!!!Love the people!!!

Da
Review №50

Awesome!

Information
82 Photos
50 Comments
4.6 Rating
  • Address:8175 S Virginia St, Reno, NV 89511, United States
  • Site:http://absolutemusiconline.com/
  • Phone:+1 775-852-2637
Categories
  • Music store
  • Music instructor
  • Musical instrument rental service
  • Musical instrument repair shop
  • Musical instrument store
  • Sheet music store
  • Used musical instrument store
Working hours
  • Monday:10AM–6PM
  • Tuesday:10AM–6PM
  • Wednesday:10AM–6PM
  • Thursday:10AM–6PM
  • Friday:10AM–6PM
  • Saturday:10AM–5PM
  • Sunday:Closed
Service options
  • Same-day delivery:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
Offerings
  • Assembly service:Yes
  • Repair services:Yes
  • Service guarantee:Yes
Planning
  • Quick visit:Yes
Payments
  • Checks:Yes
  • Debit cards:Yes
  • Credit cards:Yes
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