This girl with blue and pink hair was super friendly. I haven’t dyed my hair before, but she explained everything I’ll need and how to do it. It turned out exactly how I wanted it with her help! Love how helpful they are here! Will definitely recommend to my friends.

I come in here with light purple and brassy ruits. I ask whats good to use to get my brassy grown put under control. SHE GAVE ME BLUE TONER. DO. NOT. ASK. THESE. WOMEN. FOR INPUT.THEY DONT KNOW ANYTHING!!!!! THERES A REASON THEYRE NOT IN A REAL PROFESSION.

I went to Sallys because thats the only place I can find replacement combs for my blow dryer. But today I went to the Sallys in Richland and since Covid you cant go inside. The lady brought a couple she had to the door to show what she had. The two she showed me were identical so I said Ill purchase both. I never asked how much cause in my head I know they are a few dollars I purchase and go about my business. Get home to look at the receipt and one she charged me 2.99 the other 10.14.. All I can say is price gouging. Makes no sense these are the same item..

Been shopping here for years. Always helpful smiling associates to assist.

I like going to Sallys because I can find to right color for my hair. The new rewards system that gives you a cash reward to spend it at Sallys is great.

Always amazingly helpful!

Jaynae....is such a delight!! Very knowledgeable, professional, and knows her Customer Service skills, which is seriously lacking in the Tricities.

Just left there. There was no trace of anyone who worked there. Finally a gal with long blond/Gray hair came out of the back room after everyone in the store had been waiting several minutes to check out . She was incredibly rude to all of us as if it was our fault she wasnt paying attention to her job.Sallys on Queensgate has always been my favorite place to get beauty supplies, especially hair dye. I may start driving to Kennewick or go to ULTA.

Found what I was looking for with very helpful employees

Very pleasant and knowledgeable staff.

Love the hair products here

Good deals, but the short haired lady, whom I assume is a manager of some sort, is a bitchy know it all.

The employees were extremely rude!

Outstanding