BEST CUSTOMER SERVICE!!!! 👌 If I could give 10 stars 🌟 I would. Very great team, knowledgeable in all the many questions I had and also information on different products I want to incorporate in my full remodel. Needless to say my wife is very picky and particular about what she wanted and how she wanted it. CTC has given BIG accommodations and has worked as team to get things done. Im impressed with such detail they have given. So I highly recommend this company not only for the great quality but the staff goes above and beyond any other company I have done business with. Wanna give John a big thank you for always delivering. And thanks to Google for the reviews I was able to review before making a chose to use them for my remodel.

Great customer service and very friendly staff...

I met Walt recently, at an impromptu stop for re-fueling. He was kind and greeted me very well. It was a very nice gesture and I just want to thank him for that. If everyone at the company is like that, I will be very happy to establish work with them.All the very best!

I called to try to get an estimate as my husband and I are looking to build a house. I told the woman that we were looking to build as inexpensive as possible, but still have quality. She responded to me that they were not for me as they only do high quality, as though I was a poor church mouse and not worth her time!!

CTC converted the master bathroom shower to zero clearance. I was nervous about the project and has already turned down a separate contractor because they made me feel uneasy about how it would get done. CTC impressed me from the beginning with confidence and professionalism. They didn’t let me down. The project went perfect and everything turned out just the way they said. It was even done early. I will definitely use them again for the next project.

I hired CTC to handle my kitchen remodel and 2 bathroom vanities. Our estimator was really awesome and answered all of our questions. I wish he would have been our point of contact the whole time. When it came to scheduling, we had about 5 days heads up. The communication between the project manager and us was sub par. Multiple discrepancies and miscommunication points throughout the process. At one point, he mentioned to me that CTC had underbid the project and that the company was not going to make money on our job. (As if that was my problem). Extremely unprofessional, and poor service from him. The front desk folks and office people were great to work with.

CTC came and installed LVP flooring throughout my entire house. I knew that it was a very large job and I was very confident that they would be able to handle it, My expectations were exceeded with the outcome! The staff at CTC are extremely friendly and easy to work with. Thank You Cliff Thorn Construction for everything that you do and for my beautiful floors!

The project at my home was done with great care. The timeline was followed and every step was explained. Everyone that I was in contact with treated me well. Professional team!

Cliff Thorns crew were exceptional. We were impressed with their professionalism and speed. They did trim work around all our floors and doors and had beautiful suggestions. It dressed up our house a lot and saved us so much time and effort to use their services. We will definitely use them again for future home remodeling.

A very nice representative of the company came to our house and discussed what work we needed to have done and a contract was written up with a set price. When the worker came out to do the work it was decided to scale back the work and do a patch job on our roof instead of the work agreed upon by us. Even though we were inside the residents and could have been consulted they took it upon their selves to change what was being done, did not discuss a change in cost or give us any chance to decide if we wanted them to continue with the work. This was basically a bait and switch. Contracting to do set work and then basically a patch job and calling it good. When I contacted the front office they tried to make it sound like they were just trying to save us money even though they never brought up a reduction of charges until we refused to pay the full amount. I would not recommend this company to anyone. We are not able to undo the work that they had done without costing us a great deal more money.

They took great care of my home for the repairs needed. No project too small. Very happy with the results.

I work for Columbia Industries and we have used CTC for many projects both large and small over the years. Cliff Thorn and the team at CTC are amazing to work with! They are professional, thorough and the quality of their work is always outstanding. Thank you CTC!

Had them over for a walkthrough to receive an estimate for a renovation. Wastold I would receive a detailed estimate via email in 1-2 weeks. Its been 6 weeks and I have received nothing. I havent contacted them with regards to this issue because Im not going to beg a company to take money. On to the next one. They got 1 star for the fast walkthrough appointment and another for the friendly contractor who provided the walkthrough. Was a fun hour wasted by all

If we could give them a rating of 6 stars we would! Over the past 5 years we have had Cliff Thorn Const. do 3 major remodels in our home, our living room, kitchen and laundry/bathroom. Every job was done perfectly! They were timely in the work and did an excellent job with minimal inconvenience to us. The living room was our first project. After about 3 years we noticed our carpet had some bumps in it. We called Cliff and they immediately came out to assess the problem determining it needed to be restretched. Within 1 week they had someone come out, at no charge, and restretch the carpet. The gentleman that did the work asked us if we realized how rare that was after that amount of time to have the construction company stand behind their work and not charge us. Thank you Cliff and all of your staff.

CTC does great work, and is available quickly. They are also very generous to our community and helpful to local non profits. Thank you, CTC.

I had a problem with the clear coat finish peeling on the exposed beams at my residence. I called CTC for help. Not only did they refinish the beams in a timely manner, they went back to the original clear coat manufacturer and asked for an inspection. The manufacturer determined that the wrong product was used originally and that they would cover the cost of the new product at NO charge. On top of that, CTC came up with an affordable solution to protect the top of the beams into the future. Thats what I call exceptional service!

Great company. Jose is the best!

Great company. Highly recommend them for your next remodel.

CTC did a great job with a recent roof repair at my home. Job was done quickly and jobsite was completely clean, once the work was done.

Cliff and the crew at CTC have an excellent reputation for quality and timely work. The reputation is well earned, highly recommend.

You have the gall to air commercials that show ADEQUATE looking pictures of the same apartment complex where you took great pleasure in rendering our home uninhabitable for 3 months, while we were still living in it, then continuing to harass us and retaliate against us because we dared to expect the same thing any sane human being would want when paying someone for a place to live. Habitability, peace.Do you have any pictures available to make a commercial out of the heavy industrial tarps you had nailed down over at least 3/4 of the building, from the roof all the way to the 1st floor, where we lived, at Americana Apartments in Pasco aka Affinity Property Management, rendering our home uninhabitable? I have pictures and documentation of it all. I havent forgotten that you need to be held accountable in a court of law for your part in the mental and physical anguish my daughter and I endured during our residency at Americana Apartments in Pasco and even now.I had to call Troy Hendrin after your crews little April Fools Joke on April 2nd, 2018. Its amazing how fast those tarps came up, the very next day. Yet my daughter and I were subjected to inhumane, uninhabitable conditions for at least 3 months simply because your crew was lazy, incompetent, negligent, reckless and downright evil.If youre searching for a reputable construction company, look else where. Shortly after people found out what was going on at Americana Apartments and the construction company responsible for the inhumane violations, I was told more than once that CTC is known for its below board work and the only reason they get so many jobs is because they are usually the lowest bidder.Youre better off paying a few extra dollars for a real construction company that can actually adhere to the standards of basic housing codes, professionalism and basic human decency.If youre the resident/renter of a property management company that is as awful as the one I was renting from and that company has made the error of hiring a company just as awful as they are, CTC Construction, and CTC Construction in any way violates your rights, be sure to handle it right away. Also hold the property management company accountable if they dont hold up to their part of your contract/lease which is to provide you with a habitable place to live or conduct business if its for commercial use.Take them to small claims court with all of the picture/video proof and documentation you have and sue them for the maximum. Attorneys arent allowed in small claims court so CTC Construction and other violating parties wont be able to hide behind theirs. They will stand before the judge unable to professionally articulate their lies, as attorneys are known to do, and on the other side there you will be with all of your documentation and the truth.CTC Construction, Americana Apartments/Affinity Property Management, and the like, Im well aware of what the statute of limitations is in Washington state. The statute of limitations wont pass without each and every responsible party being served with a lawsuit much larger than small claims. For those such as Abby Solis at Americana Apartments, that includes class B felony charges for committing perjury during the show cause hearing.Keep the commercials coming CTC Construction, theyre a great reminder that I still have unfinished legal business with you and your friends at Americana Apartments/Affinity Property Management.Reprobate minds and depraved hearts you all are.***This is the original review posted one year ago*** Terrible company. No remorse for the pain and suffering they caused me and my daughter due to their willful negligence. Had tarps nailed over our windows for three months which is a major housing code violation. I asked multiple times for the tarps to be pulled up and they refused to comply until I called the building inspector. See you in court.

I just wanted to say how helpful and professional everyone at Cliff Thorn Construction was as we were getting things ready to move into a new home. Thank you.

I love my mom and she is a self confessed persnikety consumer.:(per·snick·et·y; pərˈsnikədē/requiring a particularly precise or careful approach.)Mom had a flood in her basement... CTC construction came to the rescue. Cliff and his team did a fantastic job and delighted one tough customer, my mom. Thank you for helping my mom and doing a great job on the repair and remodel. The basement is now moms favorite room in the house.

Responsive and reliable. Highly recommend!

The entire CTC team is a pleasure to work with and their work stands out because of their genuine care for the customer and craftsmanship put into the projects they work on. Would recommend them any day!

Weve used them multiple times with very good results

Good customer service great quality of work

Very professional and timely work

Very poor work..they installed new windows..but water was leaking through..the top apartment was leaking from the roof..so my ceiling was leaking though on to my rug..it happened at the other units..some of the workers had poor attitude about it all..they dont clean up their mess after a day of work..very unprofessional service..