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Auto Image
5810 W Broad St, Richmond, VA 23230, United States
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Auto Image
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Ch
Review №1

I called FIVE local auto shops looking for someone to install my new (aftermarket) headlights, and Auto Image was the only one willing to give it a try. They took my car in on extremely short (same-day) notice and had the job done within hours. I was hugely impressed with the service, work ethic, and results here - all for a completely reasonable price. Its sometimes difficult to find friendly, accommodating people in this industry, but Anthony and his team were just that. Multiple customers entered the shop during my visit, and the staff gave welcoming acknowledgement to everyone who walked through the door. Ill be bringing my vehicles back here in the future and recommend it to anyone seeking custom work.

Ko
Review №2

I went in asking for a screen replacement for my 2016 Honda Accord. It was the stock screen so all sources online said to take it to the dealership, but the price was just way too high. When I went to Auto Image, they were unsure if they could do it but said they would try (I had called around and other places wouldn’t even attempt and told me to go to dealership). Not only did Auto Image get it done, they were able to get it done at a fraction of the dealerships price. Screen works great, they did it super quick, and I had a super positive experience with the staff. Highly recommend and will definitely be back for future needs.

Tr
Review №3

Last week I walked into Auto Image searching for solutions to the abysmal infotainment system in my 2013 Toyota 4 Runner. Tanner listened carefully to what wasnt working and asked thoughtful questions about how I typically use the system (or, more accurately, WOULD use the system). Im more into podcasts than music, for example. I also wanted a system with intuitive, minimalist controls that dont require me to have reading glasses on. He helped me choose a Sony infotainment system that fits my needs and got the install scheduled for Tuesday after Labor Day. Apparently one of the wiring kits that is essential for the install is out of stock from all the suppliers but Anthony called in some favors from his connections and got the kit in time for my Tuesday install. The Auto Image team is outstanding - focused on my needs not meeting some sales quota and going the extra mile to get the job done right and on time. Excellent! Ill be back for more!

Be
Review №4

Awesome!! They installed a remote start on my car flawlessly a year ago when I was told by a dealership it couldnt be done. When my car battery died recently, my phone app wouldnt re-sync with the car, but 30 mins later they got it synced and working again. While waiting, I got a chance to chat with the owner (Anthony Davis). Great guy with great knowledge on cars and life!! Highly recommend!!

Su
Review №5

I made an appointment to have my aftermarket remote start checked because it was malfunctioning. The remote start had been installed by the previous store owner YEARS AGO, but Anthonys team got it fixed up in a jiffy while I waited. GREAT experience. Highly recommend. Excellent customer service.

ja
Review №6

Great place to accommodate your audio sound and music systems. They do great efficient work.

Th
Review №7

Just had my first system installed, and it was a great experience from first foot set in the door. Anthony explained everything I needed to know about audio installs and what I needed to achieve the sound I was looking for, within my price range and didn’t try to upsell me. Tanner showed me the limit of my sub so I didn’t go out as a first timer and blow it. I will be going back to get more work done in the future.

Cr
Review №8

My stereo sounds awesome!! I always have had a great experience working with these guys. Anthony the owner is great to work with and he always looking out for what suits my specific needs. It’s obvious the entire staff takes pride in their workmanship and stands behind every deal. I highly recommend them.

Ch
Review №9

I got my hands on my grandparents old Ranger, but I had fallen in love with the CarPlay and backup camera on my newer vehicles. Auto Image installed a really clean headunit (required some trimming to fit double din), replaced the cigarette lighter with the USBs, and put in a backup camera. It looks awesome and works great. Anthony took good care of me and Ill be back. Cheers

R
Review №10

Tint job and dashcam install on two trucks in the last week, looks great!

Je
Review №11

Excellent to deal with during purchase and afterwards should you have questions. Highly recommend 😊

To
Review №12

Anthony Davis and the team at Auto Image are amazing! My wife bought me a smartphone add-on for my remote start and attempted to install myself. No bueno. Made a few calls around town and someone recommended Anthony and Auto Image. I called with my problem and Anthony told to bring it in the next morning and he’s take care of it. Dropped my vehicle off and threw in an extra ask to fix my fog lights. No problem for Anthony and the team. My car was done before the end of day with a more than reasonable cost. I can’t thank the guys enough! Great work and customer service focused! Thanks guys!Todd L.

Ro
Review №13

Tanner was a pleasure to work with in fixing my sound system in my Lincoln. He preformed in every category, price and customer service.

Ga
Review №14

I purchased my sub here when it was under a different name and tried them out again. These folks are much more knowledgeable than other shops in the area. They installed my amp and sub just as requested. Prices were fair and the attention to detail is phenomenal. My 2SS radio is finally louder than my exhaust. Thanks guys!

Be
Review №15

Great retail experience. Thanks ADBert Bert Bert

Ma
Review №16

I have the Memphis 12 package. It BEATS!!! My son made an appt. to get his now😂 Great service!!!

fr
Review №17

Did a great job with my speakers and stereo...Friendly staff. happy customer 👍👍👍👍

Ke
Review №18

I just bought a 2011 Acura TL. Having another vehicle that has Car Play, I wanted to have the newest technology in my new to me car. Anthony at Auto Image was so helpful in helping me figure out what I wanted, and then recommending the best options for me. I could not be happier. This is the second system that Anthony and Auto Image has put in for me. I can not add enough stars for Auto Image. If you are looking for quality products, top notch service, and competitive pricing, look no further than Auto Image. You will get a sweet upgrade to your vehicle and get a new friend in Anthony Davis. Thanks AD!!

Hu
Review №19

Tanner helped me out. Thanks guys.

Ja
Review №20

They are AMAZING and the employees provide great customer service. They are so welcoming and knowledgeable about what they offer. I would 10/10 recommend this place and will definitely be coming back.

Th
Review №21

Awesome place I’ve been going there for33 years!!!Anthony took care of my cars, truck, dump trucks & Jeep!!!Great place!!!

Er
Review №22

I recently got the head unit replaced in my car. They found me exactly what I needed and were able to install it very quickly. The installation went flawlessly and I could not recommend them more.

St
Review №23

Showed up to Auto Image on a Tuesday at 4:45 to have them take a look at my car stereo that wasn’t working properly. They took it back to the shop & diagnosed the issue within 15 minutes. Within an hour had it all fixed while my son & I waited & talked with Anthony. What a great owner & just a great guy! Thanks again guys for being so diligent in fitting us in at the last minute!

Ke
Review №24

I really cannot recommend this place enough. Had a fantastic experience there from top to bottom. When I initially called and spoke to them over the phone to describe an issue I was having with my car speakers, they were immediately helpful and able to recommend the best plan of action. I took my car in the next morning, and they had the issue diagnosed and fixed by that same afternoon. In addition to the fantastic quality of the sound from the new speakers, I appreciated that they took the time to describe the issue to me, as well as give me various options to get my speakers fixed that aligned with my budget. In general, it just felt like they cared about helping me. Nick, especially, was great to work with. Definitely check this place out!

Ca
Review №25

I recommend these guys. They took care of my broken CD player. Turned out a CD broke inside and it stopped working. Anthony is a standup guy and they have a nice waiting area.

ad
Review №26

Professional, courteous, fair, friendly, strives to please and considerate. We bring our fleet of rental cars here to be updated with the best equipment. Its been a pleasure doing business with Anthony and his crew !

Da
Review №27

These guys hooked up my 18 yr old daughter with an awesome stereo system in her new used car. I was very impressed with sound and clarity of the new system. Salesman was very knowledgeable and the installer did a really nice job. I had shopped around for the best deal and I feel like that is what we got. Highly recommend Auto Image!!!

R
Review №28

Dont go to Audio Express, go here instead. Audio Express wanted $1600 for 4 speakers, a head unit, and basic sub. I got everything here minus the sub for less than $700. What does that tell you?Excellent customer service, excellent pricing, and the speed to get it done was on point.

Am
Review №29

The owner of Auto Image approached me to help increase his online presence. During discussion, I was impressed with his dedication and focus to understand how best to interface with his customers online, offer only the highest levels of professionalism and make his customers happy, so they would return for repeat business and spread the word. This desire to achieve the highest levels of customer satisfaction tells me that he is dedicated 100% to offer only top-quality products and services. Highly recommended!

Aa
Review №30

Great service

Th
Review №31

After a disappointing experience elsewhere, I called this shop totally frustrated, and was instantly reassured that I was in good hands. I was seen the same day, given a great price on some killer speakers, and left totally satisfied. The owner even went above-and-beyond to alert me to an unrelated mechanical issue with my vehicle, as it was a new-to-me vehicle. Everyone was kind and helpful and patient. I was so pleased, I am going back for a new CD player ASAP!

Ch
Review №32

Thank you Nick brown for wonderful service and walking me through the new blue tooth. Very good pricing and excellent service. Thanks again, you and your shop are awesome.

St
Review №33

I was referred to Auto Image as I wanted a backup camera installed in my 2016 SLK 300. Nick handled everything from the first phone call to delivery. He was very professional, courteous, so easy to work with, his attention to detail is top notch and hes just such a nice person. I very much appreciated that he kept me in the loop throughout the installation process and my car was ready when he said it would be. The work is first class. I HIGHLY recommend Auto Image and will definitely use them again.

Te
Review №34

They are very professional and knowledgeable. I’ve done a lot of research and talked with several shops all over town and decided to have them re-do my whole sound system front to back with a custom touch. I’m very particular when it comes to my bmw m3. There were also a few dings in my door and was able to remove those.

Su
Review №35

Auto Image recently installed a hook up to play music from my iPod and iPhone in my 2006 Mercedes. The staff was friendly and professional. Quality work at a good price. I will definitely do business with them again.

ma
Review №36

Anthony are you in your shop are a five star review if I can give you a six stars I would thank you for the wonderful experience for my son and myself and if my Maserati ever needs an upgrade stereo and bringing it to you

Da
Review №37

Auto Image provided me great service and a awesome product at great pricing. The service is top notch! Go see the pros at Auto Image!

He
Review №38

Guys who work help me out and knowledgeable person ...Anthony who work there is really nice and help a lot

mi
Review №39

Would like 2 share the outstading experience i had at audio image ordered a hard 2 find piece of equipment that no other stereo shop in richmond could help me with they deliveted nick is the best had very good customer service i highly recommend any audio service here

KC
Review №40

NEW Ownership, NEW Managment, NEW Atmosphere, NEW Products!! Come in let’s put something NEW in your ride!!

Ri
Review №41

Great people and great skills!

Information
37 Photos
41 Comments
4.9 Rating
  • Address:5810 W Broad St, Richmond, VA 23230, United States
  • Site:https://autoimagerva.com/
  • Phone:+1 804-282-3152
Categories
  • Audio visual equipment supplier
  • Car stereo store
  • Car accessories store
  • Truck accessories store
  • Window tinting service
Working hours
  • Monday:10AM–6PM
  • Tuesday:9AM–6PM
  • Wednesday:Closed
  • Thursday:10AM–6PM
  • Friday:10AM–6PM
  • Saturday:10AM–6PM
  • Sunday:10AM–6PM
Accessibility
  • Wheelchair accessible entrance:Yes
Offerings
  • Assembly service:Yes
  • Repair services:Yes
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