This place was great and the man that helped me was just as great. He let me use his tools to fix my SUV and not once did he come outside to bother me about his tools which made the job go faster.

Poor customer service!Permission by store employee to open package to see if retainer clip fix, my oem part. Wrong size, found the correct size retainer clip. Upon checking out, I was told that because I open the first package, I must purchase both items. Hidden costs, if I was told if I was to open the package, I must purchase. Napa store employee never gave me that option, until checking out. Very unprofessional with customer. Never shop at Napa again!

SUPER slow cust service to simply check out.

So... went in to get a wiper for vehicle, instead put on a show. I asked the man working about my options in wipers, he grabbed one and walked back to register. I paid for wiper, attempted for 5 mins or so to put it on. He never once offered to help. Went back in to exchange for size that was on my vehicle. Someone else got me the right size. This whole time I was parked in front of the door/glass window. I went back out to install new one, another customer tried to help, Finally the man came out to help. And told me that he would have helped if I had a better attitude. Sorry I help all my customers regardless of if the kiss my A@$!

👍

They usually have the parts I need. Theyre a little more expensive, but they have better quality parts.

Walked in to order a simple brake hose for my vehicle, didn’t get a good “customer service” type of attitude from the cashier. Got more of a “why are you here” type of vibe and I did not appreciate that what so ever. The part that I need for my vehicle is vital because I have to travel back home to Ohio and it’s unsafe to travel that far without all areas (vehicle wise) covered. Thanks for nothing.

Good People work here

The big kahuna of Napa stores. I buy hard to find and oddball parts here often. Very knowledgeable and helpful staff. People who actually know cars. Hard to believe I know. Highly recommend.

Bad service, over charged there

NAPA is my go to for anything and everything for my car. The staff is helpful. 10/10 would recommend.

I use the machine shop for working on my cars. Their service is second to none! Absolutely fantastic! You will not be disappointed.

I like this store because they are so friendly

Machine Shop was great....service, professionalism and attitude!!!

Clean, well-organized store with very friendly and helpful employees. Easy to find what youre looking for, and the employees are happy to help. There is a machine shop in the rear, which is interesting. The front has all the typical parts and fluids you would expect in an auto parts store.

I would like to thanks Jeff for him showing great customer service before I could get to the doors with a heavy BATTERY!! YOU GO JEFF Kudos to you. Then to top it off, I was having a bad day today and no one would of know,n not even Jeff, but advised me Ill have better days!!! Tks Jeff I needed that!!

Always helpful. Fast turnaround time in the machine shop.

Della and the assistant manager were very very helpful. Answered all my questions and went above and beyond in terms of customer service. I never write these but had to say something. Thanks!

Randy is the KING of diesel motors. He has the knowledge and totally took care of me.

Dont have to say anything about this place, it speaks for itself, decades of service and still rolling, must be doing something right ? Love it!

Went here to get some paint to match my truck and they were very helpful and did a great job

Went into the store the other day had the best customer service i had had in a very long time. Della went above and beyond when helping me take my purchase to my truck. Havent had that in a long time. Also thanked me and said hope to see you again. Not many out there these days willing to go that extra mile like she did.Thank you Napa!! This will be my Napa from now on!!!!

Helpful, well knowageble. Ready to help with any questions you have.

It can be hard to find competent automotive machinists, but these guys are good. They give good advice, and are not trying to squeeze you for machine time. They have worked on everything for me from classic American iron to DOHC VVT alloy Subaru and Honda motors.

Had the worst possible day with issues concerning with my car and these guys were incredibly helpful, explained options to me and were overall amazing. I had never been to a NAPA Auto Parts before and after this I will be going again and recommending this to my friends.

Drove 40 min to get parts I ordered online and they couldnt invoice the order

Very helpful staff - had exactly the part that I needed. Would happily go back.

Never been there!

Pretty vast selection of parts big help with all the projects I run into.

Machine shop is one of the best in town fast turn around

Great assortment of auto parts and supplies

Very helpful got the car up and running

Friendly knowledgeable staff.

Better than Auto Zone and Advance put together.

Good people there that know parts

Good auto store, knowledgeable people!

Helpful decent people, great machine shop

Downtown Auto Parts very helpful and knowledgeable staff

They were the only auto parts shop to have the part i needed, but its prices are a bit high.

Customer service was excellent!!

One of the few auto parts store where the staff actually will try to help you. Plus they have a machine shop in the rear building.

Smelled like auto parts .. haha

Always have what you are looking for

Pretty fair

: Knowledgeable of the parts!

Great machine shop

Helpful staff

Good CS

Not very observant.

Great People.

They had the part i need Johnny on the spot

Very helpful

Work on sunday

Very resourceful!!

Slow customer service

Horrible service!!!

Customer service is a thing of the past sadly.

Employees not happy,

Bax attitudes

Well