They fixed my sunroof. Great service. It wasnt chesp!π€¨
Jennifer is amazing this place has the best customer service experience. Great value for your money.
EuroTune has the most professional and knowledgeable staff that I have encountered. They analyze the problem and fix it right the first time. They do not try to sell you service you donβt need. These are Master Mechanics and the front desk staff are also amazingly knowledgeable. Pricing is reasonable, too. How can you beat that!?!My cars will always go to EuroTune.
Great place to take your vehicles for work to be done. They will only do what is needed and wonβt take advantage. Best part is that you pay the estimated price so no hidden fees/charges in the end. Use this place whenever my Mercedes needs any work.
I am a very happy satisfied repeat customer! I have a BMW that I had several issues with that Iβve been trying to get fixed for months! Not only did they get it fixed and back driving better than when first purchased! The price was super reasonable. The techs are very knowledgeable and direct. They go the extra mile to make sure they are SURE of the diagnoses before giving it. I couldnβt be happier with the work done! Jennifer is a darling and always prompt and polite! And Khalid was great at explaining and making sure I was updated throughout the whole process! I never felt dumb for asking questions!
Anyone needing car services or repair this is the place to go. From Jennifer at the front desk to the service techs that do the work, they are awesome people. Wonβt take my car anywhere else.
A professional auto service business that truly puts their customers first. Their technicians are highly skilled in the complex work that they perform on our cars, and are careful to assess all components that appear to need some attention. The front staff are incredible in their discussions with the customer regarding problems and offering their solutions and how they will set-up the work order. This has to be one of the most responsive, competent, and knowledgeable group of staff members and technicians with which I have ever interacted. My cars will always to to Euro-tune for service.
The guys at EuroTune were awesome! They were professional, extremely on top of assessing my car and providing several options for next steps- they were honest! I appreciate them and will use them again.
I cant say thanks enough to the guys at EuroTune.. They took care of my one of a kind ( in the United States ) 1992 Opel Senator after a timing chain failure in my 24V 3.0L Inline 6.I checked all around Richmond, Twin Star on Broad, Import Autohaus, anyone that you think would specialize in BMW or similar cars. No one would touch it. I tried a few of the specialty restoration shops and they would only give me an estimate that started at a ridiculous number and a when we can get to it time frame.I had quite literally about given up hope of finding anyone in Richmond that would do it in a fair and timely manner. Then I found Eurotune. They gave me a fair estimate, and told be exactly when to drop it off. They met the estimate, their attention to detail was amazing, and they completely exceeded my expectations.Car has never run better, it feels like a new car.
They stand by their work I think they are just awesome!!!
Many years as a satisfied customer. Great business with good people.
Again they have done a great job.
I have been using Eurotune for auto repair since 2013, I would recommend this shop to anyone. Daniel is a genuine good person and will not try to take advantage of you for the sake of making a dollar. If you are looking for a repair shop that will give you a honest estimate and make the repairs only necessary, and will make it right, if by chance, there is a problem with the repair, then give Eurotune a try. You will not be disappointed..
They know what theyre talking about and affordable as well. Great people and service all around.
Paid 1200 to have my car fixed,and it only worked 4 days,so had to have it towed back to the shop for the same part they replaced,and on top of that they didnt even cover the tow bill
You will get good service for automobile.
I was referred here about 2 years ago for my Mercedes cla. Iβve always had a positive experience with them. Theyβve always gone above and beyond and if something else was needed, they have always told me to come back for them to refix it free of charge. The customer service associates at the front desk are always friendly and try to get me the best deals on parts as well. Thanks!
I have never written a review for an auto shop before, but these guys are great! Second time in two years for a major issue with my VW. These guys are true to their word!
Have had both my Audi and BMW serviced here - each time work was completed on time with detailed explanation of repairs and costs. Work was always done to my satisfaction. Highly recommend.
Very professional and helpful. Traveling from Michigan and they helped me try to figure out my cars issuse. Much appreciated.
Quality care for imports. My car is a year 2000 and it still runs well because of Eurotune.They are friendly, fast, & affordable, but I really go there because of quality.
Fast friendly and accommodating service everything we needed under 20 minutes
Just wow, this shop will rebuild your trust in car repair shops! Excellent service, personable and friendly. Extremely efficient and honest work with a great price. Check them out !
MUCH better service and more reasonable rate per hour than the local BMW dealer. Very professional and efficient. Friendly staff. Highly recommended!
I recently had an engine transplanted into my moderately modified Audi, a complex job requiring not only the technical expertise but also the sourcing of a mix of OEM and aftermarket parts. Dave and the crew at Eurotune were very helpful, straightforward, and thorough through out the process. Its refreshing to have a mechanic shop advising me on the best options for my vehicle while trying to save me money. Eurotune is an honest family business that treats you like family, and certainly the only mechanic shop in the Richmond area that I trust with my vehicles.
Wouldnt trust my car to any other place
Very friendly and professional. Would definitely recommend
Stopped by for advice... Great repair shop
Couldnβt get a correct diagnosis for my acceleration vibration in my older Mazda. They fixed the problem, came in under the estimate, and went the extra mile to throw in an inspection. Good people.
Was charged 239dollars over what the repair would have cost, but Im satisfied with their work. After research and my Mechanic passing I will be using these guys again. Better than the dealer prices
Awesome shop. They go the extra mile to make sure the work is done right every time. Would not take my car anywhere else!
I have taken my vehicle to EuroTune a few times this year. It is an older model Subaru. Each and every time I have been promptly greeted by friendly and knowledgeable staff. All service was performed in a timely fashion and my vehicle was ready when promised. The cost was very reasonable. I have never had to take my vehicle back as the job was done correctly the first time. My fiance also has taken his car there for work after learning how well everything went with me. I highly recommend using EuroTune for your vehicle needs. You wont be disappointed...I sure wasnt.
If you want great service and friendly people this the place to come. I am really satisfy with there work. I finally found a place that I really trust.
They took care of everything needed with my sons BMW. And Kalil, I hope Im not spelling his name incorrectly, lol, was very pleasant and professional.
Took my Land Rover here not knowing exactly what was wrong. They were great and diagnosed it without any hesitation. Price was fair and cheaper than the dealership. I called other shops to get s price compare and was told to go to Eurotune as they have great knowledge for a great price. The Land Rover is completely fixed and driving great. They know there stuff and will work with you. Highly recommend.
Good work thank you
I cannot recommend them highly enough. Daniel, David, and the rest of the team have the perfect blend of expertise, diligence, affordability, and desire to please that is hard to find nowadays. Adding their honesty to the mix, I cannot see myself going to any other shop in Southside Richmond.
Shout out to the awesome staff at EuroTune, I know my car isnβt βEuropeanβ but they do work on domestic and they really came thru with a sensor I needed welded into my exhaust for the EFI setup Iβm putting in, super fast work and very great price! And it helps they are a short walk from my house ππ»
They installed a set of Michelin tires with roadforce balance and alignment bond my BMW for much less than the dealer quoted without a long wait. Very good service. And the owners are on site to answer any questions you may have.
They did a awesome job on my mercedes. I was shocked at the cheap price of repairs especially for a German car.
Top of the line mechanics at EuroTune. I recommend this shop to anyone that cares alot about their vehicle and needs a trustworthy place to take it to. My family/friends and I will continue to take all of our foreign cars to EuroTune because you can count on the results!
Very good and quick service. Everyone there is extremely knowledgeable and can answer any questions you have. I recommend them.
This place is terrible and over priced. they are using their knowledge on ripping people off in a smart way. I have done multiple repairs with them and anytime we take a car to them for a quote their price is always the highest .they charged me $99 on my Audi A6 just to tell me that it could be a multiple things wrong with and they want another $417 for further BS diagnosis. i took it to the Audi- dealership and all what it needed a few rests that they got done for me for a reasonable price. i wont go back to EURO_TUNES FOR NOTHING.
Pleasant staff,fair price,good results
I use them for all work on my BMW. Their pricing is fair and their work is excellent.
I accompanied a friend to pick up his BMW 5-Series. The repair was major, replacement of the engine. I observed a highly-knowlwdgeable staff and management who obviously took great pride in their work. The facility was clean and pleasant. The service manager explained the work that had been done in detail, which included extra work not included in the estimate which was done at no extra charge. One small adjustment was needed after the car had been on the road for a few miles. EuroTune was happy to take care of it right away at no charge. My friend was very pleased, both with the high quality of the service and the low price.
I started coming to EuroTune once I got tired of paying the high prices at the dealer. Eurotune is fair and honest, and all my repairs have been done well without any residual issues. Additionally, I love the wifi, coffee and pleasant waiting room. Today, I took my car in without an appointment because the sun roof got stuck in an open position as the temperature was quickly dropping. They took a half hour to work on it and ended up having to manually close it, and didnt even charge me. Appreciate the generosity and the appreciation shown for being a regular customer!
I went to 4 shops to get a quick inspection today. I got 4 different stories. It made me realize how terrible other shops are and how much I take this place for granted. When Im not in a hurry, I come here for all the work on all my vehicles and I live 40 minutes from this shop. I have never had any issues, everyone in this place is as nice and honest as you will ever find in the mechanic business. This is the type of place where when something happens and youre on a budget, they will do everything they can to get you back on the road. They go as far as to call you personally, let you know exactly what the core issues are, what those parts cost (I have personally watched them call someone while looking the part up on ebay the get them the best price possible), and tell you what can wait for a month or two and what needs to be fixed asap. You will get customer service like no other. There are no shops like this, most shops are a pain to even go to, and usually you get the run around and dont know if you can even trust them to be honest with you. Not here.
This shop over inflates the prices of your parts exponentially! One of the services adviser is extremely unprofessional, rude and lacks any type of business acumen. I will never take my car there again and strongly advise for anybody to take their business elsewhere. Ive never experienced such deplorable treatment from a car repair shop before.
We love EuroTune- Daniel and David just have that trustworthy feel about them. I cannot imagine bringing my car to any other mechanic. My husband and I were going out of town and needed four new tires before we left the next day and EuroTune was able to order the tires and have them installed immediately. We used to go elsewhere but found that EuroTunes prices cannot be beat. I highly recommend sending your vehicles there and spreading the word!
I have used Eurotune for my Audi and my wifes Mercedes, top notch technicians. They perform the work quickly and are affordable. They also will take the time to let you know what has to be done and what doesnt.
Jennifer is great! Best service ever!
Better late then never............this past summer my wife were headed home from NY to NC.Our BMW broke down in Richmond, VA . We found and calledEurotune mechanics they said they could get us in and outwithin the day. When we arrived they were friendly and professional.They took our car in told us what was wrong, gave us a cost andgot it all done in a timely manner so we could head back home.We appreciate their professionalism and friendliness.Thank you EuroTune
Cant recommend this place enough - they are honest. I took my car in not knowing what was wrong but expecting the worst, and it was even worse than I expected - but they told me exactly what was wrong and what it would take. When I explained that I couldnt afford all the repairs and wasnt planning on keeping the car long anyway, they let me drive it away at zero cost.
This shop knows its stuff when it comes to BMWs. Extremely friendly and helpful. They went out of their way to help resolve an issue I had and made sure that I knew what was going on each step of the way. They are also a solid recommendation if you are in the Richmond Metro area and need any custom coding. Daniel (one of the owners) is a solid BMW enthusiast and he genuinely cares about the work he puts into a car, treating it as if it were his own. I definetely recommend them.
They did a diagnostic test on my 1985 Mercedes 190E, which was totally off. Nothing that they diagnosed was the problem. I would have wasted over $2,000 if they had done all of the work on the car that they said was needed. I decided to only get a $400 fuel filter change and they didnt reconnect the fuel gauge cable so now the fuel gauge is always on empty even when the gas tanks full. Will never go there again. Mechanics are incompetent.
Did a great job on my Benz! The customer service is outstanding and the pricing is fair.
Unhappy customer. Paid hard earned money for a hack job and they didnt even put the cap back on my master cylinder reservoir. I should have looked at the workmanship before I drove away.
Good guys! Owner was a top notch technician for me. I highly recommend.
I am a repeat customer. I used to live 2 miles away, I now live 40 miles away, and I still take my 1988 BMW 528e there for any and all service. Its not really an issue to them that its a 34 year old German car. We also have a Mitsubishi and 2 Subarus we take there. I highly recommend Eurotune. Youll need to set an appointment.
Way better than the dealer. Honest, experienced, super friendly and reasonable. BMW 2011 328i
Waaay cheaper than repairs at the dealer, super nice too!
Eurotune has always taken great care of my car. Service from start to finish is always professional and timely. They always let me know what they are doing before they do it, and I pay less than I paid elsewhere for a job that wasnt done as well as Eurotune. Highly recommend if you need work done on your car!
The reason for my visit was to diagnose my check engine light on my new car and to repair the exact issue. I purchased my car, from Va Cars on Midlothian turnpike. My limited warranty ran out on my car due to me exceeding 30 days and also 1,000 miles from the purchase date. One of the Eurotune service advisors, reached out to the GM at Va Cars who STILL authorized payment on my behalf to cover the needed repairs. The service experience overall was great the advisors were professional, honest, thoughtful, willing to help and caring of my wait time. Thank you, for the great advice, keep this good business progressing!!!!
They are honest, transparent and do a great job every time!
Great service and fair pricing. honest guys!
Best mechanics in town. EuroTune takes great care of my MINI Cooper S.
I came to fix struts and air pump and spent more than $2000 to fix. Once I drived out the shop, the air pump was making loudy noise although they said they replaced with new pump. Later I came to check the problem and 5 minutes later they said they change relay and this should fix the problem but this in fact did not fix the problem. another visit, they said it an other part need to be replaced although the pump it self is the source of noise. Now the pump is louder and every thing is shaking because of vibrations of the pump from doors to inside parts are shaking. I wish I did not fix my car here.
We got charged for an hour of diagnostic for something we did not ask for to be checked.
I have not had a favorable experience with this shop at all. I took my car in to be repaired and in one instance it was the next day I had to take my car back because it was doing same things that caused me to take it in initially. Another time it was a few days before I had to return. They didnt charge me for the return repairs; however, what they charged me for initially that didnt fix the problem costed more than what did fix the problem. This occurred twice at minimum. Once while I was there waiting for them to re-fix my car, another customer comes in and says the very same thing. He had brought his wifes Land Rover in a week prior for repairs and she was in a parking deck and it started doing the same thing that caused them to bring it in. They had spent over $1000.00. That was my confirmation.
Great technicians and great service. Highly recommend!
These guys know what they are doing, and they work on every car as if it were their own. I have had a really tricky problem with my 87 benz and not even the guys at Mercedes Benz could figure it out. I brought my car here to Eurotune hoping my car could be saved. These guys went well out of their way to find the problem and fix it. Prices are very fair and service is friendly. 10 out of 10 will recommend. Thankyou Daniel and Khalid and everyone else there!! You guys are awesome.
They fixed my driver side door window works great !! Great service and great work !!
Great prices, very knowledgeable, very personable. They work on anything and can do everything!
Great crew, Great the job, done on time every time.
Great service each and every time!
Eurotune takes care of all my familys vehicles. Fair, honest & reasonable.
Good job on my car.
Fantastic maintenance facility
This is a very trustworthy and honest repair shop
Pleased, with the work and personnel.
Over priced european parts even though thats their specialty
Good customer service
Great service
Only shop I take my truck Daniel, David & the crew are all good people & have always helped out whenever anything is wrong
Awesome service!
Great service
Ok service
Fair