user
Southeastern Marine
3819 Williamsburg Rd, Richmond, VA 23231, United States
Appearance
Southeastern Marine
Comments
Er
Review №1

Could not find a trailer anywhere… called southeastern marine with low expectations, but to my surprise I was met with great personality, great work ethic, and a personable salesman named Mickey. Mickey was there every step of the way, set up the trailer exactly to my boat without me having to bring the boat, and have me outstanding costumer service. Plus the price was much better than anyone around!

Pr
Review №2

Mickey made purchasing our first boat a great experience. Very informative and patient. Everyone else also made us feel like family. Thank you all!!

Ed
Review №3

This is the very best boat sales and service dealer ever. Family owned and operated, they are truly concerned with your best interests, and they will do everything possible to see that your needs are met.

Po
Review №4

Picked up single axle Load Rite trailer this morning(7/8/21). Could not have been happier, no pushy sales, just asked me what needed and made it happen. They lifted boat off old trailer and set up new one. These folks are professional and they make every effort to see that you get what you need, and nothing you dont. Did not find one employee that was not willing to help. Awesome bunch you have Mickey!

Ma
Review №5

Great people and great customer service. Always there with any questions we have. Mickey is very knowledgeable about everything on our new boat.I highly recommend Southeastern Marine.

Jo
Review №6

What an easy no hassle transaction, thank you Mickey Brown. Trailer was setup perfectly and delivered on time. Being over 2 hours away, communication was paramount and answered in a very timely and professional manner. Will be saving Mickeys number for all my future boating needs. Nice to do business with a staff that doesnt hate their customers!Fair pricingDo what they say they are gonna doDeliver on timeProfessionalism

Sh
Review №7

Customer service was outstanding! Price included tax & title...awesome! We arrived and the trailer was ready to go...all lights worked, it was perfect! Highly recommend these guys!

Th
Review №8

Best boat dealer on the east cost, Micky and his staff will make you feel like your part of the family... Service five star all the way .. Southeastern Marine is the place to GO !!

Ja
Review №9

Terrible service was laughed at while being greeted at the door for stating I was looking at center consoles and browsing. Drove 30 minutes for no reason. Would not recommend!

du
Review №10

The most knowledgeable and honest people in the boating industry hands down! Every employee they have are always in a good mood and smiling! If youre in the market for a new boat or parts/service i HIGHLY recommend Southeastern Marine!

To
Review №11

I have owned mostly evinrude and a few mercury motors through out my life It has been dozens never no issues with them as I may add i decided to try a yamaha orhers in my family have purchased from south eastern marine and spoke extremely well of them so I purchased a 40hp as I needed low idle and the power of a 40 because I shad fish alone with nets my experience with mickey was to no comparison of anything I have ever purchased in my this gentleman went out of his way all the way kept me informed by text and calls im am completely positive the rest of his crew is the same very down home folks and honest when you go there you are the most important person in that show room and tou will not wait very prompt they are i will never buy from anyone else but south eastern such a great experience and by the way I never have written a review but I had to share this one thanks micky to you and tour guys what a pleasure

Ji
Review №12

Mickey Brown is a great guy!! We were treated excellent when we visited the dealership to check out our new pontoon boat.. also since we lived a 1.5away we were able to do the paperwork though the mail..they even delivered the boat to us at lake Gaston,we are very happy with the service and Jake (I think that was his name)was extremely knowledgeable about the boat and took a ride with us to make sure we understood everything before he left... Id highly recommend doing business with southeastern marine 👍👍👍

Ma
Review №13

GREAT DEALERSHIP! I would definitely buy from there again. Great service and very knowledgeable. You wont be disappointed!

Ca
Review №14

Mickey Brown is the kindest and most helpful person! We were in need of a trailer for our boat, and not only was he able to find the right price, he was knowledgeable enough to set it up perfectly without access to the boat! Best service, best prices, best experience. I highly recommend Southeastern Marine!

Tr
Review №15

I bought a used trailer here from Mickey a few years back for an amazing deal and they treated me as if i bought a brand new one washing it, servicing it and setting it up for my boat. Great people to have in Richmond. The parts guy is patient and takes his time to make sure you got exactly what you need and answer any questions that you may have regarding installation or operation. Good people all around.I have always been a person who dreads working with a dealership of any kind, this isnt one of those places.

Ty
Review №16

Great boating dealership! Highly recommended.

Sc
Review №17

If you are looking for a great new boat or trailer, Southeastern should be on your short list. Even if you are not from central, VA...make the trip! You can thank me later. Im a happy repeat customer and have sent several friends to them as well.

Cl
Review №18

Mickey is very honest and fair. A great guy to deal with buying a boat.

Jo
Review №19

Had an issue removing my jetski prop so I took it in to the service shop and they had it fixed in less than 15 minutes. Great bunch of professionals working there. Thanks guys

Le
Review №20

Mickey is the go to employee. He went above and beyond to get us the perfect trailer for our boat in an extremely efficient time. Wonderful service. Will definitely be back.

Ma
Review №21

Horrible service. We were not let into the store to look at boat parts and to browse inventory because they have apparently sold every boat there. Yet, their store is still open.

Ma
Review №22

Ive had great experience here. Everyone is very helpful.

Be
Review №23

This place is awesome. I had made all arrangements with Mickey Brown over the internet. Gave him the year and model of the boat for the trailer needed. Came down few weeks later and trailer was out front set up ready to go. Even had one the guys literally hook it up to my truck.

Ch
Review №24

Butch Mickey and Buzz are great folks and consistent on their policy of outstanding support after the during the purchase and all phone calls in between and after. These guy live the talk and deliver. I am. 100% satisfied return / repeat customer.Thank you all Go Southeastern Marine!

Ky
Review №25

Great prices, great work, horrible service. This is from a customer of 18 year who bought a boat and two trailers from them. They only care about getting new boats ready to sell. Not the same as the first generation owner. Never again and they won’t even reach out to make it right.

Ma
Review №26

Just what I needed. Quick and efficient service. Pleasant staff, willing to answer questions and offer advice. A refreshing change from Eds marine.

To
Review №27

Couldnt believe the quality of these Sweetwater pontoons!! Awesome boat and very fast for a pontoon!! Mickey Brown was awesome through out the deal and explained everything to us we needed to know. I recommend them to anyone wanting to buy a boat. Pricing is awesome and they are great people to work with!!! Id give 10 stars but only have 5 to work with!

Cl
Review №28

Been looking for quite awhile for a trailer for my Parker. Southeastern Marine had the best price with included options at no extra charge. Saved over a $1,000 from other quoted prices closer to home. Worth the drive and the customer service is NUMBER 1! You will be sorry if you buy elsewhere, and NO I dont work here, I just like to save my money. Highly recommend just like the other reviews...Mickey will treat you right and thats unusual in the marine business as I have found in the past with other dealers. Thanks Mickey!

Ro
Review №29

What a great bunch of people!!!! I have bought boats, motors and trailers from them for well over 20 years. Their complete staff are all over the top. I’ve always left there feeling that I not only got a great deal, but I felt as if I was dealing with family. Buzz, the apple didn’t fall far from the tree. You have trained Mickey to be one the best smartest business people I have ever encountered. I don’t care if you are buying a jon boat trailer or a new decked out GW, the service will be the same, excellent!

An
Review №30

Cool place to chill gossip.

T
Review №31

Purchased a used Grady White a year ago. Having purchased other boats, they were by far the most professional and helpful organization to deal with. Sales and service both made sure our family was satisfied with our boat and that it was working and safe. Would recommend them without hesitation.

Cl
Review №32

Mikey Brown and his staff are the best in the Richmond area. Took my last boat in for service and they did an awesome.job fixing all the problems and did me so good I bought a new boat from them. Great folks and service here.

sk
Review №33

Seems to be a decent place

Ro
Review №34

Butch, Mickey and staff are Awesome! Dont buy a boat without going to Southeastern Marine! Great prices, great service!

Be
Review №35

Stopped in today to pick up a new Yamaha engine cover.

Jo
Review №36

I bought a used boat trailer here. Answered all of my questions quickly and accurately. I highly recommend you check them out.

Ja
Review №37

Top quality boats at great prices. These guys really put the costumer first. If your in the market for a new boat or just need quality o.e.m.parts. Southeastern marine is were you need to be. Thanks for the wonderful experience

Ji
Review №38

I wanted to thank for all your help with are new Load Rite boat trailerWe called while driving from Greensboro NC on 9-11-18 at 7.55 AM after searching for a boat trailer to put are 27 Grady White and get it out of Morehead NC area due to the hurricane Florence, they said that they had one . We arrived at 11:30 and they had the trailer set up to handle are boat and was washing it they had us in and out in about 20 minutes .We drove to Morehead loaded are boat boarded up are beach house and Got home at 12:30 AM . Trailer Worked Great Thanks for all your help highly recommend them.

ba
Review №39

Bought a new Nautic Star 2200XS offshore boat from Mickey Brown at a boat show in February. Mickey went out of his way to help me with my old boat drove over an hour to help me with the old one. His prices are competitive called places up and down the east coast to see if i could get a better deal (could NOT find one) I have put over 100 hours on my motor already and taken it through its paces had one live well pump go bad on me called up service department had a new pump within a few days very friendly service. I would recommend this dealer to anyone looking to buy a boat

Br
Review №40

Cant say enough about the people who run this place. Too much to type in a review but they won my business for life. Thank you

Ke
Review №41

Hit a submerged debris in 27 ft of water in Aquia Harbor and trashed my lower unit. Decided to try Southeastern. I was impressed by the Service Dept and feel extremely confident my boat is in good hands. So far I have to give them 5 stars. If I remeber to update this when the repairs are complete I will let you know how that went.

Ti
Review №42

It was very pleasant to had everything I needed was very courteous excellent company to work with

Ma
Review №43

As always very helpful! Great people to deal with.

An
Review №44

These guys just saved the day......95 North on way back from a regatta in St. Pete and forced to run over an already dead deer.... no out, was boxed in..and rear trailer axle was obliterated....transported rib and trailer to Mickey and his gang not only hooked us with a sweet new Loadrite but helped us disassemble and reassemble an opti rack we had affixed to the old trailer....in what felt like 100 percent humidity!!! Thanks a million guys!

CJ
Review №45

Great place to buy a boat and get good service afterwards!

St
Review №46

Love to have a GRADY . Answered all my ? even though they new i wasn’t going to buy .

Ke
Review №47

We payed a year ago and sent a few other people there. They got theirs before us but payed a few months after us. So when we got there today the had the trailer. But it was missing a piece.

Ge
Review №48

Best part of my day. Excellent customer service.

Ke
Review №49

Best place to buy a boat in the state of Virginia.

Ro
Review №50

The staff was helpful and nice.

De
Review №51

Very friendly and helpful

Ro
Review №52

Closed entirely too long during the holidays.

Jo
Review №53

Good service

Er
Review №54

Great!

Information
100 Photos
54 Comments
4.7 Rating
  • Address:3819 Williamsburg Rd, Richmond, VA 23231, United States
  • Site:https://southeasternmarine.net/
  • Phone:+1 804-226-1111
Categories
  • Boat cover supplier
  • Boat dealer
  • Outboard motor store
Working hours
  • Monday:Closed
  • Tuesday:9AM–5:30PM
  • Wednesday:9AM–5:30PM
  • Thursday:9AM–5:30PM
  • Friday:9AM–5:30PM
  • Saturday:9AM–5:30PM
  • Sunday:Closed
Service options
  • In-store pickup:Yes
Health & safety
  • Mask required:Yes
  • Staff wear masks:Yes
  • Staff get temperature checks:Yes
  • Staff required to disinfect surfaces between visits:Yes
  • Safety dividers at checkout:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
Planning
  • Quick visit:Yes
Similar organizations