Great price for tinting my car windows. Done in a timely manner.
Basically my whole family has been using their services and we have had no complaints. Going in over 3 years and my tint still looks good. Thank you
Black Optix did a great job on the tint for my truck, went above and beyond to make me happy. The truck looks great and even had them install the rain guards, which look awesome. The shop does great work and will be taking my next vehicle here for sure and would recommend to anyone. GREAT WORK BLACK OPTIX!!!
They were very professional....communication was great.....and services was on point....I will recommend ....100....👍
Black Optix Tint has an amazing employee named Curtis... this man is detail oriented and thorough. He will take care of your vehicle and exceed your expectations! He detailed our vehicle so well that I am inspired to write this review immediately, yes, I am still in the Black Optix parking lot. Highly recommended!
Third car tinted there great service and price tint is holding up great mid grade tint and up has lifetime warranty.
Great service very quick and did a great job on my windows
They did a great job on my window tint for a fair price.
Fast service in and out. I went there for window tent and they got me in right away.
I need to bring the car to guarantee because two of the Windows tint have folds for the installation and one of them has dirt. They cant attend me quickly even if I make an appointment. Clearly because they already charged me. But I learn from my mistakes. I do not recommend them. (The installers are very kind.) The next time I will listen the reviews..
I have had the worst time ever at the one on Brook rd .in richmond virginia...I took me vehicle there for music installe..they told me it,took one full day to install my music..my vehicle was there for 3 days, so I had no transportation to work,I was lied to repeatedly about times my vehicle would be ready..so finally after 3 day with out my vehicle finally I go pick it up late at night..once there I was told that the new speaker was hooked up to my factory Amp which may blow because of the speaker being to strong but we gone see..I cant believe as a professional you would do this ...it didnt sound like I thought it would sound..but anyway after 2 weeks of listening to it my my door speakers stop working...so I took it back and was told the Amp blew..So I was given a new amp..So once a again they tell me my vehicle will only be there over night so they could replace my amp,ended up there again for three nights, I miss work and all because of this...the third day I called, I was told it a be finished different times..so I finally go up there at 12 at night ..the guy was still working on my vehicle while drinking beer ..when asked how much more longer he told me a few more hours..I was very mad so I left,I had to go to work that morning at 500 am...So now the 4th day I was very upset because I dont have my vehicle ...So after work I called up there thinking it should be ready and thats when the manager tells me the guy that was working on it cut my wire to my air bag which came out my passenger window 😡😡😡....So now my vehicle is at the dealership getting fixed and they was paying for it...so now I been with out my vehicle going on 3 weeks and now its time to pay for it,its hard to reach him...I have called and text his phone with no response...you wouldnt understand how mad I am right now...Im try my best to be positive about it all but my positive thinking is running short...A oh yeah they even broke my mirror on my drivers side.....I really need to talk to the owner...
Wonderful place...Got my car tinted all the way around..They have reasonable rates and did a good job...I would recommend them for anyones tint needs.
Great environment they have you taking care of and offer a wide range of warranties in a great time frame
They did a great job was done quickly hardly no wait
Love my tint and very pleased with the quality work
So their prices are great and the service was quick. Took about 30 mins to tint my 2 windows and they do way more then tint Im going back to get a tv installed Ill update once its done
Well I was quoted a Black Friday special. I was having conversation with the owner I believe....Randal. I asked several times about bringing my car in and had no response so I just called. The person that answered the phone I said I was quoted a special price and wanted to bring my car in and he said to bring it Saturday. I was there before the actual time and when he asked me if I was quoted a price I said yes 125. He said that was the Black Friday price and I said yes but when I called to make arrangements to bring my car in they said bring it Saturday. He went and got Randal and He smiled and said that was Black Friday price, sorry.....I was told it would take approximately 2 hours. I called back in 2 hours and was told it wasnt going to be ready for another 2 hours. I was baffled wondering why I had an appointment...The response I got was because they were busy. And I was already unhappy because I had to pay full price. Dont get me wrong the tint looks nice but if I hadnt drove an hour to get there and spend all day in Southside I would have just took my car somewhere else.
Kamal and his crew did an Excellent job on my sons BMW. Everything was done in a timely fashion and we were updated on the process along the way!
Back for a second time! Great deal on their premium tint for my four door f-150. I dropped it off at their new Midlothian Turnpike location later in the afternoon and they had it done before dinner! It’s looks great and the lifetime warranty assures me it is a good investment. Thanks again guys !
Very professional business and they fit me in on the day I called and they have a nice waiting area for quick jobs
Very Pleased with all our vehicles done here!!
I took my car there to get Tint. It turned out really good.
They were very professional & did a wonderful job on my tint & recommendations as well. Got there around 10:45 & I was leaving at 12:30. Highly recommend & they treat you as royalty literally & they also do other stuff too. Will be returning & the only place that will do any customization to my vehicles. And they did great even with the pandemic covid 19 going on.
Had a remote start system put in my Jetta pre covid. Just had an issue with it not working. Brought it by and within a very short time they got it up and running again without any hesitation. Customer service like that is why I recommend this place to others. Appreciate yall the quality service
Good price and good experience
Black Optix tinted my old Camry beautifully and legally. I never had any problems with bubbling or peeling or fading to even have to use the warranty but it was great to have anyways. They also installed the remote start and it was super handy to have in the cold and hot weather. My boyfriend used them to tint his new truck windows a few months ago and has had no problems as well and it keeps the vehicle so much cooler. I plan to get my new vehicle tinted with them as well!
Had them install LED headlights and tint my windows. Affordable prices and good service. Highly recommended.
Third time customer! Called and checked out other Tint shops before this but none like Black Optix Tint. They value quality and in the of time it takes for them to do the job, it’s worth coming here.Best price and customer service all around.
I’ve had 20 cars tinted at seven shops across the country in the last 10 years. This place does the worst work I have ever seen. I had my windshield done today on my Audi RS3 and after getting home, found long scratches in the tint, bubbles with sediment under them, and fingerprints everywhere. It was lifting at the edges. It took two hours for an absolute hack job.The person who paid for tint right before me also had to have it redone; I was hoping for good luck hearing that while waiting for my car.I literally drove back an hour later, got a refund, and removed the tint in their parking lot myself. It was literally such a hack job, I took it off AFTER it would have been free.
So far so good 👍
Great tint work. When the job is complete make sure you walk around with the staff and make sure all the bubbles and seams arent visible. They are more than happy to get a tech out there to make sure you leave happy. They also guarantee the work so if you see something later they will take care of it for you.
Good explanation of what they offer as far as car window tint. I was a walk in and was taken care of in 2.5 hours. So far the Window tin on my Honda Civic EX 4 door looks very nice and I am very pleased. We will see how it does over the next few days, bubbles etc. Regardless, Optix Tint offers a 3 year warranty! I will be sire to update.
Great folks to work with. Very competitive prices as well. Also, its more than just a tint shop. Check them out.
This is my go to place for pretty much everything for my vehicle as far as customizing. Got my windows tinted by them some years ago on my explorer and two twelves hooked up and an amp. I have a ford flex now and will be returning. Love these people, customer service is good and they know what theyre doing. Go check them out!!!
I called ahead and was given great pricing to have my 2016 Toyota Land Cruiser Tinted. It took about 2 hrs to complete and looks amazing, upon leaving there was a noticible difference in the feel and look of the car. I ended up going with the extreme ceramic tint, 35% on the front 2 windows and 20% on the back. Great staff would highly recomend.
Best tent shop in Richmond.
The customer service is outstanding !! Took my red Honda Civic hatchback here for tints (first timer ) and what a wonderful job they did.! Now I’m going to take my car back for my roof to get wrapped. Defiantly recommend to anyone that wants a fair price and assurance that your car will have Quality Work done to it in a timely manner!!
Made an appointment and was in and out. Second time getting work done here and never been let down.
If the highest was a 10, I would give Black Optix Tint and Audio a 100! They made me feel right at home from the beginning. Joey went to the store for me to get a drink and even offered to buy me lunch while I waited. He made sure that I was comfortable and needed for nothing! They stand by their work and gave me the comfort and reassurance that if anything went wrong, they would fix it without hesitation! Their work is superb! They definitely have the experience as well as the professionalism. I am more than satisfied with the work and with every employee that I spoke with and performed the work. I would recommend them in a heartbeat! No hesitation! Ant is phenomenal. He is the best at what he does! He put me in awe with the work he did for me. Roland did my sons tints for his car and he is a professional to the max and always treats you like family when you come in. He loves what he does and it shows in his work!! You cant get no better than Black Optix!
Did an excellent job on my tint on my new tundra. Got all windows done including a front windshield band. Priority rejected the front windshield band when I brought it in for inspection which was absolutely ridiculous. Took it back and they took care of quickly and for next to nothing. Great customer service and quality to tinting.
First off there customer service was excellent! When in to have my car windows tinted, first time, the lady and gentleman educated me on the options I had and explained the different types. Which I appreciated greatly, they were prompt promised me hour and half and got car back in hour!! Great place with great customer service!! I will be going back, I recommend that you guys check them out! Thanks again guys!
I recently stopped in to have my car windows tinted and the experience was top notch from the beginning. Scheduling an appointment was fast and easy and I received a reminder text close to my appointment! The technician was extremely knowledgeable and helpful when it came to picking the best tint option. The job was performed promptly and my car was ready at within the prearranged time period. I will be telling all my friends about the quality, affordability, and excellent customer service of this shop. Thank you!
This company treated my wife and I like royalty, from the time we walked through the door. Black Optix Tint is the best around hands down. Great service and people,not to mention my tint was flawless. Im allowing them to install a lift kits on my Jeep Wranglers next week then wheels and tires next. Thanks Black Optix Tint for the great service!!!!! I love this company and so will you.
I needed to get some tint removed and then reapplied to some doors and a window in an office setting due to scratches in the old tint. I contacted several tint companies in downtown Richmond and Black Optix was the quickest to respond. They came the day after I called to take measurements and quickly gave me a quote. They arrived the next day to install. The installers were very personable and worked cleanly. I still havent received some of the quotes back from some of the other companies that I reached out to and the job is already done. Everyone I interacted with was friendly and professional from the installers to the salesman. I will definitely work with them again.
If you are in need of quality customization for your car, truck, SUV or motorcycle, then look no further - Black Optix is Richmonds best choice for those customization needs.Randal has assembled a top notch team of professionals to help with selecting the right products to customize your vehicle and install them to meet your expectations.I have had several vehicles customized with Black Optix and have been very pleased with all the work completed. The work was always completed on-time, installed correctly and at the price I was quoted.Thanks Black Optix for exceeding my wants and needs with my vehicle customization.
I have been getting work done at this location for many years. Auto starts, window tinting, pin strips and most recently fog lights that involved replacing the front bumper. Each time the work was done professionally and their prices have always been competitive and in most cases cheaper. The staff is friendly, educated and they want to satisfy the customer. Quality parts and convenient hours add to the reason I bring my vehicles to them.
Absolutely AMAZING customer service! They were super busy and made the time to squeeze me in. I messaged them online to get a quote around 10:30pm, and by 6:30am, I had a quote! I went in that day, had an appointment, and my car looks fabulous with its new upgrade! Donny was very knowledgeable and personable. He never tried to sell me more than what I needed. Since this was my first time tinting, Donny made sure to go over everything with me, in case any flaws were to ever occur. Thanks Donny!! HIGHLY RECOMMEND BLACK OPTIX TINT.
Great experience overall. They helped me picked out just what I needed. The tint looks great and the cars sounds great. Thanks guys.
They were very quick at responding and were able to get me right in for tint but it did take a little while. I think they need a few more workers. Took 2 and 1/2 hours for the one guy working on it. He did a great job though!
I needed to get some tint removed and then reapplied to some doors and a window in an office setting due to scratches in the old tint. I contacted several tint companies in downtown Richmond and Black Optix was the quickest to respond. They came the day after I called to take measurements and quickly gave me a quote. They arrived the next day to install. The installers were very personable and worked cleanly. I still havent received some of the quotes back from some of the other companies that I reached out to and the job is already done. Everyone I interacted with was friendly and professional from the installers to the salesman. I will definitely work with them again.
I was satisfied with the service. They were able to accommodate my time. Special thanks to Randal who handles the marketing for all locations and Kamal who is the owner.
These Guys work on my ca and did great work. And for me to drive down from Maryland even though I was going to be in Richmond sounds a lot. I will be doing business here again.
I brought my wifes car in to have the windows tinted, and I was amazed how quickly they got it done. They answered every question I had, and introduced me to the other products and services they offer. These guys provide great service at a low cost.
Amazing customer service! Donny is a man of his word and works hard to make his customers feel well taken care of. The tint job was done in record timing and looks great! The radio install was always a well done job. They went above and beyond with little touches, even though they were extremely busy.Highly recommend this Company!!
I purchased my rims and low profile tires from Black Optix and I get compliments on my wheels every time I park my car and some times when Im sitting at a stop light. I love my new rims! The customer service was great. The office manager assisted me in choosing my rims and she was very knowledgeable about the different products. As soon as the rims arrived at the store, I received a call from Black Optix and the installers installed my new wheels the same day. I was so happy with the new look on my car and I even had my windows tinted. The service was great and the price was just right.
Anthony and Roland hooked me up. I called that morning and they had me in and done by 2 that afternoon. They showed me what the tint would look like in their showcase and showed me what it would look like on vehicles. The options were welcomed. I wanted a tint that would block the heat, not take away from the cars aesthetics, and keep my profile on the inside to a minimum. Im happy to report I got everything I wanted and more. Thanks guys!
Use to get good service here but left the car for almost 4 hrs no tint done and the radio wasnt installed. Will have to find a new tint spot. Such a shame because under previous owner or employees Ive had at least 5 cars at this shop
They did a solid job on my Cadillac X TSI have no complaints. The tent looks good even though I didnt get the really high quality 1. The car was done when they said it would be done.
I highly recommend Black Optix Tinting. They are professional, knowledgeable, and a customer orientated business. The Owner Randal is personally dedicated to providing the BEST in Tint and Customization service for your vehicle with remarkable customer service. The Professionals at Black Optix Tinting will go above and beyond for each customer. They provide VIP treatment and do amazing work.I will always take my vehicles to Black Optix Tinting.
No good
I always do my homework before I buy something. I contacted Audio Express and some other big companies around Richmond. All I wanted to do is to install a amplifier on my boat that my wife gave me for Christmas and both companies gave some outrageous price and started blowing smoke on the phone. I contacted Black Optix Window and he gave a good price right away without any hassles. They did a wonderful job and the sound is amazing on Lake Anne. Everyone was super friendly and highly recommend them and will continue to go see them!! Thank you
Very Professional and Great Service! They were able to fit me in on short notice and still have my truck ready by the time I needed it back. Assisted with the tire selection, since I wasnt familiar with the tire service. Went in for tires and came out with tires and tinted windows. I got a smooth ride and love my new tint.
I went to Black Optix Tinting today to tint my 2015 Altima. I wanted a tint to keep the heat out, protect the interior, and add some style. After they explained the different tints and benefits, I choose the top grade for my needs. There is an immediate difference on the cabin of the car to be much cooler. Looks great too! Thank you for great service.
Great experience! good customer service. The lady at the desk greeted me and treated me like how a customer is supposed to be treated. My car came out great! better than i thought it would! and their pricing is soooooooo affordable! I am so satisfied with my service that I will be recommending them to my friends and anyone who needs tints or any other services! Cant wait to go back so I can get a back up camera installed!
Great customer service and top notch work. Went the extra mile with an install and am very pleased. Best tint shop in town,hands down! Customer for life. Thanks again guys.
This company treated me like royalty, from the time I walked through the door. Black Optix Tint is the best around hands down. Great service and people,not to mention my tint was flawless. Im allowing them to install a lift kits on my Jeep Wranglers next week then wheels and tires next. Thanks Black Optix Tint for the great service!!!!!
Roland, Joey, & Ant did an awesome job with my tint! This establishment is professional, reasonably priced, and the customer service was beyond expectation (especially for someone whos a stickler for that). They took good care of my baby and Ill definitely be back for more work to be done to my car and Im definitely recommending them to my friends and family.
I just had my windows tinted and a remote start put in a 2014 Tundra. They did such a great job I am going to head back for my new tires later this week. Highly recommended.
These guys never fail me... Three cars already tinted from here within the past year; I drive 30 minutes to their location just for their Excellent Customer Service. Had a remote start that was giving me trouble. The owner replaced it free of charge! Theyve earned a customer for Life.. They have a location in Myrtle beach too, one of the owners is usually down there.I would advise you to call in before you buy any coupon online, better deals in store. Also make it to your appointment on time and call ahead because they get busy quick !
This place is great. Awesome prices. They carry tons of brands. They have better quality and different types of tint, whereas most other shops only have one type and its cheap film. Staff is knowledgable. Installers and techs can handle any job. Ive been going to this shop a lot and every time had a great experience. Definitely check them out. So far they have taken care of my tint, audio, alarm and lights. 👍👍👍
I had been driving around getting quotes to have my dashcam hardwired and mounted. The manager Isaac not only gave me the best price I could find, but did the install himself on the spot to get me taken care of. Super clean and fast installation. Highly recommend!
Went by during their soft opening for a special on tinting for my VW. Did 20% tinting all around. Its been a week and so far they look amazing. The edges look good and no bubbles from dust spots. Mickey was super helpful in helping me decide on which brand I should go with. So awesome to have cool new tint shop here in Mt. Pleasant.
Had some LED lights installed in the bed of my truck and they did a fantastic job. Have worked with Donnie before on a stereo job and is great to work with. He knows the automotive industry very well and is a great people person that will work to earn your business.
Donnie the manager did an excellent job in helping me resolve my Groupon issue. The store was clean and they did an awesome job tinting my 2003 Toyota Camry. If you have any automotive upgrades, you should check them out. They have monthly sales and if subscribe with your E - mail address, they will keep you posted on all sales.
Awesome service and very knowledgeable staff. The professionalism of Black Optix Tint was impressive. I went in scheduled my appointment and had my windows tinted the following day. They did su h a wonderful job that I allowed this store to install my audio system, since it was lacking features of newer vehicles. Satisfied Customer!!!!😀😀😀
I got some headlights here and I am very pleased with the time it took to install, and that I was aware of all possible options. Definitely go for the HID kits over LEDs, but they can do almost everything. Only problem I had was that I was told the lights would be installed a certain day, and it ended up being a day late.
Black Optix Tinting installed my tint and Navigation system, outstanding workmanship and very professional. I shopped around but did not feel comfortable at some of the other local businesses. Black Optix made me feel very comfortable and treated me like royalty.5 stars!
I just got a remote car start installed by Tremaine and he did a GREAT job and I wish I got this done sooner!!!! Arshelle explained everything to me and she was a delight as soon as I walked in. Great staff and customer service and I couldnt be happier. I am definitely recommending all my friends here!!!! Now I can get into a nice warm car in the morning and when the summer time hits the car will be nice and cool inside!
These people are great!!! I got to meet Anthony, Arshelle, and Tremaine!They knew exactly what I wanted done and what I was looking to do. Their prices for what I wanted done was not to expensive for me. I would in courage this place to everyone I know to get there stuff done the right way. Again thank you guys and Ill be seeing you again soon!
I brought a set of precut lamin-x tail light tint overlays to Black Optix to apply. I could have done them myself but figured that I would take it to the professionals to make sure that it was done correctly. After installation, they were all cut up, bubbling, and not covering large portions of the tail lights (see pictures.) They assured me to wait a couple of days for it to settle and it would start to look better. After a couple of days it started to look even worse. I went back to the shop to correct and they started wrapping a portion of the tail lights with their own tint material which was scratched up and had holes in it. I told them not to continue. I went up the street and purchased a spray tint from a local auto parts store. The manager who was there sprayed the tail lights with the spray quickly and told me they would refund my money for the tint. I preferred the look of the actual lamin-x tint but made do with the spray tint. When I spoke to the owner on the phone he became combative and tried to deny a refund. After I said I would dispute the charge with the credit card company, he then agreed to refund half of the price. They also sneakily charged me an additional fee to use a credit card and charged me for “shop materials” the first time even though I used my own tint. I had my windows tinted by them too and they’re already bubbling up. When I was there last, someone was also there getting their rear tinted window fixed that was peeling shortly after them installing as well. These guys don’t seem to have the experience necessary to do this kind of work. I’m trying to save others from going through the kind of hassle that I went through.
I had a really bad experience at the black optix tint on midlothian turnpike I have been back and forth up there for them to fix my tint that continues to have bubbles in it the owner keeps giving me alot of excuses as to why the bubbles keep coming back from it being cold to the gasket on the window to dirty windows he has redone it every time I went but I live about 45 minutes away from this place and dont have time to keep running back up here 5 times for the same issue if you go here be prepared to go back because your tint probably wont be right avoid this place
I had a Pioneer NEX radio with backup camera and apple play installed on my 04 explorer sounds great. I also got window tint which only took about 30 min. The manager treated me like a valuable customer . Overall happy to support local businesses and will be going again for window tinting and tires ON MY husbands car next! They are awesome!😀😀😀
On my 3rd car with Black Optix. Ive have received services for tint, rims and tires, and audio. They have not let me down
Friendly atmosphere, wonderful customer service. Took a little longer than I expected, but the shop manager remembered I said I had homework to do and encouraged me to get my work done so it was ok. The only problem I had was, I had just gotten my car detailed for an event I was going to in a few hours and for whatever reason, they sprayed my car down BUT DIDNT DRY IT so I had ugly water spots all over my freshly waxed car that I had to wipe down when I got home. Made the fresh tint job not look so hot after the water dried on it. After the wipe down tho, my 2011 Buick Lacrosse looked straight out of the brochure! Good job guys!Oh, I forgot to mention, they price matched another quote I got and upgraded me to the carbon film (think thats what it was called.
Great and sweet staff.. Worked with me on my tint.... Squeezed me on the day I requested! Then I realized my tint I picked was a little to dark, they squeezed me in the next day to lighten it!!!! Now my dad has a appointment for tint!! Most affordable tint in the city
This was my very first time using Black Optic Tint & Audio and wont be my last. From the time I walked in the door I was treated with such courtesy employees, till the time I left. They did an excellent job tinting the windows, for a phenomenal price!! I would highly recommend them to a friend or family member.Thanks again guys, Im very happy!
Very professional with excellent customer service. I really like that they had many options to choose from with the tint and offered other services as well. If you are looking for quality work this is the place.
Just got a set of 20s yesterday and I love them also got a remote start and work perfect. Very kind and reliable staff highly recommendable to all of the tuning enthusiasts people. Looking forward to do some more stuff to my car.
These guys responded to my email quickly and answered my questions about my tint. I went with the Extreme Optics because it blocks out most of the heat and UV Rays. Im going back soon to get my Sunroof done as well. The guys told me my tint would bubble up and it did then it went away like they said. Awesome work and friendly. Tint has a lifetime warranty as well in case something happens such as future bubbles or scratches
This company is so great they will have locations overseas in the next 5 years! Excellent across the board! From sales, installation, very communicative with email-relay. Very impressed!!!!
10/10. I can honestly say the owner has always taken care of me and even when hes not there the staff always took care of my needs. Maybe not at this location but I can honestly say Ive Been doing business with this company since I was able to drive (about 8 years at the original location) Probably taken 5+ cars here for anything to stereo, tint- HIDs remote start. If I ever had an issue with the quality of work they stop at nothing until Im 100% satisfied. No questions asked, do business with these guys!
Recently had my sisters 2 door tinted for her birthday. Service was done faster than expected. Best price by far and a very friendly and knowledgeable staff. Will be back to get upgraded sound system soon. THANKS!