user
GameStop
1531 N Parham Rd, Richmond, VA 23229, United States
Appearance
GameStop
Comments
Ni
Review №1

When I was 19 Mike Adams interviewed me for a 20 hrs a week keyholder position and asked me about the quality of my relationship and if I was planning on getting pregnant

We
Review №2

Got in and out with what we wanted. Knowledgeable staff.

Ja
Review №3

Nice place and very nice people. Dont talk for too long or youll have to use the washroom ❗

xe
Review №4

The guy that was working was a great help getting my kids something appropriate for their skill level. Really helpful. Would do again.

Br
Review №5

In a time when brick and mortar retail is dying, especially in the game industry, it is really sad to see the condescending attitude the employee at this store shows. He may not mean to, but it’s blatantly obvious if you simply ask him a question. His name is Ryan. Middle age guy, dark hair, balding

Cl
Review №6

Very interested, if youre a game person!Went there for my grandson.

Ja
Review №7

Went to buy myself some shares, came out with a few shirts and video games

TA
Review №8

The gentleman working there by the name of Michael is a down to earth dude. Just got 2k20 and had a great conversation. I will be coming back to the store for the next game I get.

er
Review №9

Awesome place everyone is very helpful and knowledgeable

Cy
Review №10

I love GameStop. They always have a list of new games coming out which gives me motivation to beat my current games I have. 😁

Sa
Review №11

Would recommend for almost all of your gaming needs, missing a few things but still awsome.

Ry
Review №12

You can stop there for games. Average game stop quality you know what to expect though a surprisingly good quality selection of used games though.

M
Review №13

The staff at this store is always pleasant and helpful. Great customer service, thanks for your help today Spencer!

Ke
Review №14

Friendly staff, doesnt harrass you the way some do. But they refused to sell me an age restricted game because I didnt jave my picture ID. Im 33. My hair is thinning, I dont look like someone that gets nearly as much sleep as I should, I have no teenage qualities left. I get policies, but I wasnt buying vodka, its a game.

Ja
Review №15

Customer service was s*** at the Parham location. Not to mention the workers dont have any knowledge about the product they sell. The only reason Im still there is because it down the street.

Tr
Review №16

By far, my favorite Game Stop. Especially if Major Mike is working. Knowledgeable and friendly.

Da
Review №17

Awesome atmosphere. And have all your gaming needs in one spot

Ge
Review №18

At my age...not my.place. Took great nephew. He was in heaven.

As
Review №19

I personally like all the employees and just the atmosphere.

Ca
Review №20

If you love gaming and nice customer service you love this place

An
Review №21

This is a great GameStop. The staff is very friendly and there are always a huge selection of new and preowned games. We are in here often!

bl
Review №22

Been taking my kids to this place forever, staff is usually friendly and knowledgeable, store is clean and organized

Le
Review №23

Always a pleasure coming into this specific location. Everyone is very friendly and helpful.

D.
Review №24

The staff at this location are always friendly and helpful, it is definitely my favorite location in the area to visit.

Ch
Review №25

Worst GameStop experience ever. The cashier didnt even say one word to me at all. I spent 20 minutes in the store looking for a game and wasnt offered any help. Dont know if this guy hates his job, but he definitely shouldnt be working here. And it isnt just him.Everytime II com here I deal with a depressed non welcoming attitude from most of these people who work here. I live right around the corner from here so going to this location was supposed to be a convenience, but not any more. I rather drive to short pump and spend that extra gas just because I know they will treat me real nice over there. This location is pathetic and sad like its employees and would advise other people not to go here because the customer service isnt worth what GameStop rips you off for.

gu
Review №26

Awesome people helpful and very knowledgeable about games.

We
Review №27

Great service from the staff here!

Mi
Review №28

Never had a problem. Always great service.

Ri
Review №29

I stopped by to trade in a few games and I was totally treated disrespectfully. I was not greeted upon entering the store, I was skipped in line because of the worst Gamestop employee RYAN S & then when I finally make it to the counter, RYAN S. snatches my games off the counter very aggressively. This guy had a serious attitude problem and did not try to hide it. I asked him was he having a bad day & he replies no are you? . lol someone needs a little more training when it comes to dealing with the the general public aka paying customers aka the backbone of the store. I chose not to spend my money at this location because of RYAN S. the Gamestop employee, I suggest you go to another location for your gaming needs where you will be greeted and respected.

Ma
Review №30

Great place for gently used games!

ab
Review №31

Ive been purchasing my games here for some years now because its closest to home, but over this time span Ive recognized a trend of bias. I see certain people make their purchases and make their trades with no problem but when I do theres always an issue of sorts. To be clear all my games are kept in tip top shape, so I expect no haggle when I trade toward another game. I mean Ive even been there to purchase a PS4 system in the past and have had the manager smirkingly tell me they have none in stock and that I would have to go to another store. Its like a little game they play around closing time. On another occasion Ive had a counter person boldly tell me my trade couldnt be accepted due to being scratched while there was CLEARLY no scratch on the disc. Took another GameStop employee to tell her there was nothing there and my trade was completed. After another bad trip there today I think Im just going to cash out my reserves and just travel an extra few miles to purchase my games. This is ridiculous!

Sr
Review №32

Good small Game store

Se
Review №33

Really great service and they always have what Im looking for

do
Review №34

Great i get all my pre-orders there and they make sure your satisfied before you leave

Da
Review №35

Game stop is always cool. You cant beat the price on used games.

Br
Review №36

Just watched an employee get shut down asking a customer if she wanted a boyfriend. It was very cringe inducingAlways has some lame excuse for why this location cant fulfill basic services other gamestops can. Cant do cash trade in because you dont have cash? What kind of short sighted nonsense is that

Li
Review №37

Great place to find games used and new

Br
Review №38

Quick and fast and very friendly and helpful

Ev
Review №39

This is hands down my favorite gamestop in the area

Ja
Review №40

Very good

Ja
Review №41

Its Friendly an the service is great an its always an calm atmosphere

st
Review №42

Great atmosphere and great people

Ry
Review №43

They were alright... Somehow I got convinced to renew my membership even though I never go there...

Er
Review №44

5 Star quality and they actually know good games from bad every store doesn’t know

An
Review №45

Good place to go

Th
Review №46

Good service and great games

Ni
Review №47

Its lit

Ma
Review №48

Known the store manager Mike for twenty plus years only place I trust for my gaming needs.

IC
Review №49

Very Good Computer game shop

Jo
Review №50

Fantastic customer service

Je
Review №51

Dont try calling. They rarely pick up and when they do they put you on hold and never come back.

Do
Review №52

Great service and games

fe
Review №53

Great place

Je
Review №54

Good games

Ju
Review №55

Answer any game questions you have but sometimes they dont speak

nv
Review №56

Nice employees

Ro
Review №57

Ok

KB
Review №58

I found what I needed

Ed
Review №59

What can you say about GameStop

Ma
Review №60

Helpful attendant

Mo
Review №61

Very friendly staff.

El
Review №62

Games! Yeah!

Jo
Review №63

Ryan rules!

Ty
Review №64

Scam

Ja
Review №65

Friendly salespeople

Ni
Review №66

The representative who was there didnt want to service me and my friend- horrendous. Hate to say it but felt profiled. This site off N Parham and Ridge-- do not recommend 0/10. Went to the one off Brook Rd and E Parham-- way better. Friendly, knowledgeable and efficient staff. Go there.

Ja
Review №67

Friendfly staff..good deals..well organized

Id
Review №68

Good prices on the games Good variety

Sa
Review №69

Because is good

Ja
Review №70

Their 787y7lo b

Information
31 Photos
70 Comments
4.1 Rating
  • Address:1531 N Parham Rd, Richmond, VA 23229, United States
  • Site:https://gamestop.com/store/us/va/richmond/6488/ridge-shopping-center-gamestop?utm_source=gmblisting&utm_medium=organic
  • Phone:+1 804-282-0845
Categories
  • Collectibles store
  • Cell phone store
  • Video game store
  • Electronics store
Working hours
  • Monday:12–8PM
  • Tuesday:Closed
  • Wednesday:7AM–10PM
  • Thursday:10AM–8PM
  • Friday:11AM–6PM
  • Saturday:12–8PM
  • Sunday:12–8PM
Service options
  • Curbside pickup:Yes
  • In-store pickup:Yes
  • In-store shopping:Yes
  • Delivery:No
Health & safety
  • Mask required:Yes
  • Staff wear masks:Yes
  • Staff get temperature checks:Yes
  • Safety dividers at checkout:Yes
Planning
  • Quick visit:Yes
Payments
  • Debit cards:Yes
  • NFC mobile payments:Yes
  • Credit cards:Yes
Similar organizations