Garage Door Geeks were great. I had an issue with a belt on an older garage door and contacted them on a Tuesday afternoon. After discussing options (the garage door opener was really old) the best route was to replace the equipment. Their prices were fair and honest.Fortunately for me, they had a job that had been rescheduled and were able to come to our house the following day. They showed up on time, did the work agreed upon in a very timely manner and left the work site immaculate. A+ for communications and service.
One of the springs broke on our garage door. These guys were very responsive, professional, and easy to work with. They resolved the broken spring quickly and then some! For years, our door could be heard down the block. They left it running smoother and quieter than it had ever been. There was no extra charge for the tune-up. We only paid for the spring replacement. We are very glad we went with the Garage Door Geeks.
I had to replace my garage door as it reached the end of its life. Got their reference from Nextdoor app and so called them. They came on time and provided a reasonable estimate.The actual work was done ahead of time and the overall process of installing the garage door & a new door opener too concluded ahead of time.I am very impressed with the professionalism and would strongly recommend them.
Quick response… I had problem and I had to replace the garage door and the opener… I got quote quickly. The work done also in short time.. the quality of material have been sued is high. Josh is great to explain to me the work process.. very professional team. I highly recommend garage geeks
This company is great to work with, their prices and service are both excellent. The owner showed up on time to give an estimate and was very thorough and took time to answer all my questions. When the garage door arrived (wait time is a few months currently) the install was quick and the guys did a great job. I highly recommend using Garage Door Geeks.
Have used Garage Door Geeks at two homes over a few decades and they have never failed to do right by us. They explain what they are doing, offer you choices and alternatives, including waiting and not doing work when the items have an extended life of use and dont need to be replaced. Also had service calls where they charged nothing because they said the problem was covered by their warranty, which is very rare these days. They are respectful and fair, which is rare, and valuable any day.
They were very accomodating. Spring broke and they were able to come in less than 30 minutes. The service person was very nice. In todays world you dont fine people who are polite and come in 30 minutes.
These guys we’re great! Service with a smile. Efficient fast and very informational and helpful in getting my garage door motor exchanged set up with Wi-Fi etc. Very patient.
OUTSTANDING COMPANY! Very professional, clean, fast (but totally perfect) installation. Josh and his installer were very knowledgeable and informed us (Steve Payne) of every step and tested with him before they left. Highly recommend this company!
Kevin was prompt in returning my call regarding garage door estimate. He worked around my schedule and was very knowledgeable and explained process and timing of everything. Exactly on point! I had a very old garage door...original to the property. He explained how codes and safety features had changed and what to be mindful of when deciding on combining old and new parts or going with complete new system. I did not feel pressured into buying. He simply provided information for me make an educated decision. He communicated estimates, details etc. promptly. Josh contacted me the day of installation, was prompt and attentive to detail. Moved things back where he found and cleaned up beautifully. He took before and after pictures and explained the system in detail. He was efficient and tidy! I was most impressed with the safety features, aesthetic appeal of the product and the incredible customer service! Thank you Kevin & Josh! You guys are great and am most appreciative of your service! Highly recommend!
I was given a time frame of between 3 and 5 and was told I would receive a call when someone was on the way. I received a call at 2:30 letting me know someone was on the way and at 3:05 Jason was pulling into my driveway. I was told it would take about an hour and again, he hit the mark. He was very professional and easy to deal with and had a wonderful sense of humor. He explained everything in terms I could understand and made sure I knew how everything worked. He is a wonderful individual who takes the time and patience to insure customer satisfaction. Would definitely recommend this company for any garage needs you may have.
I had a terrific experience working with Garage Door Geeks. They not only kept me informed throughout the order and installation process, but also met my tight timeline! Kevin and Josh were both extremely nice and explained everything. I highly recommend this company!
Polite, friendly and extremely knowledgeable. Did a great job. Didnt push to oversell other options. Great company! Would definitely recommend.
Wonderful experience. Josh was incredibly knowledgeable and very quick with the repair. He called to see if it was ok to show up early, came when he said he would, and explained all the options in detail for me to make an informed assessment of what was needed. It was an all-around great experience and the cost was under what I expected.
Very professional, attentive and courteous! 2nd time I’ve used them! 5 STARS !!!!!
Very friendly, kind and professional. They were able to come out to me the day after I called and were informative and quick. Definitely recommend.
I had a difficult time finding garage door repair that were professional and knowledgeable. That was not the case with Garage Door Geeks- they provided the BEST service. It was timely..efficient..and professional. I will not use another vendor- only Garage Door Geeks for me!
We couldn’t have had a better experience with this company!! Josh was super helpful and friendly, knowledgable, and efficient. He did an amazing job installing our new garage door openers and we are very happy with them. Well worth it!!
Same day service. Polite, knowledgeable, and quality repair with 5 year warranty. Second time using this company, highly recommended.
Called around for a few quotes and was very happy to find that Garage Door Geeks was less expensive and faster to come out for replacing our broken spring. Very professional when they came out and took no time to get the job done. I would definitely recommend them.
On time, knowledgeable and fast! Checked out all aspects of the door and track. Easy to understand explanations of what, why and how my door was operating! It was fixed and they were gone! A definite two thumbs up from me!
Technician Josh was super knowledgeable and fast repairing our garage door motor. Definitely I would recommend them. I was able to schedule second day of my call 📞😌. Great price and service 👍
Josh and team did a great job recommending and installing our new door motor. Thank you
Garage Door Geeks is awesome!! They came by the day I requested service, fixed it quick and were thorough. Phenomenal
Josh is friendly and professional. He provided a quality job in an efficient time frame. Amazing person and company. We would highly recommend Garage Door Geeks for all of your garage door needs!!
Very prompt and friendly service. Garage Door opener has good warranties. Install technician very polite and explained everything well. He even programed my car home button to use as a backup to the units that are provided.
Reasonably priced with outstanding customer service. They are back-logged with orders, but they are worth the wait.
I believe the man that came to help out today name was John. He was exceptional. He was able to resolve my issue very quickly. He also took the time the walk me through the process and educate me on what the issues were. This was exceptional customer service! He was nice, professional, called ahead of time and came early. I highly recommend this team to anyone experiencing any issues. This was great!
Many home service companies are “fine.” Garage Door Geeks is fabulous. When Josh arrived for our estimate, he was prompt & polite, friendly and informative. He & his partner installed our new door, motor & keypad quickly and walked me through the installation. The new door is amazingly quiet & the price was great. I don’t usually share reviews, but this one was worth writing. Thanks, GDG!
Always have such a great response time and reasonable prices. They always explain things so I can understand them which I appreciate as well.
Amazing does not begin to cover how well Josh did replacing our garage door opener. Honest quick and efficient. Arrived EARLY! Thank you so much.
I cannot praise this company higher. After the company my home warranty sent out not only dropped the ball, but then would not come back to correct the problem, Garage Door Geeks came out the next day to help us and at an extremely good price. They went well out of their way to provide great customer service and I would most definitely recommend them to anyone.
Garage Door Geeks installed my garage door opener. First, they were honest about pricing and installation. Yes, I contacted others, but Garage Door Geeks offered the best price on a reputable opener. In addition, customer service has been superb. I highly recommend Garage Door Geeks! It makes no sense to install one yourself and pay the upcharges from the big box stores for installation. Have Garage Door Geeks provide and install your openers.
Speedy same day fix for my broken spring. Very professional and gracious for the business. Would highly recommend to others.
Great job guys. Really easy to work with them. They fixed my garage door, and put it back intact. Special thanks to Kevin and Josh. Really appreciate you guyss quality of work. Josh is really fun to work with...very energetic and focused. They call you before time and will be there on time. I Highly recommend Garage door geeks..
Garage door spring broke in the morning. Called one garage door repair company. She said she would need to route my request for service dispatch which would then be followed by a diagnostic service visit and fee. At that visit, repair parts and labor estimate would be provided.I called these guys and spoke with Kevin, the technician, and he provided me an estimate, repair tasks and time needed while on the call. Later that same day, he showed up at the appointment time promised. Extremely pleased with Kevin, his work and the result!
These guys were recommended to me by a few people. Very easy to deal with up front to schedule an appointment. Told me the price and it was more than fair. They stayed in contact and showed up early. Had the garage opener installed in an hour or so. Extremely clean work. Wish more contractors were like these guys. No need to shop around. You might be able to save a little bit but you will wish you called the Geeks because you can’t put a price on piece of mind.
Our garage door was not functioning and we had been told by another company wed need to replace it for a steep price and very long wait (10 weeks). Thankfully, a neighbor recommended Garage Door Geeks to us - Josh arrived promptly and was able to FIX our door the same day!!! We are beyond pleased. Thank you!!!
Our Geek Josh was very knowledgeable and was kind enough to explain why we had had an issue as well as how to make sure the issue didn’t recur. He lubricated the door and showed us how to reset our keyless opener pad. We will most certainly call Garage Door Geeks in the future!
Great company to deal with, the owner answered the phone and came to give the estimate. Had my new doors installed within a week. Highly recommend!
Our torsion springs snapped and we were recommended by one of our neighbors. Garage door geeks were easy to work with on scheduling and even reached out prior to their arrival. Once they arrived the were polite and professional. The quickly got to the fix and even identified and additional potential issue with a frayed cable. They were super thorough and even adjusted the door itself to ensure that everything lined up properly. I highly recommend them to anyone that needs any work done.
Garage Door Geeks were prompt, friendly and knowledgeable. They fixed the problem quickly and efficiently.I would highly recommend Garage Door Geeks to friends and family.
Josh was great...he was on time, knowledgeable and a pleasure to work with. Great customer service is hard to find these days and Josh proved it is still available. You could not go wrong with this company Garage Door Geeks.
Garage Geeks are genuinely fantastic. I’ve had them come out twice now. The first time I thought I was going to have to replace the whole garage door. They were able to repair it—getting it looking almost like new—and saved me a ton of money. The second time I *did* have to replace the door (after having run into it two more times) they were incredibly prompt, polite, worked faster, and very reasonably priced. I’d recommend these guys to anyone!
These guys are true pros. Their communication and follow through was excellent. Most of all, the attention to detail during install exceeded my expectations. If you want an affordable high quality product, installed by professionals you can trust, then Garage Door Geeks is your company!
Fantastic job replacing my garage door and opener. HIGHLY recommend!!!!
Garage Geeks went out of their way to get me a new garage door as soon as possible when my garage door broke. Their service and knowledge were outstanding. I would highly recommend them to anyone. Great Job
Great customer service- great attention to detail— I would highly recommendV. Leabough
Professional, friendly and reliable. I would definitely recommend.
Called Garage Door Geeks at 8 AM on Monday and they had my door fixed by 2:30 the next day. Super fast, friendly, and reasonably priced. No waiting for parts or anything — everything on the truck.
Garage Door Geeks provided a great service, and we were completely satisfied with our experience. They arrived promptly, removed the old door, and installed the new one efficiently and expertly. We would absolutely recommend them to anyone looking for garage door services in the Richmond area.
Garage Door Geeks really impressed me. Kevin showed up within the window of time that was originally given, exactly when he said he would arrive in the courtesy call, and proceeded to diagnose and resolve my garage doors issue in a very competent and friendly manner. I could not be more pleased with the service and expertise. I wont be calling anyone else for my garage door business!
The crew did a fantastic job. Everything was better than I expected. The price was fair and they made sure I was satisfied before they left. Would highly recommend.
Josh arrived on time and quickly determined the problem. Our opener was 25 years old. Replaced motor, motor, keypad, remote and wall control quickly. Also reprogrammed the built-in car remote in about 90 minutes. Highly recommend them.
The guys were awesome to work with. They are competitively priced. They arrived on time and completed job sooner than predicted. I would highly recommend a great small business to work with.
Kevin did an awesome job. Great same day service, prompt, and thorough.Repair cost was very reasonable. Well Done.
This company is fantastic! Prompt service! Saw me the same day I called and showed up on time, just when they said they would arrive. Quick and efficient repair done and fair pricing. Locally owned and operated...was the icing on the cake. Need a garage door repair? These are your “go to guys”!
I called late yesterday when a spring broke and they came out this morning! Great service, and the best price I was able to find. Thanks, Kevin!
Josh made the experience of having to replace my garage door awesome. He was very professional and nice, genuinely a nice guy. He completed the job very quickly and efficiently. I most definitely recommend Garage Door Geeks ; from the first time I called until the install, it was a pleasurable and professional experience.
Josh came out and replaced 2 garage door springs on a double car door. Job went quickly in a professional manner. Good price with much better springs, rated for 50,000 cycles and designed to perform for many years past the standard replacement springs.
These guys are top notch! The pricing was fair and the work was quick/thorough. If I get another garage door, I will surely have them on it!
Great service and price
Kevin replaced my garage door keypad. Excellent customer communication, expert service and fast, fair price and took the time to explain what I needed. A neighbor recommended them to me, and I am passing this on.
Josh was fantastic and did a great job. Highly recommend them and will use them again if needed.
Excellent service and installation was perfect. Would recommend to others for garage door installation.
I called on a Tuesday afternoon about a broken garage door opener. It was repaired and working better than ever before 11 am on Wednesday. Josh was knowledgeable, courteous and did a great job. He explained what needed to be done and why. I’ll definitely call Garage Door Geeks again next time I need a repair or replacement.
Very professional, knowledgeable and efficient. We called for a repair, but reviewed the repair cost v. the cost of new garage doors. Doors were ordered and once they arrived, they were installed in a day and look beautiful. Highly recommend this business!
Called with an “emergency” he was crazy busy so made an appointment. He called the day of the appointment and offered to show up early. He spent only a few minutes to diagnose the issue properly I might add. He showed me the failure and it matched the issue we were having. He replaced the worn out carrier bearing brackets. He also lubricated and tuned the door when complete. Total time : less than an hour ! Efficient, friendly, honest and timely. Price was much less than what I had expected and worth it! Thanks, Joey.
Im an old school kind of guy and therefore seek, from businesses, amenities beyond costs. I like hearing a voice on the other end of the line; courteous service; a diagnosis based on investigation; respecting appointments; honoring commitments; and responding in a timely manner. Garage Door Geeks did not disappoint. I received superior service.
Im a restaurant owner so customer service is very important to me. My repairman (Kevin) was not only on time but also called ahead to let me know he was on his way.He arrived prompt with a mask and couldnt have been anymore polite and helpful. He replaced the needed part and the entire experience was great.In these unusual and difficult times just a simple please and thank you are important and so appreciated.Jay Pierce (Pierces Pitt BBQ)
Always on time, gives great service, and the price point.cant be beat.
David Cameron just completed replacing my garage door opener. He arrived exactly when he said he would and he and his helper were extremely efficient and very professional. His price was so very reasonable compared to other vendors. I would give him 6 stars if that were possible. Highly recommend to anyone with any kind of garage door problem.
A spring was broken on our garage door and many of my neighbors recommended Garage Door Geeks. I contacted them in the morning and they were there by the afternoon. They were able to repair our door same day and were very fair and honest. Definitely recommend!
We needed to replace our garage door and Id contacted a national chain for a quote. It was barebones and high. Someone recommended Garage Door Geeks, a local company. Kevin came out to give me an estimate right away. I accepted it, and they were out to do the installation less than a week later. The door was installed in less than 2 hours. It is beautiful, and my garage was left in perfect condition. Very friendly people, professional, prompt, perfect! Thanks for a job well done!
What a great experience. Garage Door Geeks came HIGHLY recommended by most everyone in my community. They did not disappoint. I was able to get an appointment for the next day. When I was running late, they worked around my scheduled and showed up for me. Josh was extremely professional, friendly, and efficient. He knew exactly what was wrong, kept me informed, fixed it perfectly! And their pricing is the best in the business. Will definitely use them again if needed!
Garage Door Geeks came out the same day and fixed my squeaking issue in my garage door. They went over what I can do if it happens again to fix it. They looked over the equipment and made recommendations as needed. I’ve used the in the past and always EXCELLENT service!!! I recommend without hesitation!
Josh was prompt, personable and professional. Job well done!
Great company. Will recommend them to my friends.
After a power outage our garage door wasn’t working so I called Garage Door Geeks. They came out the same day! Their communication by text about the scheduled visit was great, and Josh arrived on time. He was friendly and professional. We were extremely happy with the service from Garage Door Geeks and would definitely call them again.
Josh came out last night AFTER his last job of the day to replace our springs (less than 24 hours after I called for help), and get my wife her working garage door back. Fantastic individual and speedy process...not to mention the best price in town. Thank you guys!
Kevin was wonderful to work with. He was patient and kind, making sure all my concerns were addressed. Highly recommend.
Josh came and fixed our garage door opener after losing power. It only had to be reset, but Josh was prepared with extra parts just in case! I highly recommend Garage Door Geeks for all your garage door needs! 5 ⭐️s +
We had a sudden issue with our garage door not opening even though the motor was running, and a couple other small issues though those weren’t bothersome enough to be the reason we had them out. Josh was our technician. He was very knowledgeable about our unit. The door was a very easy fix. He felt the other issues were probably because the circuit was old. At some point, we may need or want a new unit, but he said it doesn’t have to be done now. I asked if he could check the circuit board, but he explained that the process for checking it could actually damage it and then require replacing the unit. Overall, I felt he was knowledgeable, respectful and honest. I’ll be happy to use Garage Door Geeks again.
Top notch! I shopped around. Best price. Also best customer service. Kevin and Josh are great. Id highly recommend Garage Door Geeks!
Josh came out to give an estimate and he made great recommendations for styling of our new garage door. We upgraded the color and style and it is beautiful!!! The estimate was comparable to others and the workmanship was prompt, professional, clean, and wonderful!!!
Very prompt and reasonable and polite
Honest, knowledgeable, prompt and patient enough to explain it to me. If I ever need help again I wouldn’t call anyone else.
Great service and excellent communication. Highly recommend Garage Door Geeks!!!
Very pleased with Garage Door Geeks. My garage door stopped opening, and I called this company upon seeing all the positive reviews on Google. Josh answered my call immediately and was able to come by quickly and have the matter resolved within twenty minutes.
It was super easy to book an appointment. Not only was the technician today super thorough with investigating the issue and having a solution but he was also honest about other areas that aren’t quite problems now, just stuff to be aware of. I felt absolutely no pressure to take care of them now, it was just for my own knowledge. I highly recommend, and when the day does come for the additional replacements/upgrades I’ll definitely be giving them a call first.
Kevin, Garage Door Geeks was very friendly and knowledgeable while answering my questions. He was also quick to respond to our request for service, arrived on time and finished when he said it would be done for the amount agreed upon.
Great work done efficiently and on time. Highest recommendation possible for Kevin and his company
Technician arrived promptly. Diagnosed and remedied my issues within 15 mins. Even offer a veterans discount! Very knowledgeable with a friendly personable demeanor. Will definitely recommend and call again if needed. Thank you!!
Howdy folks, had my garage door spring snap yesterday. Highly recommend Garage Door Geeks. They came out today and installed a new spring and everything is good to go. Ive used them before to replace an old motor and also for greasin up my garage doors and making sure theyre running smoothly. Cheers.
Installed a new garage door opener. Their price was excellent. The opener is incredibly quiet.
Excellent service: knowledable, friendly, honest, quick, family run small buisness, good value.
Very knowledgeable technician was on-site and made neccessary tension adjustment and lubricated all moving parts. Covid compliant and helpful. Was able to answer all questions plus offer good tips for future garage door repairs. Would use again....