R & S Erection of Richmond is an excellent company to do business with. We had a very positive experience doing business with them. The wires of my garage door popped out due to a spring breakage. They came right on time and replaced it for a new one. Their customer service is very helpful and the job the technicians perform is of high quality. I felt they take pride on their profession.Licio Dias
My garage door spring broke with a Big Bang. I called R&S the call was answered quickly by a very nice lady and a serviceman would be dispatched that afternoon.Marco arrived in little red van on time. He took one look. “No problem, take me about 20-30 minutes”. He had the spring, the knowledge and the right tools. The spring tightening tool was very clever.Do not try to replace these spring your self, they are dangerous.
Joel did a great job fixing our aging roll up door. Got the chain back on track, got it running smoothly and explained everything to me. Great service. Thanks R & S.
Fast & knowledgeable service. I called them to repair the broken spring. They did but we decided to order a new door.
I am a local property manger in El Sobrante, Ca. I have used this company literally about 10 times in the past 2 weeks! The office staff is responsive, professional, and very friendly! The most important part of my experience is MARCO! The man is simply amazing! He is very knowledgeable of his craft, and takes pride in his work. He is never to busy to take an extra moment to further assist me. If he was the sole face of this company I couldnt give them enough stars! Their entire staff sets the tone for all of my vendors! Make them your FIRST call.
My gate was serviced by Joel G...z, excellent event, very knowledgeable, prompt in-and-out no nonsense. Thanks Joel I look forward to my next PM.
They responded it to our issues, and the services they provided for us was done extremely will and professional we are really happy with our new rollup doors, we highly recommend them if you need rollup doors.
R&S serviced my garage door opener. Marco Fernandez came and did an excellent job. He was easy to work with, very professional, efficient and knowledgeable. As a retired General Building Contractor, I have seen such work done many times. When I need this work done in the future, I wont bother calling any other company.
The technician was very admirable because of his personality and his skills. We would love to hire this company again in the future and recommend it to our friends. Staff was incredibly personable and friendly!!!
Beto, an experienced R&S employee, answered all of my questions- in great detail, and cleared up all of my concerns without hesitation. He worked very hard all day with another employee, who he was training, and completed the job with perfection. The ladies in the office also answered any questions I had and were always very polite. 10/10 recommend R&S Doors
R&S Erection of Richmond has always been awesome to work with. They respond to our calls and are here usually the next day. They have fixed everything we have needed. Today, Ernie saved our life. His expertise outshined all vendors who we tried to call to fix a fobbed door. The parts are rare and he spent the time to take apart the entire mechanism to replace a tiny little part and put the entire thing back together again. Thanks to him we didnt end up with a resident having no apartment door. I cant tell you how Thankful I am for Ernie. - Varsity Berkeley Apartments Manager - Donna
The Tides is a multifamily community of 200 units, needless to say we have garage service issues regularly. From the time we speak to Gabby, the most helpful and friendly receptionist, to schedule work,til the time the work is done, The crew at R&S is fast, reliable and extremely knowledgeable! Marco is our main tech that comes out to our area, and the precision and knowledge paired with timely response, actual work, and follow up is remarkable! Never have we had an issue with billing, punctuality, repairs, small or big, or customer service. R&S is and will continue to be the only Company we deal with for Garage, Rolling Gates, pedestrian walk through gates and keyless access that we use here, and i highly recomend them for home repair as well. Overall R&S is grade A in my book
Had our garage door opener replaced. Very happy with the opener and the service. John did a fabulous install. Excellent job!
Excellent responsive and professional service. Frank was great to speak with and ensured that all building concerns were addressed.
Marco - did a great job getting the job done quickly and professionally.
Very professional and a great service!