They had the parts I needed in stock and repaired my cylinder while I waited excellent customer service would recommend them to anyone.
Fast &friendly Came thru with a bent hose and some major issues. Thomas and the guys got me on the road again. I Highly recommend them
Good people. Always helpful
MR.FIX-IT had our dump trailer in for some repairs at HESCO and they did a great job. Their staff were very pleasant to work with and provided great service. We would recommend to others for quality services. Thanks.
I bought a brand new Boxer loader, and after 160 hours one of the lift cylinders came apart. We are a small family stump grinding business, we rely on this machine everyday! We brought the cylinder in and they had it turned around, rebuilt, and tested in less than 3 hours!! Amazing service, they will repair all of our hydraulics from now on!
Friendly service, and they always have what I need.
I been using HESCO for a couple years now and have always been given great service. Their inventory of parts is amazing. I usually rebuild my own cylinders and just buy the parts but have left cylinders I couldnt get apart and was treated more than fairly. They are always willing to give tips and advice on the harder to replace seals. Thanks guys!
Ok so I had them repack the seals in one of my rv slide out hydraulic cylinders and when I picked it up my bill was 220. So after looking at the bill they changed me 20 bick for spay paint witch I did not ask or need them to do. They changed me for 2 hours of labor and I can promise you I could have repacked the seals in a hour myself and I never have done it. I also have some other random changes on my receipt that dont make since. To me it seemed like they tried to get every penny outta me. Oh yeah I could have just bought a new cylinder for less they what thay charged bit I guess you live and learn.
Helped me locate the part I needed. Thank you!
Exceptionally helpful in designing a custom tension measuring system for a unique construction project. Friendly & prompt to deal with, and used their expertise to guide us to a much simpler and faster solution than what we originally brought to them as our idea of what we needed. Excellent experience.
Very nice and friendly and very helpful
Great shop.. great guys... fixed my liftgate in the street... Tom or Thomas has a great attitude and work ethic... they took me in first thing in the morning.... I didnt have to wait which is great.. we haul time sensitive electronics.. Thank You Hesco
Great service. Have been dealing there many years. Wide selection of hyd. Seals and good people.
Great people
We delivered 2 working 1.5 foot long hydraulic cylinders for inspection that were operating fine and not leaking, there were no issues with the cylinders.We purchased a used piece of equipment and just needed a peace of mind that the cylinders where ok.We have no issue with the hourly rate of $80.00 hour that is a fare rate. We do have a problem when we contacted the owner Arnold and he stated that there is a min 5 hour charge after we picked up the cylinders on just the labor. I informed the owner that if it took his employee 5 hours to inspect and replace the seal parts in 2 cylinders he should terminate his employee and he agreed.So HESCO charges companies for labor hours not performed.Total bill was $638.41 including parts and $400.00 was in labor. If it took 5 hours fine but it did not take 5 hours…If there was information posted in his office that informed me I would have left with my equipment that’s where the issue is. Just be honest with the hourly rate charged and minimum time charged. Inform the customer before they leave there equipment what your terms are….SPEAK UP… I would recommend any company that visit this location do your homework first. Hesco is not the only game in town. We will not go back knowing of their 5 hour rate terms he informed me of over the phone “after the fact”. Got us once but not again…. Arnold let your conscience be your guide
Excellent work & service!
Really experienced guys working here. Had an issue for a piece of equipment they dont normally service, and the helped us out and saved us a good bit of time and money! I will defiantly go to them if I ever have an Hydraulic issues in the future!
I want to shout out a big thanks to Ed, Lance and Arnold for fixing my hydraulic knife that no one in Richmond would even look at.THANKS, Mike
If they dont have it they will call and find for you great place to do business
Very helpful and knowledgeable nice people