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Sleep Outfitters
1146 Barnes Mill Rd Suite 100, Richmond, KY 40475, United States
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Sleep Outfitters
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Ol
Review №1

JB was excellent! We were really well taken care of! He took his time and explained all the features and differences. We truly appreciate all of his help and his endless knowledge! My husband asked him many question and he eased all of our concerns. Thank you so much!!

El
Review №2

JB Hall did an excellent job helping us find the perfect mattress and box spring! We have bought from this store before and will continue to do so! Great service and prices!

Ke
Review №3

JB Hall at Sleep Outfitters Richmond is very patient with the decision making process and knowledgeable about the products he sells.

Ta
Review №4

JB has been absolutely amazing throughout my mattress buying adventure. Ive never purchased a mattress outside of Walmart or a cheap department store so this was a whole new experience. He answered all of our questions and went above and beyond to make sure I was satisfied and understood the health benefits and science behind the product.

Ca
Review №5

JB Hall helped us at Sleep Outfitter in Richmond. He gave us great information, was very helpful, and had lots of tips to help find the best mattress for us! It was a great experience!

Da
Review №6

No pressure sale. JB was very knowledgeable about the products and made sure I bought the mattress that fit me the best.

Je
Review №7

J. B. Hall at Sleep Outfitters was an excellent sales person to work with. I have bought my first bed.

Me
Review №8

Sleep Outfitters is a great place to buy a mattress. J B Hall was amazing at helping us pick out a mattress and getting it quick!!

De
Review №9

JB was so helpful and patient with us as we tested mattresses until we found exactly the perfect combination. I would highly recommend Sleep Outfitters in Richmond.

Ja
Review №10

Went in Sleep Outfitters looking for a new mattress and had the best experience with J B Hall. He was extremely helpful and polite during my many questions. He checked with me later to see if I was happy with my purchase. I also had a good experience with the delivery people. I would definitely purchase from this store again.

Mi
Review №11

We needed a new mattress for our RV that has a true Queen bed in it. JB Hall was very helpful. We tried a few different models. He is knowledgeable about their products and made us feel right at home!

Ti
Review №12

JB gave me a great deal on the 2 mattresses I purchased! Thank you soo much!

Ja
Review №13

JB did a great job helping us select a mattress for our son.

ad
Review №14

Went to look for a king size mattress and was very satisfied with our experience. JB was very knowledgeable and helpful with picking out the right mattress.

To
Review №15

JB Hall was excellent in his professionalism, vastly knowledgeable and gracious in his customer service. We highly recommend Sleep Outfitters of Richmond due to his service.

Da
Review №16

JB Hall at Sleep Outfitters Richmond is fantastic! He is very knowledgeable and extremely helpful! With his wonderful assistance, we were able to find the perfect mattress for our needs and back relief! Definitely check this place out and ask for JB!!!

I.
Review №17

If youre buying a mattress in Richmond, Sleep Outfitters is the only place to go! Ive bought from both Mattress Firm and Pieratts and once the sale is made at those places, my experience has been that they dont care about customer satisfaction. JB Hall is a wonderful store manager and has called me several times to make sure Im happy with my purchase, and has happily assisted me with a comfort exchange. I will be buying all of my future mattresses from Sleep Outfitters Richmond!

Gr
Review №18

Good experience thanks to manager J.B. Hall. He was very knowledgeable, patient and helpful in our search to find the right king mattress for us.

Ra
Review №19

JB Hall was so friendly and made sure we had everything we needed before we left! Would definitely recommend him and Sleep Outfitters to anyone.

Me
Review №20

James was very knowledgeable and helpful during my purchase. The store was clean and I received excellent service. I highly recommend the Richmond store.

Mi
Review №21

Curt was very helpful in helping us with our mattress purchase.

Ti
Review №22

JB was knowledgeable about the products and was able to show me what I needed for the best price vs features

Ca
Review №23

Very helpful and friendly. JB took the time to show my wife the different types of mattresses and explained how they would affect her sleeping.

Ma
Review №24

JB Hall was a very nice and helpful man.Great place if your looking for any new bedding.

Te
Review №25

JB Hall was very friendly. Great service! He worked with me to find a mattress I liked in the price range I was looking for.

jo
Review №26

Service was good and I managed to find a bed that I liked in no time

Li
Review №27

JB at Sleep Outfitters is a wonderful resource. Have bought numerous items from this location. Store is clean and staff is courteous and helpful.

An
Review №28

We are repeat customers from Sleep Outfitters but had never been to this location. Easy to get to and nice inside. Well laid out showroom with plenty of protocols on place for COVID.Brad was amazing to work with and highly knowledgeable. He was no pressure and took lots of time with us making great recommendations along the way. By far the best sales person we’ve ever worked with at a Sleep Outfitters. We will be back when in need of a other mattress. Highly recommend not only this location and this company but also Brad.

De
Review №29

Brad was very friendly and very informative about the mattresses. I will always recommend Sleep Outfitters!! The where great giving us credit for are 2yr old mattress due to deforestation to purchase another

De
Review №30

My partner and I found ourselves very confused by all the bed choices every place we went. We both have different preferences and needs which made it harder. Store Manager Brad Gullette did a wonderful job helping us find something that would work for both of us and in our price range. I highly recommend anyone needing help with finding a bed to go talk and to Brad.

St
Review №31

Brad was great! He got us everything we were looking for at a great price. If you need a new bed, he’s the man to hook you up.

Jo
Review №32

Ceaser was very informative, kind and polite. Store was very clean and well organized. I highly recommend Sleep Outfitters for your next mattress and bedding accessories. Call ahead to make sure Ceaser Lynch is working!

Br
Review №33

Did business with Cesar today. He helped my mother find a mattress. Very easy to deal with and extremely helpful. Highly recommend.

Br
Review №34

They do the best to make sure you get what you came for JB Hall made sure we were taken care of!

Ge
Review №35

JB Hall was very knowledgeable and patient helping me decide on the right mattress. It was a fantastic experience.

Ga
Review №36

Good experience. Highly recommend!

To
Review №37

Ceaser was amazing! Easy going place to shop and buy. Was in and out with the most amazing mattress in 20 minutes!! Thanks Yall!

Mo
Review №38

Do your back a favor and go see JB Hall @sleepoutfitters. He is very knowledgeable about the products and will help you fit your need! Wonderful customer service and experience.

Ta
Review №39

JB got us in and out with exactly what we needed for a great price!

Ra
Review №40

Brad was super helpful! He saved us money and got us our new bed quicker than anyone else could!

Br
Review №41

JB was great and got me a good deal

Kr
Review №42

Brad was great. Very patient and knowledgeable! Helped us find the right mattress for our needs.

Sh
Review №43

Brad did a wonderful job explaining the positives of each mattress we were interested in. Kind, professional and informative.

Tr
Review №44

I’m glad I chose to go to Sleep Outfitters to purchase my new mattress set. Our sales associate Brad was great. He was very thorough and made sure we got the right bed for our specific needs. Highly recommend!

Th
Review №45

A fantastic experience from start to finish!Our rep, Brad, was hugely helpful & very knowledgeable.This is the place to go! A+++

Ro
Review №46

Brad Gullette was the sales person who helped me find the perfect mattress for my wife and I. He worked with me over a 3-day period, asking me questions and offering suggestions so that we would make the best buying decision. I sincerely recommend Brad and the Richmond, KY Sleep Outfitters store as a great place to shop for your next high-quality mattress, pillows and other accessories.Rod Castle

Ja
Review №47

JB Hall was a great salesperson and provided excellent customer service! Definitely recommend sleep outfitters in Richmond, KY for anyone looking for a new mattress!

As
Review №48

I was dreading buying a new mattress but Brad made the whole thing super easy and comfortable. No rush, no pressure, and walked out with a great deal. I’ll definitely be back.

Be
Review №49

Brad helped us pick out the best mattress for the best price. Delivered today and the guys who did the setup were very polite and professional. They wore masks and booties in my house. Very happy with our experience!

Je
Review №50

Great experience, Great prices. Daniel did a awesome job of making sure we left with what we wanted with 0 regrets or 2nd guessing. If you need a new bed and want someone that makes it a fun experience then I suggest seeing Daniel.

Bl
Review №51

Brad gave me a great deal I couldnt refuse! Great service.

Jo
Review №52

Eva Hatfield was very informative and knowledgeable. From the correct pillow for us, to finance. All questions was answered without delay. She was very patient with us even though we showed up at 5:35pm with the store closing at 6pm. She stayed over with us working very hard to help us with all our concerns. The store was clean and comfortable to be at. It was a very pleasant experience.

Am
Review №53

I ordered some mattress protectors from Brad Gullette. He was very efficient at letting me know my options over the phone, and ordered the product for me. Once it arrived in the store, he called me to let me know it was there and was prompt with communication and follow-up. Brad has been nothing but a joy to work with, and Ill definitely order more products from him in the near future!

Ke
Review №54

Brad is the best!!! Thank you so much for helping us pick out our matresses! I recommend anyone to come by and see these folks for your next purchase! You wont regret it!!

Ta
Review №55

Got a beautiful new bed for a low price!!! Absolutely would recommend them!!

Sa
Review №56

Had an amazing experience! Ordered a Mattress from another company. It was delayed three months. Went into sleep outfitters found a mattress put it on hold until I received a refund on our other mattress, got the refund and purchased a mattress and got it deliver the next day!!

GL
Review №57

Curt did awesome highly recommended!!

Se
Review №58

Great experience. Very clean and sanitary! Had gloves, masks and sanitizer readily available. Sleep profile really helped us pick out 4 GREAT new mattresses. Eva was great, very knowledgeable and professional!

Ch
Review №59

I loved it I will always shop with them I had this girl named Laticha best sales women ever very nice as soon as I walked through the the door got help with a mattress and everything loved the experience

An
Review №60

Brad was very knowledgeable and answered all our questions. Great customer service

Br
Review №61

Great service!

Wi
Review №62

Great atmosphere. Very helpful and knowledgeable and not pressuring! Go see Brad !

Kh
Review №63

We have truly enjoyed our experience here . Eva Hatfield met us with a smile, thanked us for wearing our mask. Offered hand sanitizer and gloves before we started. I love that sleep outfitters offers so many safety options for their customers. We never felt pressured to buy or go over budget. She listened to everything we had to say and the new sleep profile took so much work off of us. Couldn’t ask for a better experience ❤️

Wi
Review №64

Caesar did a fantastic job very polite and knowledgeable!

Je
Review №65

Had an awesome experience with the service and laid back demeanor of Brad!He knew we were just looking, but he rolled out the red carpet, which makes me want to purchase a mattress from this genuine salesman.Thanks Brad.

Al
Review №66

Amazing customer service. Very satisfied with the service provided!

Ch
Review №67

Brad was excellent. I was very unsure of what I wanted and he was patient and took time to lead me to what I wanted.

Al
Review №68

Excellent service from Kacie Luttrell! She helped us tremendously. Curt was also great ! I recommend this store wholeheartedly.

Da
Review №69

Had a wonderful experience with Brad shopping for our new mattress. We landed on the perfect bed and got some good deals on the process!

Ji
Review №70

Brad the store manager was great! Stayed open after closing to help with our purchase. Wonderful service and savings!

Sh
Review №71

Excellent service! Brad was very professional and knowledgeable!

Ja
Review №72

We bought our son a full size bed and frame today and Eva was a great help! Wonderful experience! Thanks for the assistance and great customer service!

Bi
Review №73

We had an awesome experience picking out our new mattress set with our salesman Brad! Id highly recommend anyone to visit this store!!!

Da
Review №74

Great staff. Very clean and safe. Eva was amazing and was very knowledgeable about all the mattresses! She was so helpful and personable! Great experience and cant wait to get our new Tempur Pedic mattress!

Te
Review №75

We are so happy with this experience! Tim was very knowledgeable and so helpful to my husband and I while trying to decide which mattress would be best for us. We are so excited to get it delivered now. Tim has a very social personality and was very pleasant and happy. He made us feel very safe as he followed all the covid19 guildlines and answered all of our questions. He made great suggestions and we are very satisfied with our experience. We would recommend this store.

Me
Review №76

Brad Gullett helped us pick out a mattress that suited both my boyfriends needs and mine. We had been dreading looking for a new mattress that would work for both of us but Brad made it so easy.

Aa
Review №77

Excellent service and great information about the mattress I bought. I would definitely recommend to anyone looking for a new bed!

Be
Review №78

Mrs. Hatfield assisted us and she was marvelous. She asked us several questions and then directed us to the best bed for us. Great experience!

Ch
Review №79

I went to sleep outfitters Eva was so nice she was really good at her job. Social distances was there. Very helpful great place to shop.

Bi
Review №80

A very nice experience and very helpful.

Co
Review №81

Brad was very helpful in finding out the kind of mattress that best supports our needs. We’re very happy with the experience.

Fo
Review №82

Eva led us through the buying process quickly and safely with COVID 19 precautions. She knew the tempurpedic product and answered all our questions and made great recommendations for us. We are happy with our purchase.

Pa
Review №83

Eva was wonderful! We aren’t purchasing right now but she was amazing!! Safety was top priority!

Ke
Review №84

Sleep Outfitters have been good to our company and providing us with good prices also working well to assist our Veterans population who need beds to move into their apartments.

Ch
Review №85

Eva was FANTASTIC!!!! Very knowledgeable and made me very comfortable during this pandemic. Recommend her for anything that involves mattress and pillow! #TEMPURPEDICGENIUS

St
Review №86

Brad is great and very informative and friendly. Definitely recommend this business for your mattress needs.

sh
Review №87

Went to sleep out and had the best experience ever with Eva I would recommend anyone who needs a bed to visit Richmond sleep outfitters and see Eva

Ab
Review №88

This place has been so accommodating. They gave me a great mattress at a great price. Although the box spring support did snap when it was still relatively new but they replaced it at no charge and they were so nice about everything. Great services! And mattresses too!

Jo
Review №89

Ms. Eva was very kind, helpful, and willing to help us get a mattress quickly and efficiently.

Mi
Review №90

Very discouraged! I spent over $3,000 on a twin mattress and the adjustable base. Please be prepared to lose your money if you are not satisfied. I was treated exceptionally well until I explained that I am not satisfied with my purchase. Cooperate office was even worse. Terrible customer service.

Je
Review №91

Bought a tempurpedic and an adjustable base from Matt. He was knowledgeable and extremely kind and patient as I made my decision. It took me some time to decide, but every time I came in Matt made me feel welcome and taken care of. If you’re looking for a mattress shop here and ask for Matt.

Ja
Review №92

Wes is the best ive shopped for a week .Wes was the most awesome sales person barr none ! Check w Wes befire u go anywhere else and u wont have to go anywhere else

Me
Review №93

Matt was a great help picking out a matress for us. Super knowledgeable and took plenty of time. knew his price points and even helped with the pillows.

Ty
Review №94

Matt is a great guy. He showed me everything I wanted to see, he gave me the information I needed and then he let me make my decision. It was a great experience. I will be telling everyone I know to go see him.

Va
Review №95

We just moved here and were looking for a new mattress. We received excellent service from Matt who explained how to choose a good mattress for us and offered us a good price . We looked elsewhere but were never told the helpful things we learned from Matt. We came back to buy the mattress another day and then we met the other Matt who works here and he also was very helpful to us. The mattress was delivered promptly and we are very happy with it.

Ch
Review №96

My girlfriend and I visited the Richmond store couple weekends ago and Matt was very helpful and professional. He provided excellent customer service, while establishing trust with us, which ultimately lead to our decision of a purchase.

Ga
Review №97

Matt was very helpful and knowledgeable of the various mattresses. There was no pressure and he gave us plenty of time to look around and make a decision. I would highly recommend SleepOutfitters in Richmond when needing a mattress and ask for Matt Belcher.

Ed
Review №98

Loved experience Eva was very helpful and was willing to work with me

Ki
Review №99

Sleep Outfitters has treated our company fair and we have created a good relationship with the company. They give us good service and have delivered quickly to the addresses we have asked them too!

Me
Review №100

We were very pleased with our service in the Richmond store. They were very informative and gave me plenty of time to make my decision.

Information
25 Photos
100 Comments
4.8 Rating
  • Address:1146 Barnes Mill Rd Suite 100, Richmond, KY 40475, United States
  • Site:https://sleepoutfitters.com/
  • Phone:+1 859-661-4396
Categories
  • Mattress store
Working hours
  • Monday:11AM–7PM
  • Tuesday:11AM–7PM
  • Wednesday:12–6PM
  • Thursday:11AM–7PM
  • Friday:11AM–7PM
  • Saturday:11AM–7PM
  • Sunday:Closed
Service options
  • Curbside pickup:Yes
  • Delivery:Yes
  • In-store pickup:Yes
  • In-store shopping:Yes
Health & safety
  • Mask required:Yes
  • Staff wear masks:Yes
  • Staff get temperature checks:Yes
  • Staff required to disinfect surfaces between visits:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
  • Wheelchair accessible parking lot:Yes
Offerings
  • Assembly service:Yes
Planning
  • LGBTQ friendly:Yes
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