Ive always gotten friendly and helpful service. The prices are good with my insurance. Text refill reminders are really helpful. I really like the prepay option. Saves everyone time. Their hours are great!

Dropped off 4 rolls of film to get developed, two weeks go by without word from them so I stop by to check on my order. Turns out they lost all 4 rolls of my film. Cant get them to help me locate it. They said to contact fuji and fuji said to contact Rite Aid. I called their corporate office and corporate said the district manager would contact me, havent heard from them. Do not take your film here to get developed.

I have been going to this pharmacy so far from last 7 years .. staff are knowledgeable and very cooperative .. very well organized and variety of things available.Very neat and clean. Also for health and fitness .. you will find variety of good supplements here.

If you have an accident and the Hospital asks where you want your prescription sent, do not choose this Pharmacy. I was in an accident Friday night and could not call in the prescription until Sat morning, I called first thing and they said it wouldnt be ready until 2 pm? I waited patiently and signed up for text and phone message for when it was ready, never got a call. I called at 2 pm, they said Oh yeah, its ready. I drove over, they said it wasnt ready, they made a mistake and the Pharmacist went to lunch?!?! I waited again and saw a Manager and talked to her and she was polite and figured it out for me. Disappointing experience and total lack of customer service at the counter, they told me I should have told them it was urgent when I called.

Worst pharmacy in Ridgecrest hands down. It can take days to get basic prescriptions like antibiotics. Customer service is poor at best, and the pharmacists are clueless. Definitely take a pass on this place!

Well.. If you dont have anything nice to say dont say it. So not saying.

They were all ignoring me for about 10 mins then i asked a question i was ignored then also one lady ask me a question about my insurance and i told he i would look for another car another lady jumped in the convo and told me to back up i was no where near her..... I really did not like my experience at the store.... There was no need to be rude or ignore me i dnt know none of these ppl personally..... One star i stand by it

Please, don’t use this pharmacy - they can’t accommodate any more customers. I usually use CVS but was relocated temporarily (fire refugee) to Ridgecrest and had to try Rite Aid. The doctor sent them my scripts and I gave it a few days before stopping in, but they didn’t have it ready. They told me to come back in a couple hours so I did, but it still wasn’t ready. I wound up getting relocated again a couple days later, and they still didn’t fill it, so I had the scripts transferred back to a CVS in this new area. I stopped in to pick it up after a few days and called multiple times, but each time they said that Rite Aid told them they’d transfer the scripts “when they had time” but never sent them. It’s been over a week now. :( I just want my medication.

This is a great store. Most of the reviews are bad because most people who have good experiences don’t think to leave reviews! I’m very happy with my local rite aid and won’t go anywhere else for my everyday needs!

Quick in and out for goods and drive up pharmacy.

This is the best Rite Aid ever good service

Oh my god. I came here to get some medications for my daughter today at probably 8:55 am because she was sick at home with asthma and a really bad cold. We were in line with no one in front of us and the two people working there were just TALKING for what was probably 25 MINUTES!!😒😤😡 WAS THEIR CONVERSATION MORE IMPORTANT THAN ASSISTING ME!! Was there like sparks flying between those two workers or what!!! I waited like 25 minutes just for them to tell me that the medication was not ready 😲!!!! Really bad service

Very fast and personal. Good prices. Will go the extra mile for you.

I used rite aid pharmacy out of convenience and it reminded me why I never go there. I never have a good experience with them. It’s either a short line with long waiting time, uneducated staff, horrible system to keep things in order, or horrible pricing. I’ve been waiting on a prescription for 2 months to only have to be the middle man for everything. They “lost” (in other words were too lazy) the prescription twice and didn’t want to go in their files to find the prescription but made more work for their customer (me) and told the customer to phone the dr to call or fax in the prescription. TWICE!! Making more work for me and the dr who we all are busy already but you (rite aid) inconvenience us. I was hesitant to leave the long journey of this prescription at rite aid to only then leave them to go to another pharmacy. But it was the best choice I could have ever made! Walgreens filled it in the same day I talked to them. Never again will they have business.

When they have sales which are frequent. They are usually two one. Great for ice cream love

Not Bad.... For Ridgecrest... Best prices on cheap (Bud, Sam, Natural Ice, ect) beer in town. Clean store. Usually good service.

Fast, knowledgeable, and, friendly staff. Lots of great, needful things, on stock.

If I could give ZERO stars I would!! Worst pharmacy in town. My son needed asthma meds that were prescribed at the ER. Husband dropped off the scripts at 3pm, pharmacist was at lunch. Hee was told the meds would be ready in 2 hours and he would receive a phone call. Here we are 6pm, no phone call, no meds, pharmacy closed. Tech is walking out the door, so my husband asks about getting the meds. She said she cant open the door and the main guy is gone already. Dont waste your time or money asst this place! Horrible pharmacy service.

Longest wait times in town. 1 person bouncing between front pharmacy and window is ridiculous! Ive been in line for 18 minutes

Just what you would expect from a rite aid. Good prices, clean and nice employees.

Worst pharm ever! Good luck getting your meds when you need them - when they have to order them, tac on at least a week above and beyond what they say. The pharm techs are rude and completely unknowledgable and act like they are doing you a favor! Walmart is cheaper and will get you your meds when you need them!

Slowest pharmacy service in Ridgecrest other than Walgreens. Im on hold right now. They never pick up the phone. Sick of dealing with them, I go to wal-mart instead.

Closer for me but Walmart is cheaper n quicker

Staff at the drive thru are very rude, I wish there was more nice people, they need an in service on how to treat their customers with respect specially when you are talking to people who serve this country

I dont know how this place is still in business!!!! This place is a joke!!! 45 mins in the drive thru to pick up a single prescription.

They cant spell, they leave you on hold, they say you submitted something later than you actually did.

They never have what im looking for, especially infant medic8ne

Yup, dont know what going on in the pharmacy. Understaffed? The last 2 visits were ridiculously slow.

Talk about horrible service! This place should lead California in one star reviews! Plus its in California.

Its seems like everytime I need a prescription for my kids or anyone I know on the weekends it always seems to be a problem or an exused people do get sick on the weekends to and some of those staffs are rude😱😠😠😫they really need to improve😬

Convenient and pleasant personell.

SLOW, no pharmacist so we wait. BS

Terrible service in the pharmacy. Asked for a refill and three weeks later still waiting.

Lady in the pharmacy very unprofessional

I dont have words. Really I dont.

Should have read the reviews. No one in line at pharmacy and longest wait ever!! Don’t go here.

Slowest pharmacy ever!