I came in to pick up a birthday cake for my wife and there was many great ones to choose from! The staff was incredibly friendly and helpful as well. They have plenty of extra little treats as well so be sure to stop on in and pick something you like. They also sell birthday candles in case you need some and will write a message in a color of your choosing!

Good ice cream, reasonable price. Would be nice if it was a little less though. $3 something for a single scoop is kinda pushing it for franchise ice cream. Few topping options, all around good.

What can I say. The people here are awesome. They have regular ice cream and dairy free/ gluten free options. Potential allergens are posted for each type of ice cream

Delicious ice cream and cakes! The kids love going here and the staff is very nice.

Very friendly staff. Happy to serve you. Have questions about non-dairy and sugar free options? They know their stuff.

Second time I have gone to get treat for my family and they have no almonds!! The almonds make it awesome. So theres that. I was gonna change my mind and say forget it, in fact I did walk out but said ok its already made(banana royale) except the nuts of course. When I walked back through the door the guy making my sundae was in process of telling another customer about having made my sundae and how upset he was because I didnt want it ...he stopped there obviously cuz Im walking back in. I went ahead and paid for it and split but on drive home it hit me what just happened ....bad customer service all around. Trust it wont fly again..ijs.

The girls working there are very polite and professional. Tried something new for the first time as a recommendation from one and it was amazing.

Its got delicious ice cream. Check out the seasonal flavors. Staff is very nice.

Let me first say that weve never had any problems at this location. The employees are helpful, the inside is small but clean, and weve always had positive experiences. This was a really horrible experience with an employee named Itzel. Wed gone in with a BOGO ice cream cone that weve had before. The only limitations on the coupon is it excludes waffle cones and you cannot use it with any other coupons or offers. We showed the coupon to her when we first walked in and she said okay. We sampled some flavors, then asked if we got a double scoop do we still get the waffle cone for free. She thought about, then said yes she would do that. We both ordered double scoop waffle cones and went to the register. There she proceeds to charge us almost $9. So of course we asked about why it was so expensive when were have a BOGO coupon. She replied that the coupon is only good for BOGO scoop of ice cream so she has to charge us the remainder. We look at the coupon, show the coupon to her, no where does it say that it means buy one scoop get one scoop free. She refuses to honor what the coupon says. We asked why she didnt clarify this when we were talking about the coupon at first. She just keeps saying that the coupon which SAYS BOGO, actually means BOGO scoop. We pay then sit down. We arent happy about the situation, we feel like she definitely lied and manipulated us. So we decide to ask for a refund. She refuses to give us a refund and says to call the manager who is on vacation. So we got the number and the employees name, Itzel and called. The manager directed her to give us a full refund, she give us $3 and change back. Needless to say we are calling corporate office to complain.The issue here is that she refused to honor what the coupon says. And she also was leading us to believe that she would honor it as is. If she wouldve said up front that she should only honor BOGO 1 scoop ice cream cone, this review would not be happening. We probably wouldve stayed and each gotten one scoop. The issue is that she lied to us, refused to give us a receipt, refuse to give us a refund even when her manager said to.

Great service and kind workers.

Fast freindly always. And if there is a wait? Worth it!

It is a nice place to go on a date night for dessert. We love their Ice cream and the variety.

Finally got to use a gift card that I had sent my grandkids this summer. Randy was so warm and welcoming and made our day. Stellar customer service!

The daiquiri flavored ice cream was awesome lol

I love going here everyone is so nice

The best ..they even put toppings on our 31 dec 31st discounted ice cream.. thank you.

The kids who work here are great and they have tiny cones for babies !

Great ice cream - busy

Small ice cream shop. Limited seating. Good deals, like free waffle cone with a double scoop.

Fantastic drinks for my birthday boy

I love ICECREAM N THEY HAVE IT D BEST!

This is what youd expect, add an immaculate store and a friendly staff and thats 5 stars ☺

Its ice cream. Its never bad. Staff is friendly.

Of course who doesnt love ice cream but the service could be better

Kids love it and the adults love it too! I still enjoy it like when I was kid!!

I really Love when they have their promo on the months that have 31 days. The Ridgecrest location is clean and employee s always friendly!

The employees are so friendly and always tasty flavors to have!

Baskin-Robbins is the only ice cream shop on town. Service here is pretty good. They usually have specials on the 31th

Your basic ice cream shop. Not very big inside.

Nice people and good ice cream, clean tables and restroom

Open and cool during the earthquake disruptions!

Cant go wrong with ice cream, friendly service. always busy.

Clean, friendly and their ice creams are good

31 Flavors :) All delicious!

Always good service and ice cream

Just. Great. Ice cream.

Good service and great selection

Kids love it.

Great time.

Mmmmm

Great Ice Cream

Cant live without this place!

Great service

Very good

Not really an ice cream fan

Always nice

Great service

Ice cream time.

Good service

Always good

Need more staff.

Excellent

Great

Clean