I had a great experience in here today! Melissa was friendly and super helpful. I usually order Caboki hair fibers online and the shipments have been coming in way too late so I came in to get some extra fibers and Im glad I did! Will be coming in here from now on. Im going to shop local instead of buying the stuff from some company based in Delaware and waiting forever!
I was trying to browse at this store and the associate followed me the entire time I was in the store and wouldn’t leave me alone. I was trying to social distance and one of the associates kept getting to close to me. When I noticed the other lady watching me in the shoplifting mirrors I decided it was time to leave after I let her know how uncomfortable she was making me feel. You should be able to shop with out feeling like someone is crammed up in your space the entire time you are in the store. I won’t be back in this store again. I’d rather buy stuff online from Amazon than to be treated like a potential thief.
Today I walked in and wanted to touch up my roots to a silver blonde like the rest of my hair. I’ve only used box dyes and wanted to try something else. Well the girl walked me over to get 20 developer and I asked do I need a toner and she grabs 050 cooling violet. So I asked how much do I use of it to tone it, and she told me the entire bottle and half of the 20 developer. I did just as she said and my hair turned out completely dark grey. It’s horrible. I researched the 050 and it is actually a additive. NOT A TONER AND NOT TO USE THE WHOLE BOTTLE. You’re only supposed to use 2-3 cap full mixed with developer. My hair is completely ruined. She did not know what she was talking about. I thought the employees at Sally’s should know about hair. Guess not.
Poor customer service. The associate sneezed on her hand and DID NOT sanitize her hand then continued to touch the item but would not let me even see the item nor touch it.
Used to love coming to this store. It has QUICKLY gone downhill. Staff just stands around talking about weekend plans and never want to help you. They never know how to help you. Id rather pay the difference and go to my local beauty supply.
I was here with my fiance today, alyssa was here and she was very friendly and helpful helping us checkout and with questions we had about products! absolutely will be coming back here
Very friendly store. They always have what I need. They are so kind and they are so willing to assist me every time I shop there. I am soooo glad Sally Beauty shop is here in Rincon.
Tried to return a product that was unsatisfactory. Was told it was just fine. I just left dissatisfied, and will not make any more purchases from there.
My 10 minutes of browsing didnt go to waste due to the plethora of selections they have for both woman and man! Went there to see about getting hair products and the manager told me exactly what I needed to know far as which product works best for my hair! They also have great deals! Happy Shopping
Buy in ebay or Amazon. Dont waste your Money here. Save hundreds around the year. Honestly....especially clippers, trimmers, blades, and blowers. BE SMART
They lack customer service skills. Theyre usually standing around and chatting with each other or someone they know. On todays visit they left a box of merchandise in the aisle where hair color is and opposite of it was a shopping cart with merchandise in it, essentially blocking the aisle. When I asked if they had an item in back, employee came back and said her mgr said theyre not going in back to look in boxes of their incoming freight for one person. Mind you the box that holds the bleaching product I wanted was on shelf, empty. Theyre there closest location so now, Ill travel to the ones in Savannah proper instead of this location.
Lots of stuff here! Nail polish, hair dye, styling products, and shampoos and conditioners. Loved it all!
Rincon location is great. The entire staff is knowledgeable about their products and tools..
It is 11:16 on a Sunday morning. The store hours are 11am - 6pm. The store is still not opened!
The staff was very helpful.
Coupons stack!