Claudia and the team at Rasha Professional Lighting are the best! Truly amazing and always the best in customer service and quality! Thank you!!!
In the beginning, Rasha looked like a good buy. The sales rep Joe was making tons of promises that he would take care of me like family and i mistakenly trusted him. I bought over 40 lights from Rasha and was completely not satisfied. Their lights are defective, short lasting lifetime, and most importantly horrible customer service. I purchased what were supposed to be brand new lights from Joe. More than a quarter of them had problems from the start, were missing screws, came de-threaded! I sent them back to him multiple times, and after many months of me running after him and claims they were fixed, he got them back to me every single time and they were still not fixed. I had to pay for him coming to Los Angeles multiple times, when i shouldnt have had any issue to begin with. He had made promises about his light quality and the customer service he was going to provide and it all went out the window as soon as i started using them. The handles on the lights dont even hold the weight of the lights and get de-threated. The signals and many more internal components have issues. The LED Lights start changing colors after a while (pictured below). Today, i only have 11 somewhat functioning lights out of the 40 i originally bought. Dishonest company, horrible customer service, do not recommend. I still have yet to hear from him after i kept complaining the issues were not fixed. I own tons of American DJ Lights, and the durability is incomparable. Anytime i ever had an issue, i would take them under warranty and they would come out brand new. My advice: Buy from reputable companies who dont rely on one persons promises.
The best!! Joe is always very helpful with my orders and any questions I have. I’ve been buying from rasha lighting ever since they opened the California location. Very happy customer and will always give them my business!! Thank you guys!!
I am the store owner being referred to in this review. I am a resellerfor Rasha as well as other brands.My company has been doing business with Rasha for over 2 years now.Customers like the Rasha Brandbecause of the high quality, great value and service. I have never hadany issues with Rasharegarding warranty or service request. Their customer service andsupport is top-notch.
Happy with my lights (great price point/value) and they have provided great tech support. Im new to DMX and they took the time to walk me through setup to get me up and running. Recommended!
I am thoroughly amazed at the specialized services of Rasha Professional.Recently, on the recommendation of their customer-care executive, I purchased bullet zoom pin spot lights for an event in a club. The guests were startled with its perfect projection on center pcs flower and cake.The process of purchase and installation was also easy. Thank you Rasha Professional for such an amazing experience!Bravo!
An amazing product backed by an amazing team. I purchase the LED battery pars for our production business and we have had a very low failure rate, below that of Elation and Martin even. We transport them on and off trucks to various venues around the county and they hold up well. I recommend Rasha for your next lighting purchase !
I’m an event manager and recently I purchased battery-operated pin spot lights from Rasha Professional. I must admit that these stunning lights created a great ambience and the guests happily took snaps of the event’s décor! Our staff also used these lights a bit brazenly but they are still functioning perfectly! Really appreciated.
Rasha is a awesome source for quality lighting products, I have been buying from them for years and have always been impressed with the quality of their fixtures, I own literally dozens and dozens of their products. Definitely a High Quality source for LED Lighting and accessories!
Very bad and cheap lighting product.Not happy at all very bad customer service.The lights have to many problems.And the company do not have any customer support.Nobody answer our phone call in regarding our lighting issuesWaste of time and money.Cheap Chines Company ProductsNOT RECOMMENDEDReplay to reviewToo late not looking to do any more business with your companyjust not happy from your products and services
We had a few problems but the rep and company worked on fixing them. Showing me they care about their customer service. Dont pay more for competition with higher prices.
Great prices and great fixtures.They are always helpful when it comes with the warranty which hardly ever happens cause they do quality control in their Wharehouse when the products arrive from out of the country, highly Recomended
We just upgraded our lighting to Rasha and we are completely satisfied with the quality as well as with the support and customer service. We definitely recommend to all mobile DJs
I just wanted to say that I went to a wedding that used Rasha professional and the lighting was amazing and bright, very fun and entertaining. Would highly recommend them to anyone.
THIS MESSAGE IS FOR ANYONE THAT USES STAGE LIGHTING!I was looking to buy some stage lighting for my production company.I went to 11th St in Downtown LA and went to one of the lighting shops there.The store manger was a very nice guy and offered me to buy some LED Battery par lights and 7R beams.I ask what is the brand and he told me RASHA. I made the biggest mistake of my LIFE by buying these lights.The lights I got were having constant problems since day one.The battery pars were dying after 1 hr and the wireless DMX was going crazy and always loosing signal.The 7R beams were also bad quality as the light bulbs kept blowing upone by one on the first night we used it.We went back to 11th St to complain about it and they told us to contact the main RASHA company for the warranty.We kept calling that company but there was no answer or any replay back not by phone or email.I went back to the store where we buy the lights from and they also didn’t want to help in regarding the warranty.I lost a lot of money and wasted my time by purchasing RASHA Lighting.DON’T DO THE SAME MISTAKE AS I DID BY BUYING FROM THIS COMPANY.Very bad quality and defiantly the worst service.DON’T BUY RASHA LIGHTINGThis Is replay to RASHA Lighting For the Response from the owner we receive back from the Company After we left the reviewI cant understand how come only after we put a bad review we got respond from the companywe were trying to contact them for over 4 weeks and never got respondwe were asking the shop owner that we buy from to help and he always say that probably the owner of RASHA company left to chinaand we must wait because the office company is closed until he will be backwe already got a new lights from Name Brand Company and we are very happy from the quality productRASHA Lighting Company trying to Show on the respond back to as that this review is Spam and they have very good customer servicesI hope all of the Club Owners, lighting production companys, Dj`s or any customer will be aware and will not do the same mistake we didTHIS IS UNBELIEVABLE
Rasha Lights is an amazing company with wonderful employees. ***** in my book! Call them for all your lighting needs!
Good lighting at a great Value!
Great customer service
Nice place
Excellent
Love it