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Bath & Body Works
1299 GALLERIA AT TYLER, Riverside, CA 92503, United States
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Bath & Body Works
Comments
Br
Review №1

One of my favorite stores along with Victorias secret, CVS, Zumiez, and Claires. Last year I spent Gs with this company. This year I only buy on specific sale days. Yesterday it was connected room sprays. $3.95 I got 5 and $8 single wick candles. The candles werent necessary because 3 wick candles will be in sale in December for $9.98. Im planning on staying the night before so I can get in get my 40 candles and go home to sleep. Let me know if anyone is down to camp out for candles

Sh
Review №2

I dont usually write bad reviews and I love bath and body works but I was very disappointed about this particular store. Some of the staff working here are rude and dont have good customer service, during their sale they told me this item is only online however after I was able to buy it in another store. They also decided to put all my items in one bag making it extremely heavy, when I asked for another bag she was extremely rude.

ma
Review №3

Everything is awesome,I saw many new fragrance when I was there. Roses were my favorite.

Me
Review №4

I just LOVE the lotion! Its the best Ive ever bought. Everyone is so helpful and nice at this store . I appreciate that! 😊

Ga
Review №5

Just love this store. Just wish they would give you the discount on all the lotion and scrub in my favorite scent. Seems like they just want you to buy more or get what you dont need, just to get the extra two items free. Its not posted that way in the store. I am disable, and its still scary for covid, even though I am vacated. I just purchase what l really wanted and left disappointed. Maybe you should just say must spend this amount in selected item of the fragrance to get two free item that also selected items. Instead of making it a guessing game for me. Plus she didnt ask if l want help to picking the right ones in my scent to get the free exact items, and have someone bring them up to the counter at register for me. Because l am disable and have a hard time going back and forth. Too bad and sad, really disappointed. I like two, of the scent, so between the two, l should have found the items. Oh well!

Be
Review №6

Service, was great. Saved a lot of money on sale price for Christmas.

Ma
Review №7

From beginning to end store experience is great. Awesome customer service, love this store, love their deals.

Ro
Review №8

Starting to sneeze at more and more of their products, recently dont like that the names dont give me any indication of what the product will probably smell like. Friendly and helpful staff though.

Pe
Review №9

Friendly staff clean lots of room to move around move around new fragrances

Ya
Review №10

Love this store as well smells great love their body sprays.

Pr
Review №11

Another sale to buy more of what I want but dont need. Friendly helpful staff. Always a pleasure to shop here.

a
Review №12

Experience good. Good products.

ri
Review №13

I hate this place !!! The store you hate to love...You go in and they got you...you cant leave without buying just one thing..think thats why the wife takes me here...so I can get a bunch of stuff.

Hu
Review №14

Kind staff and one of the few shops still enforcing the restrictions

Va
Review №15

I was happy that there were safety protocols were put in place. If you can wait in line and have the patience, then you should try your luck at finding your fave fragrance. Im kinda disappointed they dont have awesome coupons anymore. It was my incentive to shop more. 😂🤣

Dw
Review №16

Very helpful employees. I was there Friday and the line to get in, yes I said line to get in crazy right but it moved quickly. Well stocked

Ro
Review №17

Always the best. The ladies are very help and kind.

A
Review №18

My wife buys here. Great things for the house they got.

Ta
Review №19

Great selection informative and helpful employees. Love it.

Ev
Review №20

Staff super helpful and friendly! COVID-protocols followed and store was clean and orderly. I didn’t get her name, but staff helped me with an issue with my app to ensure I got credit for my purchases. Recommend this store.

Sa
Review №21

Love this place, has great discounts and deals I smell so so good also

Je
Review №22

You need to update the time you will be open on your website I drove down here and got a babysitter so I could shop snd could not wait an extra hour

Je
Review №23

The only reason I even put two os rhey still have a good selection of actual merchandize but everything about the organization of the store, the amount of people they let in and the spacing is just ridiculous and not okay i have my vaccination so Im not worried for that but I just felt uncomfortable as it is being that close to people and especially given the virus at hand

An
Review №24

Very friendly and well organized, using a queuing line system to ensure COVID safety. The employee at the line was VERY friendly!

Mi
Review №25

Very nice. The ladys wore very helpful..

Mo
Review №26

Awesome 👍😎

Ro
Review №27

Great customer service 👍👍

Do
Review №28

Always get what I need and then some. Always great sales!!! My favorite store!Staff are delightful and so very helpful. The Manager is so sweet

Ta
Review №29

Great service and good sell.

Kr
Review №30

Very friendly staff and well-organized!

Ch
Review №31

Amazing sales today

Ka
Review №32

Great deals all the time, I find reasons just to go there

ve
Review №33

Great sale on candels. Love the store very clean and organized

_D
Review №34

Love love love this store just went in 11/20/20 and Tiffany, i believe was her name & NIA were Fantastic !!!! They were alot of help & a joy to be around will definitely come visit again thank you !

An
Review №35

They keep it clean,organized and safe during covid!

Pe
Review №36

I love the Body sprays and lotion. Body washes. Love love the Wallflower fragrance, plug in.

no
Review №37

Not a huge fan of waiting in line, but it was so nice to shop in the store again, great measures have been taken to assure my saftey, and following protocol, so no complaints, i appreciate just being able to go

Ki
Review №38

Very good sales line Is about a 30-45 minute wait

Je
Review №39

The staff is amazing!!! They go beyond and above to help you, and especially thank you to Barbie for making my experience with curbside pickup soo enjoyable and helping me through the process when things got a little mixed up you are amazing!!!

Kw
Review №40

Good 👍

Je
Review №41

I just love this Store and Ive been shopping here for as long as I can remember. I just wanted to say that most of the employees here do a wonderful job but if you ever get the chance to meet Kristie, I think your gonna love her. She always goes out of her way to help anyway possible, even if they’re busy she still gives 100%. I’m always really happy to see her working when I come in. This Store and it’s employees are awesome and Kristie, you’re the Best!!!

Sa
Review №42

Love this place....regarding curbside you park over by the red robbin where it says store pick up and then you call them when you arrive. Lost a star because its hard to get through on the phone you have to keep calling. wish they had a check in on the app so that you can just pull up and check in. hope this helps cause I was lost for about an hour and when I went through they asked what spot I was in and I was like I dont even k ow where to go. then they told me and I had to call back. it only took 50 calls to get my stuff....goodluck!!!

J
Review №43

Excelent service! Barbie (employee) was great! She greeted us as soon as we walked in and let us know all about the sale going in and about a coupon that we could find in the store app. She also helped us find quite a few things in the store.

Fe
Review №44

Great Service 👍 Well-Stocked 👏 3rd best bath and bodyworks I e been too 👌

Mi
Review №45

Great deals and friendly, helpful staff !!!

Ga
Review №46

Great team! I walked in looking for a gift and fell in love with their Wild Rose and Apple scents only to realize that they had completely sold out. One of the employees encouraged me to buy the items online so that I could still get the deal. After she also recommended another scent similar. I bought both sets of products. Very happy! Make sure to download their app for points and rewards!

Ja
Review №47

Ok

ad
Review №48

Very clean store

No
Review №49

The birthday rewards are travel sizes under 6$ and everything is 6.25$ and up. I spent so much time looking around for a 6$ item and when I got to the counter they said no. Then I had to spend more time trying to find a travel size under 6$ its just a runaround to get tou in the store. I found a body gel for 5.50$ when the regular size ones are 3.25 clearance. Its a ridiculous promo.

Mi
Review №50

Great as always! Never leave empty handed. The return/exchange policy is wonderful! Havent had a problem yet!

Br
Review №51

I like this Bath And Body Works location!! The employees are nice and friendly!! Every time i shop here i see my favorite associate Barbie!!

Ro
Review №52

I love this store, especially when there is great sales going on. Keep the great customer service. I love all the sweet and flowery scents😍🖒 I cant wait to go back I miss shopping at your store at the mall. I love your store, I dont understand why you say your open. When you call the number says your open till July 10th.

Mo
Review №53

I found all I needed! Great sales and the new candle collection is amazing. I have always loved this store. They now have fragrances that are more geared to people like me who rather have essential oil and natural fragrances.

Te
Review №54

Love this place, very friendly workers

Ma
Review №55

Got my kids teachers some candles and soaps for teacher appreciation week. I appreciated the friendly staff and the prices! Everything smells good too.

Ja
Review №56

One of my favorite stores. Keep a look out for specials like buy 3 get 3 free thats when its really worth your money. I was disappointed in their small selection of winter products this last year. Hopefully there will be more options in 2018. The mens collection is getting better my husband and son both love the bourbon scent.

Sa
Review №57

I like this place. The employees are always really nice and attentive. Some may be a tad stereotypic/racist, though. Other than that, it’s okay.

Le
Review №58

Candles smell gud

Al
Review №59

My mom loves this place

Ha
Review №60

I usually love bath and body works but I was a disappointed about this particular store. The lady working the register was kind nonetheless but, she RIPPED ME OFF😭. I knew something wAs off, and when I went to do my purchase she ripped me off about 3$, I know that’s slightly small. But still I should not be ripped off my purchase, she must had been knew because your supposed on a free product 16.50 or less supposed to do the most expensive item which she did not do, so I will not be going back to this specific location, because I don’t wanna be ripped off.

Ar
Review №61

Love Their products. The whole store smells awesome. Can be pricey but when theres a sale they have great bargains.

Pa
Review №62

Lolly is awsome

El
Review №63

Love the customer service and attention that is put into my purchase.

Re
Review №64

I like their products but their prices are kind of high

Pa
Review №65

Hello Mike, Just so you know this is done to prevent the massive theft that goes on in stores with such a customer comes first policy . People will literally come in, steal a bunch of product and then return it for credit. Since they offer a 100 % guarantee they must honor the return even if they know for a fact you stole it. Bath and Body Works is not monitoring to see who excessively returns items to keep people WHO STEAL, not want to come in and return items because its being monitored.

Na
Review №66

Picked up my online order without having to go inside and it only took 5 minutes :-)Very fast and convenient.

Ve
Review №67

I ABSOLUTELY POSITIVELY LOVE THIS PLACE! THEY HAVE SOOOO MANY FRAGRANCES TO CHOOSE FROM. ITS LIKE BEING A KID IN A CANDY STORE!

Te
Review №68

Great customer service

Je
Review №69

They were all very helpful very polite and answered questions

Li
Review №70

Tiffany was informative and friendly. However the line took 30 mins to get through with only two cashiers. Ill be back though!

Ja
Review №71

Lovely employees clean store even through their great sales. Loved the experience

K8
Review №72

Employees are always so kind! Tried a new product this time around and so far loving it!

T
Review №73

The store was open, but now closed again because of a state mandate. They were only letting 25 people in at a time with a social distancing line. They close the line an hour or half hour before they close, fair warning. MASKS REQUIRED!!! 😷😷😷

Xe
Review №74

Had a question about in person payment, Andy had a great attitude Barbie on the other hand did not!

J
Review №75

Ok

La
Review №76

Download the app. Great coupons on top of in store deals. I bought 2 3wick candles got 2 free plus 10.00 off!

Su
Review №77

Love it...their soap are so good. And the stress releave lotion and body wash work great

Sh
Review №78

They have always giving me good customer service. However, those sales are set up to keep buying😂! I love this place.

Ya
Review №79

Súper thank you

Ch
Review №80

Great deals. Love the hand soaps and the mens soaps and body washes

Ri
Review №81

Every time my girlfriend and I go we find the best specials and come out with $50 worth for just $22

bl
Review №82

Smells good

Da
Review №83

Very good

Me
Review №84

Great place great deals the just need a bigger so always crowded

Sh
Review №85

Could not pick my order, and the phone stayed busy.

pa
Review №86

Very helpful and candy was amazing! The staff here is incredible! Fun pleace to shop with help like that!!! Keep ot up!!!!

Fr
Review №87

Short line, friendly staff!

Al
Review №88

So many great deals, I love shopping here. As soon I enter there is always someone to attend you and assist you with help if needed .

ja
Review №89

I love the coupons. Excellent customer service!

Kr
Review №90

Semi annual sale got 3 body sprays for 11.00!!!! Get it while its HOT

Ma
Review №91

Love the sells!! Bought candles and my family loves them

Ra
Review №92

I dont shop here frequently but their return/exchange process is pretty seamless.

C
Review №93

Great experience. Staff very helpful!

Ge
Review №94

They were out of my fragrance spray.

Ka
Review №95

They have such great deals. The staff are kind and helpful plus plenty of them.

K
Review №96

Had great scents for plug-in air freshners! Neatly organized, clean, friendly customer service.

Sa
Review №97

I love bath and body the smell last longer and they have good variety of scences

Hi
Review №98

Great lotion..but staff is not the most helpful..

Fe
Review №99

NEW In The Stars Line Is Absolutely Fabulous!!

Ka
Review №100

Love that they have products for men.

Information
17 Photos
100 Comments
4.5 Rating
  • Address:1299 GALLERIA AT TYLER, Riverside, CA 92503, United States
  • Site:https://bathandbodyworks.com/?cm_mmc=local_BBW00777
  • Phone:+1 951-352-0927
Categories
  • Beauty supply store
  • Candle store
  • Cosmetics store
  • Gift basket store
  • Perfume store
Working hours
  • Monday:11AM–8PM
  • Tuesday:11AM–8PM
  • Wednesday:11AM–8PM
  • Thursday:11AM–7PM
  • Friday:11AM–8PM
  • Saturday:11AM–8PM
  • Sunday:11AM–8PM
Service options
  • In-store shopping:Yes
Accessibility
  • Wheelchair accessible entrance:Yes
Planning
  • Quick visit:Yes
Payments
  • Debit cards:Yes
  • Credit cards:Yes
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