What a sad experience I just had. with so many options in riverton I wont waste the time to come here anymore.
Always friendly and willing to have a chat when nearby.The only complaint I have is the lack of expertise in picking out items, but it’s definitely one of my favorite smoke shops to go to! 🤙🏼
I defiantly recommend house of hookahs there service is awesome and they have a huge variety of products. Chandler was very helpful with showing me options and everything that I had interest in the shop.
This spot for Vapes and all your other Smoke Shop needs has it all! They even have a Bitcoin/Crypto Machine for crying out loud. Seriously Utah! I dont care if you have to drive an additional hour to get your Smoke Shop needs and Vape needs. Make the trip and check this spot out! It will blow your mind how many items they offer. Its insane to see such a variety of so many products. This is the only shop Ive seen that has Vapes that Ive never heard of and of course they always have your popular trendy Vapes as well. They have always treated me with the utmost respect and they are funny and chill, so it makes it seem like your not even spending money. BEST SMOKE SHOP IN UTAH! HANDS DOWN!!!
Hanzo hella helped me out when I went in there, I needed a charger and he helped me so much!!!! I love how personal and classy they keep it.
Scratch that last review.. I wont be coming back here.. what a sad experience...
They’re very helpful and informative about current products, great customer service
Bought a water pipe and rushed out so I didn’t let them secure it properly. I dropped it as soon as I got home. Came back and they took care of my and hooked me up on the new water pipe I got. Thanks guys!!
Best customer service. The man to talk to is chandler
Braden took the time to explain some of the different vapes. This place is always friendly and great prices.
Always love going in there! Taylor always helps me pick out something new very good customer service Hes always super helpful!
I love coming here for my vaping needs. They have the best stock and service in the area. Unfortunately with the covid pandemic, multiple supply companies have had issues with fulfilling orders but they always seem to have what the customer wants. Helpful staff and hygienic for those worried about the virus. I will always recommend them.
The guys in here are always polite and helpful... And their selection of incense is AWESOME. They have pretty much anything youd like on that front. Their glass is really pretty, too. :)
Great customer service and the gentlemen helping us was super sweet and patient. Great advice and recommendations! 10/10 Will come again
Super great prices and incredibly cool and helpful staff. Great selection as well. JD was super friendly and helpful and patient with me!
Mo took the time to help me get the exact piece i wanted and fast without making me feel rushed. Super happy w the piece :)
Workers are great they have great prices and Taylor is the man he will hook you up with what you’re looking for !!!
Awesome place! Thought I had a broken mic but Anthony fixed it and saved me money. Thank you!
Always very nice and helpful. My favorite smoke shop. A big selection and knowledgeable
Great service. Knowledgeable staff that helps.
Very good customer service and has great workers Taylor was super friendly.
Just here visiting, TJ gave me the best customer service ever. Very professional.
Taylor was awesome and I got a cool sticker. I’ll be back 👍
They’re always super nice and it’s a clean shop. However, I just bought a couple puff bars and none of them work. They last maybe a day because after you use them they just keep burning. I took it into the shop and he told me he couldn’t help me. Frustrating since I spent $40 to get two days use out of them..
Very clean! The staff is very nice and helpful. Have everything in one convenient place.
JD was awesome. Helped me out with everything
The guys there are awesome. Ive been a loyal customer for more than 2 years. The past experience had been amazing. Lately, when I purchased pod king max lush in ced, they have been horrible. Same is the case with store on 8 the south and 9th West. Dont want to go and get a new one coz they might work at first and will die after a less than 100 puffs. Its just the product, not the store or the employee
Real customer service in this shop. ANTHONY huge shout out to you your amazing! Thank youIm gratful for your knowledge and killer customer service skills!!!
Had one of greatest customer service experiences here. Emily was very knowledgeable and friendly. She knew a lot about the products and was able to give great recommendations. 10/10 will be going back thanks Emily!
I can only judge based on cigarettes because I just cant keep up with vaping, maintenance and such. Still, of all the smoke shops Ive found in SLC area, toss one has been consistently good on process. I get the Eagles and theyre running about $5 a pack. I can get better prices in Evanston and the Idaho towns, but thats to be expected when the state wants its pound of flesh for these sinful items.Customer service is a bit of a crapshoot sometimes but its usually quite good. Not gonna hate on a store for one employees bad day once in a while. Weve all been there, and even at the worst its been transactional, which I really dont mind.Nice layout, decent prices on smokes, and conveniently located right across the street from the liquor store. I generally dont give 5 stars unless theres something incredible about a place. Still, the experience is always on the better side of good!
Great selection at the new location & great employees. There have been times that I havent been able to get the coils I need because they were out; but that is a management ordering issue and needs to be corrected. Coils are nonperishable; why do you run out? Why not order more so your customers arent disappointed when they cant get the product they came for? Dont make us succumb to your inventory schedule; just stock more. It is this reason I did not give 5 stars. Actually, the reason I gave four stars is do to the employees (I would give 3 stars if it was just based on the business). All employees have really helped me & had great suggestions. Anthony deserves special notice. He has always gone above & beyond. He has made me a loyal customer!
Kaylee, I think that was her name... took the time to walk around the store and show me and explain... Very attentive, and focused on her job.. All her attention was focused in me. You rock girl! You can serve me anytime...Thanks for always being a close reliable source...
Higher priced products than most of the other smoke shops especially in this area .Even with higher prices i went here because it’s close to home but still every single person gave me inconsistent pricing where each person gives me random numbers, the guy helping us the time before this was high as a kite clearly had no idea what he was talking about and the woman that helped today was saying even higher prices than the last. Not worth the time and money.
Emily is literally the best ever. Greatest costumer service there is.
JD is a great help always makes it quick and easy
Very nice people I like them a lot
Good service
Emily was so helpful when I came in. She is an amazing sales person!
Very overpriced store. I went in to get some coils for my falcon and they charged me about 50 bucks for a pack of 5. Ive gone to other shops around. I mean all of them and I never spend more than about 20 bucks on a pack of 5. If I could rate lower than a star I would. And also the cashier was very rude. Didnt answer any of my questions and gave me dumb answers. I will not return to this smoke shop.
Excellent customer service, they treat you like their own! Add an endless variety/selection of anything from hookahs, to water pipes, or even incense and you have yourself a damn good shop. I most def would recommend!
Good support every-time I went in. Well until about 3 weeks ago. I buy a new can and tell the gentleman behind the counter I want the new yocan. He then sells me the older model. Then I go back yesterday to let them know it stop working and I need the quartz container. Out of stock and then find out it’s the old model?I wouldn’t recommend this place. Just because of the dishonesty, when your customers ask for the NEW YOCAN AND MODEL try listing....
Great Place, they guy running the front is supper rad and informative!12/10 will be going again 👍🏻
Super welcoming & a great selection!
I have had great customer service and every time I come in they treat me life a friend. Its a great local shop with a huge selection of hookahs and glass, both of which I use. I would recommend this shop to anybody.
Anthony and Buddy are great employees! They are knowledgeable and helpful! Always treated well! Prices are great!!
Great prices. Killer inventory. Staff was way cool would recommend 100%
Worst service Ive ever had overpriced and no good deals
Saved a bunch of money this morning. Instead of having to buy a brand new vape they informed me of way to fix it. Awesome staff!
Provided great service. Thanks for you help!
Good place when I go there they always find me what I need and even if they dont have it Mike always tries to get me what I need and helps a lot.Great saff
The staff is always so helpful here they always answer all of my questions. I recommend this shop to anyone who vapes or smokes they have everything!
Honestly, don’t waste your time or money. Place freaking sucks. They sold me a tiny 10ml bottle of salt nic for TWENTY dollars, informing me that it wasn’t menthol.The second I vaped it I started choking and gagging because the menthol is so strong. I can’t have menthol products. I called and asked to switch it out, again they said “there’s no menthol in that.” Once I took a closer look the packaging is BLUE WITH ICECUBES ON IT. It’s MENTHOL. I’ve been vaping since 2010, I can decipher between menthol and non.Complete waste.
Not a bad shop friendly staff. .My only negatives are that its just a bit on the overpriced side for vape supplies and there wasnt much of a selection. To be fair, vape supplies are not the main commodity as the stores name suggests. This is primarily a hookah supply shop and it is evident when you go inside..On that note the shop appears to carry a wide selection of supplies for those who partake of the Qalyān ;p . As for the vape supplies. They will give you a small discount if you buy 2 bottles of juice. However, so do most places around the valley. I would rather go to one of the couple other places within 5 min of here that are far cheaper with a better selection of the vape supplies Im looking for.
These guys are great always have everything I need and the staff is also very friendly.
Today i went to house of hukas in west jordan of of 90th and had a great experince with store rep Altaf. Not only was he very polite and helpful he took care me by answering all my questions and was very knowledgeable. He made my experience there very enjoyable. Because of him i will be going there for all my needs and accessories.
Great shop that always has what i need! Stuff is very friendly.
Love there sheesha! Have great hukahs! Highly recommended!!(:
Always helpful staff, great people run this place!
Always have what i need in stock. When I inquired about a product they didnt offer they researched it and had it in a week
Great shop!! Cool people.
I went into the store with measurements to buy a new bowl piece and was sold the wrong size. I was asked to eyeball the hole size based on other water pipes. Unfortunately no returns on unused product.
Anthony is badass and super helpful!
Very high priced
I just like this place!
Favorite smoke shop in the area