Stopped by Downshift on a cross country bike trip. I was dehydrated, hungry and in need of bike maintenance. Needless to say, all three needs were satisfied.Also, I have a fairly high B.S. detector for bike maintenance... I had stopped at another bike shop earlier, and left since they were trying to over-sell me on a bunch of maintenance I didnt need.The staff here was VERY knowledgeable (and very quick). I got what my bike needed in 15 minutes. Would strongly recommend their maintenance.Also, had a filling Fresh Bowl and some much needed coffee. All surprsingly high quality (I was surprised because I thought that the focus of the shop would be bike maintenance... Not food and coffee). I would rate their food experience 5 stars as well.
Looked everywhere for the bike my daughter wanted for her birthday and finally found it here. Not only were they quick to respond to my text but sealed the deal and shipped it to Utah the next day at a great price. Wish they were here local. Top notch service. Thank you!
Stephen helped me secure a bike for bike commuting during the COVID shortage. He was very transparent and communicative about delays/timelines and was quick to let me know when they had the bike I wanted in stock. Working with Downshift I was able to get the bike I wanted a month or so sooner than had I bought directly from the vendor.
Stay away from this bike shop. They have been known to do work on your bike without approval then hold it hostage until you pay up. Super shady place. I can almost never get a straight answer from these guys. I’d avoid it if you could.
Stay away from this shop. They will take forever working on your bike, will not approve any work, expects you to pay for all work done even when not approved or they will donate your bike.
These guys are as good as good gets! Found something online on Saturday, sent them a message, they immediately replied. Ordered the bike, it was delivered today, Monday - several states away. Couldnt find better service if I tried.
I have to give the folks of Downshift a solid 5 stars pretty easily. They were easy to work with and a pleasure from the start. I would recommend these folks to anyone in the Roanoke Valley...for sales or service. Kelsey made it happen and made sure the job was done. Awesome spot
Great customer service and a great job on the repairs. Very fast turnaround time and reasonable pricing. Also a great cool little shop.
Best bike shop in Roanoke! Highly recommend! Awesome bike rentals at amazing prices too! Got the chance to rent and ride their full suspension electric Norco Sight VLT mountain bike and it crushed it both up and down Carvins Cove, went up and over the mountain 3 times 😂 when I’d normally be tapped out after one time. If you haven’t rode one yet you’re missing out and should rent one from Downshift!
Sugar free coffee options are great. Could be a little cheaper with the same quality however, like most places downtown, their rent is probably unreasonable so their prices cant be very low. 😞
In absolute love with this joint! Lovely people and amazing super tasty bowls. The beer selections are lovely and the bikes, the finest picks! A hidden gem on way downtown, unique and irreplaceable. A must-go.Recommended 10/10
These people were awesome! It’s a very hole in the wall-ish place but they have a nice roof patio to sit in, and we had our dog with us. The food was really good home cooked style food. This is an amazing bike shop/ bar/coffee shop. If you’re in Roanoke this is a must for anyone who likes nice local shops.Keep it up guys!!!
Great service - Took in 2 old bikes in disrepair and tan 5 days later Im back on the trail - very reasonable and high quality work.
I cannot speak to the bike shop side of this shop but I can speak to the beer and service...it is GREAT! Also, check out rooftop yoga during the summer months! They pull in great yoga instructors from around the area. Its such a calming experience doing yoga outside in the sunshine and fresh air!
Decent folks doing decent stuff with decent brews. (Assuming the best use of decent)
Amazing atmosphere! Grab a beer after work, or sip on coffee while getting some computer work done- here, you can do both! Also the best place in Roanoke for vegan food! 5/5 stars from me! ⭐⭐⭐⭐⭐P.S. Try the peanut butter coffee; its the best!
Very warm and friendly place. Had an outstanding breakfast bowl and rich latte. The environment definitely made me want to dust off my bike. Will make my way back sometime to try the beer!
Best bike shop around, hands down. In the past, I’ve dreaded going to bike shops. The culture can be pretentious and judgmental if you’re not an expert but Downshift completely revolutionizes the bike shop culture. For starters, the shop is just cool. It’s an inviting, open space with lots of places to sit and sip on delectable coffee (highly recommend the peanut butter coffee), or a great beer or have some delicious food while the bike mechanics work their magic. Everyone that works there is so nice that you want to stay and hang out. They also have a cute rooftop patio where you can bring your beer/coffee/food and enjoy the surrounding views. Downshift also offers group rides each week and really want people to learn about biking! They make it so friendly and inviting! Can’t get enough of this place.
This place is awesome! Amazing staff, coffee, and atmosphere. Havent tried the food but Ive seen quite a few people in here having food.If theres something bike related theyve also got you covered with that. The store front is right downtown but not smack dab in the middle of downtown so its low-key chill. The rooftop area is just an added bonus.
I recently purchased the beautiful Linus Roadster 3 speed. I am new to the road scene and 3 gears (internal hub) has proven perfect for Roanoke. We live up a hill and this little bike has been able to handle it as well as parts of NW, OSW, and SW. The care and help I received from the staff in finding the perfect dream bicycle is unmatched. The bike was affordable and I was able to customize it with an amazing front rack. I highly recommend downshift for not only brews and coffee but for their wonderful bicycle selection and accessories as well.
The coffee and food bowls were really great. Steve is an outstanding bike mechanic. He did a complete refurbish on my 1972 Gitane...it looks and rides like new, but I did have him convert it to a bike that was good for an older guy (me) with a bad back! Outstanding! I really like the cargo bikes that they have as well. Very tempting!!
Awesome food, great service, and a very awesome setting. Will definitely be coming back.
Had a few minutes to kill—stopped by for a looksee. Cool spot—COLD beer (Huzzah! Even some breweries haven’t solved the ‘cold’ thing...) and fun vibe. Like MacArthur, I shall return for a more comprehensive experience.
The bowl was absolutely delicious! The peanut butter coffee is now my favorite drink 😁 Im not a bike person, but this stop could make me reconsider... There were a lot of unique items that intrigued my interest. The employees were top notch and even greeted customers with a great smile and conversation! I will definitely be back!
Amazing coffee, kombucha, and beer. The peanut butter coffee will knock your socks off. They have lots of events every month including rooftop yoga and bike rides. Every person that works there is friendly, eager to help, and very knowledgeable on bikes and everything they have for sale. Such good vibes in that place. Definitely a favorite place in Roanoke.
This bike shop is great! The people were so nice and walked through how to fix my bike with me. Service with a smile. They also are a coffee shop.
Favorite place in Roanoke. The food is tasty and feels healthy, although I probably get too much yum yum sauce... love the people and the bike products, knowledge and general atmosphere is spot on.
Went in today to have someone look at a problem with my bike and my mind was blown! The bike expert ( I believe his name was Steve, please forgive me if that’s wrong) was able to fit me in to look at my bike today. I fully intended in dropping it off and going back to work, but before I could finish giving my contact information to the counter guy the bike expert said it was fixed and ready to go. After paying a very reasonable bill for repairs the bike is riding better than ever!!!! Friendly staff and environment all around great place to visit!
I ordered an ice water and received 2 pieces of ice. Then I asked if I could have more ice and was told it would be 10 minutes. I was willing to wait and pay for the ice water but the lady running the counter seemed less than enthused about making more ice. The other two members of my party received ice with their specialty drinks...
These guys are great! I really love the atmosphere here. They special ordered a balance bike for my daughter and she loves it! Thank you for your help.
LOVED my experience at downshift. Did a barista tour and really enjoyed talking with Steve and Kayla. Great people and good coffee. Thanks for a great time!
Very helpful and knowledgeable staff. Gave me the full rundown on available bikes, was able to test them out to my hearts content. I havent had the beer and coffee yet, but am excited to head back soon!
Yummy fresh food and very friendly staff! Will be back to enjoy a beer soon!
3-fer!Bikes, Beers & Bcoffee (had to go B)Unpretentious staff, great bikes (Linus) at very reasonable bike prices ($500 average).The mid-drive electric bike add on is a great idea for biking commuters.The place needs a dog, maybe a fat black lab whose tail whip wags you as you pat him.
Steve kept the place open late for us. Great food bowls, I mean, youd spend twice as much for food this healthy, delicious at most places. There was quite a selection of beers on tap. Bikes here are of the high-quality commuter type, but considering the quality, prices are quite reasonable.
Very cool bike shop that doubles as a craft beer and coffee spot. Great to see people investing in adding some good spots in downtown. The owners are very nice as well!
Its a cool place, but it doesnt open till 8am and thats late for a coffee shop. I would stop everyday if they opened at even 7am.
Every now and again Im pleasantly surprised when I can be wrong! Im very rarely wrong but in this case Im happy I was. I was ignorant to the bike culture and what the standard was for fix time so when I saw myself waiting around a long while I was very dissapointed. Well heres where I became educated in the culture. Not only was downshift faster then the other shops they were faaar more courteous and acomidating.Coffee is good and the Beer is better! Im gonna stop riding bike soon cause Im getting a car but youll still find me there...that should tell you something! Great Place to Be!!
This an awesome place great staff bike concerns, beer, coffee, food and rooftop yoga all in one place.
Great service from staff and they have beer, so great way to spend time after a ride.
Great coffee and super fun shop. Love what they are doing to promote cycling community in Roanoke.
Wonderful place. Been in here a couple times and everyone was just great. Thanks
This spot is awesome! Coffee is great, beer selection is excellent, free-wifi, quick service. Just fantastic. Wish there were more places like this!
Interesting concept, cool rooftop patio, great beer! If you enjoy the smell of rice and rubber, its the perfect joint for you.
Great place to stop by for beer/Light food. Very helpful regarding parts for bikes.
Excellent by choice of brews, both coffee and beer. Pleasant atmosphere and friendly staff.
If you are a bike enthusiasts, this is the place for you! Not only do they sell bikes and bike related merchandise, they have tasty healthy food, coffee, and beer on tap! They also have community bike rides on certain days of the week! Even if your not into bikes that much you should check it out!!!
The young fellow that I spoke with was unprofessional, and didnt know the information about the product he was selling.
I LOVE Downshift! Awesome place for a quick drink (coffee, kombucha, or beer) or stocking up on gear for biking around town or across the country. Great staff, cool AirBnB apartments, and good food, too.
Lovely folks with a carefully selected offering of high quality products. Love this place!
Probably my favorite place in roanoke. Great people, amazing (lexington roasters) coffee, delicious food, fantastic beer selection, and all the cycling gear you need.
Love this place. Great coffee and friendly people
Awesome new shop. Friendly staff. Great advice and cool place to hang out.
Very good coffee, beer, and kombucha selection. Awesome atmosphere with fantastic outdoor seating for nice weather days.
Great breakfast and coffee. Beer in the afternoon. Join the brew club and earn rewards
Friendly vibe, and even more friendly staff. Made my Roanoke experience that much better!
A great place to meet up with your friends.
Great little bike shop / cafe in downtown Roanoke.
Great people and a great spot to hang out .
Great family place! Kid friendly
Delicious food, excellent beer & other beverages and fine folks!
Great place for a bite to eat and talk bikes
Really friendly, knowledgeable staff! Helped me with my gift list for my daughter!
Friendliest spot in Roanoke, super knowledgeable, and the only ones serving beer and coffee
Really great bowls and cool, friendly staff!
Coolest spot downtown!
The. Best. Period.
How can you go wrong with bikes, beer, and coffee?