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American Pressure Inc.
3810 W Broadway Ave, Robbinsdale, MN 55422, United States
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American Pressure Inc.
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Re
Review №1

A big thanks to American Pressure. Ive been working on bringing a 40 year old steam cleaner that was purchased elsewhere back to life. They were extremely helpful, sending me a manual for it, and getting parts. They had everything I needed in stock, and were so friendly. I was treated extremely well and attended to immediately upon my arrival. I wish all my experiences with business were this good!

Ar
Review №2

As always, the best place in town for all things pressure washing!

Da
Review №3

The Best Customer Service Out There!! My sales guy Even O’Sullivan, the guy is a genius. His advice and recommendations has increased my productivity by 100x! I recommend American Pressure to anybody and everybody, for pressure washing advice and equipment needs!!!!Ask For Even O’Sullivan, or the other sales guy are good too!

jo
Review №4

I needed a quality steamer for my business so I did some research and came across American Pressure Inc. I called and spoke with Evan who was extremely helpful and explained the different options available. I came in the next day and he took the time to walk me through everything from operation to maintenance and was eager to help! I would highly recommend Evan at American Pressure for you steamer/pressure washing needs. Thanks guys!!!

Br
Review №5

The staff at American Pressure is an absolute breeze to work with and they are so friendly! Quick in and out rental and return!

Ca
Review №6

We called with a little order and got incredible service! They were knowledgeable and extremely helpful! I highly recommend them for all your needs!

An
Review №7

Thanks to Susan and her team we have an exceptional system setup here as Randys Sanitation. As we developed the space for the washer and designed the system, Susan and her team were there every step of the way.The install team did a great job. The unit was there ahead of the install date and everything wend perfectly.Thank you American Pressure

Jo
Review №8

Jonathan was very helpful and informative with getting the right equipment for the projectCustomer service was great

Br
Review №9

Professional, knowledgeable, and trustworthy, also was able to order my arctic steamer immediately and have it delivered conveniently the next day. Great service by Jonathan!

Pa
Review №10

Jonathan was very responsive. American pressure was one of three companies listed for Karcher push sweepers. I went to the business and tested the product. I was very happy with the whole experience and purchased a new product

Ja
Review №11

Always super helpful and knowledgeable. Best pressure washer supply in the state

Jo
Review №12

We have been working with American Pressure for years. We have purchased washers, pumps, hoses, nozzles, burners and also their repair services. They have always been extremely responsive to our needs and have offered great solutions.

Mi
Review №13

Best possible costumer service in the business

Gr
Review №14

Been in the industry for 35 years and there is no one with more knowledge or better technical background then Ben and his team. Family owned business, great products and even better support. They are the go-to dealership in their area. No other company has their expertise.

Ma
Review №15

Very knowledgeable staff! Tons of parts and machines instock. Great place to buy cleaning equipment and disinfectant equipment.

Je
Review №16

American Pressure is extremely knowledgeable about the business they are in!! I have been doing business with them for many years and have never had a disappointment! And that says a lot about them because I own a business that relies upon perfection and I am very particular about my equipment.. I would highly recommend American Pressure to anyone because they run the business with INTEGRITY and HONESTY. and the quality of service is second to none!! World Class Company!!!! A++ Five Stars!

Ch
Review №17

This company is great to work with. I have been working with them buying equipment for the past 10 years. Everyone it seems at American Pressure knows their stuff. Even when it is extremely busy in the office someone has always found the time to answer any questions I might have about equipment etc.. To any one looking to purchase steam or pressure washing equipment these guys are the best.

Pa
Review №18

Very helpful as always

Mi
Review №19

Someone in Home Depot suggested American Pressure when I wasnt having any luck finding quick-connect parts for my pressure washer. I was helped by people that wanted my business and were happy to help my find the parts I needed. Great people and great service!

Jo
Review №20

Best customer service you could ask for and better quality pressure washers than you will find at any big box store

Je
Review №21

I bought six pressure washers, hosing, wands, and surface washers 3.5 years ago at American Pressure. Other than normal maintenance the equipment has been great. Throughout the buying process Dave was very helpful and accommodating. The staff is always helpful when I am there.

St
Review №22

I have worked with American Pressure for over 25 years and they have serviced my machines countless times. Steamers, pressure washers, custom built and factory built alike. Ive always been happy and they have always taken care of us. I trust these guys implicitly.

Mi
Review №23

Absolutely Wonderful employers! Could not ask for a better work environment. I purchased one of their smaller models and accessories for home use. They fund me the PERFECT machine. I have family who do business with API as well and they have been very pleased with the service and sales.

Ch
Review №24

Ben, Josiah and the team at American Pressure are great to work with! Their many years of experience sets them apart and makes them a valuable resource.

De
Review №25

In this industry, customer service is key and Ben, Josiah and Jimmy deliver! Im always greeted with a friendly voice (not a recording) and connected to someone able to help with any questions I concerning product knowledge or technical issues!

Be
Review №26

I feel a need to respond on American Pressures behalf on this complaint. We did give the customer a large discount on the repair out of good will. The machine had worked for a month with no issues and when it came back to us the second time the fuel had large amounts of antifreeze and water in it, the majority of the cost was to remove and clean the fuel tank. Although the fuel was contaminated and most likely the only cause to the problem, we waived disposal fees, and did not charge for four hours of labor to remedy problems that the fuel caused.

Er
Review №27

I bought a pressure washer and the people I worked with were great at finding the perfect pressure washer for me and what I needed it for.

Br
Review №28

We were very happy with the equipment and service we received from the staff at American Pressure.

Lu
Review №29

Purchased a pressure washer from American Pressure in 2016. Has worked great for two years. Customer service was excellent answering questions! Strongly recommend.

Da
Review №30

Every time I go in there needed something fixed I get a good solution. Today was met at the door by Mark C...very helpful...thank you very much!!!

ro
Review №31

Extremely disappointed with customer service. I brought in my roof steamer over 2 weeks ago as the told me they could look at it in a couple of days. A steamer I had originally purchased from them their tag line is they service what the selling I have purchased thousands of dollars in equipment hoses and parts from them over the years. We have tryed calling many times to get update with not being allowed to talk to the service department. Obviously in a record year of ice dams they have cost us 10s of thousands of dollar in income. Why lie to us about when you could get to it just to get it in your warehouse and do nothing with it. We have gotten nothing but BS excuses no return phone calls from service department. Extremely disappointed with what is happening.

Ke
Review №32

American Pressure is a company that really believes in treating their customers right. They were incredibly helpful and knowledgeable.

Je
Review №33

Update: Ben at American Pressure has replaced all the defective hoses under warranty and I am completely happy with their service! Evidently some of my messages didnt get through to the powers that be but finally got all squared away. Thank You Ben.My original issue: I own Chem Master in Eau Claire WI and purchased $30,000.00 of pressure washing equipment and steamers and the professional equipment package for everything. 90% of the hoses had defective rubber hose reliefs at both ends which crumbled and fell off the first day of use. Was told that their supplier put on the wrong defective rubber product and was told by two different people they would send new and nothing. They dont seem to follow through on any warranty issues. One employee even told me that theyll still work lol. Of course they will still work but the purpose of them is to cover the hot metal quick connect fittings and provide stress relief to the hose where it connects to the fittings.

St
Review №34

Extremely knowledgeable team, those guys have been in the industry forever! Family owned business with high dedication for pressure washers and customer service!

Jo
Review №35

Very knowledgeable staff, great experience

Gr
Review №36

American Pressure works so well with us and for us. We use them for our pressure washer needs and repairs; they are experts in their field. Ben is a class act and a true professional.

wa
Review №37

Great service by Ben. AP stands behind what they sell and goes above and beyond when equipment fails.

mi
Review №38

I went there last month because my landa hs 3000 was shutting off every time I let go of the trigger. They changed the fuel filter, fuel nozzle and said that it was fixed I paid 268.26 thinking they had fixed it, even told me that they had tested it out. That night i tried it out on a job and IT WAS STILL DOING THE SAME THING. So I take it back thinking ok they didnt fix it right, theyll make good on it HA. They tell me (Ben which is the owners son) Oh well, it was the transformer that was bad. I say ok thinking that they wouldnt charge me HA, they once again changed out the fuel filter and nozzle again and now the bill was 375.15 I told Ben WTF you know you guys didnt fix it right the first time why should I pay again when you didnt even test it out the first time when you said it was fix. Of course the bad business service they have he gave me a song and dance and said oh that is just the way it is I ADVISE ANYONE THINKING OF GOING THERE FOR SERVICE OR PARTS PLEASE RECONSIDER!!!!! THEY ARE THERE TO RIP YOU OFF!!! AND JUST FOUND OUT THAT NORTHERN TOOL AND SUPPLY CHARGES ONLY 70 BUCKS VERSUS THE 80 BUCKS PER HOUR THAT AP CHARGES... TERRIBLE WORK AND EVEN WORSE CUSTOMER SERVICE!!!

Se
Review №39

Struggling with them. Two months into a repair and three times now Ive been told the parts were ordered and should arrive only to find out the wrong parts were ordered or there was some other delay. Asked for a loaner to get through this period of time and they rigged an extension cord so the plug would match our outlet only to have the outlet explode when we plugged it in and turned it on. Still waiting on resolution. Perhaps in the end they come through, but to this point Im am not impressed and will not be returning for sales or service...... UPDATE 10/8/2018: unit was finally repaired and delivered to our location about a week ago. Warranty parts and labor were covered, only paid for the normal wear and tear part that wasnt covered. Justin was understanding of my frustration and took responsibility for delays and lack of communication.

Ki
Review №40

Had my pressure washer there for 3 weeks and they didnt get to it, so had to go elsewhere.

Tr
Review №41

Pressure washer works great!

Er
Review №42

They have been out to fix our pump three times and the job still isnt done right.

Information
13 Photos
42 Comments
4.3 Rating
  • Address:3810 W Broadway Ave, Robbinsdale, MN 55422, United States
  • Site:http://americanpressureinc.com/
  • Phone:+1 763-521-4442
Categories
  • Industrial equipment supplier
  • Janitorial equipment supplier
Working hours
  • Monday:7:30AM–5PM
  • Tuesday:Closed
  • Wednesday:Closed
  • Thursday:7:30AM–5PM
  • Friday:7:30AM–5PM
  • Saturday:7:30AM–5PM
  • Sunday:7:30AM–5PM
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