I do curbside pickup at the Walmart in Rochelle. They have been very very good at getting things for me not making substitutions when I dont want them and when they do make substitutions they have been good. I also use the drive-up pharmacy which has been excellent.
Its next to impossible to shop at the Rochelle location anymore. We have to drive clear to Dixon if we want to shop comfortably. The Online Grocery Pickup workers have gotten careless. They dont even bother to move out of the way for the actual in-person shoppers anymore. Its like sharing a single-lane Highway with a bunch of Semi-Trucks. They really should train these people to be more courteous.
There is nothing super about this super center. Rows of empty shelf’s. Surrounding grocery stores do not seem to have this problem. I get there are occasional shortages of toilet paper and the like, but this is worse than that by far. They have been out of refrigerator biscuits for days. Bulk sausage as well. I do not understand. Very sad shopping at this facility.
Its walmart . Its the best way to judge a community
To all Walmart Store employees I thank you for all you do I appreciate your hard labor and your sweat dealing with ignorant people but as I say 99% and percent of all employees are beautiful people there is always that 1%
We went into Walmart last evening. I walked all over the store looking for my purchases. Got to the checkout and there were no checkers there. None. Finally found a young man talking to another young man in the self checkout. He was evidently the manager for that area. He was not too friendly and told me he did not have any checkers and would not check it out himself. I will be 90 years old and a month and they would not check my purchases out. This store is not what it used to be. I realize there are issues with the covid etc., But, surely someone could have taken 5 minutes and checked me out I was exhausted.
Walmart is usually bad… so when you find one *this* bad, it really says something. Nothing is where it intuitively should be and no one who works here is ever doing anything on the floor. They typically have one or two human, paid cashiers on the floor but keep installing new self-checkout lanes (read: you get to do the job of a Walton Family employee for free *and* without a discount.)nOBoDy WaNTs tO wORk, they say… This is a load. If you can’t properly staff up, you’re not offering a good enough job. Period. If I tried buying a TV from them for $8.75, I wouldn’t get to walk away and blame them for “not wanting to sell TVs.”Pay your employees. Give them benefits. Run a better store.
The lady that brought my order out to me was really nice
The Walmart in Rochelle Illinois is the worst place ever. They never have the things you are looking for. And the most of the employees are never helpful. If there was any other place in Rochelle to shop I would go there. I try to go to County Market in Dixon or Hy-Vee in DeKalb when ever possible. I would rather spend a little more and know if I have questions or concerns the employees are there to help.
They never keep their stck up. Ot might be a good place to put a Walmart! I have been trying to get a vitamin that I always take for over a month.
Due to a vaccination scheduling snafu with another merchant, the Walmart pharmacy Was able to accommodate us without issues or waiting. The technician registered us quickly and the pharmacy manager Got us in and out out of there super quick. I can’t say enough about the professionalism and positive attitudes of the staff here.
I found a beautiful dress at this walmart and the store was well stock with merchandise. Cant say the same for the ones in the inter city.
Clean, produce looked fresh, meats look delicious. Well stocked all items intended purchased and more. Restrooms clean, plenty of parking.
Was passing through one early morning and came across this small area Walmart in Rochelle very clean very organized some employees are very polite definitely would Stop & Shop again
Nice and clean store to shop at the staff is helpful and friendly, the parking lot is trucker/Camper friendly for overnights
In their concern for pilferage the presence of the people who check your cart as you leave gives you the feeling of leaving a prison camp. What is next? Will they ask for your papers? I personally feel offended by their attitude.
The chicken pieces were very small and flavor wasnt too good. Fries are horrible. This place has gone down hill recently.
Reasonable prices. Low inventory on flavored water. Good customer support.
Thank you to all the Walmart employees that are hard at work during these tough times. We are praying for you all. The shelves are bare and most of the needed items are gone. Check out the pictures from todays (03-21-2020) visit.Wal-Mart is always there when you need them!! Sometimes they dont always have what you need but you can forgive them because they always have tons of things you need. Prices are always fare and competitive.Plenty of handicap parking.Store is never really busy.Great for the small town of Rochelle.
Great little Wal Mart. Not really any truck parking. But truck stops near by you could bobtail down there.
Pretty decent. I HAVE A SECRET SHHHH.... they actually have registers open!
Its Walmart not much to expect but I will say the reasoning for the 2 stars is I asked a employee for help and they said they had to much work to help. They seemed kinda short staffed and made to do more work that 1 person should be doing. It might be time to consider more staff to keep up with the demand.
This Walmart location has always been consistent and clean their store is well stocked the staff is friendly whenever I stop by this place I always picked up something unexpected. They are conveniently located between town and the interstate. Their Murphys gas prices are competitive compared to the truck stations just off the exit.
For once the store looked awesome, shelves were stocked.it really was great.
Always out of everything. Spent 60 dollars on rib eye steaks for my birthday they were all fatty. Waste of money. Over priced on everything!
Great could have more mens clothes 🙄!
You will find everything you need
I prefer this Walmart over Dekalb’s Walmart. This store is always clean and stocked.
This is a smaller Walmart and they didnt have some of the products I was looking for.
I stopped in to just pick up a couple of things. This was Tuesday evening 5/11/2021 around 6:00. When I went to the checkout area, there was not one checkout open. Only self checkout.I asked a girl in a yellow vest if any were open. She said nope. And then she informed me it was time I learned a new skill.Its time for a new grocery store in Rochelle.
Love this place most workers are extremely helpful and respectful
Used curbside pick up. They were prompt to bring items to car ans the shopper who brought our items to the car had very good customer service.
They NEED CASHIERS!!! If no cashiers they should give 10% off for doing it ourselves!!! HATE WALMART!!!!
Its not a Supercenter. Only go to if I have to.
Hate walmart but sometimes I guess have to do what have to do cause there running maand pop stores out.
The store is a joke. Their shelves are always empty, their pickup is horrible.
Great place to shop I will go back
Tried to buy some shaving razors and the way they are priced it deceiving.Not at all happy with answer I got when I went to customer service desk and returned them immediately
This Walmart is more convenient than others, since it is the closest one to where I live.I think if they would keep more checkout lanes open, esp at night it would be helpful. I dont like to use the self checkout lanes.The people are friendly & helpful. Their prices are better than other stores in the area.
This store is a disgrace! Ran all other stores out of business now its out of EVERYTHING EVERY DAY. Pallets of product go non stocked for days. If you insist on being THE only store in town, you owe it to the city to have product..
Clean, well lit and stocked aisles, friendly staff. A great Wal mart.
Not huge, but well stocked on all but deli and probably bc it was Sunday. Super nice, helpful employees and fastest I’ve ever checked out
Decent portions for the prices, friendly staff
I love shopping at Walmart picked up three outfits.
Do most all my grocery shopping here.Bakery, deli, meats, everything you could hope to find. During a pandemic
I dont appreciate someone watching me like Im some common criminal because of the color of my skin. Hi spoke with the front end manager named Sophie who said she cant do anything about her employees just standing watching people when theres other people around making them uncomfortable and it was very convenient that Sophie was very light skinned also
Meat department is not checking dates at all and not keeping track of what’s on there shelf’s if I can give I one star I would
Shelves were empty deli unstocked and very dirty. At 2 pm on a Sunday.
I can always find everything I need! If I need anything, staff is always ready and willing to assist!
Things seem to be getting back to normal at this store! I was actually able to get everything that I needed for the first time since the Covid 19 pandemic began! Great Job, Rochelle Wal Mart!
This store is very understocked. But it is a very clean facility. I just wish the could keep products on the shelfs.
You can find nearly everything here.
Walmart in Rochelle I’ll is a joke they never have shelves stocked food items are scarce at best I’m just trying to feed the family with regular groceries nothing fancy I don’t understand if I travel to dekalb Dixon Rockford there shelves are stocked why is it Rochelle can’t have there shelves stocked
Its a store, nothing special. Decent place.
Its WalMart, my expectations arent that high. Store was clean, and matched my paint from a small 1/2 inch chip so I could do some touch ups.
Pretty good store although some staff look rude like 1 of them were so rude looking whenever we wanted get some help at the Self checkout.
Very friendly staff at this location
Shelves empty and no cashiers. O ly a matter of time before they follow K-Mart
Their is hardly anything on the shelves. It was crowded and some of the workers ran into you with their carts. And only had 3 cashiers and 7 self checkouts working. It was bad.
Like always they were out of half of the items I needed! Time to find another store!
No message when the other was ready, missing item,and this is not the first time this has happened 😕
I went over there for the first time very clean very organized especially the bathroom I thought it was on the 4-star bathroom how beautiful I never see a Walmart like that all the woman should be like that my opinion Im not saying all Walmart filthy I just saying that one it was beautiful.
Small but ok.. they have full grocery and deli..
Came to the Walmart Pharmacy this afternoon and was treated from start to finish, by very friendly and professional Pharmacy Techs and Pharmacist. I could have gone to any Pharmacy but I chose this one and couldnt be happier! If your not using this Walmart for your Pharmacy needs, you should be!!!
I buy my groceries here and use the order online and pickup feature and am very satisfied with the staff but am disappointed with the amount of items that are always out of stock. Plz solve this issue.
Its not perfect but at least its something.
Extremely clean well stocked, friendly and ample truck parking. Also 3 trucks tops within a 4 mi radius. Road Ranger, Petro and Loves
Grocery pickup is a wonderful thing in my life.... But seems the last few times it has been very slow to getting them to my car.
This review is for their curbside pickup. Would have been 5 stars. Had I reviewed last week it would have been.Due to changes in store policy, they charge for items ordered for curbside before they are picked in store. So if they dont have an item, to bad, you were already charged. They will refund money in a couple days. Only reason they got 2 stars instead of 1 is that the employees doing the curbside deliveries have been outstanding.
Well, its Walmart. Very convenient, competitively priced, large inventory and selection.
Cashier did not want to check me out told me to go to another register
Everything is self checkout I hate that almost as much as computerized technical support waited in line for 25 minutes to buy one item wont go back if I dont have to
Shelves not restocked.Several workers standing around doing little but talking.They need to up their game!
As I was trying to buy my our teenager a swimsuit we were told that she couldnt try on and that if it didnt fit we also couldnt return or exchange! There were no signs stating this anywhere! So we went to jc Penny cheaper prices and even tho we couldnt try on we can return. Walmart is the only store with this policy as if we arent struggling enough! You cant use cash at any of the self checkouts they never wipe down the keypads and the boys that were supposed to be sanitizing the carts had no mask on! This store sucks and I am willing to pay alittle more at other stores from here on out! Yes walmart has officially lost my business!
As someone who has worked there before and seen things as of now from shopping, it really depends who you talk to, can be really unhelpful, electronic department comes to mind since that is mostly what we tend to go in for, except for a couple of grocery items. Last I worked there, produce had mold and the fan system stopped working due to gunk blocking the fans, that was quite a bit of time ago and they did finally hire someone to clean those out like they were supposed to, but they still skimp on customer/employee safety with the pallets on the floor, so they probably went back to their old ways. Doesnt help watching most staff work like 1 item every 3 minutes, slowly pacing back and forth.Asked for assistance with an item in the back, was a car delivery person so am uncertain, but it does come off as odd for them to tell us they wont help us because of their job description. Like just nothing, not even asking for assistance from another employee, using a walkie. Just comes off as lazy.Id say most of the people are good, just dont expect much in certain departments, be inconvenienced by others and to check your produce/meat. Hopefully nothing falls off those pallets and explodes on you too.
Nice store. Friendly employees!
Allows trucks to park and shop, one of the few.
Shelves are always half empty. they usually do not have milk. and the guys who work in electronics are lazy. if there is a new game you want and they havent put it on the shelf yet. your not getting it .because there to lazy to go look for it for you. and they will just tell you they do not have it. you might as well go to a different store.
This Walmart is clean and good customer service
While I understand that there is a pandemic, half of the grocery shelves are usually empty. For a big corporation you would think they would have figured things out. I will be driving to DeKalb to do my shopping. The stores there are stocked. Staff are good though.
Nicest Walmart Ive been too
They never have anything
About a month and a half ago, I stopped at Wal-Mart after work (7:30AM) just to grab one item. I had my first experience with them having NO cashiers on duty. I refuse to use self checkout because I dont work for free and I already have a job so I dont want to steal someone elses. I think every hour that the store is open, they should have at least one cashier. I left my one item behind and went to Farm& Fleet instead. If they get us all trained to self check out, they can cut jobs and leave more people unemployed. Remember what happened to full service at gas stations? If they ever eliminate all the regular checkout lines, I will no longer shop at Wal-Mart or any other store that does this. I support American jobs.
Great store for most items but has lost its way with regards to firearms and ammo sales. Sam Walton is rolling in his grave.
I love walmarts especially when they have good gas prices
One of the best Walmarts in the area
Often dont stock or out of stock on many items.
Its a Wal-Mart. Enough said.
My experience here is okay but not the greatest. The hours are not the best if you have a big family and would like late night trips to yourself. Half the time things are not stocked like they should be. Simple things such as milk will be completely gone. Employees are very nice most of the time.
Always on point ...great works there..👍🏼👍🏼
Very well maintained. Employees talk to other employees a lot more than the customers, but still are very friendly Environment! Not a super Walmart, but does have a wide selection one grocery, electronics, home needs, toys, gifts & garden.Don’t forget to download the Walmart app and look for new coupons daily!
Clean store with friendly and helpful staff
Smaller than anyone I have ever been in, but nice
They need to stop expecting customers to check themselves out without giving everyone the employee discount, stop taking jobs away from people just so they make more profet
I forgot my mask, I was hollering at my sister to bring me one the greeter lady gave me one and let me cut in line. I am handicap and elderly. Not ever one shows respect for the elderly or handicapped .All the employees were helpful and kind.I had a great experience there.