We have always had great experiences working with Tom Kadlec Kia. We purchased our 1st vehicle here 6 years ago and leased a sorento, we are now purchasing a new vehicle. We have been working with Jamie these past few years and he has been so helpful with every purchase and exploring our options. We would highly recommend leasing or financing a vehicle through this company.

I already had a great idea of what I wanted. I contacted the Tom Kadlec Kia in Rochester and was put in touch with salesman Mike Danielson. A great guy, very easy to speak with and prompt! He helped me find what I was looking for and only a few days later, done deal. Thanks very much, Im already looking forward to the next one!-BrandenRochester, MN

Love doing business with Tom Kadlec Kia. Jamie Iverson is always super helpful and friendly, treats us like family!!

I didn’t think walking in that afternoon I was going to walk out with a brand new car! Alex, Brenden & Darin made it all happen for me. They were resourceful, nice, and patient. I appreciate and enjoyed the customer service during my buy! They were great .

Excellent experience with Mike. His sales approach made me feel very at ease and comfortable with purchasing my first brand new vehicle. He treats you more like a friend than just a sale. He took great care of us from start to finish. Im now the proud owner of a brand new SXP Telluride. Literally the vehicle of my dreams! He made my dream a reality.If youre in the market for a vehicle, go see Mike. You wont be disappointed.

First time buying from Tom Kadlec Kia and it was by far the quickest and most painless car shopping experience my wife and I have had. We worked with Mike, and he was great. He helped us order a new Telluride with the exact features we wanted without pushing us for things we didnt need. When the vehicle arrived at the dealer, he was very helpful in helping us understand all of the features and how to get the most out of them. We were pleasantly surprised with how smooth the entire process was for us. Thanks Mike and Tom Kadlec Kia!

Tom Kadlec Kia has always treated me and my family well. I bought a vehicle from them in 2016 and just bought another one yesterday, worked with Darin Hartzell to purchase both and am very pleased! He is always welcoming, professional, honest and makes the whole process very easy. We never feel like we are being pushed or sold on anything. Jamie helped find a vehicle that my son is very happy with. He took time to listen to what we wanted and tried finding the best match for us. I am very happy with Tom Kadlec Kia and would recommend them to anyone looking to purchase a vehicle.

Always have had great service at Tom Kadlec Kia when needing work done on my Sorento. Jason always is clear in his communication, honest, and accommodating. On this last trip I had an issue will my shifter not working and they were able to diagnose the issue, along with a few other things that were covered under my warranty. They were able to get the parts in, fix the initial issue as well as the other things before they became an issue in the future and on top of that, left my car clean and neat and even found and put back my shift release button that I put in my center console and reattached my cell phone mount that had fallen off a couple days before that I just never got around to putting back up. Those little things were definitely noticed and not expected!

This was a purchase found online through another site. But I decided to take a leap and work directly with the dealership. Boy I am glad I did. Mike Danielson was amazing. Really went above and beyond in the sales process. Because the location was over 2 hours away for me he was able to take all kinds of pics and was very detailed in every little possible thing. Made me feel like I was right there. The sales team here was just the best I have ever worked with. Quoted a no nonsense price and that was that. Didnt jack around with the sale price or try to add this that and the other thing. Seriously was in and out with keys and paperwork done in 30 minutes. Next cars we buy we are for sure making the drive ITS WORTH IT!!!!

Anthony Gideo was amazing to work with. He listened to our needs and helped us order the perfect car for our growing family. He kept us informed from order to delivery. We are very happy!

The folks in the service department are friendly, efficient and make me feel as if I am the most important customer of the day. I like the thorough safety check they perform. I trust them and highly recommend KIA service.

Great experience. Had been working with the dealership on getting a Telluride and decided to just order what I wanted. Anthony Gideo helped me get it ordered and it arrived 6-8 weeks earlier than what they thought at the time.Found out it arrived on a Friday and they had it ready to go Monday evening. I was in and out with my new vehicle in around an hour.

Christina Rudlong at Kia set the bar across the board for a perfect customer experience. She was extremely knowledgeable, not only about the vehicle itself, but in walking me through the entire process. It could not have been more seamless and made the process very pleasant. Her attention to detail and my satisfaction was unparalleled- going above and beyond in every aspect!

My experience at this dealership was exemplary. Before visiting, Chuck assisted with a video of the car, and then upon my arrival, Anthony was amazing. In fact, his customer service style was a significant factor in my decision to purchase from this dealership instead of another one. Fantastic service + fair pricing = win/win.

I have been researching electric vehicles for a while and heard there was an electric car display at the Farmers market, so I decided to attend and get the opinions of actual EV owners and learn from their experiences. That is where I met Christina Rudlong, she was so knowledgeable about the Kia Niro EV, and electric vehicles in general, I assumed she was the owner of the vehicle and not the sales consultant for Tom Kadlec Kia. Christina took my wife and I for a test drive and answered all our questions about the vehicle, different purchasing options, with and without trade in. She was so enthusiastic and patient with us, that the whole process was actually enjoyable. In the end, my wife and I are the owners of the first Kia Niro EV sold at Tom Kadlec in Rochester.Thank you Christina and Tom Kadlec Kia,

I have bought 2 Kia cars from Tom Kadlec Kia & Love them! Everyone always so nice and helpful! I took my Kia sportage there for maintenance it was fast service & they washed my car! 😊 I live a little over 2 Hours away but well worth it for good service & Not getting taken advantage of! 😊

Excellent service. Would highly recommend Tom Cadillac Kia !

I purchased a 2022 KIA Sportage recently. Mike Danielson helped me with the deal and he was very pleasant to work with. It was a pleasure doing business with him. Brenden helped with the financing and he explained everything very well, so I was very pleased with him also.

Stopped in just to look at the new Seltos and Mike Danielson happened upon us and asked if we had any questions. He heard what I was looking for in a new vehicle and suggested the Sportage. After a quick test drive he sat down and ran numbers with different scenarios for purchasing. It was super nice to have all the information laid out to look at. The process was super easy!

I was disappointed that my 2017 Kia Sportage had Front Caliper issues already at 32,000 miles. It seems like this part(s) must be defective for that few of miles to be on them, but luckily they were covered under the KIA bumper to bumper warranty. The caliper issue lead to brake pads and rotors needing to be replaced, which were not covered under warranty is is a bummer of a deal.However I am thankful that the mechanics at Tom Kia recognized the issues and made me aware of them while my car was torn apart for the Calipers. They were also helpful in making sense of what was covered and what was not with my warranty and extended warranty. Overall experience with Service at Tom Kadlec was excellent.

Christina was amazing to work with, no pressure, she answered my questions, she was a delight to take a test drive with. If you are looking for low pressure sales from a great personality, shes your girl!

Things went were from start to end. A big thanks to Jeffrey Nelson who was the sale agent helping us out. The financial manger and Jeff were proactive working with my bank securing the purchase agreement. Bravo Jeff Nelson!!

One of the few dealers in MN that charges over MSRP on the Telluride, $10k over MSRP is what they told me. Thats disgusting from an ethics standpoint and even one of the two the sales guys I spoke with said he strongly disagreed with the practice. I will never do business with them in the future, even if they somehow end up being the best value.

Took me forever to get around to writing this review from my Purchase back in March 2020... The dealerships service department incorrectly serviced this vehicle before sale including but not limited to not: replacing windshield wipers even though it was claimed they did on their CarFax report, Replacing the engine air filter with the wrong part causing irreparable damage to the filter housing, replacing the cabin Air filter with the wrong part. Photos are attached showing a new wiper blade compared to the one on the car, (Note: There is NO rubber on the wiper blade they allegedly replaced, streaking was noticed on the test drive as it was raining that day, I note it to the salesman but they refused to change it noting that they already swapped it themselves.) The engine air filter is also shown next to the correct filter on the left. Any technician would have noticed this difference in filter and flagged this as the wrong part, but instead, they forced it into the filter housing clearly distorting the case and also not creating a full seal, meaning that this was allowing un-filtered air into the engine. The same goes for the cabin air filter which needed to be distorted to fit into the cabin air filter housing (as shown in photos of the cabin air filter)I attempted to reach out to the dealership multiple times most recently April 15th attempting to reach their service manger after talking with a service advisor two other time. The first service advisor informed me that he was going to take my information direct to the service manager and have them call me back. after no reply, I called back again and the second advisor told me to call the manager line directly, I left a voicemail for the service manager at that time with no reply.The issue was simple, and a solution was even easier. The parts they received were for a 2017 Crosstrek, and my vehicle was a 2018. This error was likely on the part of Napa Auto Parts, Though the service technician should have been able to identify that these parts were NOT the correct parts and stopped right there to verify fitment, to that, I will fully place blame on their technician. I called and simply asked them to replace the parts with the correct ones, or better for me as I did not wish to make the 3 hour round trip, reimburse me for the cost of the correct parts from Napa and Subaru. (An offer which still stands)Given their lack of reply, and similar feedback from other vehicle owners, they do not appear to prioritize accurate representation of their vehicles (By reporting that they replaced items on their CarFax report without actually doing so) or careful service of their used vehicle fleet. With a clear disregard for the used vehicles, I can imagine that the new vehicles are also not well cared for, seeing as they all go into the same garage for repair.I would welcome a reply from Tom Kadlec Kia explaining this lack of reply and technician common sense and I am still open to reimbursement for the parts I needed to replace.

I have been purchasing vehicles from Tom Kadlec Kia for many years and they continue to uphold a reputation of excellence and truly value their customers. Their service department is fast and thorough. They always have available appointments when needed and the whole service team is kind and polite. Jason especially is very professional and honest. I will continue to come to Tom Kadlec Kia for all my vehicles needs in the future and always tell friends and family how well I am treated. Highly recommend.

This place is great! Darin has always helped me to find the right vehicle that fits my needs and what I want. I have purchased many vehicles through this company and it has been a smooth transition each time. I trust that I go in knowing everything I need to know about the vehicle and the financials. Would definitely recommend this company for your vehicle needs!

I arrived at Tom Kadlec Kia and was greeted by Jeffrey in a very kind manner. He made my entire experience a breeze even allowing my husband and I time to discuss privately. Jeffrey Nelson was superb and ensured to answer all questions and if he didnt have an answer he would make sure to find it!

I bought the vehicle from dealer Jamie. He kindly explained about the vehicle. It solved my questions. If you are planning to purchase a vehicle, contact Jamie. You will buy the best vehicle for the best service.

Mike was amazing!!! They didn’t have the trim level I wanted on my new K5 and they found one in a different state and got it here in 2 days!! Service was so very efficient. Finance department was honest and fast! Would recommend to anyone buying new or used!!

I was in the process of looking at cars as I needed an upgrade for my newest family member whose car seat would not fit into my Jeep. I walked into Kia thinking and pretty much knowing I wanted a Telluride. Anthony Gideo helped me look at all my options. I was stuck at work until 5pm but he allowed me to send him everything I needed and when I arrived to the dealership he even had the second car option waiting out front for me to test drive. I got in with my son and we went out on a test drive in a Sorento. I got back and Anthony was right there waiting to assist. We sat down talked numbers for a brief minute and then I was in the finance office shortly after. I spent a total of 1.5 hours at the dealership which was so awesome since I had my 3 year old with me. Brennan with finance helped me, and he was a sweetheart as well. While I was in the finance office, Anthony went and had the car cleaned up and filled with gas. When I was done with everythingAnthony walked me out to my new car and even helped me take all the stuff out of my old car and put it nicely into my new Sorento! He then walked me through the highlights of my car and sent me away! This was truly the best car experience I have had and will definitely go back to Anthony for any future needs. Thank you so much Kia, Anthony, and Brennan for making my car buying experience wonderful, easy, and memorable (especially with a 3 year old that just wanted to go home). You guys are great! Keep up the great customer service.

Nice experience last evening with the trade in purchase of our 2018 KIA Forte. Jamie Iverson was our sales contact. Jamie was well informed and a pleasure to work with. My wife and I would refer him to anyone looking for a pleasant, no pressure sales approach! Thanks Jamie!

Excellent service. Jason was very friendly and helpful to me. Car was done much sooner than I expected. Highly recommend Tom Kadlec Kia and its crew. Will never go any where else for service .

It was a very positive experience. Mike never got frustrated even though it took us a few days to make a decision.

Jeff Nelson made my first-time car buying experience a great one. I went in with an idea of what I wanted in a car, but was skeptical that I would actually be able to attain it. Jeff laid out all my options, keeping my goal in mind. He never made me feel pressured into anything. And was a great sport about answering my millions of questions. Never in my wildest dreams did I think I would be able to drive a brand new vehicle. He perfectly explained the ins and outs of financing and what I could expect from it. I couldn’t recommend Jeff more. I look forward to working with him in the future.

I live 3 hours from this dealership and they are advertising a certified Kia Sedona SX. I worked with Chuck Mix to begin the purchase process 2 days ago. I took vacation to drive up and complete the purchase today, but I discovered about $4k in undisclosed damage to the vehicle upon my arrival. The vehicle was also not washed or cleaned out. I had made an appointment for 2pm this afternoon. Here are the attached pictures of some of the damage. The passenger side rocker panel is dented, creased, and rusting the length of the panel, there are 2 grapefruit sized dents with scratches on the roof, the rear bumper is dented, and there were multiple paint scuffs on the vehicle.. There was also yellow paint splatters on the front and down the drivers side that I did not take pictures of. I spent $50 in fuel, 6 hours driving,, and a half day of vacation to complete the transaction which the dealership falsely claimed is certified. The salesman lied about the paint on the front of the vehicle and did not disclose any of the damage. Please do not trust anything they say, and inspect the vehicle with a fine tooth comb.5/29/2020 Added the pictures, so everyone can see the paint splatter on the front and the text from the salesman show that he said it was just dirt. See where the dealer has claimed that they called me which isnt true. They also claim that I wanted everyone fired. Please see the text string.6/4/2020 Again this dealership is claiming that Im exagerating or lying in some way. I dont have anything to gain by helping others gain perspective from my experience other than a hope that someone else would post the truth as well. The dealer isnt addressing that they advertised this as certified and there was major damage to multiple areas. The certified Kia program ensures that their isnt damage to a used vehicle. Clearly there is damage. They admit that. The pics show it. They are working hard to paint me in a bad light. They have lied about calling me. They lied about me trying to get them fired. The salesman lied about the paint on the front of the vehicle. They are either falsely advertising certified vehicles or incompetent at certifying them.If they wanted to define how bad the damage was, they would post a quote for a repaired and resprayed roof, repaired and repainted rocker, replaced rear bumper, and paint removal for the front bumper from a 3rd party to bring it to a certified standard. I have a feeling they wont though.

Ok purchase. Had high miles on it. Devlin sales manager nicely offered to help pay for the issue I had the next day with the vehicle I just bought which helped. I also talked with Skyler a financial manager I knew from Rochester Motor Cars and he helped talk with me about the issues I had with the vehicle I bought.

Anthony Gideo was awesome to work with. He helped us out in Big way! The whole experience was amazing! Thanks Tom Kadlec Kia!

I got a killer deal on my car. I went in to get more information about the trade in promo Kia was having. Anthony met me at the door and was super helpful. He took the time to explain what the deal was and also got a great deal on my car! I never felt uneasy or pushed into getting a new car. Thank you Anthony and Tom Kadlec Kia for a great experience and an awesome new car! 😎

I bought a new Kia two years ago and decided to get service at Tom’s Kia. Great decision! The two individuals at the service entrance are friendly, respectful, and willing to answer questions. They keep records so my car is getting the right care when needed. I highly recommend this business.

I had always heard those ads on the radio about, putting you in a nicer newer vehicle It just seemed to good to be true. So, instead my husband found a vehicle on Tom Kadlecs used car page. The only suggestion he told me was to buy something I like to drive and gave me a price point. From the moment he clicked on a vehicle to test drive to the final signature on the paper, both Luke (sales), John & Darin (finance) walked me through the entire process. Very friendly, very helpful and understanding when it came to buying a vehicle. No pressure!

Mike Danielson was professional and quickly helped me access what I needed in a vehicle. He provided choice and hard facts about the quality of the vehicles. He treated me like family and expediated the process through the finance department to Darin who was also very easy to work with. This dealership even made the paperwork fun. I will be a repeat customer.😀

Unlike Rochester Toyota, Tom Kadlec Kia actually cares about their customers. The sales associate, Luke Stephens, actually listened to me and what I wanted. He didn’t pressure me into anything I didn’t want. I walked out of there with a 2020 Kia Forte. The payments are lower a month than what my old car was! I had a great experience and would recommend Tom Kadlec Kia to anyone looking for a nice car with great customer service!

My wife and I bought a new kia here. The sales man Jeffery Nelson was awsome to work with. We had our mind set on a smaller economy car. After driving we decided it wasnt for us. He had no problems letting us check out and drive various other models. Thier was no push, and he was very helpful. He ran several sheets to show us payment options on each vehicle. After helping us find a perfect vehicle we had a small wait in the waiting area. We then went into the finance department and met with a very nice and friendly man who helped us get the right financing to fit our specific budget. We were told about extra warranties and all sorts of different options. Things went smoothly and quickly no snags. We had a great experience with the sales team and finance department would highly recommend them.

Amazing experience every single time. Darin is wonderful to work with, as well as our sales person, Jamie. Very professional, and they really work hard to get you the best deal! We will never go anywhere else!!

Kia sold us a beautiful Kia Optima 2015 and making a newly turned 18 year olds dream come true. Darin Hartzell went above and beyond working with us to get the car and at the end of the day he succeeded. Thank you Darin!

Interesting visit. I was in for service on my vehicle. I plan to replace it either next fall or in the spring. I walked around the lot and looked at brochures in the showroom. Not one person spoke let alone approached me. I will stop in at the Ford dealer [my other preferred vehicle] to see if they are also as disinterested. I would say the service department was exceptional... cleaned the car and close for pick up. Big plus.

My sales guy Jamie Iverson was great! We were shopping for a new car to lease and he directed us in the right direction right away as I wasn’t sure what car I wanted to lease. Each car Jamie showed me I let him know what more I wanted in a car and he found the perfect one. The whole process was painless and quick. His customer service he provides is up and beyond what is expected. Jamie is knowledgeable, professional and fun to work with. Thanks Jamie, for the exceptional experience at Kia!!

The experience Ive had buying my new car with Jeff Nelson was one of the best experience Ive ever had buying a car he was polite friendly and knowledgeable of all products and let me take my time and pick out the car I wanted thanks again to Jeff Nelson

Good service, well organized, friendly and ready to work with you. I always feel confident with them.

I bought my vehicle with the help of Jeff Nelson. He did a great job explaining the different features of the Kia models while being friendly and professional. I would absolutely go back to Tom Kadlec Kia for my next vehicle!

Both Mike Danielson and John Steger were great. Left feeling like we had new friend. Also got a great truck at a great price. The whole process took about an hour and a half. Like week it took 5 hours helping my daughter!!!

I do not recommend this dealer ship what so ever. Oursales guy was good and polite. Thats the only thing positive I would say about this particular dealership. It was always a run around and errors on their behalf to get things done. Buying a car is suppose to be an enjoyable experience. Ive bought many cars from dealerships and never dealt with such horrible communication and customer service. Pretty much after u buy a car at Kia of Rochester MN, your just a payment in the books with no appreciation. Repeated phone calls to management with no response. Pretty much just laughed it off and lies. I would for sure recommend a different dealership. A little compassion for difficulty in car buying process would be appreciated. Had to file with corporate to actually get some action done. So make sure u shop around when u do decide to buy the vehicle u want. I know 1000s of people so this will be public on more social media then just hear to how bad of an experience we had with Tom Kadelac Kia of Rochester MN..... So sad...

Great experience from start to finish. Jamie Iverson and staff made the process very simple.

Jeff the sales agent got me into a brand new car that I love. Go to Jeff for that 5 start experience all around!

My name is Deb and my experience was great! Within 2 hours I was on my way in my new KIA Sorento. Special thanks to Mike Danielson for his expertise and helping with my trade in and purchase. Love my new vehicle!

They did a wonderful job and finished as scheduled.

Anthony Gideo helped my wife and I with a leased car. This is our second time leading with Kia. They offer great vehicles and top notch service. Will definitely continue doing business with them!!

Had a great experience! Mike was super helpful and made the process a breeze!!

Great experience leasing a Kia Seltos. I worked with Mike Danielson and he is great. No pressure, no hard-sell - Mike helped us find the right car for our needs. This is the 2nd lease Ive done with Mike.

They SOLD my dad a Kia with a bumper to bumper warranty and up to 100,000 miles and they took it away from him right when we were closing and didn’t do a single thing about it. they falsely advertised the car with the warranty and said it wasn’t a valid warranty right at the last minute! They didn’t take care of him and wasted so much of our time. BAD CUSTOMER SERVICE! THEY SCREWED UP AND JUST SAID “sorry, nothing we can do.” Skip this one. Special thanks to Terry the manager who didn’t care.

Jeff Nelson was great to work with... not pushy at all. Kept working to find a car that satisfied what we were looking for. Only negative was the time it took from writing a check until all the paperwork was done. We waited for over an hour. Jeff kept working to expedite the prochess.

The best car buying experience I have had without a doubt. Nathan Glynn will make your car buying experience phenomenal. My daughter is a happy young lady! Thank You!

Went and got my used g8 there and meet mike one of the sales guys there and was super friendly. Everything went super smooth I was in and out with my new car in less then an hour! Thanks again!

I truly had a wonderful experience purchasing my vehicle with Tom Kadlec Kia. The sales staff were very helpful and John in financing did an excellent job at getting me the lowest rate possible. So friendly and welcoming, I definitely recommend checking these guys out when you’re shopping for your next vehicle.

The team at Tom Kadlec Kia are great. I had a positive experience that made purchasing a new vehicle easy. Everyone was friendly and they made sure i was comfortable with all my decisions. Thank you Mike Danielson and John Steger for helping me drive away in my new Telluride!

Super friendly and efficient service!

Mike was awesome and helped me with all my car buying needs. 10/10 great experience

I finally have my Telly! J was awesome throughout the entire process! I highly recommend asking for him if you’re in the market for a new Kia! The high level of customer service J and his team provided made the entire buying experience amazing! Go see J and check out the new Telluride!!!

Jamie Iverson met me in the lot before I could even look at a KIA Sportage that I was thinking of getting. He introduced me to the Seltos model and told me how it was new and cheaper than the Sportage. Everything went well after that.

I want to think Tom Kadlec Kia for everything especially Darin he took the time to help me pick a car that would fit me and that I was able to afford thanks again

Working with Samuel, Schyler an Anthony was amazing. Samuel ensured every question I had was answered in the days prior to the actual purchase. Schyler answered all of my questions and helped me set up the entire sale prior to my arrival from out of town and when we arrived. Anthony greeted me at the door and had the Nissan Murano all fueled and heated up for the test drive and answered all of my remaining questions. Thank you to these three guys for being so attentive and ensuring it was a wonderful and seamless purchase.

Bought a new KIA Telluride from Tom Kadlec KIA in Rochester, MN the other day. Mike Danielson was the salesman. Mike did a great job- no pressure and was most informative!!!!

Super helpful and friendly staff especially Jamie Iverson who helping me and my family purchase a car that suits our needs!

Luke and Skyler were amazing on helping me get my new Kia k5! Couldn’t thank them enough (:

I leased a 2021 Kia Seltos and Jamie Iverson was amazing and very patient with me

Overall the service we received was great. The only reason we couldn’t give a “5” rating is that we had to drive back a second time to pickup our car because the part was sent to the wrong dealership. Our drive is 1 1/2 hours each way so it was a bit of a stretch to do that 2 times this week. The Service staff, however, are exceptional and very professional

I am always treated very nice when I take my Kia Soul in for oil change or any service needed. They are fast and efficient, and I’m always kept in the loop on what’s going on. If anything is needed they talk to me and explain it all. Kia is very good to work with! If and when I’m ready to buy a new car.... Kia is definitely the place I’ll go again!

Fast and friendly service. Even washed my car which I was secretly hoping for. Highly recommend!

It was great working with Mike Danielson on my Denali, he had everything set when we got there which was great since I drove down from Minneapolis.

Jason, and his top notch service team have never let me down. Honest, frank, and above all extremely professional, I have always felt that KIA strives to put its best face forward in how they approach their business, and the Tom Kadlec KIA service team certainly fits that bill.

The employees are great! They were able to get me approved even with low score! Unfortunately I was not able to find anything that I actually felt comfortable driving off the lot. The first two cars I looked at were not in the best of shape (obviously not there fault there used cars) I did finally find a 2014 Impala that I would have driven off the lot. But during my test drive I found that there was a piece of tape blocking the check engine light. At that point I couldn’t buy the vehicle and feel confident in my purchase. Honesty is the best policy and that did not make me feel confident. I checked the car fax when I got home and the vehicle has supposedly been maintence at the dealer ship. I don’t believe it. The car fax states there was a alignment done and the vehicle needed an alignment very badly on my test drive.(not a big deal alignments are to be expected) but don’t put it in the car fax if it wasn’t done.

We love our new 2018 KIA Optima. It has all the options we were looking for with low miles and at a fair price as well. Working with Anthony Gideo sales and John Steger business manager was a breeze. Anthony was very knowledgeable on all the features of the car we bought as he previously owned the same model. This really helped make the delivery process go smoothly and fast. This dealership really delivered - I spoke with them on Tuesday and said I would like to pickup this car the next day. (Wednesday) I didnt think it would be ready because I needed financing and the car needed to be KIA Certified Pre-Owned as well as detailed and washed before I dove 4.5 hours to pick it up. They made it happen and the sales/delivery process went fast. Im impressed!

Ken and Jason in the service department took amazing care of me and my service needs. I really appreciate how they answered all my questions and recommended what would take care of my vehicle best. Thank you guys

Highly recommend getting a vehicle here. Very helpful and friendly!!

Ive been doing business with Tom Kadlec Kia for Years. Always happy with the sales and service team.Thank you to Jamie Iverson for getting me into thethe vehicle I wanted. My recommendation to greatVehicles and service.

I had a very good experience with grease and oil change today and I even got my car wash!!

Anthony was really down to earth and personable. We came in knowing what we wanted, and it didnt feel like he was trying to sell us lots of extras. He was very kind and helpful working with us on a specific and rare credit issue where another dealership refused. He was up front and honest without making any promises before verifying that the issue could be worked around. The person handling finance was very clear and transparent in explaining the lease contract.We left with a 2020 Forte this morning.All around great team, welcoming atmosphere. It is clear that they care more about getting customers into cars with care than making the sale and commission.

Great service as always!

I came in last weekend looking for a new vehicle. Mike Danielson was helpful & gave great information. I will be a returning customer!Thanks Kia I love my new car.

I had a great experience at Tom Kadlec Kia in Rochester, MN. Luke was very good to work with and they made the buying experience very simple, with no hassle. I would buy a car there again!

I had a great experience buying my first vehicle at Kia. Nathan was very attentive and flexible, and overall did a great job helping us figure out exactly what we wanted. When I went for my first service, they went above and beyond to include it free of charge. Needless to say they made me a loyal Kia customer for the future!

I recently purchased a Kia Telluride from Jamie Iverson and absolutely love it. My wife and I stopped in to look at one in August 2020. We liked the Telluride in stock, but Jamie let us know that with $1000 down we could order one to our exact liking. We were told it would be six months until our Telluride was complete and it was delivered in exactly 6 months. Jamie is really fun to work with. He is nonjudgmental and truly cares about your wants and needs when it comes to your new vehicle. He took his time explaining what the different trim options meant and talked about all of the accessory options we had at the time we placed our order. This is the second vehicle I’ve purchased from him. I really believe Jamie’s number one goal is to make his customers 100% satisfied. Same is true for the Finance Manager John Steger. I’ve never dealt with someone so caring and personable any where else. Our conversation was much more than do you want a warranty or sign this and date that. John took the time getting to know us and shared about himself. He also has a great way of guiding you through ownership options in an honest manor. I’ve been a part of the Kia family since 2014, and Tom Kadlec Kia is not only the place to buy, but also the place to service. Jason Norby and Ken Gustafson always take great care of me when I come in for service. They are knowledgeable and I always feel informed and never sold when in comes to my maintenance needs. Mason Case is always quick to follow up on my experience in the service department. If you’re not part of the Tom Kadlec Kia family, what are you waiting for? You’re missing out on quality vehicles and excellent service.

Thanks for making it an easy car buying experience. I appreciate the help Darin Hartzell and the rest of the staff gave me.

Neal Moen (Neals Got The Deals!) is a great salesman for Tom Kadlec Honda in Rochester, Minnesota. We were referred to him and we understand why. Knowledgeable, personable and willing to go the extra mile to make sure we knew SO MANY features of our new vehicle. When you go to Tom Kadlec, ask for Neil. Youll not be sorry.

Our experience at Tom Kadlec Kia was great. We were able to get the exact car we wanted with the help of John Prinzing. I am kind of a picky sort but got exactly what I was looking for. John also did a great job showing us all the perks of the vehicle. Overall a great experience.

Wonderful people to work with and so friendly thank you so much!

NEGATIVE 3 STARS!!My wife and I found a very lightly used car at tom kadlec Kia in rochester..salesman(J) told us if we have any issues we could return with the 30 day warranty( which is why we bought it there)..had issues two to three days in of owning and are now telling us we need to take it to the manufacturer... salesman lied to us and now they wont take car back! Now our experience here went farther south..wife showed up to get thecar they were looking/working on...they just found the noise after having car for like 4 days( I get weekends arent work day) when she arrived..now they said to bring it to a different dealership in the cities and have them work on it on our time ( diagnostic charge is 100 to 200 bucks)..now I have a noisey new car and a company that doesnt care if they make a wife cry!! Negative 3 stars!!! Never again...ive been in sales 6yrs and this is a joke!! Been one week today since we bought! Never ever will I use tom kadlec again! NEGATIVE 3 STARS!

The people I talked to on the phone and in person were great. Couldnt have asked for better. I have had my car at Tom Cadillac Kia twice. I had asked to have my license plate screws fixed both times (one is cross threaded and the other is just the wrong screw). The second time I watched it them write it on the ticket. And both times it was ignored. It is a minor detail, but still a detail I wanted fixed. I dont live across the street or in town, so getting the car back up there is a pain.

Make sure you get winter tires on the Kia Sorento. They sell a Kia Sorento with their tires and I hardly had any control of the vehicle in the winter. Your pretty much forced to buy winter tires due to this hazard! They dont tell you that when purchasing the Sorento. I called down there and informed them of this liability, but have not received a return phone call from the manager. Informed the service department then transferred to management. Vehicle is brand new 2020 Kia Sorento which loses control on light snow or iced roads.

Mike was great! He allowed me to pick my car and didnt push me into driving/buying something I didnt want. He even gave me tips on how to drive a standard smoothly! Its a friendly place and honestly would recommend to anybody.