Went in to have my charge port looked at. I met a very pleasant employee who took my phone to have it looked at. I was expecting a huge tab but he simply told me it was due to a piece of lint and that it was free. While not much, this degree of honesty is very refreshing. Highly recommend.
Big shout out to Mike who provided excellent customer service and gave very honest advice about repair costs and what my options were, will visit again for any of my repair needs!
Said they had the part & could fix it until I got there, then they didnt have the right part & could not fix it. Mind you, this is on 37th-41st street NW Rochester & we came from outskirts of SE Rochester just for that....
Be careful. Had them do $200 in repairs and then the screen they replaced went blank 1 day later and the phone hadn’t even been used yet. Brought it back and they claimed it had gotten wet. Told me warrant is void. It had never even been used yet. Stay away and use a company that stands by their repair work. Not a good experience.
I was sure my phone was a goner – and the folks at the Verizon store were so maxed out there were not able to help at all. They referred me to Fast Phone Repair who ran a diagnostic on my phone. Less than $100 later my phone was back up and running. They even checked in with me a week after the work was done to be sure that it was all good. I highly recommend.
I had a problem with my ipad port. The difficulty was quickly diagnosed and he was able to remove what was stuck in the port. Fixed it on the spot and no charge. Very grateful for such great service! I highly recommend uBreakiFix!
Ive been here a few times and they are always so helpful! I broke my screen and they were able to fix it same day. I would definitely recommend them!
Quick service and good communication. They have helped me out a couple of times now with broken screens. Will keep coming back and would highly recommend!
They were able to fix the charging ports for both of my kids Samsung tablets. They were very professional, very quick, and affordable. Thank you!
I originally wrote a poor review because of a communication error, but Josh and his team came through and made everything right. Communication was great, even when the part they ordered came in damaged. They were very helpful and very responsive. I got my phone back and its been working great.
Fast, accurate, friendly service. It was like I got a new phone. Highly recommend.
Outstanding, it took me longer to write this review than it did to fix my phone. Real pros, with out the BS
These guys have consistently delivered for me. I have taken several tablets and cell phones to them for repairs (screens, batteries, etc.). They are not always the cheapest but good value for the money and speed.
Super fast, screen scratched before I cold get a protector. I like concise service where others want traditional ...so I was happy with that, but Mom wouldnt be if ya git me. Communication is key .
My phone was run over on the road by a passing car. I thought my phone was ruined.Took the phone to Rapid phone repair. They ordered a new screen and installed it the next day. Tech were very friendly and even installed my screen saver for me. Price and service was first rate.
New battery put in my phone quickly. I really appreciate their timely work.
Great job, ipad looks brand new! and was quick! Would recommend!
This will be my go-to shop for device care! This shop is awesome! Very good service at a reasonable price...and they were fast in repairing my iPad!! 👍👍
My son cracked the screen on his tablet and the guys at the north store were top notch. Got it back a couple of hours later. Perfect service, good price.
Fast Phone is a knowledgeable and credible establishment when it comes to electronics and their repare. Friendly staff and quick turnaround time for the service of the products. Would recommend to anyone looking for assistance with their needed repairs.
Had issues with my IPad and emailed Fast Phone Repair. Received a response the next morning. Got a quote on repair and dropped the IPad off. Service was fast and the technician was friendly and professional.What more could you ask for!
Friendly and knowledgeable. I appreciate the help!
Very nice to deal with. Offered a couple different solutions. When one didnt work, they tried something else. When that failed, we got our money back. We took their suggestion about getting a new phone before everything was lost. Will go back again & also recommend to others....Thanks!
Brought my computer in for a new battery. They ordered what was needed and put it in! Perfect and so quick with good communication.
Cleaned my phone port, said leave google review. thanks
Replaced iPhone battery, had some problems, but tech fixed quickly with out additional cost. This is maybe the 5th-6th time I have used Fast Phone over several years, always prompt, fixed as scheduled, and alwys a fair price. Would not go anywhere else.
I have taken two phones in to have the screens replaced. Both times the service has been great, I got my phones back within an hour and I haven’t had any issues with either screens functionality since the repair. Definitely recommend Fast Phone Repair North Rochester’s location!
They did their best to deal with a problem that was essentially Samsungs issue. I very much appreciate their work. Ill be back.
Service was fast and as advertised. I had a phone screen repaired however and they threw away or kept my glass screen protector. Would’ve liked to have kept that...
These guys are always super helpful, professional and fast!!! I cant think them enough for the great service!
I was able to get my phone fixed and I could replace it or buy a new phone for $400. So I sent my sister in law there and she bought a IPhone 8 and she thought you guy are awesome. thank YouCreda Pike
Second time Ive had to use their services. Quick and friendly.
Helped fix my phone quickly. Great staff
My phone, which had water damage, was repaired within an hour at a very reasonable cost. The service was courteous and the site was clean. I have already recommended to it a few people. Good job, Fast Phone!
I drove all the way from winona to have my S10+ fixed. These guys rock worth the drive!!
Super fast screen repair at a reasonable price- very satisfied
Excellent service!!! Great job!!
Was told by my phone service that I had to replace my phone, but the problem was a bad battery. Now things are back to normal and Im a very happy camper :)
Stopped in to get a battery I purchased online installed, that battery, in typical online buying fashion was no good, they installed a new battery from their stock and I had a like new iPhone 7 within the hour.Actually it seems to hold up better in the cold weather than vegetation original battery did when new.
My phone was under extended warranty, but I did not want to send it in for replacement or deal with lost data/reloading apps on a new phone. These folks had the parts to repair my Samsun S6 -- they met the quoted price and completion time. Happy camper.
I put a 5 star so this could be seen but I GIVE THEM A ZERO STAR RATING. I went in to just get my charger port replaced I’ve never had issues with talking on the phone or just my phone in general just the charger port wasn’t working. I took it back to have them fix what they messed up and the guy did not believe me and had my phone to his mouth and his to his ear (how can he hear anything when he’s right there talking) I went outside and he could hear how it was messed up. I got my phone back and I’m assuming they just cleaned up my speaker and stuff because it works a little better but still not working. Would never recommend!!!
I assumed I was in the market for a new phone after the built-in camera on my phone cracked. A co-worker recommended I go to Fast Phone Repair (FPR) to look for a used/refurbished phone. The FPR staff pointed out they do have quality used phones, but also that they could fix the camera (contrary to what the manufacturer told me) for a reasonable price. It’s an older phone so they had to order the replacement parts, which only took a couple days in my case. Once the part was available, I couldn’t believe FPR was able to fix my phone/camera in a matter of minutes! I highly recommend consulting Fast Phone Repair for your phone repair service needs before contacting your respective phone manufacturer.
I have bought a couple of used phones here and have been very pleased. One of them had issues with the charging port just 2 weeks past the warranty expiring. They still fixed it at no charge. They have a lot of phone cases to choose from and other items such as Pop Sockets. I have had themRepair an iPad for me and the service was not notch. Thanks Fast Phone Repair for being so customer service oriented.
Walked in with a minor issue with my iPhone, and the employee got it taken care of in less than 5 minutes. Fast and friendly service, will not hesitate to go here first in the future.
Always excellent service and great products
Reasonably priced & fast service time.
These guys are the very best! Great Service!
These guys have worked on my phone twice. Fast, good service! AAA+ rating from me!
Excellent customer service. Staff was extremely knowledgeable, friendly and ridiculously fast.
Out of parts I needed and probably a good thing as they wanted $149 to fix. I was able to return it to my provider for a replacement for free.
The staff are super nice, helpful & very knowledgeable! I have had them help me several times & plan on going back for all my phone questions, help & repairs.If your not sure if they can help you - just give them a call & they will let you know how they can help you out.You guys do a great job. Thank you!!!
My daughters phone had been run over. These guys were really knowledgeable and honest. They took the time to properly assess it. The phone was too badly damaged to be fixed, but I would have full confidence with any phone fixes in the future. They were very friendly and the 2 gentlemen worked well together. I would definitely recommend.
I have used their services several times, and they are quick to help me find out whats wrong with my phone. Amazingly friendly and helpful clerks make it a great business to support.
ALWAYS great service and great work. Been here 4 or 5 times over the years getting me and my families phones fixed when things stop charging, screens break from drops, or batteries need replacing. Top notch service. Great staff who explain what needs to be done and how to prevent things in the future. Great prices and great warranties (not that Ive ever needed to use a warranty here). Would highly recommend these guys as they do great work.
Excellent experience. Got my phone fixed in no time, even got my old laptop going. Best place in town to get any electronic repaired. Highly recommended.
Highly recommend! Fast Phone Repair has always been a reliable, affordable, and a customer service oriented business. I have been going to fast phone repair since theyve opened.... From shattering screens multiple times a year, battery issues, water damage, defective hard drive, charger damage, Apple Watch, even have been there for my computer... the list goes on! I have insurance on my devices but always finding myself going to fast phone repair. Its convenient, fast, and to be honest cheaper then dealing with insurance. The costumer service is amazing and super friendly. They worked with me to figure out the best solution for my problem at a cost that has always been affordable for me. I also love the fact I can sell them old technology and get some money back.I recommend them to anyone with phone, watch, and computer issues!
Professional, exceptionally quick service and quality work! Will use them again.
Very convenient and polite service.
Fast, well done work. Recommended!
Fast, friendly service at a reasonable price. Thank you!
The guys here were very helpful and got me set up for repair the same day when I walked in, I just had to pick it up later. The screen works great one year later. Highly recommend.
Excellent service. Came in with an unknown issue with my old 1st gen Google Pixel. They were unable to fix it (so no charge) but explained everything well and then helped me pick out one of their used phones for sale. Overall a great experience, very helpful, and Id highly recommend coming here for phone repair and checking out their used phones.
My phones battery started to swell up and push my screen out of my phones case. I wanted to replace the battery, but because my phone is like most smart phones now a days it is hard to remove the battery without damaging the screen since you have to remove the screen. So I brought the phone to fast phone repair. They simply looked at the phone, and told me they would order the battery immediately and that if I brought it in the next day they would fix it in an hour or two. They werent wrong! It was a little more expensive than I would have liked ($90) but it wasnt an easy replacement because you had to take the phone apart. I was impressed and I would recommend you go to fast phone repair if you cant fix it yourself.
I thought my charging port was broken and turns out it was just dirty, they cleaned it out and I was gone within 5 minutes. They didn’t try to hustle me or anything. It was great.
Very helpful and friendly.Will definitely recommend them to friends!!
I couldnt get my computer to turn on. Took it in and Jordan diagnosed the problem with in 20 minutes and had fixed it. The service was so friendly and fast. I would recommend this Fast Phone Repair to everyone.
The two associates were very informative and new exactly what was wrong with my phone. They had it repaired it on the spot withing 30 minutes. I informed them I was ready to purchase a newer phone from them because I really thought mine was dead. But your team was honest which saved me a few hundred dollars by repairing my phone instead of selling me a newer one. BTW: My son purchased this phone used from this Fast Phone Repair store about 5 years ago and gave it to me about 2 years ago. That is why I really thought it was beyond repair. Thanks. My next phone will be purchased from Fast Phone Repair.
Just went there tonight after being at both Best Buy and Verizon. The other two places confirmed that yes, my microphone wasn’t working but they wanted to sell me a new phone. I walked into the store tonight and the young gentleman at Fast Phone Repair took two seconds to fix my phone! Definitely recommend! I just wish I knew his name to give him credit for an amazing job!
Great experience. Great costumer service!!!
Great and fast service! They were able to help me fix my phone so I can work from home!
They were fast, very courteous, and very reasonably priced.. I had a couple issues over a few day period and they were quick to respond to me, quick to work through and fix the problem. They go above and beyond to make sure you are a happy customer when you leave. We will be making our next phone purchases through them as well.
Extremely responsive to customer needs. I got my phone screen repaired, and they were the best in all aspects during the entire process. Thank you for your great work. Will not hesitate to visit in the future if needed
Quick, easy, knowledgeable and fair priced. Been going here for all my phone repair needs. Would recommend to anyone! Thanks fellas, y’all are the bomb.
Great service, changed battery in my phone very fast.
Its the only place I will take my phone or computer in to be fixed. I trust them and they work quickly to fix whatever the problem.
The staff at this location are so friendly and helpful! I highly recommend this business. Thanks guys for the great service!
They did a fabulous job for me! I was overjoyed! They were very knowledgeable!! They put a new battery in my Moto Z Force phone and gave me a new screen too! He said it is now like a new phone with a warranty too!! It totally made my day!! 😊
Curteous, professional and got it repaired in one hour.
Great service at the Fast Phone Reparin in North Rochester MN
Fixed my iPhone8 screen twice in less than two months. Would’ve been 5 stars if there was any kind of warranty or limited guarantee beyond manufacturer defects - but I suppose that’s the risk you take when it’s 1/3 the price of anywhere else.
Super pleased customer! Called on a busy Saturday and they were able to replace battery and clean corroded older phone within an hour. AND, my bill was less than original quote! Thanks to the guys at Fast Phone Repair (North store).
I love those guys at FPR! I have taken all of our families phones into them and they have always taken great care of us. Ive told everyone about them and they all go now too. They truly care and have awesome customer service!
These guys are quick and truly know what here doing! I’ve been a customer for a couple years now and have always had great service! Highly recommend checking them out!
Brought my wife’s SE in for a new battery. Service was very fast and complete.
These guys are the best. They do an amazing job. If they cant fix it, then it cant be fixed!
Fast Phone Repair continues to impress me! Today Joe took care me with what turned out to be a simple repair saving me 💰💰💰!!!!!! Check them out if your phone needs a like help. Chris
We have worked with Fast Phone Repair on numerous accounts and they have been exceptional to work with. From broken screens to purchasing used phones, we have been very impressed. Everyone we have dealt with has been extremely knowledgeable and upfront offering great service at a fair price. Highly recommend
I have had to get my phone fixed here multiple times, and the experience has been nothing but positive. I have had email and phone conversations and everyone I talk to has been professional and helpful. They dont take checks so be mindful of that, but I would recommend their service to any one in need an electronic repair. They are certainly fast and accommodating to schedules. Definitely deserve 5 stars!
I have used this company twice and am 100% satisfied! They are professional,,very knowledgeable and good people to work with! Their work is good and fast, thanks for all you do!
Excellent service, fast, professional and affordable. I highly recommend!
Great service, as always. I would highly recommend you check them out!
The work was done quickly, within an hour. The work was done and reimbursed by Square Trade under warranty all except $99 and taxes. Everything seems to be working great.
Fast phone repair doesnt lie. I brought my phone in with the expectation because it was the holidays that I would have to wait 1-2 days but instead was told to come back in 30-45 minutes. I was lot WOW! And it was fixed. Thanks
Ive gone to fast phone twice now. Once for a tech issue on my iPhone and once for screen repair. Both times the employees were extremely knowledgeable and super fast. I wont go anywhere else now.
These guys are the best! Very knowledgeable and great to work with. They are my go-to for any phone or ipad issues.
I’ve had issues with my IPhone for a while and every time I come in they are very quick and have great customer service! I live a ways away but still choose to drive up here, these guys are great.
Great people there!
I have used this business twice, and will continue to use it. They are courteous, and friendly. Thank goodness they are good at fixing my phone, cuz I am good at breaking it.
I was having a charging problem with my iphone. They were super helpful and took a quick minute to clear lint from the charging port and sent me on my way. I’ll be back again. Great people!
Very easy and simple process. Helped me with an insurance claim for a phone unable to be repaired.