Mary and Shaun are very customer service oriented!!! The have the most competitive pricing around. So many different options to choose from and they are very knowledgeable about each and every one!!! Lanes is definitely the place to go!!!
Shane helped us with a small tile repair and did a fantastic job. It is solid and looks great. I valued his knowledge and experience that made this a success. I also appreciated his excellent communication through the process. I know where I will go for future flooring needs!
We are Extremely pleased with our new floors!! The Great room and Master bedroom look Terrific. Our carpet was old and the sub floor had water damage from bad windows that were changed. It was a major job and took longer than expected but it was done right. Shawn was great to work with. Benjamin, the fellow that installed our floors was the hardest working person we have ever seen. Our home looks completely different now and we are Very Satisfied Customers.
We had a gentleman come out and do measurements for a quote on replacing our upstairs carpet.. We also had Outlook come out for a quote also. After 5 days, and not hearing back from Lanes, we went with Outlook Flooring, who provided a quote in 3 days. I guess 3K is too small a job for Lanes. I just wished they would not have wasted our time!
Shaun and his business at Lane’s is absolutely fantastic. He was helpful in picking our selection, matching, pricing and the installation was fast and exceptional!
Fantastic service and suggestions for our carpet selection. Lane’s was very responsive and easy to work with.
The staff is very helpful and friendly! I enjoy doing business with them!
Very nice people, personal attention. So much better service than the big box stores. They have a great intuitive understanding of interior design.
The staff helped me to find the exact products I needed. The wait time for installation was very short. The installers were experienced and hard working. They left no clean up work for me. I love my new hardwood floor and carpet.
Very professional and helpful. They have a good eye for detail and for making quality selections. Our floor and wall work were done in a timely manner by a knowledgeable and courteous staff. We were obviously pleased with the results and I recommend them.
Gary came to my house gave me an estimate. I was told approx 10 days to 2 weeks all was installed way ahead of schedule . My wife and I are extremely satisfied with the professionalism and fine workmanship . The installers work was very neat and clean, the man did not stop for a minute, he moved all the furniture and placed everything back to its original place. The price was very fair, the wood laminate floor that was installed is a perfect match to the existing rooms . Gary was able to eliminate a threshhold so the installed floor just blends in perfectly. If the ratings were 10 stars I would rate everything at 11. Please note that I am not an individual that gives out high ratings, unless you earned it and they most certainley did. VERY VERY HAPPY.....
Installed defective carpet. Installation was terrible. Visible seams, messy corners. They did not clean up. They had to come back and do it all again. Wanted to delay over a month. Took some pressure to get them out in two weeks. Then they sent a nasty letter demanding immediate payment. Will never, ever use again.
Very helpful .lots of selection!
They do a great job and are very professional. Lots of flooring options to choose from in their showroom.