Wyoming Machinery is a great organization. They sell quality products and offer excellent customer service. I also think they are ingrained in the communities, and are working to improve everyone around them.
Talked to Jay in the parts department. Very helpful and super friendly! Will ask for him again.
Five star Caterpillar dealer!
Great guys just having a problem getting the boom lift started that Im delivering
I was spoken to very rudely by a gal named “Karly” in the office I think she said she is a service writer. She used curse words on the phone and then mentioned a guy named “Troy“ who never called me back. I’m 83 years old and a lifelong cat owner through my ranch, my husband and I will call another location as others have recommended. No thank you
Hello I spoke with Troy in field service, let’s just say I won’t call you guys again. He can’t deliver, gave me fake excuses about he fired all his techs!- if you don’t want my business just say so. Their are private mechanics who will gladly pick up the work. This guy is an embarrassment and I thought it was a joke when he said he was the supervisor, I asked for his supervisor and he said it was a chick named Dallas that’s when I hung up. I’m out yo. -Prarie Drilling
Spoke with Troy Wagstart in field services about replacing an engine in my D9 dozer, he speaks like a child and has no knowledge of equipment and seems to lack serious experience. I called Casper and got the help and tech that I needed. These guys don’t have any technicians, this branch should be shut down. Casper has enough know how to run the entire show! Thank you Wyoming Cat Casper location!
Just want to thank u guys for not getting back with me on an estimate on a new motor.....guess us little people arent important!!
Friendly service
Troy never called me back to schedule. I called him and he could not get a mechanic out to me he said he fired them all. I’ll call Casper. Goodluck you guys won’t be open long at this rate I’m a big customer. Dans Excavation
Wanted a new ball cap. Nice people.
Great service in replacing the air conditioner compressor in our motorhome. Everyone at CAT Rock Springs was friendly and helpful. Very competent technical staff.