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Marks Auto Service
2429 S Alpine Rd, Rockford, IL 61108, United States
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Marks Auto Service
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Ma
Review №1

I had exceptional service. First time here but will definitely be back. They were very accommodating to my time schedule.

sh
Review №2

I brought in my 09 Saab for a valve cover gasket, sway bar and links on front, also front pads and rotors. Since Im aware that they only use OM (original manufactured) parts their cost is fair in my eyes, as I dont believe aftermarket parts hold up as well. This is my second positive review and the fact that they tell you upon inspection the other things that should be fixed soon is also a plus in my eyes. Total bill was $995 when I expected it to be over a grand easily and I got my car back in a day and a half. I love Marks Auto you guys do amazing work and are a okay in my book. Thanks again Marks Auto!

St
Review №3

They were quick to work, communication and status updates were given without question!! Had a new Brake Booster put in my 2014 Chevy Malibu and it runs like a champ now. Prices were fair.

ro
Review №4

I took my crv to them to and explain I have a new born and I really need this fixed. Within an hour they had it diagnosed. The price was more than I was expecting and they offered financing. Spoke with the manager (mike) he said since I was a loyal customer he would give me a 10% discount with 12 months zero interest. I was so happy, when I got it back they told me my tire were low and a couple sensors needed programming. I asked how much and they said they did it for free because they wanted my vehicle to be safe for my daughter. Would I recommend hell yeah I would oh yeah dealership was double the quote they gave me. Good service isn’t cheap and cheap service usually isn’t good

Ch
Review №5

Fast service and typical prices for area. I had over $2,000 of work done, including brake job. I asked for tires to be rotated. Got bill, they charged me $40 for rotation. I say something they willingly remove fee since it was no more work to put tires on in different order. I go out, check car, tires are on in same order I brought them in so they were going to charge me $40 for doing nothing. Makes me wonder if I really needed pads and rotors or other parts they claim or if they were just running up price.

Bi
Review №6

My daughter brought her car in and I was nervous of her going by herself but she said a guy named Dallas was very nice and helpful. It’s nice to know you can comfortably send your daughter in a repair shop without being taken advantage of! Thanks Marks!

Ma
Review №7

So my story with Marks.Im from out of town, broken down visiting our mother at the hospital and its 2:00pm on Friday right. Did I mention that I had just set up camp at rock cut state park and then went for our visit.The front left wheel bearing had blown out.Jeremy, says he will put it on the rack today.He calls me with the damage report, and says they are not open on Saturday but they will try to get me back on the road today.They stayed late and gotter done.Outstanding service department. Cant thank you enough.I own a HVAC service business and know the importance of professional service department. Easy to navigate WEB page!These guys are over the top.Thanks again to you and your crew.

Je
Review №8

Called Marks with an hour left until closing as I was driving on the Interstate through town. The guy who answered was very nice and said that for safety reasons they would absolutely have someone look at it today although they couldnt promise it would be fixed. 10 mind later when I arrived they immediately pulled the car in to look at it. Even knowing that I will not be a long term customer, they still treated me as if I had been coming here forever. With as big as the garage is, my husband and I were pleasantly surprised surprised by their kindness. I would recommend this shop to anyone in the area. P.s. while waiting I saw that they will match any competitors estimate and the tore a they sell basically at cost. I wish I lived in the area because I would definitely be coming here for everything!

Ma
Review №9

These guys wanted to charge me $2k for my transmission lines because they were so rusted to the parts u would have to replace the cooler and radiator. I told them no and ended up doing it with a buddy.. One little pinhole leak in a line at the clamp, lines came right off the radiator and the cooler (hardly rusted over at all) and the parts were $120. They will never have my business again and I will never recommend Marks Automotive to anyone, in fact I will gladly spread the word that ur company is dis honest,dis respectful, and a joke.

Ja
Review №10

I had an emergency car breakdown on the highway - thankfully I was right by an exit, and found Marks Auto Service. They got me right in, the communication around the issue, the parts and timing was stellar. Pricing was very fair. Within a couple of hours I was on the road again. The waiting room was great to work on my laptop in as well, so it didnt feel like lost time. Highly recommend!

Ja
Review №11

Finally found trust worthy people to trust my vehicle to! Trust me when i say, you just cant go to just in auto service been there done that! My # 1 place to go!!!

Ju
Review №12

If you a are black person and you have a car warranty, please dont go there theywill break something in your car and they will tape it so you can drive it for one week or month so you can have the main problem

Ma
Review №13

I am Jack Wilton, not Marlene. I started using Marks 5 years ago before I bought my 2002 Volvo. I stopped and asked their opinion about it and they were happy to give me some tips. Once bought, the service desk people could not have been nicer and more helpful. The people have changed but their approach has stayed the same. The only thing I have notice is that my major service issues have taken at least one additional return visit to get fully repaired. Minor thins, but still a pain. I will still recommend Marks, but I hate to see these return visits for them and me.

Ro
Review №14

Literally just hung up on me twice after saying I had a 2006 Cadillac STS for no reason at all. I thought it was a mistake the first time then called back and got the exact same thing. If you dont work on Cadillacs or whatever the reason may be thats fine but to just hang up the phone without saying anything is very unprofessional.

Am
Review №15

I brought in my 2012 VW Jetta for repair on my cars spring and strut on the left side of the vehicle. It previously got worked on by another mechanic a few days before bringing it in to Marks. The previous mechanic ruined my cars ride and had to bring it in to Marks shop. There, they fixed the issue and replaced the axle as well. My cars ride has never been smoother and I was very satisfied with the price of the repair. I expected to pay over $500 for them to fix the previous mechanics poor work and the new axle but only payed $415 for everything. Highly recommend Marks Auto Service!

Ry
Review №16

Ive taken two different vehicles to Marks over the years. Both times, Marks provided excellent service. Took a look and called with their diagnosis same-day. Made recommendations, didnt feel any pressure to get unnecessary services. Had my car back ASAP both times. Will definitely take my car back in the future.

Ja
Review №17

We stopped for a bathroom break in Rockford on our way home to Champaign and noticed the car was making a strange noise. We took it to Mark’s and explained that we were on our way home from vacation and needed to pick up our twins from preschool, who we hadn’t seen the last several days while we were away. Alisha prioritized our repair to get us home in time to pick up our boys. The crew located a new alternator in town and has us back on the road within two hours. Thank you so much for helping us get home safely to our boys!! Highly recommend!!

BI
Review №18

I am delighted for the great service, on time and mainly, very professional, they also worked on other stuff in my car not listed on here, thanks you

Ch
Review №19

A pretty good place to have your car worked onNice Management good employees and will try and help you with what you needA busy place and been in the area for sometimeI would like to say thanks for getting my car back on the road and I will use this place again

ch
Review №20

Took my car to Marks to have them check my Air Conditioner for a leak. Was taken home and picked up from the company shuttle service. That was awesome. All the staff were very nice, help full and answered all of my questions. Couldnt find the leak, I was explained to a reason why that could happen. they take their time with their customers, they are very trustworthy .....I had recently been had a bad experience with someone else, I will never go back to. They could have told me it was the air compressor, but they di...dnt. Thats how you keep customers, Ive told all my friends just how great and trustworthy they are. I recommend them 100%. They are the only place i will take my car to !!!! Once again thanks everybody !!!!!

Do
Review №21

Very prompt and courteous and they let me know each step of the way what I wanted to do.

Yu
Review №22

These guys are great! They know what they doing. The service was friendly. The counter guys were informative and helpful. I will go again Marks Auto Service.

vi
Review №23

My son brings his truck here regularly, general maintenance for his 1999 Tahoe.I can’t say the work they do is “BAD”But definitely over priced. For a simple 60$ piece, they charge 500 so install.We could do this ourselves, we just don’t have the “speciality tools” used for this kind of repair.I wouldn’t recommend Mark’s Auto to ANYONE because of the pricing.. it’s all wrong.

Ma
Review №24

Everyone knows how hard it is to find a trustworthy place for servicing your family vehicle when you move to a new town. Being new to Rockford, we were very fortunate to find out about Marks Auto Service. We took one of our vehicles there, they treated us very well, the service is quality, it was done in a timely manner. What I personally appreciated, is the staff who were all friendly and professional! So whether youre new to Rockford or have been living there for years, if youre looking for a trustworthy and reasonably priced auto care service, then I encourage you to visit Marks Auto Service!

De
Review №25

Mark’s Auto has a great job! They are courteous, professional, and prompt. Highly recommend!👍

Ni
Review №26

Excellent service and prices!

Da
Review №27

Too expensive. I came in for an oil change and they told me it would be 1,500 to get my ball joints and tie rods fixed. Went to my mechanic and he told me it would be 300. Total. Never would go again. Why would I put 1500 into a 2005?? Don’t go if you want fair prices

Lo
Review №28

I was very satisfied with their work. They reported to me in advance what the price would be and it did not change. They all had a good attitude and all wore masks.

An
Review №29

I had been traveling from out of town. Marks was able to get my car, assess the problem and do the repairs quickly so I could get on the road again. Thanks!

Za
Review №30

I brought my car here a month ago4Issues with the electronicsAnd the car was returned to meWithout being fixed and with a bunch of special features that I had installed into the carBeing removed and not replacedWhenI brought this up brought this upWith the owner the owner (thad)was very dismissive and was trying to make fun of meHe also refused toReinstall the featuresThat they had removedThis message wasCreatedUsing a voice to text program

Ma
Review №31

Excellent customer service on the phone .......but I took my 2009 Hyundai Sonata and my 2017 Chevy Impala in for an oil change, a couple weeks later both cars started hesitating when I leave from a stop signcheck the transmission fluid bone dry. I called they said maybe its just a coincidence but Ive never had that problem with either car before

Je
Review №32

Marks really looked out, they throughly checked my vehicle and got to the root of the problem and fixed it, plus gave me a affordable price that I could handle, much appreciated Marks 👍, and big ups to Dallas very cool and professional representative, I appreciate your time and professionalism, Thanks Marks Auto for helping me get back on the road.

Jo
Review №33

Called in and they were able to get me in without an appointment on the Tuesday after a holiday weekend. They were able to fix the problem in a reasonable amount of time and money.

Ci
Review №34

My battery was totally dead, they had to remove the wheel and part of the front area of the car to get to the battery to replace with a new one. Then sent a driver to my house to pick me up and bring me back to the shop. They got it finished in a few hours and my car was back in my drive by theend of the day. I so much will remember them in the future. Thanks Tad and everyone else who had a part in helping me out of an impossible situation.

Je
Review №35

Service here continues to be fantastic! On my latest visit, I dealt with Mike, who is professional, knowledgeable, & courteous.I love that at the end of the receipt it shows that they havent only inspected the rest of my car, but made note of their findings-- whats in good condition, as well as what needs work -- so that I have a much more comprehensive idea of the condition of my car. Most places I have been dont provide that level of service. I truly appreciate it, though, along with the excellent work they all put into my vehicle!Mike answered all of my questions and was very helpful. Also, it may be the cleanest auto shop I have ever seen!Still highly recommended!

Sa
Review №36

Mike was great. Took my Jeep in due to Discount Tire cross threading a lug. While they had it asked him to check the shaking I had going on. Turned out to be the rear drive shaft. Took a few days to get the part due to the weekend. It drives great now. Clean shop and reasonably priced. Thanks for keeping me safe!

as
Review №37

An oil change with AN APPOINTMENT took TWO HOURS. Such a waste of time and money. AVOID AT ALL COSTS . They also have the worst customer service. Can’t even call you back

Sa
Review №38

Very happy with this business. We had a tire blow out on I-90 traveling home from a long trip. After struggling to locate a place who would help us out immediately we reached Marks Auto. They were ready to help us out as soon as we could get the car towed there. They replaced a tire and battery in about an hour. We were traveling with 2 young children so the ease of working with them and speedy service they provided was very appreciated.

De
Review №39

Quick and efficient. Good service!

Sh
Review №40

My check engine light came on for a miss fire on cylinder 1. I called Mark’s at 5pm knowing they closed at 6pm and they said stop by and we will look at it. They came back and said they would have to run a diagnostic test on my car. Once they did the diagnostic test, they said everything was fine and it ended up being a old code. I asked Juan what do I owe you and he said don’t even worry about it. The short notice, speed of service and there customer service was excellent. I want to thank you for taking the time and looking at my car and to not charge me is appreciated. I think I found my new place where I will have my car serviced moving forward!

jo
Review №41

I went into Marks service last week and man they were AWESOME! I worked with MIKE INTRAVIA. Let me tell you, he is as good as the review on there say he is. He helped with my oil change and then advised me I need front brakes. He was so right. He told me everything else looked good at this point. I love the honesty and time he spent with me on my repairs. Thank you MIKE!!!! If you go to Marks, ask for MIKE.

Ke
Review №42

Seriously the best car place I have gone to. They are always so nice and do an amazing job! Love this place

Ti
Review №43

Mark, Chris and Jacob are friendly people to communicate with.

Bo
Review №44

Great pricing at Marks Auto for what you get. Mike helps me and thats the best thing. I get 5 year, 50,000 mile warranty on all my repairs. How can you beat that? you cant. HIGHLY RECOMMEND!!! Go ask for Mike and he will take care of your vehicle concerns and tell you the truth! Great guy as well to talk about sports too. Thank you Marks and Mike

Ro
Review №45

I had my car towed here due to an electrical issue and also an unknown issue that was potentially related to the repair. The service writer( Alycia) told me I would need to drop it off and gave no expectation of how long it would be before my vehicle was seen but that it was would be “hours” if I waited. The car was towed there in an emergency after they had previously done and warranties the work they took in my car from the tow and after 5 hours they hadn’t even looked at it. The previous repair was an alternator they attempted to charge me $250 for a test that was not required. All told if you can avoid wasting your time by going somewhere else. Do so.

La
Review №46

What a wonderful experience. This was my first time using Marks Auto Service. I would highly recommend this business to anyone needing a competent, informative and very efficient place to bring their vehicle. Pierre went above and beyond to keep me apprised of every step they were taking with my car to ensure I was okay with everything they did and he explained everything in great detail to me, which was helpful because I am not that car savvy. He was very patient and addressed all my questions and concerns. I will be utilizing Marks Auto Service anytime in the future that I need service done on my car. So thankful this business was recommended to me and I will certainly recommend them as well. Very happy with the outcome!! Very nice and kind employees:)

De
Review №47

I arrived for my appointment at 9am. I wanted a second cost estimate. Told them my engine was overheating, oil pressure gauge was running very high, engine light and check gasket light had come on. Also, I needed a new battery. After waiting 45 minutes, I was informed that they wanted to run a diagnostic test for $120. I asked if they had checked the gaskets. Was told no, there are many gaskets, thats why they want to run the diagnostic. Now, as I said, I wanted a second cost estimate for an issue that had already been confirmed by another shop and the warning lights/gages on my vehicle. So, why charge an additional high fee when I told them EXACTLY what the issue is and no mention of battery condition? My best guess is to pad the bill so I declined. Drove directly back to original shop, F & F Tire World, and had gaskets & hoses repaired for $230 (no appointment) in 45 minutes. Also, they checked my battery WITHOUT an additional charge.Needless to say, I wont be back to Marks. Im staying with Josh at F & F World where they dont add additional charges.

Me
Review №48

Amazing service!!!I have to say that the quality of service that I received has been amazing.. I highly recommend.I took my car in for a major oil and coolant leak. I wont take my car any where else in the future..Also have to send a shout out to Pierre!! Amazing job!!

Lu
Review №49

Quality service with attention to detail. My car is running great and I’m backed up by a warranty on the repairs as well! Chris was a big help letting me know what services my car needed and kept me updated with how the repairs were going. Once my car was finished, he even went over everything that was done and how it would improve my car. Great service! I would definitely recommend this place to anyone needing repairs done on their vehicle.

Je
Review №50

They worked on my transfer case and it started smoking, took it to them and they said its the transfer motor and that has nothing to do with them . thanks

Ci
Review №51

Professional, friendly and good service, I came here twice 1st time oxygen censors and second time a/c line repair...a little pricey but its worth the pay I give them a thumbs up, I am satisfied here 👍

Sp
Review №52

Great work at Marks Auto always. Thank you for the tires that were cheaper than other tire local shops in the area and they were good brand tires. Also did a alignment check as well after and I needed a front end alignment. Mike took very good care of me. I was reading the reviews on here and see most people love dealing with Mike so I asked for him myself. It was worth it for sure. I would recommend the same. Ask for Mike at Marks shop~~

Ka
Review №53

First time coming here and had a heat shield scraping on the ground. They got me in much faster than expected and took it off for me and didnt charge. I certainly wasnt looking for free service but I thought that was nice. I will be giving them my business and based on other reviews it is a great place. Thanks.

Ma
Review №54

They did a great job, they were SO FAST and extremely friendly.Not much more you could want from an auto shop.

pa
Review №55

Had alternator replaced. Work was done at a reasonable timeframe. The price is very competitive. Thanks again for fixing my car.

Ke
Review №56

Mike is such a blessing. They helped me so much and gave me the best Christmas present ever! They are fair, honest, and humble people. What they have done for me is beyond words! Thanks!

Co
Review №57

My truck had an electrical issue, multiple technicians could not figure out. I went to Marks auto and spoke with Kevin. He was very professional when discussing the possible issues and kept me well informed throughout the diagnosis and repair process. My truck is running great, I can’t thank Kevin enough for his hard work. I will be bringing all my vehicles to him!!

Er
Review №58

Mike was the first friendly face I saw upon arrival, he provided excellent customer service and showed a great sense of urgency to get my vehicle back on the road after both my rear leaf spring shackles were damaged. Kevin C. ( the technician) is a great guy to deal with, who completed my job effectively and efficiently. Feel like I’ve found a honest and fair establishment that I would recommend to anyone. Keep up the great work!!!

To
Review №59

I stopped in to get my oil changed and was surprised how fast it was. It was good quality service and the price was right and I was serviced by Mike Intravaia. He was very polite and explained the service he preformed. I would recommend to everyone.

ma
Review №60

Nice, clean shop with better people. Marks auto is only place my family and I go for our cars. We always go to Alpine location and deal with Mike I. Great guy and easy to deal with. Not a sales pitch, he just has conversations with us and tells how what we really need now and things that we can wait on. Just good guy. Thank you Mr. I

Da
Review №61

I went to Marks Auto Repair shop, not knowing what to expect. Let me tell you, its well worth every dime I ever spend there. Mike has taken care of me both times I have been there. He is awesome!! Great personality just took care of everything for me. Started with the stuff that was the most important and we have a plan moving forward. Thanks Mike Intrivia!!

Mr
Review №62

Marks Auto Service always is where my family has been going for years. We have dealt with Mike I. This guy is just a good guy. He helps my family with all our repairs and explains to us what it all is and how important. Very knowledgeable guy. I just love how we are always in good shape when we leave there.

Lo
Review №63

Every time I need to go to Marks Auto Service, I always request Mike S. He is very professional and knows what he is doing. I never feel like I need to stress when I put my car in his hands.Any time my car starts to have any trouble, he always goes above and beyond. When I needed my headlight replaced, he corrected an air tube so my engine wouldnt stall. I requested him when I needed to get my brakes replaced and he graciously rotated my tires during the process.He is very efficient and personable. I would definitely recommend Marks Auto Service due to Mike S. and all of his successful hard work.

Be
Review №64

Marks auto has always had great employees there, but my favorite is Mike! He seems to know a lot about mechanical issues and cars. He always seems confident when talking with me. I had a power steering issue that was really loud and hard to turn recently. Mike told me I needed a part and I also had to do an alignment on it as well. He was 100% right and now its so easy to turn and drive it. Thank you as always Mike at Marks. see you next time

Do
Review №65

I always use them for all of my vehicles over the past few years and I recommend going here. They’re prompt and have good quality work. Last week my turn signal handle broke off on my way to a funeral and they were able to get me right in to fix it within the same day. I really appreciated that and I wanna thank Mike for checking on me after the work was completed.

Sa
Review №66

A family friend recommended Mark’s to me. Very professional and Kevin explained exactly what was wrong with my car and made it easy for me to understand. He did great work. 10/10 will be back with any other issues and will be requesting to work with Kevin again.

Na
Review №67

Went to Marks Auto for a replacement tire after running over a nail. They didn’t have our tire in stock but Nate our mechanic called their other business in loves park and fortunately they had it there. He drove all the way there to pick it up and drove back and installed it for us. He was very helpful and everything was done in a timely matter! Great business and great employees!

Do
Review №68

Marks auto has a really nice GM named Mike I that I dealt with recently. He took care of me and didnt try to take advantage of a young lady like most shops seem to do around town. I will be continuing my car repairs and recommending everyone I know to come here for sure and if your lucky to try to deal with Mike

Mi
Review №69

The staff at Marks are friendly, attentive, and care about their work and their customers. I have an older Ford with over 130,000 miles on it and bring it to Marks for oil changes. If something requires more extensive repairs, I wont hesitate to bring it there.

Jo
Review №70

Mike S took great care of me when I went in. He made sure I was taken care of in every way, very professional and honest. One thing I hate the most is how you go somewhere to get something simple and they will try and sell you ANYTHING! This was not the case at all here, I will for sure be going back to Marks Auto Service because I appreciate the honesty and dependability! Thank you!

Ke
Review №71

Easily one of the best shops in the Rockford area, if not the best. Nate is a top notch tech and can handle anything that you bring him. The customer service is also stellar, they always call with updates on your repair weather you are expecting a call or not. I would recommend Marks, without hesitation to anyone who is in need of automotive repair.

Li
Review №72

We have been using Marks for many years for all of our car repairs. Their service is good and reliable.

Jo
Review №73

I brought my vehicle in for a overheating issue which turned out to be a head gasket. Mike at marks auto did a awesome job of giving me a estimate and going over the options. They did an excellent job on my vehicle and I couldn’t be happier. Great customer service and they gained a lifetime customer in me. Definitely recommend for anyone looking for a quality local shop.

Gi
Review №74

Very helpful on phone havent gotten to get my car in yet but i will

Ha
Review №75

I love going to Mark’s auto because of the quality work that they do. I never have to worry about my car when it’s with them because I know they always do a great job. Their staff is great and professional. Mike is so great and friendly with all customers and makes the experience there so much better.

Ni
Review №76

The quality of work is outstanding and the pricing is fair. I wouldnt take my car to any other shop.

sh
Review №77

The only reason I’m leaving one star is because I asked them to do one simple task which was to fix my cars leaking oil. They claimed I could possibly get it done in one day but it has to be viewed and inspected. Understandable, it’s a car. Well it was over $200 to inspect it, the machine used to look at my vehicle broke so I had to wait another day. Next day comes, they want me to replace my whole engine in my car which was quoted at 8500! I told them absolutely not, they offered financing and I declined. Then since I didn’t want the engine done they refused service on my car completely. Sorry I don’t have 8500 to just toss at a 2003 Range Rover. It’s not worth it.I did get it towed to a different mechanic who had a completely different view on what’s going on with my car and I’m saving thousands. Thank god.Don’t get me wrong, everyone needs to make a little money but holy cow, 8500 for something as simple as fixing a leak is insane. I just wanted to get to point A-B.

Ma
Review №78

Marks Auto-Easy, Fast, and good people. Mike takes care of me and my vehicle when we come in. There was an issue and Mike showed me what had happened. Honesty and good repair shops are hard to get anywhere. Thank you Mike

Ra
Review №79

Mike intrivaia has take care of my mom and dads vehicle along with mine. He always tells us what we need and makes the process easy for us. Mike has always been professional compared to everyone else there. We try to only use Mike. He even helped me establish credit for myself. Thanks Mike. Appreciate everything and the vehicle is running great now as well.

An
Review №80

I had such a great experience with Mark’s Auto! I was helped by Chris and he was straight to the point, no run around and got me in quick! Would 100% recommend. I will never go to another place after dealing with such great service!

da
Review №81

I needed an oil change and was running late. I called Marks auto service and asked how soon they could get me in. A gentleman named Mike Intravaia Answers said they were pretty booked but could fit me in. They showed up in this very handsome man meet me at the door. I was very grateful for the quick service.

G
Review №82

I love Marks auto. I have my family come here as well. We always deal with Mike Intravaia. He takes care of us and a great guy. We trust him with our vehicles. Great facility. Thanks you Mike I

Gr
Review №83

I went there for an estimate. My brakes were grinding. They estimated 833 dollars worth of parts and labor for it. For JUST that. It cost me 111 bucks for pads and rotors. Would have cost me about an addtl hundred for calipers. 500 dollars for labor? I waited for 20 mins for this estimate and they didnt even take my tires off to get a good look at the brakes. Taking advantage of a young woman with bad brakes with hopes of getting almost 1000 dollars with brakes, testing time and drive belts. Ridiculous.

Ca
Review №84

The best thing we did, was choose marks auto shop over everyone else in the area. Mike I has helped us and he does a great job with my family when ever we had to come bring our vehicle in to the shop. Thanks guys

As
Review №85

Best Attitude and Customer Service by Marks Auto Across the Board. Mike always helps me there and he will be straight forward always with you and tell you everything that is important to fix now or to wait later. Thats what I love most, his HONESTY. Thank you Mike!!!

Ro
Review №86

Marcs auto does great work! Very knowledgeable and very patient with me. Mike is the best and I highly recommend asking for him as your advisor when using the south alpine location.

Na
Review №87

I just moved to the are and was looking for a good repair facility that I could trust. I went to Marks Auto and Meet Mike. This guy is honest, fast, good looking young man, and just a good guy. He told me what I needed. He even showed me the issue that was wrong with my brakes. I found a shop that I can trust and that makes me feel good. GO MIKE!!!

Gr
Review №88

Such a great place to go get my oil changed! Will definitely be going back to get other services there! Mike Intravia was very kind and helpful. Highly recommend this place for all your repair needs!!

Al
Review №89

They were very professional and had my car fixed up and running smoothly again after I had just drove cross country.

TH
Review №90

Marks auto was one of the best shops I been too. But what makes it is the man I dealt with . Mike I treated me like I was his only customer and he had tons of them. For him to be able to do that and keep me informed the whole way, it was amazing. Cant tell you how happy I am. Thank you Mike I and Marks auto!!!!

te
Review №91

EVERYONE needs to go to Marks Auto and go get Mr. Intravia. Mike takes care of me. I get my oil changes there and he always tell me if anything needed or not. The dealer did say i need brakes. I brought it to Mike and asked him, and he told me I was good and the dealer tried to get me. When I need the brakes really done, my business is going to Marks shop with Mike. Thank you for being HONEST MIKE!

br
Review №92

Marks auto is awesome. What was better was the people that work for them. Mike I was who helped me and he was awesome from the moment I came in til the second I left. Thank you marks auto for hiring great people like Mike.

Ti
Review №93

Mike I has helped us the last five times we have gone into Marks Shop. We thought they just did oil changes and car repairs. They actually do tires and are very competitive pricing. When they were done, they did my alignment as well. Thank you as always Mike and Marks Auto.They do EVERYTHING

Ka
Review №94

I’m so glad I was sent to Marks Auto & to ask for Pierre LaFranca. He did an amazing job on my car & it now sounds like the day I bought it. I feel I can actually trust that I won’t be taken advantage of here. I know who I will have do all my repairs in the future. Thanks Pierre 😊

Yv
Review №95

I stopped in to the Alpine location looking to get my air conditioning serviced. Mike intravea was very professional and put together an estimate for me. Nice place, would use again.

Ma
Review №96

They took my car in and it was like pulling teeth to get it looked,and they told me I needed over$14,000 to fix it. Thats a rediculious price for a 2006. PT CRUISER. I took it to Johns Auto and they treated me fairly and didnt try to rip me off

Hi
Review №97

We had the pleasure of working with Pierre who kept us updated on every process and made sure we understood every piece of the process for our repair. They fixed the vehicle in a very timely manner! We couldn’t be happier with them!

Bi
Review №98

GREAT FACILITY/SHOP and better PEOPLE. Thank Mike with Marks Auto. so helpful and kind with me who knows nothing about repairs. Thank you for explaining everything to me Mike. Marks Auto is where to go to with great people like Mike and his team there.

je
Review №99

I came in to marks auto for tires and Mike took very good care of me..it was very clean shop. Everyone was professional to me but Mike was the best. I would highly recommend marks auto service to everyone.

Be
Review №100

Anything I have ever needed, I go to Marks... I have been using Mike I for over 4 and half years. He is such a nice young man and I have trusted him on everything he tells me on my vehicle from day 1. Thank you for all your help. I still owe Mike some cookies as well. Go to Marks and talk with Mike. Great local Business~

Information
53 Photos
100 Comments
4.6 Rating
  • Address:2429 S Alpine Rd, Rockford, IL 61108, United States
  • Site:http://marksautoil.com/
  • Phone:+1 815-398-9871
Categories
  • Auto repair shop
  • Auto electrical service
  • Auto radiator repair service
  • Brake shop
  • Car repair and maintenance
  • Oil change service
  • Tire shop
  • Transmission shop
  • Vehicle inspection
  • Wheel alignment service
Working hours
  • Monday:7AM–6PM
  • Tuesday:7AM–6PM
  • Wednesday:7AM–6PM
  • Thursday:7AM–6PM
  • Friday:7AM–6PM
  • Saturday:Closed
  • Sunday:Closed
Accessibility
  • Wheelchair accessible entrance:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
Planning
  • Appointments recommended:Yes
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