Much better staff. They were very attentive while being pretty busy. Good selection of kid shoes too.
Champs is usually My go to store! But after my last shopping experience I dont know if I will ever shop there again and its sad because its because of their customer service. Long story short I was double charged in the store. And it has been hell trying to get my money back! The store telling me to call customer service & customer service telling me to call the store. Im currently waiting on hold for a 3rd time today after about 2 hours because my call was disconnected. The first 2 times! Day 3 of me trying to get my money back.
I havent been to the mall in ages but I must admit Im very thankful this is who we chose to give our business to.Calvin, a sales associate who went over and beyond to be sure my son was happy made our experience memorable! Thank you Calvin and everyone else who took their time out to greet us, answer questions and simply smile. 😁
Good service and had the shoe size we needed .#Jordan#23
Great place to get show always having sales as so as you walk in they ask if you need any help or if you have any questions. This place just radiates a great vibe
Horrible customer service, no selection
Pretty nice place inside of the cherry valley mall. It wasnt over crowded and had quick help when I needed it.
Great selection, good service people, just not my style...
Good products and good prices on the latest kicks
Great customer service. Lines can be long on special releases but other than that great selection of clothes, hats and shoes.
Great service..Lamont helped us..
Everytime I go into the store it’s like I’m invisible nobody helps when I get help they never come back with my shoe I rather just shop at a different store or online ... and they also sell used shoes
Staff was funny ashhh 🤣🤣 they can danceee brooo dance competition perhaps? -8.5 black Nike Air Force ones high tops 😎
Found a couple pair of shoes there that I liked
They were really fast and friendly. I got out of there in about 5-10 mins top
Got what I needed....not a long line. Customer service was great
Awesome deals, in and out quickly, I was helped right away!
Absolute worst customer service I have ever seen. Two employees felt the need to assist one teenage girl instead of helping other customers in the store. This has happened to me on multiple occasions. Will never go back.
Good place helpful staff
Best shoe game ever
Expensive. Im Shopping for bargains.
They dont ask ??? When u come on or out...
In and outless than 20 minutes
Best shoe store👟👟👟
Good selection
Two hats for 27
Always in stock
Very friendly and good prices