Amir was super helpful and patient and helped me get all the fittings I needed.
Just went to order industrial fuses for work, very helpful!
Andy was a huge help, they had the parts on hand. And they fit PERFECTLY
They had my online order ready within 24 hours. Great job guys!
Very helpful, found and ordered uncommon fittings.
I purchased a gas mask and filter from this company. I thought the filter would be an insert to the gas mask, so there was some faulty advertising there. Then I was not able to ask any questions about what filter to buy in person, so I do not necessarily know for what I purchased what the symbols mean. Then this company does not accept Paypal, debit, or cash. So initially I tried to place an order online. That did not work. I neither have a phone nor a credit card. I ended up using my grandmothers landline to place an order to be picked up in store. Of course my debit card was declined because at no point I had to enter my pin in. Even at gas stations I have to enter my pin in if I am using my debit card. So I wasted 2 hours driving, and was unable to pay for my order. I even had exact change at the time. I ended up borrowing a credit card and paying the person back. But the shipping took 5 days, because of the weekend. All in all, the whole process took too long, about 2 weeks, just to get the mask. Then I was further disappointed on the arrival when seeing it. Then I wasted many hours of my life on their site, on the phone, driving, and in their store. Also since I physically went to the store I do not think I should have had to pay the shipping fee after the fact because of their faulty business model. I will not be shopping here again.
AMAZING SERVICE! WE CAME HERE FOR A BLOWER MOTOR FOR OUR A/C. THEY WERE THE MOST COMPASSIONATE PEOPLE IVE EVER MET! THEY LET US USE THEIR TOOLS TO TAKE THE MOTOR OUT AND A WOMAN EVEN GAVE MY SON A POPSICLE! WHENEVER I NEED SOMETHING ELSE I WILL ABSOLUTELY BE COMING TO THIS LOCATION. EVERY SINGLE EMPLOYEE WAS GREAT!
Over all a good suppler of parts
I applied for a customer service representative position through a friend who referred me. Not only did I have THREE separate hour long phone conversations (including one where the guy made me take notes), I also had to to an another hour long assessment/simulation only for them to tell me thanks but no thanks. Waste of my time. Thanks for nothing. Now I know why you guys cant keep employees.
Stopped by the Rockford location on way back from a vacation. I discovered I could order a sheet of HDPE I needed for a personal project.I placed the order with the instructions it be delivered to the Madison,Wi branch for pick up since I live 2 hours from Rockford. Part was shipped within a day from Chicago and received an email for ready to pick up. Arrived at the Madison branch it was shipped to Rockford. ?! Why? Madison staff said they could have it transferred up to their location but could only hold it for 2 weeks. Since I made special trip would not be able to get back before the end holding time since there hours conflict with my work schedule.I drove to Rockford to acquire my part but the ordeal drove the cost of the part up well over what I would have cost to order direct from manufacturer.Really wish there attention to detail for non-business purchases translated to the service given to there other contracts.
You should be open on Saturday! !!