Steve was great at getting me what I wanted and keeping me updated while I waited for it to arrive. Harold and Heather were a great addition to close the deal out and making it a wonderful and affordable price. Darwuin was a wonderful asset in the financing paper work. Whole team deserves a raise. Easiest buy experience I’ve ever had. Won’t return to service department because I live 2hrs away.

I had a good experience helping my mom purchase a new car, very helpful, nice, and straightforward. Will definitely be back for my kids a car.

They took my review down LOL. Do yourself a favor. Make the trip to Southern Pines. They give life time oil and filter with purchase of new vehicle. And you can eat off their service bay floors. Cleanest place I ever seen

They are very professional and get the job done right no matter what wrong with car! Alex is one polite young man who always willing to help you anyway he can! Tabs my cars there for everything !!!

Great service at a great yet reasonable price,

Went to get a key made for a recent purchase from Greenville Nissan, since they couldnt produce the spare keys they promised. Darrell Moseley came out as soon as I pulled up to assist me. He directed me where to go for that and offered to show me another truck or two. He went above and beyond to assist me. I am super happy and excited with his service along with Griffin Nissan assistance in making me super happy and the transaction super easy. Everyone I came in contact with was super nice and willing to answer any and all questions I had. And they were very patient with me. Since I purchased my new frontier they have continued to be very helpful with all my needs and willing to do whatever it takes to help me. I will recommend them to every looking for a vehicle. They surpass their services to be the best.

Thank you Mr.Darrel Mosleley for helping us get our Toyota Highlander. We Love It.

Darwin was very helpful with helping sort out my trade-in and helping me get a good deal. Would definitely recommend this dealership.

Don’t trust them tell you yours car ready I was there for oil change for over two hours when I walk out see what was goin on my car was there been ready all I received was a apology no discount or nothing they acted like my time was not important time is very important with me

Great. Heather and Steve were great to work with.

I believe in karma. Today, a student I havent seen in ten years, recognized me immediately called me by name, smiled, and hugged me. I dont know how but his name came straight out of my mouth. He spent the next 5 hours helping me pick out and complete the paperwork for a new car. Patiently answering all my questions, going on test drives, and just making small talk through the waiting. Grover MacDonald thank you. I am very proud of the man youve become and to say that I was your teacher. I dont get paid to care. I do that for free You hear that from teachers now and then. Well, Grover didnt have to care today, but he did. I dont know exactly why, but I am humbled. K-A-R-M-A Everything we do leaves A M-A-R-K.

Everyone was so helpful and nice. Jeremy Chavis was wonderful to work with.

They are so nice and friendly they will get you what you want with no hassle great customer service

Short and simple: service tech tried to pawn off a 2600.00 unnecessary repair to a shop in rockingham nc on the sly. No way.

I purchased a new Pathfinder here in August. I can honestly say this was the best buying experience I have ever experienced. I drove 90 miles from Raleigh to Rockingham because of the terms worked out over the phone. Local dealers were very interested in making deals but wanted to add a ton of add-ons like a $1,000 protection package. Griffin had no such BS and their finance manager simply offered me extras (Xtended warranty) one time, I declined and she moved on. There was literally no pressure at any point. Everything was smooth and easy. I really wish every dealer worked like this. I worked with Dustin Braddock in sales, Wells in finance in partnership with a woman that was training him (sorry, I cant remember her name). Seek these people out, they are awesome.

Always a very pleasant well received visit even though Im not looking for a new Nissan at the moment I will be at Griffin Nissan when I decide in a couple of months the folks in the parts place wow they take great care of me because I forget to get the key Bob batteries great place and remember no car is like a Nissan its number one

Everything was great. Our salesman, Chris Campolieta, was professional and friendly and went out of his way to assist us. Scott Altman and everyone else in management is top notch, as well.

Oil change and tire rotation. Fast, courteous service. I had a few questions about Storage area. The person I asked wasnt sure but was very determined to find the answers to my question. I was very satisfied with the service. Seemed very happy to help me.

Everyone worked with me to get a deal I could work with. All were very helpful and professional.

Didnt have way long. Very pleased

Wonderful customer service and excellent service department. I got both my vehicles serviced the day I went and I wasnt there for that long and they had both my vehicles done and explained everything to me really well this place is the only place I use

Awesome we love this place.. Harold Sellers is such a great person.. And a great help

Always very helpful and explains what needs to be done and the cost.

Darrell Moseley was very knowledgeable of the vehicles available to me and he was very considerate of my needs and wants in selecting the right vehicle for me. I will continue to do business with Darrell.

The customer service department is always very friendly and professional. I truly do appreciate it when they greet me by name and always thank me for my business.

My oil light is still on did not reset it right

They are the most caring people. They never try to push you into a car but they tell you the truth and not just try to make a sell. I love them and will definitely will continue to do business with them.

On January 5, my husband and I experienced car trouble as we were on our way to the beach. I looked on my cell phone for the closest Nissan dealership. Luckily, I found this one. We were warmly greeted by Bailey Smith a Sales Consultant there. My husband expressed our issue with the vehicle. The service department was closing in 5 minutes but he assured us that they were going to fix the problem. Brian, Dakota, and Alex from the service department worked diligently to assess and diagnose the issue. They worked after hours to get us back safely on the road. I highly recommend buying a vehicle or even taking my vehicle here to get repaired. The customer service that my husband and I received from this dealership was the best we have ever had. The sales consultant was kind and pleasant. The guys in the service department were patient and so very helpful. This is a great example of good customer service.

I needed to have the ABS recall handled and my oil changed. I was assured they could do both at the same time. After signing in, I was told it was a two hour procedure. I left for an hour. When I returned I was told my oil was changed and that my tires did not need rotating at this time and that they would get started on my ABS shortly. I was surprised to hear they had not even started the procedure and then was told it would be two more hours. I left for another hour. An hour after I returned they told me it would be about twenty more minutes. It was another hour and a half. I was there a total of 4 1/2 hours. When given my bill it stated they had rotated my tires which I knew they did not do. The service manager Jeremy did not seem to take notice of what was being done or handle my check out process

The man in the service department was very friendly, informative, and worked quickly to get me in and out.

The folks in the service department were fantastic. They answered all my questions and had my car ready really fast. Thanks!

Very courteous, prompt and waiting area clean. Thought they would vacuum my car, according to your ad, and it wasnt.

Customer service is great but the process of getting my car worked on is horrible it’s been over 2months and My car isn’t done. I been traveling back Forth from Dc to North Carolina to pick up my vehicle and it’s not done or another problem with my car has appear,which has been a waste of time driving on the road. I would like to know how long it take to put a motor in Because I have waited over 3weeks for my motor to be put in. When I called i was told it sill be ready by a certain day then when I called on the day I’m told they not sure when my vehicle will be done or it will be done the following week. I’m sick of this dealership and I would not recommend this shop to anyone

Hi Griffin was great to me and my uncle and Dustin was great sales and we love new truck.

It was a blessing, Harold Sellers was awesome and showed great customer service. I didnt think I qualified for my 2020 Altima, but Harold proved me wrong and got me the car at a great deal! I strongly recommend anyone in the market for a vehicle to go to Griffin Nissan. Just ask for Harold!

Great service. Friendly staff

Very pleasant and most knowledgeable of my problem. I was most definitely pleased.

Harold Sellers was very informative, and patient in the sales part of our Nissan Armada. Scott Altman helped tremendously in effort with working with us. We are thankful for a good experience and blessed to know such great people!

Great service for my ROUGE

I have always had excellent service at this Nissan Dealership! They even remember my name!

Positive experience. My mother dropped off her car for the first service and cleaning. When we returned, she asked if that was her car. The car looked brand new and we received a discount for the service.

The transaction was done so smoothly and the entire staff was so helpful and professional.

Dustin was amazing from the time I demonstrated interest until the follow up. He was the best part of the assistance I received.

Was great working with the guys at Griffin Nissan, from the salesman to the finance guy. They were all willing to work with me and got me just what I wanted. Was a great experience!

They are honest with their costumer and would not recommend stuff that u probably don’t need.. their costumer service is outstanding.. Im from Fayetteville but I won’t mind travelling to Rockingham to have my car serviced by them.

Was very pleased with the service

Great place to get a car. Harold Sellers is the man to see Ive got 2 cars from them now an Harold always gets the job done for what you need an is easy to work with even if your credit isnt the best.

This service department is the best. Right after I purchased my car from Griffin Nissan I also purchased a plan for (4) Oil changes plus tire rotations and multi-point inspection for one fee. Today I had my third servicing. I usually go on my lunch break and they always get me in and out in 45 min or less. The associates who work there are always very friendly and helpful. The Service Advisor today #52 was exceptionally nice! Very cordial and helpful. Greeted me very warmly took care of me and sent me on my way with a winning attitude and smile. Thanks Griffin Nissan!!

Amazing dealership and awesome overall experience! Scott, Shannon and Heather will treat you very well and take as much time as you need to make you happy! Fantastic place that supports education, does a lot for the community and personally gave me a brand new 2019 Frontier to drive free for a year for being county teacher of the year. If you need a vehicle, this is the place to go!

The family here at Griffin Nissan are second to none. They take the stress and worry out of car buying and turn it into a simple and enjoyable experience. You cant go wrong!

Billy is always friendly and goes above and beyond to make me happy! He takes time to explain everything that’s going on with my car or what’s needed. The guys in the service department are fast and efficient!

Great customer service, Shannon was great. Very happy customer here

Wonderful experience. Great customer service

Had oil change, tires rotated...no matter when I take my vehicles here they get me in and out. Always have smiles on their faces as if I am top priority. The wait is never long.

I felt very welcome & important.

Such good people bought our rogue from them. Great people

Service was quick and done with professionalism. Showed me a problem and didnt try to force me to purchase the fix. Real nice people at Griffin.

Great place to purchase a vehicle. Salesman was very nice and helpful. Got a great deal

More than pleased with the service we received here!! Darrell was great to us! Tried to make a deal with Griffin Toyota and Griffin Chrysler and neither one of them acted like they wanted to give us the time of day! Love my new car and so happy I decided to stop in this dealership that night! I highly recommend if you are looking for a new car to give Griffin Nissan a try! They are up front and honest and do everything they can to help you!

I cant really Express how i feel. There is a problem with my 2016 Roug I feel they are not trying to really fix the problem it is still under warranty if it wasnt under warranty and I had to pay out of pocket they would fix it.

I took my sister in law car shopping where we met Donnie. He is very knowledgeable about the vehicles they sell and super nice but not pushy. She chose the Rogue and Donnie went over ever detail about it. I think shes going to be happy not only with the car but with the dealership.

Absolutely love this place! If you need a vehicle go see Bow tie! Hes very fair and hes not pushy at all. He will do everything he can to make sure youre happy. They have really nice cars.

Efficient, timely and professional.

It is a long ways from my house but the service folks were great to deal with. Listening to what the issue was versus tuning out when I was explaining. Brian the tech was great to work with.

Quick oil change without an appointment! Informed me of a recall and gave me options of when to fix it. They had to order the part for the recall. Also did an inspection to warn of potential problems.

Everything went smoothly as possible. I couldnt have asked for better customer service. No hidden surprises. Great people to work with.

Billy was amazing from start to finished. He did not try to get over on me and made sure my car was properly handled. Thanks

Great customer service!

Love it! Service is always prompt. Staff is extremely courteous. Lounge area immaculate. Very pleasant experience!

These people take care of you, great service. And the salesman doesn’t take no for an answer hardly. They have been taking care of me for years because I’m always doing an upgrade. Try them don’t take my word for it.

I am a long time customer and have always had fast, courteous service. Will continue to do businesses with them.

Went in for an oil change, and while I was there they made me aware of a recall on my vehicle. They went ahead and made the correction for the recall, and still had me on my way in very little time.

Each time i visit Griffin Nissan, i am greated by the service members and they know excatly what i need and jump right on it!

Had my oil changed. It took a little while for the wait but it was understandable plus that was my first time waiting that long.

I went to your shop to rent a car to go home for Christmas in Ohio. Went threw all the the stuff to rent it. Got to the end. The guy said i had to have a credit card and couldnt use my visa debit card. And there was no place in Rockingham that would rent me a car with my visa debit card. The reason for that was you could cancel your visa debit card. But you can cancel your credit card just as well. Made no since to me. So when this guy tells you. You cant rent a car anywhere in Rockingham. Call enterprise. They take a visa debit. What a scrooge!!!

I was very pleased with the purchase of my new car. Everything was taken care of before I got to the showroom since I had to travel 30 mins to get there. I didnt have to wait 5-6 hrs for the process to be completed. Thank you Steve and the rest of the staff for a job well done!

Good service area and fast paced.

Good cars and friendly people and my bro shannon is awesome and every body who works there

I wanted to pay cash for a small SUV, they offered me a Hyundai car. Im like really!!! Never mind!@#?*&^

I highly recommend this dealership to anyone wanting to buy a new car! Everyone was so friendly and nice. I felt comfortable and didnt feel pressure to rush into making a purchase. They took their time with me and made sure I was completely happy. The next time any of my family or friends are in the market to buy a car, Ill be sending them over to Griffin Nissan!

Excellent experience every time I go to the dealership, I would highly recommend Griffin Nissan and all their wonderful staff. If you need a vehicle they will most definitely help put you in one.

Called on a Monday to make an appointment for Wednesday as I was getting several things done and knew they were going to need to order parts. My car and VIN were already in the system. I came in at my appointment time 9am, for the scheduled recall repair, to replace the antenna, and oil change/tire rotation. 11am comes around, they came to get me to tell me that my car was one of the recalled vehicles (they already knew that), they ordered the wrong part for the antenna, but the oil change/tire rotation was done, did I want to wait 4 hrs to fix the recall and bring it back for the antenna or have them put me in a rental and pick it up later. I chose the rental, and scheduled to pick up for Saturday, that gave them the rest of Wednesday, all day Thursday and Friday to get the stuff done. I come in on Saturday,y car is pulled up front ready for me, I go in turn in the keys to the rental, and they told me $63 for oil change and tire rotation. I asked about paying for the antenna he then checks with the manager and THEY NEVER CHANGED IT!!!! I live 45 min drive from the dealership. I was given the choice of waiting a few hours for them to fix it or bringing it back later. They had 2.5 days to fixy car and its still not finished. Once I am finished with this scheduled work I will drive the hour to the Charlotte dealership from now on.

Service was outstanding

The service department is top notch. They had my vehicle ready earlier than expected.

They are very inconsistent. I’ve had issues with them every time, EVERY time I’ve been to the dealership for maintenance on my car. I get told different prices, they always mess up and I always have to come another day. I live almost 20-30 minutes away. It’s a waste of gas and my time. Then they expect me to remain calm when they can’t get their side together.

Shannon Leviner was a great salesman and helped us a lot he was very knowledgeable and we really appreciated what he was able to do for us!

Everyone was courteous and friendly

I purchased a 2014 BMW 535i at Griffin Nissan on 07/26/2017. I was satisfied with the purchase until March 2018. I started smelling burning fluid. I took the car to Griffin to check out and to get an oil change. They informed me that the rear differential was cracked and I needed to take it to the BMW dealer to be repaired. They also gave me the number to the extended warranty company. The BMW tec informed me that there was physical damage to the rear end and surrounding areas. The car was sold to me with this damage. The car fax was clean and looking underneath the car, I could not see this damage. The warranty company declined payment, and I dont blame them. Griffin Nissans position is that they dont know when the damage occurred so there is nothing they can do. The repair quote is $8,400. Griffin Nissan had the car on the lift March 22, 2018, and showed me a close up picture of the rear end and never mentioned the other parts that was bent and the plastic covering torn away. Im sure they remembered this car, which is why nothing was said. I have zero confidence in Griffin Nissan and their employees. If you purchase a used car from them, make sure you have them put it up on the rack and check for yourself. Its a shame because I thought they were an HONEST dealership.There will be more to this event.Minister Robert ChambersGriffin Nissan management,Have you taken into account how many people have test driven the vehicle since you purchased it? I was allowed to test drive the car with no sales person present. How many others were allowed to do the same thing. How can you say someone didnt damage the car during a test drive? All I can truthfully tell you is that the car was absolutely damaged when I purchased it, although Scott doesnt seem to believe me.

The fastest oil change and tire rotation I have ever had! And decent price for everything!

They gave us little for our trade, and added our loan from our used car to our new car, creating a 30,000 new car loan instead of a 22,000 new car. We will NEVER be able to trade in the car we bought with so much negative equity! The rogue we bought is only worth 16,000 and we are paying more than 30,000 after financing and payments !!!! Do the math....thats over 14,000 in negative equity! I couldve bought my dream car for 30,0000!!! On good note, their service department is awesome!

Great service, great people, great prices!

Courteous...quick an informitive

I had a great car buying experience here! It was fun test driving cars and it did not take all day to purchase a car. The folks at this dealership was respectful of my time. They were able to get me into a great car at a price I couldnt get anywhere else.

The staff were king and polite and the service were expeditiously

Very nice Dealership and very Courtesy staff

These People are great to buy from and the service department is wonderful. the Head mechanic is the best I have seen and everybody ask for him to work on his car . You can be assured that it is done right .Just ask for Brandon. Scott the owner and all the salespeople are glad to help you and are very friendly.

Great service and price

Hey I got have a car

Everyone I came in contact with was very nice and knowledgeable

I was in and out in record time and everyone was so nice!