Donna was a big help to me and my husband as we were looking for different sizes. She’s very professional and has a lot of knowledge about what she’s doing! Thanks for all your help Donna, your great!
I went to make my payment Donna was great with handling customers. Thanks Donna.
Donna is always courteous. It is a pleasure to work with her.
Is a wonderful place to come I love seeing Donna
Stopped in today to get information on prices and sizes of units. Liz took the time to show me two units. She was right! I am going to need a larger unit than I thought. With her help, I know what I need and will be back to rent when time gets closer. Thank you Liz for your help and professionalism.
Always very nice place and service is great.
Clear communication, fair rates, and unbelievably helpful staff. I couldn’t imagine going anywhere else when you need storage. Public Storage in Rockingham will always be my #1 choice!
Went in with my parents to get a unit and the lady was very friendly and helpful with my mom. She was very welcoming and had a smile on her face. her name was donna and she really explained everything to my mom.
This location in Rockingham NC is very well clean and the staff Donna was a sweetheart and so helpful. She has wonderful southern hospitality. I will be back.
I went to Public Storage today to rent a unit I just feel in love with Donna she was amazing she made me want to leave my things there I really appreciate how she made me feel secure
Donna was a great help. My service was direct and fast. Thank you
Very friendly and was super-easy to setup a rental. Buildings and grounds are clean and well maintained. Easy access. Overall a great experience.
Great service! All of my belongings remained clean with no bugs. Great managers who care for your best interest! Will be coming back for all of my storage needs
Donna was awesome! She has been pleasant and she is a valuable to your company!!!!
I love the service that was provided by Mrs. Liz....she was very polite and helpful....i will continue to do business with you thanks so much💖💖💖💖💖
This is a very professional establishment. The worker was very polite and knowledgeable about how I should store my belongings. She helped me get a better value for my money. I left feeling that my items will be safely stored. I seriously recommend them.
Stop by your storage place with my father the lady at the front desk was very nice. Most likely come to yall when I need a storage unit myself.
Me Donna Was Very Polite & Don’t Give Me Any Problems With Showing The Unit!
Went in PS for a quote today and received excellent service therefore, I went a head and did my rental. Mrs.Donna was excellent…..
Friendly service and easy access great people
She done it again she never does not amaze me she is definitely one of a kind thanks for always going out of your way Mrs Donna
Donna is the best! She helped us get a promo they was running! Very clean and great customer service!
Had some small issues getting set up with getting set up and renting thru the computer but Office manager was very helpful.
Donna has wonderful customer service, very helpful!
Donna was very helpful and gave us great customer service!!!
The lady who serviced me Liz was really nice
Has a good experience help me getting thing set up
Always satisfied! Thanks a lot for making everything easy for us!
Came in and bought a storage package hope it meets all my needs. The manager was very professional and nice
I love the service! Nice and very friendly!
The storage units are the perfect size!!! I didn’t see any bugs or anything. Very professional customer service. Donna is super nice!! Good job!!!
She is very helpful and sweet
I came in to pay my bill and there were 3 people in front of me. I paid my bill and was out the door within 5 mins. Fast courteous service. I give Donna Williams 6+ stars.
Always has the best service in Rham. Prices are affordable, units are clean and very dependable. Best place in town to store your items
Donna was very nice and professional. She went above an beyond to help us. I would highly recommend anyone to get a storage from Public Storage.
Public storage is the best all around Mrs Donna is the best great customer service !!
Donnas customer service is absolutely perfect! Would recommend to everyone
Customer service was amazing. Very helpful!!
Had a wonderful experience during my visit to purchase a storage package today. Did a rental and bought everything i needed.
Good people good qaulity nice management
A great place for your storage needs. Especially for the price per month.
Donna is great. Fast and easy move in process
I just moved to town a few weeks ago and I don’t know my way around much but Donna at Public storage has went out of her way to write me out a map to get where I was going I’m 73 years old I don’t know much about technology but I sure thank her you guys have choose an awesome person for that job
Its always clean & friendly when I come to to pay my bill. Great place to store your items
Today I took my aunt to public storage to check on a unit well lets just say I would not think to rent from anywhere else she is so friendly and helpful makes you wanna come visit
Came to visit my unit today and as always the place was exceptionally clean. Always friendly service
Awesome service!
Donna is the most caring person in your employ. She never fails to go above and beyond her job to help me in any way I need her to. The only reason I’ve kept my furniture here and not moved it when you raise my unit fees is because of her. I’m grateful she’s here.
Donna Williams help me out so much very helpful I appreciate her
Very helpful and friendly.
I was in serious need of a storage unit and Public Storage was the best option. Donna and Jennifer were awesome in ensuring that I had the best service available. They offered the necessary supplies needed for maintaining your valuables while stored away. Donna was training Jennifer and they both were professional and sweet. I would definitely use public storage again as well as recommend them to others.
Very nice people. Called on the phone. Received a call back in less minutes to get an appt scheduled to pay and moved items in...give them a try
Donna, the property manager has giving me the best customer service experience I have ever experienced at this location. She made sure our request for a unit was complete and we had exactly what was needed. It was very important because I moved from Seattle< WA to Rockingham, NC . She was very accommodating and professional. Thank you! This has been a very pleasant experience. Thanks to Donna and Public Storage in Rockingham, NC!!!
I went in to make my payment and Jennifer helped me right away. Thank you
Fast convenient service
Very clean and affordable units. Customer service is always A1 excellent! If you come here you have to see Donna! She has a spirit so wonderful youll want to get a extra unit just to come back and see her! Great location always Nice and neat. A+
Donna was amazing!! Very nice very helpful and very professional. The unit was clean and presentable. Even the reservation rep Phillip was super helpful. Great rates too.
I absolutely love how easy Katy is to do business with!! She’s super efficient at her job. And if I have any questions - she always has an answer that makes sense!! She truly cares about her customers!! And the experiences that we have.I would absolutely recommend public storage to anyone- simply because she’s made doing business with them so enjoyable!!!
Jennifer was very nice and helpful to me today. I got a great deal at an amazing price. She helped me in and out of the the building site. Thank you so much Jennifer for all your help and support today.
I had wonderful customer service from Donna at Public Storage. She was knowledgeable and very helpful in helping me find what I needed. When it came to finding the right unit, she was courteous, patient, and great to work with. Thank you, Donna.
Very helpful with attention to details. Clean unit. Would recommend highly.
I was referred to Public Storage by the USPS, to get a box strong enough, for what I needed for shipping. Katelyn was very helpful to help find the correct size box and all the materials for packing. She went above and beyond to help. Everything is on display and within reach and she could have easily pointed out everything I would need. However, she came to me and showed what she thought was best and took it to the counter. I was impressed. I definitely would recommend checking with them if you have questions about safety and sturdiness for shipping valuables and/or fragile items! I felt confident when my box left the Post Office that my items would be intact when they arrived at their Intended destination.
Excellent customer service from Donna she made sure all my needs were met and my moving day was very easy thanks to her. Shes always smiling and always speaks every time I come in from day-to-day
I just recently moved to the area and stopped by to get some prices! I was treated very nicely by a woman named Donna she had many colorful tattoos and a bright smile. Definitely coming back soon to purchase a unit.
I am a returning customer and Donna is a wonderful person she has helped me both times I have came and rented. She is always willing to help no matter if the office is full or not she greets everyone with a smile. Thanks fr your service
Great service! Donna was very helpful in choosing right storage packaging. She put all the packing supply into my car in this hot day. It was really nice of her.Thank you, Donna for all your help today!
Excellent service, polite & professional.
Went yesterday 1/3/2020 to buy a box to return a item large in size I bought for my grandson for Xmas, the young lady who helped me went beyond her responsibilities by helping me not only pack my item but helped me secure my item by taping the box i purchased from public storage. Thank you so much for your assistance, great customer service!
Mrs. Jennifer helped me alot. She was very patience and helped with all my questions I had. She was a nice lady and I am very pleased. Thank you
They r really great the only thing is they need temperature controlled storages. And go anytime we choose. They r good to work with. Nice people.
Came in today and the place smelled wonderful. With all the Covid 19 I know you guys are doing your best to keep germs under control and the place germ free
The customer service from Donna was absolutely awesome she was very professional and courteous she took her time to make sure that all my needs were met I couldn’t have asked for a better person. Although I had to come back another day to get my unit She make sure that I was well prepared. The lady that was there the day I rented my until was nice as well.The reason I gave it only four stars is because the unit is not as well kept as I would have hoped it is a hole in the ceiling and the walls were a bit beat up and the light did not work. If they makes the property a bit better kept then that would have all five because customer services is up to par hopes it stays that way.
Donna was absolutely wonderful! She made sure to acknowledge me as I walked through the door even though she was on the phone with another customer. Very polite and professional.Only complaint is the broken gate, which I know isnt the fault of the establishment and that some of the lights arent working in certain areas.
Fast, friendly, and convenient storage needs. Donna was super friendly and helpful with all of my questions and needs. Highly reccomend.
Kaitlyn was great with our visit. I am not sure that I spelled her name right. She was able to find the storage unit that best fit our needs. She explained everything thoroughly and listened to any question that I had as well as answered the questions that I had. She was very helpful, polite, and had great customer service! Thank you so much for helping make our move smooth!
The young lady was prompt, friendly, and knowledgeable about the process and how to best accommodate our storage needs. Very pleased with the time spent setting up from website to key collection.
From my first phone call to them over a year ago, I have had nothing but outstanding customer service. I was treated so kindly and felt they went above and beyond to help me get relocated from half across the United States. The property and units are clean and well kept. Hands down the best Public Storage facility I have ever used. I cant recommend them enough!!!
This was my first time using a storage facility and I have to say everyone here is professional, friendly, and provide excellent service. There was no pressure when I first contacted them and moving out was easy and pleasant thanks to Katelyn. The staff always made me feel welcome and appreciated. You will not be disappointed, it is a clean and secure facility.
What can I say about Katelyn and Public Storage? The service was beyond words. Katelyn was friendly and informative. She was attentive to my needs and attended to them accordingly. Whether its managing storage space, or selling diamonds Im sure she would excel. Thank you so much Katelyn and Public Storage
Fast wonderful service
Was looking for storage in the Rockingham area and stopped by the office of this Public Storage on Broad Ave. The employer (Roderick)in the office was very polite and helpful. He explained everything very thoroughly. The units are very well kept, clean and the cheapest. Good service and a clean environment means a lot, so I highly recommend this place and make sure you talk to Roderick in the office. Thanks Roderick for your help
Great friendly service... always ready and willing to help with any of your moving needs. Would definitely recommend for anyone to use.
Donna Williams is always there to help if I need her when I come and get furniture out our local storage 5 stars well deserved
Checked in to the Rockingham NC location last week and was greeted by Katelyn who was an absolute joy to work with. She showed me the unit I was looking for, walked me through the paperwork and made the entire experience, from start to finish, quick and painless. Funny story... She had given me a card with my gate code on it and had accidentally written down the wrong unit number. Fortunately, she had to remove the lock from the correct unit and caught her mistake when I pulled up to the wrong unit! Luckily I hadnt started moving in!!! She went the extra mile, while I was unloading my stuff, to write me up a whole new card, with the correct unit number on it and had it ready when I was ready to leave. Katelyn was personable, professional and polite.Thank you, Katelyn, for being the highlight of my week. It was a pleasure doing business with you.
Jennifer and Donna helped me find find the boxes that I needed for my move. They where truly helpful and friendly. I will go back here for more help.
Had awesome service Katelyn was very nice and helpful, answered all my questions. Most of all she was awesome with and to my kids. I would recommend public storage to anyone.
The staff is so kind and patient. When i first got my unit they made sure i understood everything and had everything i needed. Today i went by there and Rod assisted me i was in and out in minutes. So happy with my purchase.
The facility was exceptional, secure, and clean. The best Ive found in the area. I was also very pleased to find the customer service to be outstanding! Shaneses knowledge of the facility and professionalism was above reproach. Her warm disposition, demeanor, and beautiful smile reassured me that this was the one I have been looking for. Im looking forward to working with them.
My experience there was awesome!! I recommend this location. Donna your awesome .
This location with Donna is Most Helpful, she gave me good advice!
Katelyn was awesome she gave me the deals of the month very helpful with moving.Saw her picking up trash to keep the area clean.Will recommend this place to my Co workers.
I’ve used this public storage twice and Donna has always been very helpful! Love to see a smiling face!
Very clean and well organized. Lady at the front desk was super nice and welcoming. Best place in Rockingham for storage buildings.
Public Storage in Rockingham is AWESOME!! Affordable prices, very clean store and awesome customer service from Donna thanks for all of your help!
Katelyn the manager was great! She was so nice and really made the process of renting a storage unit painless! Thank you for such wonderful customer service!
I came to pay my bill today the office was clean and smelled amazing. The gate app is awesome. That’s for having awesome service
Donna was very helpful im glad i to came to public storage, all smiles great service
The manager is very helpful each time I visit to exact my unit very knowledgeable.
Cleanest place in town to store your goods. Rates are great. $1 special