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Pacific Kitchen and Home
1200 Rockville Pike, Rockville, MD 20852, United States
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Pacific Kitchen and Home

Comments
Se
Review №1

Worst experience ever. Avoid at all cost.Just like the review below, these guys never showed up for the appointment without any notice two times. Every time I call Best Buy, I am put on hold for more than 30 min and keep getting transferred to different departments. I ended up cancelling my order after two months of waiting and frustration.

A
Review №2

If Zero stars was an option, that would be my rating. Terrible experience. They use a horrible subcontractor for delivery / installation. The first time I was scheduled for delivery they did not show up. I rescheduled for the following week and they arrived - in the last 5 minutes of the four hour window - but the dishwasher was damaged so they said I would have to reschedule. I rescheduled again and they failed to show up again today. No call. No explanation. In addition to the fact that I have now wasted three full days waiting for them, to no avail., since I live downtown I need to get permits every time at a cost of $55/ per permit so I have wasted $165 on their failures. And still have no dishwasher.

Information
3 Photos
2 Comments
1 Rating
  • Address:1200 Rockville Pike, Rockville, MD 20852, United States
  • Site:https://stores.bestbuy.com/md/rockville/1200-rockville-pike-293/pacific-sales.html?ref=NS&loc=ns100
  • Phone:+1 301-984-1479
Categories
  • Appliance parts supplier
  • Appliance store
  • Appliances customer service
  • Electronics store
  • Grill store
  • Outdoor furniture store
  • Washer & dryer store
Working hours
  • Monday:10AM–9PM
  • Tuesday:10AM–9PM
  • Wednesday:10AM–9PM
  • Thursday:10AM–9PM
  • Friday:11AM–8PM
  • Saturday:10AM–9PM
  • Sunday:10AM–9PM
Accessibility
  • Wheelchair accessible entrance:Yes
Offerings
  • Assembly service:Yes
  • Repair services:Yes
  • Service guarantee:Yes
Payments
  • Checks:Yes
  • Debit cards:Yes
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