I recently had to revisit Auto Clinic Care for some follow-up work on an issue with my Ram. Karen, JJ and Johny are the bomb! Going to see car mechanics and auto repair shops are like visits to the dentist to most people. Not with this crew. They are honest, prompt, knowledgeable professionals (look at all of the training and certifications they hold!). They do what they say theyre going to do when they say theyre going to do and they do it with a sense of humor and they have a pair of nice dogs too! Go there. Get your car fixed. Tell your friends. Good people there.
Ive been a long time customer for the best reasons: honest, fair and professional automotive repair work. Johnny and Karen are the best, they are trustworthy and get you back on the road without fail and no hassle. Cannot recommend them more.
I was having a car inspected for MD title and registration. I had to attend a sensitive zoom meeting while I was waiting in their small waiting room. Karen turned off the tv and went into the back to give me privacy. When folks came in, I went outside, and then came back in. Karen was so considerate. When they determined I’d have to leave the car overnight, I discovered my phone was missing. They spent a very, very long time helping me look for it, reviewing security camera video, searching everywhere. We didn’t find it, but everyone took so much of their time trying to help me. One of the mechanics even gave me a ride home.I was so impressed with these folks, their professionalism, their kindness and concern, I would recommend them to everyone.
Went in to get my MD car inspection. The team there did a great job! I highly recommend you bring your car in if you’re looking to get an MD inspection/any work done. Thank you Zach and JJ for all you did!
Brought in my CT200h for MD state inspection, called in and see what was available and they were able to take me in that same day! The process took less than 2 hours and cost me $99 which I think its reasonable compare to other competitors. Karen who is their head receptionist was very friendly and knowledgeable. These guys are amazing and would highly recommend all my friends and family. Keep up the great work!!
These guys are so efficient & incredibly kind! I’ll always recommend them from here on out. I’m so impressed with their service! Thank you guys!
I came here for my state safety inspection after I felt like another shop was trying to take advantage of me. Im moving here from another state and am not familiar with all the safety inspection rules. Auto Clinic Care got my car approved with a few very reasonable fixes, and I saved about $1600. Thank you!
I had a car inspection. It was perfect. Thank you so much. Very friendly and helpful.
Very well maintained. Clean and meet.very Nice peaple
Thank you for the great service you provide our community. They are one of the best shops I know. Fair and very knowledgeable. Trustworthy and I recommend him to everyone I know. Thank you to Johny and Karen for their hard work. I appreciate you guys a lot.
Great service & staff! Very honest workers and you can trust they’ll take care of your car.
Great customer service! I was on a time crunch to get my safety inspection done and they came through for me. Highly recommend.
Took my car for MD inspection and I have never had a terrible experience with an auto shop until this one. They surely discriminated as I couldnt speak fluent English and knew I wasnt from around here. My car had already passed VA inspection and everything was in great condition but guess what, they failed me and made up all this things that I needed to replace for them to pass me. Wipers, tag light, tires and a goddam anti sway bar ( which they said it was getting old). Went and did everything on my own and came back to have the anti sway bar put in at the shop and they charged me $400+ to purchase the part and labor (ridiculous). The lady at the front had me waiting for almost 20 minutes as she went to the back to have her lunch. Just terrible experience with this shop, I have never been treated so unfairly by an auto shop and I visited this one. I wont recommend at all. Please go to a place that care about customer satisfaction and offer fair services and not a place that only cares about taking your hard earned money. I am normally not big with rating bad experiences but this I couldnt resist
The technician there is always willing to help me with minor issues with my car.
Great service, quick appointment and kind people!
State inspection. Very professional service. Will go back.
They were very accommodating when I went to the wrong auto clinic and was late for my appointment. They were very friendly, provided excellent customer service. They even installed my license plates free of charge and got the work quickly done. Highly recommend them as a trusted place to take your car.
The lady at customer service is so kind and very nice.
Karen is AWESOME! They have excellent customer service. They will definitely take care of your vehicle. Johnny is also very sweet and has superburb knowledge about cars!!!
I am so impressed with the staff and service at Auto Clinic Care. They were extremely helpful, thorough, professional, and patient with my questions. They do a diagnostic of your car, text you the results, and then walk you through it over the phone. Karen is a rockstar and I couldn’t recommend them more.
Fast, professional and understanding. The expediency and quality of their work has in one experience convinced me to leave the Lexus dealership and never turning back. Appreciate everything!
Did a quick repair on the rear camera. Really nice people, quick service, professional. Definitely recommend.
We have all of our car repairs and maintenance done here and have for years. They do quality work at a fair price. Turn around is fast. They do multi-point inspections and give you a good idea of what maintenance needs to be done and what can wait. They never pressure a sale or additional maintenance. Will always go back.
Karen is a very kind, caring and professional person. She knows her stuff. Auto Clinic is always on-time and fair. I highly recommend them.
This business is clean, professional and easily accessible. I needed a quick repair to my cars underbody apron and front bumper that had been pulled away by a concrete block in front of a parking space. They took my car in right away, diagnosed and fixed the problem in a matter of an hour or so. I highly recommend them for issues such as this!
Great experience getting my state inspection completed. The staff was professional and courteous.
Excellent service. They kept me informed along the way. Overall, very pleased with my experience.
Amazing service, always very helpful and knowledgeable. They have saved my bacon twice!
I was there to have sensors replace on my car and i really enjoyed the experience there. Ms Karen and the technicians were really professional and friendly. I will definitely be returning for any other issues should any occur.
Very professional and transparent team. Took my Mazdaspeed 3 in for inspection and suspension work. They identified the problem quickly, made time to talk to me about it, gave me daily updates without me even asking, and gave transparent pricing that I felt was reasonable for the work. Everything was done timely and I cant say enough positive things about them.
Auto Clinic performed a Maryland State inspection on my car and was very professional and did the work on my schedule as I asked if they could do it the same day that I called, I recommend their shop for anyone looking for quality work, I will be a customer always
Best prices in the area & very professional service.
Had recently moved from Virginia so needed to get state inspection done. Karen was amazing at the front desk, super friendly. Dropped car off in the morning and picked it up around lunch. Quick and efficient.
Got a vehicle safety inspection done. Good deal. Value for money.
Thanks Johnny (owner) and Karen! You’re the best auto mechanic shop I’ve ever used, and I found you based on the recommendation of another mechanic who said you could do work that he couldn’t. So that says something right there. Your reputation exceeded my high expectations. 👍🏽Your auto mechanic business practices are superlative. You provide fair, honest, prices with zero upselling of unnecessary work just to generate profits and you use a great software tool that allows you to text me a detailed diagnosis and cost estimate real-time. I loved that!Everyone who works there is friendly and has an ownership mentality. You and your team treat the customer like they matter, no matter how small or large the job is, and whether it’s a hooptie (mine) or a Benz. Furthermore, you guarantee your work for 2 years. That’s amazing. No one does that, which means you stand head and shoulders above your competition.Last point: kudos on giving your employees the week off from Christmas to the New Year, even during these economically challenging Rona times. Merry Christmas! 🎄🎁🎅🏾🎅🏾🎁🎄#AutoCareClinic #Rockville #JohhnyFares #rocks 🚙🚙🚙
The price is fair and the staff is always friendly. Family owned business which makes it easier to support them. I would recommend them to everyone.
Great experience. Very polite. Very fast.
Had safety inspection. Easy to schedule and promptly done on time. Karen was excellent.
They got my car in quickly for diagnosis for a reasonable price. Even tho I chose not to fix my car and opted for a new car instead, I was pleased with their quick and thorough diagnosis. I will consider using them in the future if I have further needs.
Took my car in for a state inspection today. The service was completed in a professional, fast and easy manner. I appreciate honest, family owned businesses like Auto Clinic Care. Highly recommend this place.
After repairing the rearview mirror, I went to find it on Friday and settled the repair cost. A few minutes later, when I opened the envelope containing the receipt, I did not return the register card, but only the receipt for the repair fee. Immediately I stopped the way and called, but no one answered. The problem was closed on Saturdays and Sundays, so I was worried. If Im driving without a register card and Im caught by the police, it might happen that I have to go to a quart with a ticket. Luckily, it took me 25 minutes to drop off at the body shops office on Monday, three days later, to find the register card. Even if you said, you must return the drivers most important register card when you leave the vehicle, so you will not drive in this discomfort and fear.
Literally the best customer service and turn around time a customer could ask for. They are very reasonably priced and accommodating. I don’t generally write reviews but they totally deserved one. Great job!
It was a very long day. Got my car completely dead. I was just across the shop at seven 11 parking lot early in the morning. Getting a tow truck took for ever. But around noon my finally got checked. It was the starter and an oil pressure switch. Omg! Yes it was a huge bill but the work done on my car repair its been done right this time. Im very happy with how is running now. Like everyone I must have a dependable ride. I can tell you that I have back my piece of mine. Im a very pleased customer. Ill sure you ll be very satisfied with great results too if you come with your car here. They really know theyre job.
First mechanic shop I took it to and it came back better, not worse! They fixed several small cosmetic issues that I didnt even mention to them. Johnny and his fellow mechanics are wonderful professionals and their prices are good for the area. Not much of a parking lot, but its worth it!
Genuine employees that make sure your car is up to date and running smoothly. Highly recommend!
FIVE STARS is not enough! I could go on and on about the amazing service and quality care I received. I came across Johny, Karen, and staff after I had a nail in my tire! They immediately were able to help me and fix the tire!! They did a complimentary multi point inspection and found some issues and were able to fix same day for a reasonable price!! They sent pictures of the areas of concern so you really understand what needs to be fixed or replaced. Johny even took the time to speak to me and answer all of my questions! This is a hidden gem and I am so lucky to have found them. Would recommend to anyone looking for an honest place with quality work!! Thank you to everyone at Auto Care Clinic for the work done, I will be back!!
JJ was awesome! He came to my house to pick up my car for my inspection and even dropped it off. The customer service was great.
This is one of the best shop in town! Johny is one of the most knowledgeable mechanic I’ve ran into in a long time! He was beyond helpful with my Honda Civic! I have nothing but good to say about this shop, mechanic and receptionist Caren! Spectacular customer service.
I have used Auto Clinic care for several different cars over the years and have had uniformly excellent experiences. Clear communication and recommendations, high quality work and good value.
Great price and great service! I need a lot of work done on my car and they werent pushy when I said I couldnt afford to do everything at once. I will be going back!
Superb customer service. I’ve been able to hold off on getting a new car because they do such a good job and are always fair with me. I am always impressed with this teams devoted attention, kindness, knowledge, and overall professional manner. I look forward to continuing my service at Auto Clinic Care and recommending their service to all my friends.
Friendly and informative. Technicians provided clear explanation (including photos and videos) of necessary repairs. Costs (money and time) more than I hoped, but I feel assured of the investment in a car thats road-trip ready.
I set up an appointment for my friend Allen we came in to do a state inspection we had an appointment and they got us right on time inspection didnt take too long but I guess wasnt also short to miss anything that could come up. We took a 2014 Honda Accord and its past and the inspection results came with detailed information as well as videos and was sent to my email which was very convenient. I got suggested to change brakes which is something I can and will do at home
Nice people! Did the work and were super helpful when my car got messed up. Their pricing seems to be a bit on the high end but they have good discounts
Great price and great service! I need a lot of work done on my car and they werent pushy when I said I couldnt afford to do everything at once. I will be going back!
Excellent customer service and every was super kind and helpful. Got my car quickly and fixed properly. Worth the price and time! I highly recommend them!
Repairs and services are a bit expensive here
I was very happy with the customer service. The report they provided was thorough and helpful.Work was done quickly. Karen was especially friendly and nice to deal with. This was my first time using this repair facility but I plan to use the Auto Clinic Care again.
Everyone was helpful. The inspection was done quickly and the price wasn’t to bad either. I will return!
Johnny and his team helped me with my car right away - best customer service! I will always go here for car issues and refer my family/friends. They are very honest, experienced and helpful mechanics.
I gave my car for state inspection and I really loved their service. Staff was very friendly and professional.I gave my car in the morning and someone gave me a ride to work. I was notified when the inspection was done and my car ready to be picked.Overall great experience
Very quick to arrange work, finished as promised, reasonable market based charges and easy to chat re other items and advice.Only suggestion, and this is addressed to the car service industry in general: Some basic cleaning of car parts handled by service people: Steering wheel, shift, seats, floor.Takes a few minutes and makes a huge impression when done.Disposable gloves could also help.Otherwise this is a great team, I will recommend to others and will be a regular.
Great Customer Service and Quality Work. I have been here numerous times over the past for simple oil changes, tires and batteries and even when I hit a pot hole and couldnt drive my car. They fixed it at a reasonable cost to myself and I didnt have to report anything to my insurance.
Couldnt be more pleased with the service and professionalism here!
Im very belated in writing this review, but I can say with absolute certainty there is no other place in this area or this state I would go to for my auto repair needs. The team there is completely focused on customer service, they are always completely honest and upfront with you about the issues with your car and the various repair options available, and, most importantly, they are incredibly patient. I am not someone who would be described as car savvy, so it takes some time for me to understand what is going on with my vehicle. Each of the 4 times I have used their services, Johnny (the lead mechanic) and Karen (who works at the front desk and I think runs the show) have taken the time to explain the issue with my vehicle and have very patiently answered and all of my questions.I cant say enough good things about Auto Clinic Care. I recommend them to my friend and family, and highly recommend their services to you. As long as I live here, Ill never take my vehicle anywhere else! Thank you Johnny, Karen, and the rest of the team at Auto Clinic Care.
Will definitely be coming here for my state inspections now, great people.
Very friendly and honest. Johny, the owner, saved me money and time. I strongly recommend this place!
These guys are awesome. I didnt have an appointment. I showed up close to closing. They got me sorted out quickly and as bad as my car was they were done in a day.The service was amazing. They kept me in the loop as work was done and it was the best mechanic experience Ive ever had.
I had issues with my 2013 Buick LaCrosse and was frustrated that all the other car repair places could not for me into their schedule for several days. These guys for me into their schedule and treated me like a member of the family. I was so impressed by their professionalism and service. I have found my new auto shop and highly recommend them to everyone. Please do not look any further!
Karen in the front office was great. Super friendly, helpful, and accommodating. They were able to squeeze in a state inspection service for me the same day I called. Service was thorough and efficient. I will certainly look to return should I need actual work done on my vehicle in the future.
Karen at the front desk was so nice and made me feel comfortable. Johnny was great and diagnosed my car fast and was able to fix it. I will be using them again.
Having been a customer of the shop for years, I can attest that theres no finer repair facility in the area to take care of your vehicles needs. Karen and Johny have the very smoothest of operations going, and how can you NOT love a shop that has dogs?!? Theyre ALWAYS a pleasure to work with, and I aim to remain a loyal customer for years to come.
JJ fixed my Trouble Code that I been trying to get fixed for over a year . Four different shops and he fixed the issue inna few hours
Great service ! Love the digital inspection report. with pictures.. really makes it clear what is going on. JJ is a great tech and Karen was very helpful explaining options. Ill be back
My experience at this clinic has been great! They are honest, very skilled and the prices are good. The dealership is a ripoff. Its better to go to a trusted mechanic such as this establishment.
Amazing group!!! I had to get a MD state inspection and they did a quick and thorough job. The staff is fantastic; they are all so nice and professional. I had emailed to ask a question after hours and they responded within an hour of sending, and were able to make my appointment for the following day. I would HIGHLY recommend bringing your car here!
Excellent communication and service. Will be using ACC for future maintenance and repairs.
My Toyota Corolla 4door sedan drives like new!!Interaction with your manager, Ms. Katrin Church, was very pleasant, she was very friendly and really helpful.Sincerely,Michael I. Lerman, MD, PhD.
My experiences (several times) with Johny and Karen at the Auto Clinic Care have always been wonderful. Such personable people who listen and do their best to make sure they take care of you in the faster time possible. Honesty is their top trait with all the times i have had them work on my car. Nothing more can be said aside the Auto Clinic Care is a place i highly recommend. Thank you Johny and Karen!
This guys out there amazing there job better then the dealer and more convenient . Really I appreciate there work very professional and reasonable price too.This shop is highly recommended .Thank you guys for all the work done in my car
Great experience! They truly care about their customers and their safety. My 10 year old Mini needed a lot of work. Auto Care Clinic was thorough and genuine in explaining issues that needed immediate attention, without making me feel pressured.
Great people, providing great service! Ive taken my Mazda in a few times and cant be more satisfied with the service, prices, and hospitality of Johny and Karen. Truly make you feel like family.
I went to the Auto Clinic Care because it was the closest car shop when I needed it. While driving on the highway in the rain, my windshield wiper malfunctioned and went off the front window and wasnt working so I went to the nearest place. Auto Clinic Care helped me and tightened the bolt on it. I was in and out in 5 minutes, and the nice man did it free of charge. They had 2 really cute dogs, Sandy and Diesel and the people were super sweet! I would definitely recommend Auto Clinic Care to someone, and I would come again!
Hands down the best, experience I have ever had at any service shop. the most genuine people who seem to actually want to help you out, and not just take your money. I have taken my car here many times and will continue to do so. have recommended many friends and family, and have all been extremely satisfied with the work provided. reliable work and honest fair prices is what will continue to give this shop the already great reputation it has built in the community.
Great working with Karen. Cars registration was expiring at the end of the week and she was able to squeeze me in the same day for a MD state inspection. It was done on time and car passed without issue. Thank you!!
I commute to Rockville from Bowie every.day to work and I became stranded due to a bad alternator which drained the battery. The front desk assistant was very calm a willing to listen to my current problem. The price was a bit high but the owner or manager was able to give me a bit of relief by giving me a military discount since I am a retired Veteran. Needless to say, I was able to drive home the next day. So far, I have no problems.
Did exactly what they said they would do for a fair price. They found other issues which I knew about, but I asked them to skip over and they did.
Im so happy I found this place. Moved here a year ago and still hadnt found a mechanic I trusted. They did great work getting my car to pass MD inspection, and staff is professional and friendly. Ill definitely be back.
They are really good, as other reviewers said. They changed oil and filter with fair prices. The air pressure of tires has become appropriate, and now Acura runs better than before!!!
I visited auto clinic care for some repairs I needed for my 2010 Mercedes Benz I found that that the shop was very professional and inexpensive. The technician explained to me and even showed me what was wrong with my car. The car was done when promised and I recommend this shop to all my friends and family
Cannot recommend highly enough! These guys do excellent work, talk you through everything they do, and are super friendly.The only people I trust with my car!
Great and quick service. Very happy with the way they treated me and my SUV
Professional and courteous. Thanks again for helping me warranty my work! First time ive ever left a shop without a bill to pay.Karen and Jonny are the best.
The best people. They know what they are doing and they are honest with you. What more could you ask for?
These people are awesome and very family oriented...the owner is the best and very handsome...Im a visitor to MD...my battery died and the took my vehicle in right away....hands down the best....highly recommended!!!!!
Just moved to the Bethesda area from PA. I bought a Toyota Prius inspected in Virginia and eventually got it done in PAI’m a lyft driver full time.When I got inspected in Maryland I almost fainted because there had to be a lot of work done to the car and it wasn’t going to be cheap.I explained my situation to Karen/Johnny and they really helped me out here.... I owe him and will be returning for car service in the near future.Thanks again guys!
I live North of Baltimore. I broke down in Rockville. I had my van towed here and was treated like a friend. Cool AC in the waiting room, happy and upbeat employees. Johnny was extremely knowledgable and very empathetic to my situation.I was pleasantly surprised with the report they sent describing the condition of my van. The report even included pictures showing the issue. I knew this was the best place. The professionalism and genuine caring for their customer really made a wow impression. I definately recommend these guys!
When I entered the shop I was greeted with a smile from the receptionistand free coffee. The service is Fast and Excellent, Johnny( the owner) took the time to actually tell me what was wrong with my car, he even told me how I could prevent this from occurring again. All in all my experience is far superior to any other auto shop Ive been to. I highly recommend Auto Clinic Care!
Simple as they fix the problem on my wife’s car. Amazing crew and I’m honestly impressed with their knowledge and equipment they use to diagnose and work on cars
I have done business with Auto Clinic Care for the past 7 years. They have always been there for me. The shop is clean, their attitude is awesome, the price is fair. I refer this shop to my two sons, wife and friends. Try them you will love them too.