Very nice establishment. The employees were very nice and helped me with all my needs. Would recommend this place to anyone
Manager at napa rocky mount store is rude, wears too much perfume and having affair with emplyee. She is also smoking dope.. very disappointed will be getting future parts elsewhere.
The manager at this store is rude an disrespectful. She also is sleeping with an employee!!!
Love it. Very professional, friendly, and helpful
Terrible Customer Service & Treatment! Employees seriously need an attitude check! I went to this NAPA location to shop and as I was waiting in line I heard a conversation between one of the employees and a customer in the other line and she was being very condescending towards the guy. Then when I got waited on by a different employee I told him what I needed and another employee came from the back and told me I needed to wear a mask didnt ask me but DEMANDED me. I felt that he was racially targeting me since the other employees didnt make a big deal out of it. He told me there were some masks in the front and I asked if they were free and he sarcastically said No, we charge for masks They were free but he doesnt need to be joking around on the job. I came to this location about a month ago and one of the employees was cursing out loud saying that what other stores dont have we have. The guy just was shaming their competition and I should not have to hear such vulgar language.
Manager is rude, disrespectful, and is sleeping with an employee.
Great service, friendly staff, always have what Im looking for etc.
Helpful friendly staff
Great customer service
Great place, amazing prices and outstanding customer service
Nice good fast service ☺️
Good positive people to work it. There are real good about finding hard to find parts for generators. Thank you guy and ladies for making jobs easier. Jerry
Helpful and knowledgeble more so then some of the more recent chains
Good sales and most in stock items. most of every thing we get for our cars & trucks they have, or they order it for us. have it in stock the next day or tell us which store has it.
Good service
Very helpful and convenient. Associates very nice
Service was very good
Awesome go no where but NAPA.....TY Troy and Sonny for your kindness. Always a pleasure to go to You guys for help!!!
Always great people here and always helpful. They have a large amount of parts in stock where other parts stores may not
Prices are too high. I try to do business local. I needed a bearing. Amazon had the bearing for $5.00 with free freight. Napa charged $22.00. These guys seem to operate on the pretense that their customers are idiots.
Had a wonderful experience with the staff. Very friendly people.
Great service had what I needed on a Sunday afternoon.
Good service. Friendly staff
Nice people.. very helpful
Knowledgeable staff as well as professional, courteous, and friendly service.
Troy always does a good job thanks
Sell one part just what I needed at the time when low on funds.
Guy looking for part seamed like I was bothering him, was very short when asked a question. Wont go back.
Great customer service
They stock parts for older vehicles that the other guys dont.
Great place for tools
Typical Napa
Cheapest place in town to buy parts
Wonderful place to work
They had everything I needed for my car.
Good helpful folks
Quick knowledgeable service
Have the right parts that hold up
They usually have what is needed
Love it