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Rocky Mount Chrysler Dodge Jeep Ram Fiat
1340 S Wesleyan Blvd, Rocky Mount, NC 27803, United States
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Rocky Mount Chrysler Dodge Jeep Ram Fiat
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Th
Review №1

It is ways a pleasure to work with Taylor. Her countenance, mannerism and just everything about her positive. She always allow my visit there to be a good experience. Kudos to you Ms. Taylor on the superb work you do there.

Je
Review №2

First the good, the people are really nice and they had the exact cad I was looking for and gave me a pretty good amount for my trade in. Now, the bad. I went to get my first oil change not eve. A month after buying it and was informed that they dealership did not change any of the filters. I took it back they changed the filters fine cool. But I also had an issue with the wheel popping when I turned and a roaring noise in the back. I took it to them and they basically said everything was fine. I took it to Hyundai where I have a factory warranty. They took a look and had to replace a baron and they also have to replace my ENTIRE STEERING COLUMN. If I would have just went off of what they said I would have been screwed all bc they were careless.

Ju
Review №3

The car buying experience there was haggle-free, and very fast. The sales consultant was very knowledgeable and friendly, and receptive to all of my concerns. The sales and general manager made a commitment to making a very fair deal with me on the vehicle of my choice, and they didnt disappoint. From the time I first appeared at the dealership to the time I took home my purchase was very fast. I was thoroughly impressed. The business is only as good as the people, and this staff is awesome.

Th
Review №4

Although I am still having issues with my car I have to say the new service team have gone above and beyond and continue to go above and beyond to do everything in their power to fix my issue. The team before Josh seemed like they were too busy engaging in everything except fixing and being attentive to the customer. Now that Josh and Carlos are there and the 2 ladies behind the glass they seem to really go above and beyond to do everything they can to make it right. I have no doubt that they will get this small issue fixed sooner than later.

Na
Review №5

Wonderful and so respectful people. Great customer service. They are so amazing (Friendly, Joyful, acknowledge, dedicated, exceed your expectations) you wont feel the time passing by. I highly recommend this dealership. Buying a vehicle from from them was a wonderful experience for me. Thanks to all of you.

ar
Review №6

Two stars may be a bit generous. in April bought a Durmax from them they told us they were “giving us gap and other warranties“ but really just threw them on top of the bill which upped the payments by a good bit. they claimed to give them to us due to the length of time it took for them to get our stuff together to sign(8-9 HOURS). Now here I am end of July and the Turbo goes out. since we had to go back in there and tell them we weren’t paying the extra a month for stuff we didn’t ask for but was told they were given it to us now I have a truck that has a broken turbo and of course it’s out of there 30 day 1,000 mile warrant. WOULD NEVER BUY FROM THEM AGAIN!!!!

Th
Review №7

Tony, Austin and Jon were all great and helpful. Definitely the best dealership in Rocky Mount in terms of knowledgeable and friendly staff. They were not concerned on making a deal they made sure I was getting what I wanted and not what they wanted sold. Would definitely recommend and give them a shout whether looking for a new or used vehicle

le
Review №8

While traveling from the Fla. Keys to upstate N.Y. on rte. 95 all of a sudden my car started driving funny. I found Rocky Mount Dodge and had to spend the night as it was Sunday. First thing in the morning I spoke to the service manager, who name I believe was Eric, who immediately knew what was wrong when I described the problem. They put the car up on the lift and my new tire only 3 months old with only two thousand miles on it had a broken belt. They found me two new tires and had me back on the road by 9 am. I am extremely grateful at the quick service. Everyone I spoke to at the dealership was very kind and courteous. I would recommend them to everybody.

Wa
Review №9

Jasper had great customer service and helped me find a vehicle that was just right for me. I told them what I was working with and they got me exactly where I wanted to be. I would definitely buy another car from Rocky Mount Chrysler

Fr
Review №10

Love this dealership! They are honest and treat you like family! Repeat Customer for life! Everyone is very helpful and treat you with the utmost respect!!

De
Review №11

Daquan was very pleasant to talk to and extremely helpful. We got a great deal on our trade-in and the entire staff worked with us to get what we needed and wanted. I am looking forward to working more with them in the future.

To
Review №12

The purchasing process was so easy. We were in and out in 2 hours. We have purchased many other vehicles at other dealers and it always seemed to be an all day thing. Here, they were exceptionally efficient with very little time wasted. The negotiating process was straight forward and didn’t seem like a game.In addition to this, their inventory provided a much wider selection than the Dodge dealers in Greenville, Washington, and Kinston. Would absolutely make the hour drive to buy my next vehicle.

Sa
Review №13

Tony & Jasper are great! Awesome customer service. They were very helpful and willing to answer all my questions. This is my 5th vehicle and this was by far the best experience I have had.

Li
Review №14

I walked In looking for a vehicle not knowing if this was going to be the dealership I would be buying from but once I received the utmost friendly customer service I fell in love with everyone in the dealership ❤️ They were all so friendly and made me feel very comfortable and at home. I ended up buy a 2021 Jeep Grand Cherokee Trackhawk from them and this will forever be the dealership I will go to. Thank you Jasper my sales consultant for giving me the best Customer service experience and to everyone on the team who helped me get the car I wanted!

Si
Review №15

This was my second time buying a brand new car from this dealership and both times were Awesome.... The salesmen were very attentive and very knowledgeable of the vehicles. Anything I asked, they answer confidently. I will definitely recommend ALL my friends and people I dont even know to go and check them and their inventory out. You wont be disappointed.

Ra
Review №16

They were courteous and took care of my car with a free car wash along with the service that they provided I look forward to taking my car back again to have a service in the free car wash as well thank you

Je
Review №17

Rocky Mount Jeep was an extremely pleasant and satisfying purchasing experience. I live about 100 miles away and only found them by searching for a specific Jeep. They were very prompt to respond to my inquiry, able to answer all my questions, facilitate my trade in, as well as deliver my new Jeep, all in one day, remotely, without ever setting foot in the dealership. What a breath of fresh air in the car buying world!

Br
Review №18

Having my vehicle worked on at this location has been nothing short of infuriating. Both times I have taken my car in to have work done, they have done something wrong. Last time I watched as a wheel cover rocketed across 4 lanes of traffic. This time the valve cover was incorrectly installed and my car smokes like a tire fire. If you want to spend weeks of your life wondering if or when your car will actually be fixed, this is the place for you!

Ca
Review №19

This was a great car buying experience. We saw a jeep on the website that we like and was able to set up a test drive and everything right on the website. When we arrived the jeep was not available but Caitlyn and the manager (unsure of his name) did everything they could to find us a vehicle that was in our price range that we would like. We could have test drive everything on the lot until we found what we wanted. It was a painless purchase and would highly recommend anyone to go there. The staff is very friendly and it not the whole pushy salesman thing they are laid back very nice and very great people. We ended up with a 2016 jeep Cherokee and we absolutely love it. Would definitely recommend this as the next stop for any vehicle!!!!!!!

Le
Review №20

Today I would like to express myself the first time I visit this dealership here in Rocky Mount but she was the most horrible experience that we got we came in because they were selling a truck online with one price and then suddenly they decided to change the price because the owner of the dealer decided he does not want to sell it at that price so when I complain saying they can’t just change the price because they have decided to they agreed to sell it to me when we were almost finishing with the papers one of the guys his name Anthony McLaughlin he is the general sales manager he scream at us in a very rude way saying he has decided not to sell the truck to us I felt so embarrassed like if I was getting it for free and the reason why he decided not to sell it I find out through the bank is because he was pulling our credit without our permission when we already told him we already had a loan ready with are bank he decided to do it his own way without asking us just because they earn more money when they submit every application from each of the customersI believe that every customer deserves to know when they’re pulling your credit they do not care how many times they do the it they only care about the money not about the customers.

Ta
Review №21

First let me start off by saying so excited and enjoying the new car..The staff there is so nice. They will work with u and get your payments to fit your budget..Looking for a good deal this place to go ask for Josh or Daquan 🚗👍😊

Rp
Review №22

We reached out to Rocky Mount Chrysler and Dodge on obtaining a Dodge Ram 2500. I called the office and spoke with Dequan. He was very knowledgeable and quickly began running the numbers for the vehicle and my two trades. Unfortunately, the deal did not go through because the vehicle I wanted was not within my price range. I informed Dequan if he found a vehicle within my price range to reach out. A week later I received a phone call from Dequan. He let me know he had vehicles in stock within my price range and offered to speak with his GM on the vehicle and trades to make sure it was within range before coming in. The GM was also very helpful and worked with me and Dequan to get me into the vehicle I wanted within range of my monthly payment within the Day. Very impressed with the support thus far and professionalism of those in that dealership. Great leadership and crew. I would recommend anyone looking for a truck to go to them if in the area.

We
Review №23

Dequan was very knowledgeable of the vehicles and was pleasant to talk to. We were just browsing and he wasnt pushy at all.

Je
Review №24

Did not do what I took the jeep in for had to come back 3 times in a week

Ke
Review №25

I am very pleased… I live in Virginia. One night I could not sleep. I went on Auto trader.com and I was looking for a pacific suv. I was looking and I saw it. Inquired about it. The next day Josh Called me and I told him what I wanted to do. He did what he did and got me approved for my dream truck. It was so hard to believe at first.. But the more I talked to him it was true. I was happy. Got down there and bought it. Chris was there to help he was very sincere guy. The finance lady was good and it was not long. I was driving my dream truck home. I was so happy. Thanks 🙏 to u all for making me a very happy guy. I will recommend y’all to anyone !!! If u looking for a car or truck call Rocky Mount Jeep Chrysler ask for Josh or Chris they will take care of you!!

Ch
Review №26

I had a great experience adam and Tony helped me get my dream car (dodge charger) 2021 at a great cost. Debbie helped me with all my paperwork .. I would highly recommend this place to anyone that are first time buyers, look to trade in there car, or just want an affordable and excellent car.

Is
Review №27

The crew was courteous and very professional. The work was done efficiently.

K
Review №28

Great experience with Rocky Mount Dodge. Saw a truck on the website and actually purchased truck without leaving my home. Pictures and videos of truck were sent to me and then arrangements were made to bring truck to my home for test drive and my approval to purchase. Jasper Whitaker, Jon and Brad Dawson were great to work with. I am very pleased with truck.

Em
Review №29

We have had nothing but problems with the service department. Today was the last straw. I called over a month ago to get our vehicle in to be serviced. I took the first appointment they had, which was this morning (a Friday) at 9. I havent heard from them all day so I called to check in, and they said it hadnt even been brought in to the shop yet, and wouldnt be worked on until (at the earliest) on TUESDAY. The woman said they were very understaffed. Why did no one call me? I couldnt drive anywhere today, waiting on this vehicle to be done, and I could have taken it elsewhere. This service department is a joke. Stay away.

Ty
Review №30

We sold our Ram 3500 to them. Very easy process, straightforward people here.

Le
Review №31

Love looking at there cars to see what they have to offer

Ph
Review №32

I would like to think Jasper Whitaker for helping me get into a new vehicle. He went above and beyond and kept in contact with me to he was able to get the deal done. Thanks alot Mr. Jasper Whitaker. Great customer service.

Do
Review №33

I have bought 5 new car or trucks from them would not shop anywhere else always give me a good deal Brad the new car service manager is great,a long with all the sales staff,service department will go out of their way to fix any problems when you go ask for Tony tell then Donald Redden sent you.

Jo
Review №34

Excellent service and a great staff. They were able to answer all questions and address any concerns I had before making my purchase.

Da
Review №35

Great place. Great people. I traveled from Maryland to buy my Nitro. Happy with the vehicle, happy with the price, and happy with the service. Kevin Benton took great care of me. Thanks to all of the Rocky Mount staff.

Ki
Review №36

I highly recommend this dealership! The place was nice with a welcoming environment. Any questions I had were answered as best as possible by this very helpful employee named Caitlin in a way I could understand and keep up with! She definitely deserves a raise with her great attitude and willingness to help to the best of her knowledge! Thank u for the great experience guys, will definitely tell my friends and family about the location.

Ja
Review №37

This was my second time buying a vehicle, Jasper is definitely the man to talk too! Each experience buying a vehicle was super easy with the help of him. I always recommend Rocky Mount dodge jeep Chrysler and I always recommend Jasper. Wonderful experience, my family and I are forever customers of Jasper!

Rh
Review №38

No available appointments, not listed on the Mopar app as an authorized dealer for appointments, not willing to explain coverage on the warranty.

Te
Review №39

After looking for several weeks on line and in person at local dealerships, I recently purchased my 2012 Toyota Tacoma at Rocky Mount, even though it was a 2 hour drive, the vehicle had everything I wanted. I could not have been more pleased with the salesman, Jasper Whitaker, and the staff there. Mr. Whitaker was vey accommodating and professional. I had spoken to him earlier in the week and he had the vehicle clean and ready for me to test drive when I arrived. He reviewed the car fax, as well as all the licensing, taxes and insurance details before I made the purchase. I highly recommend Mr. Whitaker if you are shopping for a vehicle.

Ma
Review №40

Over charged and no communication on the final price. Real problem I brought car into them for not solved. The manager was rude and dismissive of my concerns.

Bi
Review №41

I stopped in 11-27 for a look around and Josh Taylor and the great staff at Rocky Mount Chrysler showed me a fine truck to fit my needs. I bought my wife one last year it was time for me to get a new one too I guess. Josh is a local to the Rocky Mount area and makes you feel right at home. Stop by and tell them Bill sent you. Happy Thanksgiving

Ru
Review №42

The Rockymount team did well. They went out of there way to get my car. The process went smoothly and quickly. Thank you guys for everything it was a great experience.

De
Review №43

Best car buying experience ever. The folks at Rocky Mount Dodge went above and beyond to assist me in purchasing a car for my son. I highly recommend and will visit again if ever I’m in need of a vehicle.

Tr
Review №44

Outstanding help with buying a brand new 2020 Jeep Gladiator Sport S. Kevin was an awesome salesman that was easy to work with through the whole buying process. The whole team they have worked with me and make things happen. This is my second jeep bought from here and will continue to buy more from them. Thank you for helping me and continuing great service.

Pa
Review №45

I went online found the vehicle that I liked. I was immediately contacted by the dealership. I made an appointment. Walked in met with a very knowledgeable salesman - Jasper. The vehicle I was looking at was not the type of vehicle I needed. He got me the vehicle I needed at a wonderful price made sure it was serviced and I was on my way in record time. Best dealership in Rocky Mount. I know because I went to others and I was met by no one. I went through their entire lot and no one asked me if they could help. I went on line - their prices were ridiculous. Rocky Mount Chrysler Dodge Jeep Ram Fiat is affordable and fair.

Mi
Review №46

Just in for an oil change and tire rotation, staff was courteous and fast!

Ja
Review №47

I just purchased my 5th Jeep from Rocky Mount Dodge. Chris Vick was very helpful during the sales process. So much technology has changed since my last car purchase that I really needed and was fortunate to have him help me get just what I wanted.

Re
Review №48

Before I left, I had to go back to informed them that the oil change notification was still on. The clerk had to get it fixed and corrected. I have to make an appointment because Im smelling burnt smells when I am driving. Because it isnt a continuous smell, I wasnt sure if it was mine Jeep. I didnt smell the burnt before I took my new 2020 Jeep to get an oil change. Honestly, sometimes going to get car service turns out worse.

Ja
Review №49

Kevin Benton did a very great job on working with what I had an applying it. Very quick and easy service. Kevin as well as the staff did a wonderful job on making me feel at home. I more than recommend him to do the job and get it done with flying colors.

mi
Review №50

The sales people are awesome! They are professional and try their best to sell you a great car! My whole family has purchased a car from here.

Pa
Review №51

Best service in town! Go see Austin and he will put you in a ride.

Li
Review №52

I went to get my 2015 Dodge Chrysler Town and Country rear door actuator changed because my door wouldnt open unless we got inside and pushed the latch manually the door would open for just that time then wed have to do it again. The Rocky Mount Dodge Jeep Chrysler has REALLY REALLY bad mechanics.(Shout out to ERIC and his newly trained sidekick) who couldnt get our door open within the first our. They broke the clips on the inside of my door from I assume yanking it too hard.My actuator was changed and now the door opens BUT ERIC tells my husband theyd have to take it back apart to see what HE/THEY had done as to why the door wouldnt shut all the way. Eric told my husband the problem was the latch was already the problem not actuator but yet the latch worked fine for us to open manually. We were told $308 was the price then went to $450 due to extra piece that was broken to fix it THEN he says we had to pay an extra $576 for the latch that they broke but wouldnt admit to it. Rocky Mount Chrysler Dodge Jeep Karma comes all around us yall trying to sucker people into more money you should be ashamed but you know not everyone is HONOST. Id think carefully before going here.

S
Review №53

My experience at Rocky Mount Jeep is one most memorable. I went there to get information about changing my Ford Escape and to weigh my options.I had the pleasure of conducting my business with Tiffany. She is pleasant, patient, *PERSISTENT * and passionate about her job and her clients. She made every effort to ensure I got a vehicle I was comfortable with and more importantly one that is affordable for me. Instead of leaving with just information I left with cozy Jeep Compass. Hence my reason for writing PERSISTENT in bold. Its almost 1 year and I have NO regrets. Thanks Tiffany!!!You Rock

Ra
Review №54

I talked to a lady named bri. She was very very helpful and polite. She exemplifies what it is to be a Rocky Mount dodge employee! Give her a raise!

ma
Review №55

Brad and his team were awesome! Couldnt of been happier with my experience there. Highly recommend them!

Ch
Review №56

Normally dont have any problems at dealership although last friday went in for oil change and tire rotation and was charged wront amt with coupon then a few hrs later had a blow out on tire. Was never told when tires were rotated that i needed tires. Called back waited on hold for over 30 minutes and then another 30 minutes for rep to correct my billing. Not a very good experience

Em
Review №57

My experience with this dealership was amazing. Mr. Kevin helped me get into my new car without a hassle. The process was so smooth that for my next car I will go straight to here. Thank you to Mr. Kevin and everyone there.

Di
Review №58

I had the most amazing experience at the Rocky Mount Chrysler Dodge and Jeep dealership. Sales person Adam listened closely to my needs and expectations as to what I was looking for in a car as well as my financial circumstances. He spoke with the sales manager who negotiated deals with lenders and got me into the exact car I wanted. I am now the owner of a brand new 2020 dodge charger. Last but not least Debra explained the financial details and my future obligations so I get the most out of my investment to save me money. You all made my transition smooth and easy. 5stars 🌟🌟🌟🌟🌟Rocky Mount Dodge you all Rock! Thank you 👍🏼❤🙌

Te
Review №59

Great service department, wonderful personnel and did a great job; only complaint is the amount of time it takes to get anyone on the phone.

Da
Review №60

Stop there in a pinch on my way to Daytona as my Wrangler couldn’t pull a trailer anymore. Worked with Adam told him what I needed and everyone at the dealership made it happen. Thank you all very much for helping me out and staying later then closing time to make the deal happen.

Mi
Review №61

Highly recommend. Fair prices and theyll work with you and actually let u know what the situation is and what u need to do to get your ride. Definitely should be your first stop when looking for a car

Ra
Review №62

The process was very smooth! Special shoutou to Daquan Mckiver ! He worked with me perfectly and made the deal happen easily !! I insist he gets employee of the month or some reward for his customer service !! 10/10 very satisfied! P.S I love the energy the staff has when they sell cars... everyone does push ups, sit ups, and jumping jacks ! What a way to stay engaged during work !

De
Review №63

Great place to cater your needs they take good care of you and make sure you get what your looking for. Make sure you go and ask for DaQuan great person and you won’t regret it.

Pe
Review №64

The service department was the best customer service experience I have had in awhile with dealerships around these area. I took my vehicle to another dealership service shop twice and they couldnt find the problem. Dodge from it in an hour and half. Very happy with my whole experience. Thank you for your great customer service.

Al
Review №65

Great car experience here. It has been a pleasure dealing with Adam in Sales - he has always been helpful and knowledgeable.

Mo
Review №66

Adam is the one who helped me and he made the process wry easy highly recommend

Ti
Review №67

If youre interested in a new dodge in the Rocky Mount area, stop by and see Austin Ethridge at Rocky Mount chrysler jeep dodge and let Austin put u in something new. Very knowledgeable in the products and a pleasure to work with.

Ja
Review №68

Looking for a new car can be such an intimidating and nerve wrecking process and I put it off for long enough. I went to this location and was greeted by DaQuan McKiver, who helped ease my anxiety. He was extremely knowledgeable, not a pushy salesman, and extremely helpful. If youre in the market for a new car, go see DaQuan!

Sh
Review №69

Jasper was a great help and everyone was so friendly they will always get my business definitely will be sending you all customers...

Ja
Review №70

I couldn’t be happier with service I received the staff was very professional and embodied timely service. Next time you visit Rocky Mount Dodge ask for Bri she’s very professional and is dedicated to finding the car right for you.

Sa
Review №71

The dealership went above and beyond during our buying experience. We could not be happier with the service we received. They where excellent professionals who made the process quick, easy, answered all of our questions, ensured the vehicle fit our needs. The experience exemplified the trustworthiness of the staff throughout the process. Anyone looking for a trustworthy and caring dealership should visit the Rocky Mount team.

Ne
Review №72

Thanks Mr Jasper for helping me upgrade from a 2010 to a 2018 Jeep Compass Im in love with my SUV it rides and drives so smooth💜💜💜💜

Ki
Review №73

I stopped in to look for a car and DaQuan McKiver was a great salesperson! It had been a while since I got a new car, and he was very professional and helped me find something that fit exactly what I needed and that I absolutely love!

Da
Review №74

Brishawnia Condery is so helpful and knowledgeable about the vehicles. She will put you in a ride TODAY. ASK FOR HER BY NAME.

No
Review №75

Bri is a great employee, I loved the overall experience, they really treated me like family.

Ar
Review №76

I loved buying my first car from here, loved the overall experience, make sure you go and ask for Brishawnia !

Te
Review №77

I want to thank the amazing team that helped me get into a new vehicle today and by the way I love my new vehicle. Special thanks goes out to Mr. Turner, Mr. Tony, Mr. Kevin, and Mr. Josh for making it happen today for me. Great Birthday gift for me!

Br
Review №78

Great experience and very good customer service.....thanks to Daquan, Tony, and Josh for all your help!!!!

Ju
Review №79

Recently visited, was treated with respect and attention. Go see Austin Etheridge, he is eager to help you get into the car of your dreams!

No
Review №80

They did not do our paperwork properly. They ended up having to come to our home so that we could then sign paperwork that they forgot to get us to sign when we were at the dealership. And then they needed all of this additional paperwork from our insurance company. The insurance company let us know that the dealer did not do our paperwork on time and thats why we were being put through the ringer with the DMV. We have never experienced anything like this in buying a vehicle. I wish the experience was better.

Le
Review №81

My wife and I came to purchase a vehicle, bri helped us and she was amazing, love her and the dealership.

Co
Review №82

Great service. A very big help for a frustrating situation. 👍

Ja
Review №83

I have now bought 4 cars from this dealership and I have tried three other dealerships and always come back to the family here at dodge. Tony, JD, and Brad are all amazing to work with and truly look after their customers and have stayed after closing a couple of times until the deal is done. I would recommend this place to anyone looking for a new vehicle.

Mr
Review №84

I purchased a 2019 Ram from Rocky Mount dodge yesterday. Its difficult to get out the door prices for new vehicles from typical dealers and theres always a lot of back and forth. I had the pleasure to work with Josh and he was upfront from the beginning about sale price and total cost of the truck. Ive bought several vehicles in the past and this by far was the most pleasant. It was worth the hour drive. I would highly recommend this dealer.

Am
Review №85

Shopping around for cars can be stressful enough, but Brishawnia Condery made my experience a delight! I will definitely recommend her to my family and friends! Her customer service is A1!

Ro
Review №86

Great customer service! Its thr place to be if you are looking for a great vehicle with people that give you a personal touch. The Manager is great to work with!

Zo
Review №87

My experience with Rocky Mount Chrysler Dealership was amazing. I went looking for and at used vehicles. Never imagined in a million years I would leave with a brand new 2020 Jeep Compass Latitude!! Kevin, Tony, Josh and their whole team went over and beyond my expectations to get me approved and in a vehicle they knew I would be comfortable in. Its everything I was looking for minus the sunroof I was hoping for but I absolutely love my new ride ❤. A big thank you to everyone that was apart of my surprise bc they kept me in suspense until after I got there. I have never been to a dealership and treated with much kindness and compassion like I received from yall from time i walked in until the day my husband and I signed the paperwork. We cant thank yall enough for all you did to make our time, visit, and overall experience with your dealership memorable. We will highly recommend family/friends to come see yall for their next vehicle. We are indeed very satisfied customers. With sincere thanks, Andre & Zobbie Hart

de
Review №88

Kevin, as well as the rest of the staff, went above and beyond for me as a consumer. He was the sales associate that assistanted me in providing the best options for my taste and well being. That was greatly appreciated.

Ed
Review №89

I was greeted by salesman, Adam, in the parking lot as I was driving around taking a look at vehicles . He was very nice asking how he could assist me. He was not pushy. His demeanor was personable and he did not seem to be “hustling” me; which I appreciated. During and after taking time to make a decision with the encouragement of all involved, the staff from the salesman, sales manager, finance manager and the lady that prepared the paperwork for the sale made this a pleasurable experience. I had not even planned to consider the purchase of a Chrysler/Dodge vehicle in my search, but glad I did. I have told many of my great experience with Rocky Mount Chrysler Dodge.

La
Review №90

We brought our Fiat 124 Spider in February. This was a hard time in our lives as I was facing a medical emergency. We pulled on the lot and the first face I saw was Tiffany Hachel. I was in tears from speaking with my doctors office and my husband, not really knowing what to do, pulled on the lot. Tiffany was very welcoming along with Josh Brewer and Kevin White. Im guessing they felt like they had to make the situation better somehow. Tiffany was willing to show us anything if nothing else, to cheer me up. We sat down and they all were very professional and showed so much compassion. They all worked very hard to make sure we were satisfied with our purchase. They made follow-up calls and held our hand straight through our first service appointment. It may not mean a lot to some but the experience there meant the whole world to us. They will always have our business and we even started using their service department for our other vehicles. They are good down to earth folks😁

de
Review №91

I went to the service department because myy trunk kept opening on its own. they told me it needed a new latch and it would take a week to get there okay cool a week goes by no call so i called them they tell me it’ll be another week. after that week goes by i still get no call from them so i call them they said they ordered the wrong part and they need to order the right part okay i know things happen so they tell me it’ll be a week. I still get no call from them so i call them and i get the same answer it’ll be another week before i get my part🤦🏽‍♀️ at this point i went to get my money for the part only back not for the service. It was a waste of my time and money!!!!

Bi
Review №92

Great place to get a great deal on a new ride! Excellent staff! Friendly AND honest!!

Ge
Review №93

Awesome dealership. Jasper was a great salesperson and made my buying experience very easy. I would highly recommend this dealership.

Po
Review №94

A Great experience. K. Benton was very helpful as well as sales manager in Rocky Mount dealership.

Pa
Review №95

Great customer service! Everyone was very helpful. John Dawson is an excellent salesman and I would definitely recommend this dealership to anyone who is looking to purchase a vehicle. They worked really hard to get me the best deal. I absolutely love my new vehicle. Thanks again Rocky Mount Dodge!!

Pa
Review №96

Everything was fine. Adam and everyone else involved made sure they met all my needs and they explained everything throughout the process.

Sh
Review №97

First dealer Ive ever been to and felt that what I wanted truly mattered. I was able to leave with my dream car in no time. Wasnt an all day affair, my salesman was funny attentive and made it happen for me. I DEFINITELY RECOMMEND THIS DEALERSHIP!!! IN A WORD MY EXPERIENCE WAS AWESOME.

Kr
Review №98

Amazing team. They went above and beyond. Jasper was very patient, showed me option, and explained everything. This is the place to go to get your next car. You won’t be disappointed.

Sh
Review №99

I actually visited this location for repairs, and after being told of the cost .... Decided otherwise. I was then in touch with JON DAWSON. I was not the easiest for sure to deal with. And let along was I ready for purchase. You made my experience worth it. You were very patient and caring. I appreciate everything that you guys did. The family is enjoying our new Compass. Thanks a bunch.

tr
Review №100

Jasper is the man asked for jasper my next vehicle will most definitely come from rocky mount dodge dealerships

Information
48 Photos
100 Comments
4.5 Rating
  • Address:1340 S Wesleyan Blvd, Rocky Mount, NC 27803, United States
  • Site:http://rockymountchryslerdodgejeepram.com/
  • Phone:+1 252-977-1340
Categories
  • Auto parts store
  • Jeep dealer
  • Chrysler dealer
  • Dodge dealer
Working hours
  • Monday:Closed
  • Tuesday:9AM–8PM
  • Wednesday:9AM–8PM
  • Thursday:7:30AM–6:30PM
  • Friday:9AM–8PM
  • Saturday:9AM–8PM
  • Sunday:9AM–6:30PM
Offerings
  • Oil change:Yes
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