Leslie was very helpful and took the time to show and explain different qualities of each product. She was very courteous and knowledgeable. She allowed me to decide what was best for me after demonstrating the new functions and upgrades available.
Walked in and was greeted by Spencer the customer service maestro. Start to finish 50 minutes nd im walking out with a brand new mattress. He got me the best price, didn’t try to force anything on me I didn’t need. Dudes a beast and definitely recommend folks go there first before trying anywhere else
I highly recommend Mattress Warehouse if you are looking to purchase mattresses. Leslie is very knowledgeable, professional,and willing to help all people who come into Mattress Warehouse. Carlton is very professional in his delivery and service with the clients that come into Mattress Warehouse. I was very impressed with the wonderful customer service that I received.
I visited this location approximately a month ago and had the pleasure of meeting Leslie. She taught me so much! She’s so kind and sweet and completely knowledgeable about their products. I knew when I was ready to buy it would be from here. Hence today, I am a new owner of my first Sterns and Foster set. Thank you so much Leslie for educating me and most importantly your kindness.
Great customer service Leslie was the best. She was knowledgeable and answered all our questions about the differences of the mattresses we were interested in
I have had an amazing purchase experience with Ms. Leslie today. She is very knowledgeable about the product that I chose to buy. She made me feel happy knowing that its ok to work hard and take time to invest in good rest. Thanks so much!!!
Recently purchased a mattress set from here for my son. Leslie and Carlton were very knowledgeable of their products; and extremely helpful in setting up the delivery of the mattress. Great experience.
I would definitely recommend Mattress Warehouse. The customer service was A1. I had the pleasure of working with Leslie for my mom’s purchases and she was awesome from beginning to end. Thank you for making our experience a great one.
Awesome service with expert advisement. Thank you Ms. Leslie. You will always be our mattress provider. If you ever relocate let us know where.
Visited store today and Leslie was very knowledgeable and professional about everything She explained herself so very well.Best customer service Ive ever experienced.
I was having back problems and difficulty sleeping. Decided to go shopping. We I entered the store. The representative greeted me friendly and professionally. She gave me a few minutes to look around then she unloaded a wealth of knowledge, had me take a diagnostic to find what kind of sleeper I was and which bed would accommodate my sleeping habits. I believe her name is Ms. Leslie.I would recommend anyone who is looking for a mattress to visit her store. You will not be disappointed!
Awesome experience with Leslie. She helped us pick out an amazing bed and we can’t wait for it to be delivered.
I had a wonderful experience buying my mattress from Leslie. She made the process very easy.
My experience here at mattress warehouse has been that of excellence. Warranties and comfort exchange are spot on for the customer. If you need a mattress come and see Leslie and Quez they are the best.
Mrs. Leslie was very professional and gave us great information, she also was very polite. We need more people like her working in your Business. We would highly recommend our family and friends to come to her store.
I really got good service from Leslie on today when my husband and I came in to purchase a mattress. She was very professional and answered the questions that we had. So I would encourage you to go to Mattress Warehouse and ask for Leslie and she will be glad to assist you. Thank you Leslie!
I came into the store a few weeks ago and I forgot to leave a review. I thought shopping for a mattress would have been a drag but Leslie, my salesperson was spectacular. From the moment I walked in she was very friendly and patient. I wasnt really sure what mattress to get but her knowledge led me to one of the best mattress I have ever bought. She even convince me to buy mattress protectors. By the way, the store was immaculate. Leslie is a charm!!!!
Leslie was very Helpful and very knowledgeable with the products she was selling! She’s a go getter!!! Extremely happy with our service!!! I highly recommend you go see her!!
We bought a mattress today from Leslie. We had been in previously and Leslie had helped us look at the ones we might like. Came back to buy today. Super nice and helpful. Knows her product. Recommend her highly
Leslie was very professional with a good spirit and attitude. That alone made it hard to leave there empty handed.
We purchased a mattress for my 87-year-old mother-in-law. Leslie did a great job taking Carols information and showing her 3 different bed options. She also got her a great price on the bed and made appropriate recommendations. This is the 3rd bed we buy at the Rocky Mount Mattress Warehouse.
Leslie WAS AMAZING, recently moved to the city and she gave me all the information to make the best choice.
Ms. Leslie was great! She greater us as soon as we walked in. She was very knowledgeable about the products and patient with us trying out the beds. She explained the way the system worked to get the right mattress for us. So excited to get our new bed. Prices werent to bad either. Thank you again to Ms. Leslie.
Leslie was an awesome sales woman. As soon as we came in the door we were greeted with a welcoming smile and connected right away. We would recommend anyone to come purchase a mattress at warehouse mattress and make sure you ask for Leslie!
Got a firm mattress with a free box spring and a nice cheap headboard set and free delivery plus sweet and perfect customer service speak to Leslie Robinson when you walk through the door
I called and Leslie had what I needed. I was able to swing by the store within and hour and had exactly what I needed. Fastest mattress purchase ever. Thanks Leslie!
Leslie helped us get our mattress. She is amazing!!! Also check your accounts bought the mattress in march got charged in April it put my account in the negative. I WILL NOT GO BACK HERE
Leslie was very helpful to us. She made sure she pointed out all sales and products in our price range.
We had a great experience with Leslie. She was very helpful. Just saying.
Ms Leslie was awesome! She helped my find the perfect mattress. Shes very professional
I made A purchase to from Mattress Warehouse today . The sale person Leslie was wonder to work with. She assist me with all my needs . Leslie is very knowgeble with the products in the store . So if you are looking for a great deal and Awesome customer service and a friendly smile 😁 contact Leslie at Mattress Warehouse in Rocky Mount.
Leslie was a very good sells personShe was actually able to get me the better bed that I needed so if you are like me you should go and visit her and tell her I said hi
Leslie was an expert salesperson.She was very knowledgeable and patient . I highly recommend her service for your mattress needs.
I scheduled an appointment today with Leslie and she was very helpful and polite and my daughter was able to find a great bed.
Leslie was very helpful and cordial. Process was quick and easy.
Our purchasing experience was a pleasure Leslie is a true professional five stars management caliber
We had wonderful experience with Leslie. She knows her mattress. Great person
Ms Leslie done such a wonderful job demonstrating us how each mattress works the body and I was a sold customer
One stop & shop, best price that you will find in town! Sales Associate, Leslie is very attentive & will go above and beyond to give her customers the best price possible.
My wife and I recently purchased a mattress from the location in Rocky Mount. The sales associate was Leslie who we found to be very helpful during our visit. I would definitely recommend going to this location and doing business with her. Thank you Leslie!
Leslies customer service was great and great store thank you guys
I cannot express how wonderful Leslie is! This woman knows her stuff for sure. I HIGHLY recommend her! Thank you for everything, we are absolutely loving our new bed!
I visited the store on two occasions: to look and then to make a purchase. Each time I was greeted with outstanding, warm, personable customer service. Ms. Leslie was patient and very knowledgeable about the products. THANK YOU for your AWESOME customer service, Ms. Leslie!
Ask for Leslie Robinson. She was professional, she gave multiple options, and she helped get the mattress delivered - all in a short amount of time and with total efficiency.
Leslie, was professional & provided excellent customer service!
I just purchased my first home and went looking for a new mattress for the master bedroom. When I first walked into the store I was amazed at all the options I had. Steve was very helpful, he took his time and showed me all the different beds I had to choose from. He was very knowledgeable about every bed and that was a big help when finding the one for me. I’m happy to say I’m very satisfied with with my purchase and I would definitely recommend all of my friends and family to Steve at Mattress Warehouse.
Best mattress store I’ve been into! Leslie was the best help ever! She gave us the best deals and the best hospitality :)
Steve greeted us as soon as we walked in the door. He was very personable, knowledgeable, and listened to what I was looking for. He took me over to the Bed Match to see what my needs were in a mattress and took me directly to what I was looking for! He gave me many options for purchasing/financing and was speedy. He was attentive, but not overbearing. It was a great experience and I would recommend Mattress Warehouse to anyone, and make sure you speak with Steve!
Leslie was very friendly. She explained the comfortabity of the mattress that was best for us
Its not every day that I am in the market to replace my mattress set, however after receiving such great customer service from Leslie I have to share my experience . Leslie was very professional, knowledgeable and personable. She provided me with options based on my preference and budget. I must admit one of my best buying experiences. If you are in the market please go see her. Not only will she help you, you will find her honest to be an useful guide as well.
Guy was great got good deals. And love the guarantees
Leslie was fantastic! We can’t wait to use our new mattress and pillows. She knew exactly what we were looking and needed !Bridget and Ronnie
Steve is simply awesome! I was immediately greeted when I walked through the doors. I didnt quite know what type of mattress I needed but he was very informative, knowledgeable, passionate and went the extra mile in making sure I received exceptional service. I not only purchased a mattress but also pillows. It was well worth it because thanks to him and his EXCEPTIONAL customer service, I no longer wake up to back,or neck problems. I sleep like a baby. If ANYONE looking to buy a mattress and you may not have a clue of what you want. Please stop by Mattress Warehouse in Rocky Mount NC ask for Steve. It will be worth it!
Once I walked in the door. Leslie was very personal, she extended her hand and got down to business. The manager Steve was also courteous and both are very professional. I will be purchasing my next mattress very soon for another bedroom. Thank you Both for your knowledge and the best Customer Service I received on today!
Steve was very helpful and knowledgeable. He made the process quick, simple and easy for me. I was able to get a price match with local competitors offers. Not many mattress places willing to do that but Mattress Warehouse did!
I was very impressed with my visit there. I was greeted by Leslie soon as I walked in the door. She made me feel very welcome and she was very professional and very knowledgeable about every mattress I inquired abou . Its ways good to walk in a business and find good employees who take pride in there work and make you feel comfortable being there. Thank you Leslie for a wonderful experience.
Leslie was great to work with. Was able to help mePick Out the correct beds for my four children. Great prices.
See Leslie for a great deal!
Had an enjoyable experience working with Steve. He was friendly, knowledgeable, and really worked with us to find a great option within our budget. Highly recommend seeing him if youre in the market for a mattress.
Friendly staff and affordable prices. Thank you Leslie for help me find my mattress! I highly recommend coming here!
The lady from. Ronake rapids was wonderful. She gave me a good deal. The store was organized and nest.
I purchased my first adjustable bed from Mattress Waterhouse ...The salesmen name was WC.He Did A Awesome Job in showing me about All the functions in the bed also showed me about buy good quality mattress..My next mattress will be from Mattress Warehouse ..He’s very professional and very friendly.....Looking to purchase my next mattress from WC....Very satified buyer...
Loved the bed match experience! It was incredibly helpful to think about how we sleep and how some mattress can help with certain issues! Steve was awesome to work with! Highly recommend!!
Steve was great and easy to work with! He made the experience pleasant and quick. The price for the quality and comfort was even better!
Leslie, the store manager, is an awesome sales person. My husband and I went in the store adamantly looking for a very firm mattress, thinking this was what we needed. After sleeping on it for a week we realized we were not going to be able to keep it. Leslie stood by her promise to do a Comfort Exchange. She also insisted we test our body on the computerized sleep-o-meter for the best recommendation. She runs this store all by herself and always gave us her undivided attention, remember ed our names and gave us excellent service with a positive attitude.
If you are looking to purchase a mattress this is the place to go. please ask for Leslie, she was amazing and gave high quality service!
Walked in and was immediately helped by Leslie. Never knew much about mattresses and she was well informed and helpful. Left out with a new mattress and I cant wait for my purchase!
The staff was super friendly and knowledgeable. Very pleased with our service from Leslie and Steve. The best around!
L went to mattress warehouse rocky mount. in to buy me new mattress, confronted bythe perfect sale woman name leslie.....who knew her job and gave the most important reasons to pay an new mattress, my wife love her kindness and respect that she came us. we will pleases to tell all friends and family, where to go and there mattresses. We like to say Thank you leslie for everything and good luck in the future.
Leslie was wonderful to help me choose a nice inexpensive mattress. Will use you again for my next purchase. Very nice staff.
This was the first time wed bought a mattress in many years, and Leslie was very helpful and knowledgeable in helping us select the right set for us. It was an enjoyable experience shopping at Mattress Warehouse.
I absolutely love my new bed. The price was awesome and the staff was very nice.
Wonderful experience great place to do business it was very easy and fast process, very impressed will definitely recommend others.
I spent a little over a $1000 yet when I as the customer was significantly inconvenienced for their truck breaking down they didnt want to accommodate to my work schedule for a new delivery date. I asked if a superior could be contacted; however it took 2 hours for a return phone to answer if a superior could be contacted. I ended up getting a refund on the mattress itself & kept other items. The in store customer service at the time of purchase was excellent, but delivery day was an epic FAIL! I suggest having your own delivery if you buy from here.
Great experience. My wife and I throughly enjoyed trying out the perfect mattress for us. Thank you Steve for your time and your expertise.
Just came in to get some information and Leslie was very knowledgeable about the products and made me feel as if she wanted me to get the best mattress for me.
Taurus was amazing! He helped us find just what we needed within our budget. Very nice, friendly, and professional. I strongly recommend this store for all mattress purchases.
Leslie, thank u for an awesome presentation. Fantastic service and now Im more knowledge abt mattresses. Please if u are looking for quality, support and great customer service go to Mattress Warehouse u will not be disappointed.
Leslie is very helpful. Just bought our first mattress in 16 years.
Leslie was soooo helpful and informative. That is what customer’s service should look like!
Go see Steve at Mattress Warehouse . He knows what hes doing and the nedmatch is amazing.
The bed match is great. I have never seen anything like it we got the perfect bed and left happy Steve’s customer support is amazing I would recommend anyone to him
It was awesome and fun. Got a deal on a new bed and I love it
Fantastic service, and very helpful staff. found exactly what we were looking for at a great price. would deffintly recommend to others
Will never buy another mattress, from this company, My husband and I purchased a Kingdownd Riveroaks mattress, for $2200.00, and only had for 14 months, and already showing bad indentions on both sides of the mattress. The indentions, are about 1,and half inches deep in the top side of the mattress.
Leslie was So GREAT. Very helpful and GREAT customer service !!!
Steven was great this was my first time buying a mattress he insisted I try the bed match machine and Im so glad I did. It matched me perfectly he took his time with me and made sure the bed is chose was going to give me a great night of sleep I decided to get the kingsdown wilbraham and I love it thanks steven
Price was great and very friendly staff.
Steve was a great help helping me find the right bed the bed match machine is a dream every bed that came up was perfect for me awesome customer service thanks for your help
Purchased cloud supreme breeze from Steven great customer service was extremely helpful throughout my selection process will definitely be sending my friends and family in to visit@!!!
The sales woman Leslie was very helpful, knowlagable and a very nice person. She helped us pick out the perfect mattress.
If I could give this review 0 stars I would because I had high expectations going in and they were not met at all. I was recommended this store by my aunt and uncle who brought a mattress from here several months ago and they had a fantastic experience. They talked all about how great and nice their sales man was and how he educated them on the different types of mattresses and how he helped them find the right one for them. This was not the experience I had. My aunt had forgot her salesperson’s name but they were able to describe him and when I walked in I was greeted by someone who did not fit the description I was given. This sales person we encountered was pleasant but they took us directly to their bed test system. My aunt had mentioned it and said it really worked as she thought it was bull at first but her salesperson took the time to explain and use the system to match her and my unlce’s body with the right mattress. Again, this was NOT the experience me and my husband had. I let on that my aunt had brought previously from there and give the description of her salesperson only to be informed he wasn’t with the company anymore so my husband wanted to go right then but we did our test and we were shown the mattresses on our list and asked how we felt. None of the mattresses we were shown felt comfortable to us. I like one by myself and my husband liked two of the six and my husband can sleep fine on the floor. None of the mattresses we were shown were less than $2,000 so there’s that. I started asking questions as far as what were the differences between the mattresses and why only one felt decent to me and I was given a run around answer about it’s science and it will feel different in the store versus my house. I’m sorry but if I had $2000-$3000 for a mattress I would not spend it on a mattress I AM NOT able to get the correct feel in the store. THAT IS LUDICROUS. When my questions were being dodged I wanted to leave. My husband was looking around while I was quizzing the salesperson on our bed report and my husband found a mattress he liked for about $800-$900 which was in line with what we were looking to spend. We were told that mattress was not the right one for our body but if we liked it we could get it. By this point me and my husband were both a little annoyed by the whole interaction and we decided to politely excuse ourselves from the store. I called my aunt from the car to verify the store because I was certain we went to the wrong mattress store but she said the one next to McDonalds and the off brand grocery store and this store is located next to a McDonalds. I don’t know whether my aunt had a better salesman or a better con artist but beware of this store because they will try their best to get you to buy an expensive overpriced mattress in the name of “science” that may not even feel the same way in your house as in the store.SN: We did find a good mattress around the corner from this store at the local Mattress Firm. Rodney was our salesperson and he was very nice helpful and knowledgeable about their products and he helped us find a great comfortable mattress for $799 and we got free pillows and a protector. He was great simply by asking us simple questions about our needs and not trying to sell us on some bed science bull () to get us on $2,000-$3,000 mattresses that make college dorm bunks feel glamorous.
Just bought a mattress, but gotta wait until Wednesday for it to be delivered.. which may I add they remove the old one for a fee and put on ur new one, and if u buy a mattress protector they put that on as well.. so we cant lose there and im also happy with the service the gentleman work with us and it was fun shopping for a mattress...
I just love the service and I will recommend it to everyone!!
Our mattress buying process was simple with the guidance we received. We were able to find the perfect mattress under budget and it was delivered the next day.
I went to the store looking to purchase a queen set, Steve was very knowledgeable and helpful with serving my needs...I am so excited and waiting for my delivery. I bought the matress, adjustable base and a bed...Financing was very easy with 0% interest for 36 mons..This is your go to store for your bedding needs ! Kathy Mckenzie
The manager Steven is amazing he put me and my wife on this machine it measured our bodies and gave us different beds to try out the machine is amazing we found a awesome bed for a great price he is truly great he didn’t stop until we were completely satisfied
Unfortunately I cannot give less than one star. The salesman knew nothing, asked us to try the scientific mattress evaluation...what a fraud. Although we had decided to buy a specific mattress...we went to another town and purchased it. There the staff was very good but the corporate function of ordering and delivering was a Disaster. Ended up being cancelled, reordered then couldnt meet guaranteed delivery. Eventually showed up with the wrong mattress and wanted us to pay for removal of the old one... even though free delivery and removal was printed on the contract and receipt at delivery. They wouldnt honor it, we told them to leave and disposed of it ourselves.
You lost a sale today because when we pulled into the parking lot at 8 pm there was a sign on the door that said “be right back.” We waited for 15 minutes and no one ever came back. Really frustrated that no one was here during “open” hours
Extremely helpful service. Wanted to make sure we found what was right for us. Would buy from there again in a heartbeat.